Imac Problems

Hi,
I have a little problem with my iMac 21", the images you see on internet browsers are fuzzy i dont know why... its a virus maybe?
Please give a me a plan
Thank you!!

There aren't any Mac viruses so you can rule that out.
Depends on the file size of the image. If it's too small, it could be fuzzy.
Which browser are you using?
You can zoom a Safari window by pressing Command + (plus) on your keyboard.
You can also try a different resolution.
Go to System Preferences / Displays - Display

Similar Messages

56 day Time Machine backups. and 27" iMac problems.

56 day Time Machine backups. and 27” iMac problems.
I have a problem and its driving me to mad. I wish to backup my iMac to a separate hard drive, When I start TimeMachine backup there is a window that appears ,I switch on Time Machine , select my Verbatim separate hard drive which I have partitioned into three section , one called time machine backups, and click ‘backup now’ the process starts by stating ‘436GB of 500GB available’, Preparing Backup’ and this stays there for ages and then when it does start to backup states backing up 234 byts of 28.3 GB . I left my IMac on for fifteen hours and it still read the same , 234 byts of 28.3 GB also at one time showed ‘time remaining’ as 56 Days. It will not allow me to reformat the Verbatim and will not allow me to eject the backup hard drive. On disc repair it says things are OK, disk partitions are OK. Could I have damaged the Verbatim Hard drive when I previously forced a shut down as it was taking so long and would not eject theVerbatim hard drive. Also Just recently it has been impossible to shut down the iMac as ‘Messages’ is working and won't even force quit. I switch of at the mains. Please help.
Equipment.
iMac 27” 3.2 GHz intel core i5 [four months old]
Running OS X Yosemite
Verbatim [SamsungHD] [three years old]
Partitioned in Three , Formatted as Mac OS Extended [Journaled]
connected by USB 2 Cable
Thanks.

First you should NEVER EVER partition a Time Machine or any other backup drive for anythings else but backup. This is likely why you are having issues, buy yourself a high quality EHD such as an OWC (www.macsales.com) Mercury Elite Pro, format it correctly and make that your Time Machine backup HD.

First big iMac problem. Help very much appreciated.

Hi folks,
I've just come onto these forums today, for the first time, largely prompted by a major iMac problem i've encountered over the last couple of days. Please excuse me if any answers to my problem have previously been posted, but i'm typing on a borrowed laptop, which I have use of for today only.
Basically, I have a 20" iMac G5 RevB (my first Apple machine), which has been a pretty solid workhorse since I got it just after the release. However, having completely crashed 2 days ago, I can't access anything upon reboot. All I get is a loud and repeated clicking at the back (top right corner if you're eyeing up the back panel). I get a grey screen and no Apple logo. Eventually the clicking stops and the fans kick into overdrive. I get no further, aside from occasionally a blue screen with a folder with a question mark on it - nothing more.
I have no ethernet cables (or any other peripherals) connected, but this still doesn't remedy anything. I did manage to run 2 hardware tests, via the OSX DVD but nothing was flagged. However, upon trying to do a dummy run of an installation of OSX off the disk, it failed to recognise ANY hard drive within the computer onto which to install the operating system.
Can anyone offer any pointers, please? It'd be much appreciated.

don't have Apple Care, but I am still well within the one year standard warranty period.
Without AppleCare, you cannot get on-site / in-home repair.
Also, you will need to take the computer into your local shop for inspection / servicing.
With AppleCare, they will come to your home for diagnosis and repair.
If you were within your first 90-days, you would be able to call Apple to request phone service and possibly have them send the part to you for installation.
But, after the 90-days, they are not very inclined to talk to you on the phone. So, they send you to the local service center for inspection and repair.
One option is the online support system. You can chat with a tech online, and they can assign a case number to you, and send you to a website to order the replacement part.
I went through this chat method recently, and it seemed to work fine.
Go here:
http://www.apple.com/support/imac/
then click on the link that says:
"Chat with a support agent"
One additional option, is to try the online wizard. It is on the same website, but has a link that says:
"Try the iMac G5 assistant now!"
This wizard allows you to browse through a navigational menu, and select the replacement part you need.
I had a sticky mouse button, so my problem wasn't in the menu. They had mouse related issues, but not my problem. So, I went through the online chat.
If you are able to find your symptom in the menu, then you might be able to order your part right there without chatting with a support agent.
Otherwise, try the support agent chat.
This might be more convenient than taking it in for inspection.
Hope this helps.

