IMac won't boot with install CD with gray screen

A couple of weeks ago I turned on my computer and couldn't get past the gray screen (with no Apple logo). I couldn't boot in safe mode, and had to boot with software install disc. I recently had to unplug my computer for a move and when I turned it on I had the same problem. Unfortunately after resetting PRAM nothing happened, and I couldn't boot in safe mode. Then I tried booting with disc pressing C during startup, and it sounded like the disc was reading ( I could hear it spinning), but I still had nothing but a gray screen. Also tried booting with recovery disc that comes with Apple Protect Plan and couldn't get past gray screen. After I leave the computer on for a couple of hours I get the folder with question mark flashing. Can anyone help?

den.thed,
Thanks. I tried the sleep method, but if I were listening to music through my Apple TV or was watching multiple movies, the IMac would shut down or go to sleep after 3 hours and sometimes that became a real bother. I have a HD with just my music from ITunes on it and then I have a new 1 TB HD that I have nothing but movies on it. Those are the 2 I want to leave on at all times, but the machine would freeze if I had both plugged in. Thanks!

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    5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
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    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
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    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.
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    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
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    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • IMac won't boot to install disk, normally or in safe mode! Please help

    Hi everyone,
    I'm using my iPhone so please excuse any spelling or grammatical errors.
    I have a 27" quad-core iMac bought about a year ago.
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    It's a shame this happened today, right before I was supposed to give the computer to it's new owner. I really don't want them to think I was trying to sell them a computer with problems.
    I've tried a basic hardware test and it came back with no problems.
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    Try using the original Install Disc that came with the machine, do not try any other DVD. Put it in the SuperDrive, while holding down the power button also hold down the Option button on the keyboard. It should start and give you the option of starting from either the internal HD or the Install Disc. Choose the Install Disc, select the language, choose the Utilities Menu, Disk Utility, then select the internal HD, select the Erase tab and set it to Mac OS Extended (Journaled) and click erase. Then exit Disk Utility and continue with the install process to reload OS X.
    Roger

  • IMac won't boot from install disc

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    Thanks,
    Rich

    It should only take a minute or so at most to boot from the DVD.
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    http://www.apple.com/buy/locator/service/
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  • IMac won't boot from/install Lion. Why?

    I have a 2006-model iMac (iMac5,1 with a 2GHz Core 2 Duo processor and 2.5GB RAM; this is one of Apple's supported configurations for Lion) which has been running quite nicely for several years now. About a year or so ago I moved it to 10.6 which went smooth as silk. Last week I decided to move it to 10.7 and right about now I'm ready to throw this iMac in the effin' trash. It simply WILL NOT boot from OS X 10.7 no matter what.
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    To ensure that the older iMac was fully operational I dug out the old OS install discs and ran the "extended" diagnostic. Everything came up perfect with no errors.
    I then pulled out my OS X 10.6 DVD and tried booting the older iMac from it. That worked perfectly, and I was able to format and install 10.6 without any hiccups or issues whatsoever. The iMac is perfectly operational under 10.6.
    So why the phargl can't I get 10.7 on this bloody machine?!?!?

    In addition to MGW's suggestion...........
    See the following Articles:
    http://docs.info.apple.com/article.html?artnum=25497 Older versions of Mac OS than what comes with your computer
    http://docs.info.apple.com/article.html?artnum=25517 Mac OS: Versions, builds included with PowerPC Macs (since 1998)
    ==========
    Without the original System DVDs that came w/the iMac, all you have is a glorified doorstop. You need the System DVDs to troubleshoot. *Especially Install Disc #1.*
    You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support - in the US, (800) 767-2775 - for a nominal S&H fee. You'll need to have the model and/or serial number of your Mac available.
    If you're not in the US, you may need to go through the regional Apple Store that serves your location to find the contact number. Here's a list of links to all of those -
    http://store.apple.com/Catalog/US/Images/intlstoreroutingpage.html

  • My iMac G5 1.6 Ghz Won't Boot. Shuts Down at Gray Screen. HELP!

