Image proportion distorted when exporting into DV PRO NTSC

We're exporting a mov file into DV PRO NTSC.
The original file is 640x480
We need the exported DV file to be 640x480 too.
In the settings, we choose ratio 4:3 (just like 640x480 is)
The output file is 720x480 (and therefore flattened out).
We cannot get it to stay at 640x480
Please help us!! We have to deliver today !!......
  Mac OS X (10.4)  

i'm no expert on this in any sense, but just a thought. although this document is on ipod conversion issues, there's some information in there in "step 6" on what to do if a movie isn't taking an adjustment properly:
QuickTime Pro: DV format movies may require adjustment for iPod

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