Will old iMac problems transfer to the new one?

My present Intel iMac is having firewire issues and past its warranty, so I'm going for a new iMac. In an effort to try and salvage the old one I wiped everything clean, reinstalled the the OS and restored from a Time Machine backup. Now I'm having problems that weren't there before, like not being able to open Mail, iTunes, or Safari.
The new iMac arrives on Monday, but I'm worried that whatever is wrong with the old computer will transfer into the new one. Any ideas on how to avoid this?

That's a good thought on the 3rd party apps. I'm taking inventory of all my disks and downloadable Apps now, and removing them so I can individually reinstall them on the new machine.
I checked out the permissions and everything seems to be OK. But still no luck on the those three apps. Mail opens, but crashes as soon as I try to read a message. And iTunes and Safari can't stay open at all. Interestingly enough, I'm trying other Mac apps like iCal, Garage Band and iPhoto and they're all still good.

Mid 2010 iMac Problems

I have a 21.5" Mid 2010 iMac with 16 GB RAM, running 10.8.5.
Problem #1
It's recently started doing some odd behavior when waking up from sleep. I have the screen saver set to come on after 5 minutes of inactivity and then the display and computer both sleep at 15 minutes.
When I try to wake the computer up by moving the mouse, it takes anywhere between 5-10 seconds for the password prompt to pop up and then it's another 2-5 seconds before it will let me type in the box. It also seems that when the computer sleeps, the wifi is disconnecting, because the computer won't have received any new email and all my mailboxes have the little exclamation symbol next to them.
After about 5 seconds or so once the computer fully wakes up, it reconnects and pulls all my new mail.
Problem #2
This usually happens when I just browsing facebook or youtube or something like that, but when I switch over to another application and come back to Safari, I will get the beach ball for a few seconds and then the computer will freeze. The mouse cursor turns into the little "I" symbol like when you go to type or highlight text. The only thing I can do at this point is a restart.
Problem #3
I have spaces set up with Safari, Mail, iCal, and iTunes in spaces 1, 2, 3, and 4. Most of the time I'm in Safari, but if I move to another space either with the mouse or the keyboard shortcut, to check for new mail, for instance, and go immediately back to Safari, it will on it's own jump back to the space I just left. It happens with any space no matter what. I use the option + arrow keys to go between spaces a lot.
Does anyone have any idea why this happens? Thanks for your help.

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

Repeated iMac Problems, Display Issues now Kernel Panics

I’m lost on what’s wrong with my 2008 iMac and I think I just have to bring it back into Apple for a third time to have it repaired. But something is obviously not working that is causing these issues.
About a month ago, my computer began showing heavy pixilation, flickering images and the on-screen graphics. The computer appeared to keep working in the background from what I could tell so I came to conclusion that it must be the graphics card that’s failing and I’ll need to have it looked at.
My 2008 iMac was custom-built by Apple with the Nvidia GeForce 8800GS that was offered as an upgrade option. There have been several posts on the display and graphics discussion board about that graphics card along with other postings other places about the problems the Nvidia GeForce 8-series had.
The display problems I mention above would not happen immediately, it would happen as the computer warmed up and was used for 3-5 minutes.
Anyway I brought my computer into Apple explained to them what I believed was the problem and the Apple Store technician agreed with me. Because I did not purchase AppleCare, it cost me $400 and a week without my iMac to have that card replaced.
I got the computer back two weeks ago and everything seemed fine. It was working as it always had. I even was running SMC Fan Control in order to keep the computer as cool as I could (the Nvidia problem was related to overheating).
But this morning, this is what I woke up to:
http://img97.imageshack.us/img97/7436/photoijr.jpg
The computer now has a semi-permanent pixilation when it starts up (as suppose to the pixilation 3-5 minutes into use). But more worrisome now is I cannot start up the computer without it going into a kernel panic. I tried resetting the PRAM, I tried starting in safe mode. The only thing I haven’t tried yet is booting from an external HD which I will try this evening (to hopefully isolate it if it’s hardware or a software problem).
The Apple Hardware Test has been unhelpful. When it originally failed three weeks ago, the test showed nothing and this morning when I ran it (permanent pixilation and all), it showed nothing. I feel like if it was a software issue the pixilation would have disappeared during the hardware test because that’s not an OS-X based program.
Here are my specs on this computer:
2008 iMac 24" 2.8ghz Intel Core Duo, 4 gigs of RAM (Crucial Purchased, I have original sticks somewhere), 1 TB HD, Nvidia GeForce 8800GS.