    Hi guys. I need some help. I have an iMac G5 that seems to be having some serious problems. It is a 17" 1.6 Ghz w/ 1GB of RAM.
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    • I reset the PRAM.
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    • I tried starting from the factory CD. The drive begins to spin, and then it shuts down.
    When this first happened (yesterday), I started it in safe-mode, and everything looked ok. I zapped the PRAM, and then started it up, and once again, everything looked ok. That was last night. When I got home from work tonight, none of those things worked, and I am now looking for some help from you guys. Any suggestions? Thanks, in advance, for the help.
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    See if your machine falls under the parameters of power supply or video and power issues.
    Please post back and let us know,
    Miriam

  • Mac won't boot up. Sits at gray screen

    When I boot, I get to the gray opening screen with the gray apple logo and the spinning gear. Then the fans get louder and faster over the next 2 minuts or so. It sound like a jet getting ready to take off.
    What's wrong? It was running slow so I went to reboot it and this is what I got.
    What can I do? Help!

    Well I reformatted twice and in am able to boot up and the computer works but everything is still at a very slow pace. It takes 8 minutes to boot up and I have nothing installed except the OS and the OS update which I downloaded. I'm suspicious of my hard drive and I'm considering replacing it. Do I have to buy a Mac specific hard drive or can I buy one that meets my current type (SATA 3.0 Gb/s)?
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  • IMac won't boot after install of itunes 7.6 with ipod connected

    Just an FYI for anyone that comes across this issue. If you do, just disconnect your
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    Hi Dean, and a warm welcome to the forums!
    Unbeknownst to you, you had problems on your HD before the update.
    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
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    3. Click the First Aid tab.
    4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
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    http://docs.info.apple.com/article.html?artnum=106214
    Then Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot.
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    If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
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    An Archive & Install, which gives you a new OS, but can preserve all your files, pics, music, settings, etc...
    http://docs.info.apple.com/article.html?artnum=107120

  • G4 won't boot from install CD, with no startup chime

    I got this G4 from my job for free, but the company erased the hard drive and I'm trying to reinstall OS 10.3. I'm pretty sure there's nothing wrong with the hardware because this computer worked fine until a big layoff and it's just been sitting unused for about six months.
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    Hi david,
    first of all: WELCOME TO THE DISCUSSIONS!
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    a)my install cd because it is a copy of the original,
    This is a very likely source for your problems (besides the legal issue of pirating software).
    If this answered your question please consider granting some stars: Why reward points?

  • [SOLVED] Arch won't boot after install - "GRUB" on black screen

    I've installed arch on my 1000H from usb stick using zeneee kernel as described in wiki. Right after install everything was fine - wireless and ethernet were working normally, so i've done reboot.
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    I'm completely out of ideas.
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    Last edited by glas01 (2008-11-29 12:46:15)

    Have you moved everything from /var to /new_var (i named it for learning purpose)? You shoud copy content from /var but not on the fly but booting from arch iso cd, and than you shoud mount your / into arch-chroot environement, mount all of your mount points and than copy content from default /var to new /var. The copying should be done with this
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    -umount all of it
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    Last edited by firekage (2015-05-02 07:49:20)

  • Won't boot I just have a gray screen

    My MBA will not boot up I just have a gray screen

    Go step by step and test.
    http://support.apple.com/kb/ts2570
    Start up in Safe Mode.
    http://support.apple.com/kb/PH14204?viewlocale=en_US
    Repair Disk
    Steps 2 through 8
    http://support.apple.com/kb/PH5836
    Reset PRAM.  http://support.apple.com/kb/PH4405
    http://support.apple.com/kb/ph14222
    Reinstall OS X
    http://support.apple.com/kb/PH10763?viewlocale=en_US

  • My iMac won't boot past grey screen and it didn't come with a os x disk

    My iMac won't boot past grey screen with apple. I've tried booting in safemode but that didn't help and my iMac didn't come with a os x disk.

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    Step 1
    The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.   
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    Step 12
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • My imac won't boot up.  I get a white screen with the apple logo and the spinning  spiral--any ideas?

    my imac won't boot up.  I get a white screen with the apple logo and the spinning  spiral--any ideas?
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