Hi, just to update you, I came home today and did a few things that didn't seem to solve my Mac's problems:
- I booted up from my firewire "safe" drive that I keep a copy os x on to see if I had a corrupted hard drive or something. It booted into the kernel panic I described above.
- I also swapped out the crucial RAM for Apple's factory RAM. It also booted into the Kernel Panic.
In both incidents, the display issues didn't go away. Now instead of pixelization i have vertical bars running in a pattern across my screen.
I'm currently trying to boot onto the OS X CD at this point to see if I could do a reinstall. It's taking quite awhile to boot into that.
With that in mind, I think we're still having graphics card issues or more seriously some logic board problem.

What to do next with my defective iMac problem?

I've had numerous 27" iMac replacements and now it seems as if I'm SOL. I've had to have quite a few iMac replacements for my 27" for a bad airport card, non functional bluetooth, cosmetic damage (imac had giant scratches on the front of it) and bad backlight bleeding. I've been on the phone with Apple and Applecare for these issues more than I would ever care to be on the phone with Apple for, diagnosing the DOA models took the longest.
Anyhow I emailed Tim Cook, which got sent over to the Executive Relations team. They handled my newest iMac, which was the one with the wifi problem. Was on the phone with Applecare for around 2 hours trying to fix that. Well they don't want to send me another replacement, won't send me another replacement. Told me if I wanted to I could get it repaired, I said what was the difference. And I kept getting excuse after excuse. So after calling Applecare again they decided to issue me a replacement. The replacement was supposed to arrive on Monday. Well, it didn't arrive. I called FedEx and they said Apple called to have it returned to them. So the guy who was handling my case had my iMac sent back to Apple because I wasn't supposed to get a replacement. That disgusts me, the iMac was no more than 15 miles from my house. Oh not only that but after he called me on the phone to tell me how furious he was because I "went behind his back" to get an iMac replacement, I am no longer allowed to shop at the Apple online retail store. I'm banned.
This is the biggest load of crap I've ever had to deal with. I think for $2500, I should have a computer that works properly. I do not know who else to contact because when I call the online store I'm directed back to Executive Relations. And when I talk to the guy handling my case at Executive Relations, I ask if I can speak to someone else or his superior. He tells me I am only allowed to talk to him. I call BS. Most people at Executive Relations are just kids... well mid 20's.
At this point I no longer wish to own an Apple product and they don't seem to care. I guess me buying 12-13 computers, 4 ipads, 7 iphones, and 5 iPods (family) over the years doesn't mean anything.
This is probably in the wrong section, I don't know where else to post it. If anyone has any idea how to help, please let me know.

This certainly not the place to post, and not the kind of post the forums are meant to receive, understandable as your chargrin is.
The time scale is not clear either. As you will know, up to 14 days allows for a no quibble new replacement so following your post I get the feeling you are outside of this no quibble return option ... yet the giant scratches on the front are grounds in themselves and should have been obvious from day one.
In Europe, there are consumer laws to ensure suppliers support their products and offer a cheap and quick route to a legal procedure. What you have where you are located may be your only recourse but I still feel uncomfortable about the time scale in advising this.
<Edited By Host>

2008 24" iMac problem (video footage included)

OK, I have made a post about this a few weeks ago (click here to see it), and in that post I explained the problem I was having with my iMac. But I explained it using text. So, I figured it would probably be better to use video to actually SHOW the problem happening in action. Now hopefully the Apple forum admins will be nice to me as it seems that the add video function is greyed out for me, so I'll have to upload it to youtube and link you all to it. So, below is the link to the video:
http://www.youtube.com/watch?v=udp0RnncrHw
If you want to see computer specs, those are in the video description. Anyhow, thanks for watching and reading! I'd appreciate it if someone can help.

This is a general iMac forum not specific to Windows issues. If you are using Bootcamp I would recommend using this forum:
http://discussions.apple.com/forum.jspa?forumID=1244
If you are using Fusion or Parallels then I would go to those companies forums and post.
Regards,
Roger

HT1338 I have a Mac iBook late 2007 w/ 10.7.5 which has a simular iMac problem with 'wake from sleep' that has be resolved. However, I cannot find an MacBook solution to my problem. Any ideas?

The abstract says it all. I close the cover of my MacBook and when I reopen it - the computer fails to attempt to connect to the last known wifi hotspot I was connected to or search for a known connection. I have to manually connect wifi to my home computer since upgrading at some point in the 10.7.x releases. The problem is described in the support for the iMac as having been resolved successfully, but I am interest in knowing if anyone else has seen and resolved this problem on a MacBook?

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway.

IMac Problem - Crazy Curser

Hey Forum,
I hope you can help with me this problem I have been having with my brand new iMac 27" desktop. Its only two days old and sometimes when I am using it the curser goes crazy and starts jumping all over the screen uncontrollably and clicking. I have tried turning the bluetooh mouse off when this happens but still no joy so maybe I am thinking its an issue with software?
Any solutions would be great.
Thankyou
Eddy.

I now have a mouse mat which is black, the mouse originally was on the wooden desk so hopefully this will make a difference and stop the issue. I do have a wired mouse which I can try if it occurs again. The mouse setting is fine, nothing that would make it go crazy and start moving and clicking everywhere erratically.
The only reason I thought it wasn't the mouse is because when this occured I turned the mouse off manually underneath and the curser was still clicking and moving everywhere like crazy..
Hopefully this will solve the issue but if not I will try a wired mouse and if still no luck will come ask for more help.
Thanks,
Eddy.

Are the Yellow banding iMac problems fixed?

I read the posts about the iMac screen flickering, tearing, and having yellow bands on it. I haven't been able to find anything though that says the problem has been resolved. Are the iMacs safe to buy now?
Thanks

I just purchased a new 27" i7 iMac last Month and the screen is flawless. I'd say it's safe to buy...Unless you want to wait for the iMac refresh that may be coming up soon..

Migrating from 1.25Ghz G4 to Intel iMac problem

Hi there!
Question in brief:
Can I install old (non-universal) software (such as IDCS2 and Qk6.5) on a new Intel iMac?
Question at length:
Just got a new iMac here, and wanteed to do a migration (which I've done problem-free between PCC Macs) and have hit upon a problem. The new iMac will not see the old Mac (connections/cables/old mac have been tested). New man just says "Waiting for your old mac to restart"
I came here looking for an answer, and fount this post
http://discussions.apple.com/thread.jspa?messageID=4753948&#4753948
So it looks like it's going to be a LONG job. Can I just reinstall non-universal 3rd party apps from original CDs? We have NO universal software at all.
Thanks for your help.

Hi Kappy
Thanks for your reply. Sorry for not being clear enough – ou see I'm not exactly sure of what migration assistant is capable of.
I know that when you connect the two macs MA Upon start up (Migration Assistant) can copy the user settings. I presumed it could do this because it was copying over the newer mac's user settings at a point where the newer mac a total access to the drive. I therefore presumed that if (instead) the iMac had been started up, and then I ran MA, it would not be able to replace the user data, because it is in use.
That link I put in the original post said that I shouldn't do applications via MA from a PPC to an Intel one. So I'll have to reinstall those from the original disks. That's O.K., right?
Thanks again ;0)
Macfool

[SOLVED] connecting wirelessly to iMac problem

installed a fresh arch on my laptop and i'm trying to connect wirelessly to iMac internent sharing
so i can continue the installation however, when i
dhcpcd eth1
it says:
dhcpcd: eth1 waiting for carrier
dhcpcd: timed out
and i'm unable to connect
i've looked around but could not find any answer to this problem
i came to conclude, the problem might be because the iMac bridge the connection however not sure
how to fix this or what shall i do next now
i tried to use static IP but didn't know how to set it up or from where to get the data i need
thank you
Last edited by mystro (2010-01-31 14:39:00)

Are you sure the interface is good?
Show your:
ifconfig -a
, please.
If right your interface, try install netcfg, or dhclient, and try again.
Btw, you can see this threads: http://bbs.archlinux.org/viewtopic.php?id=59340
Good luck!
Last edited by n0dix (2010-01-31 03:58:21)

Imac problems and Apple Genius

Hi All,
I posted a thread about my new iMac freezing and not responding and many of the people from the Apple discussion gave me great advice and support. Unfortunately, even though we repaired the permissions the computer froze up again and a call to Apple support had me doing a reinstall and archive to try and resolve the problem.
After talking to the Apple care tech, he said that it was not normal for the iMac to be freezing the way it was, I requested to I take the computer back to the Apple store that I bought it from. The tech connected me to the store and I made an appointment for Tue. at 10am.
After explaning to the Apple Genius what was going on he ran some diagnostics and told me that the hardware passed all the tests and as far as he could tell. When I questioned him as to why we were having so many problems and all the Mac owners I talked to on the discussion forum said this was very unusual and Macs are extremely reliable.
His reply was that the people on the forum didn't know what they were talking about because they are not Apple employees and didn't have any training. I was amazed by his comment and when I asked him if he was suggesting that it's common for Macs to freeze up and not work properly he started back peddling and said it was uncommon.
I left the computer for more extensive testing but I'm not at all impressed with the Apple Genius that I met and I'm even less confident that my iMac will be fixed properly. I've never had a computer that crapped out when it wasn't even two months old and after dealing with the Mac genius I'm less than pleased with my foray into the Apple computer experience.
Roger9070

Hi Boece,
Here are the specs 20" iMac, Core 2 Dou proc 2.16 GHZ, 1 gig ram, 250 gig HDD, 8X Superdrive, Airport wireless, wireless keyboard and mouse, and I'm not sure what videocard is in it.
It has OS X 10.4.9, standard programs that are installed iLife, iWorks, Toast 8, and Mac Office, plus I just re-downloaded software updates from Apple due to the reinstall and archive.
As for how the computer was dealt with during the freezes and lockups my wife called Applecare and they walked her through powering down the computer via the on and off switch no other method would work.
As the computer was rebooting they had her hold down a key combination that included R and P and she verified and repaired the disk permissions. My wife asked if having to many programs opened could cause this because the computer was running very sluggish if she was working in word and opened Safari, he said no.
After repairing the permissions and checking the HDD my wife asked what permissions were and why they would do that he told her what they were, she still doesn't understand exactly what they are, he said he didn't know why but that it was uncommon on such a new Mac and said if it continued we might have to reinstall OS X.
The following two weeks we had occasional freezes ups and a reboot or force quit would normally resolve the issue but then this past Saturday the Mac locked up and again we could not login in shutdown, or restarted. She waited until I got home and then we again called Applecare and they had me put the OS install disk #1 and power down the system with the on off switch unplug the power cord plug it back in and then turn the system on holding down the C key. After the mouse and keyboard were recognized we walked through a couple of setup screens and then went to options and did a install and archive keeping the network settings.
While doing this I explained to the Applecare tech that we had been experiencing problems from the beginning and they were getting progressively worse and asked him if it would be possible to bring it in to the store for a full checkup I felt that something was definitely wrong with the Mac and wanted to resolve it quickly and get our Mac back up and running.
If you check my other posts you'll find another one about the Mac freezing and locking up which I posted after the first major problem. Dealing with and building Windows PC's I've found many times that forums and discussion groups are great places to research a problem because many times someone else has experienced the same or similar problems and a fix or work around can be found.
What I learned from this was that this is not a common problem and other users felt it "could be" a hardware or software issue but was most definitely not a normal thing for any Mac. I've also found that people in these forums are more inclined to give an unbiased and honest opinion based on "their real world use of the product" than someone who is involved in the business.
Being new Mac users we have very little "real world" experience with a Mac but according to the few people we know and those that responded on this forum our problems were not something that is to be expected from any Mac let alone a brand new one and as far as I'm concerned it is something that should be resolved swiftly and to our satisfaction. A brand new product that is not functioning properly is unacceptable no matter who makes it or what it is and the company should fix or replace it without question.
I have only been on this forum for a very short while but so far all the users have been helpful and encouraging and I'm hoping to learn from those who have much more experience than me with OS X and Apple computers in general. Unfortunately, my experience so far hasn't been quite what I'd hoped for with my iMac and my wife and I are concerned that this matter isn't being handled the way it should be so far and this is very disappointing to us given the excellent reputation that Apple has with many others.
Thank You, Roger

Imac problems using Snow Leopard 10.6.1

I have been running my Imac perfectly with no problems at all on 10.5 but having recently installed 10.6.1 it has started playing up.
On startup it sometimes freezes with no key or mouse movement at all which needs a rear button restart to cure it and if the Mac goes into sleep mode it will not be woken by space bar, mouse click or anything but a rear button restart.
Does anyone have the same problem or know of a cure?

I feel your pain, snow leopard is a disaster for many people. Even with a fresh install there are still issues. its best to go back to leopard until apple finally puts out fixes that many are waiting for for 2 months. back up your files and re install 10.5, apple can't be trusted the way they used to.

Imac Problems

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