IMAP Differences

I have used IMAP successfully for quite some time and have grown to rely on the ability to organize my email when I am away from my desk whether on other computers or on my smartphone. Recently, however, I have moved my menagerie of websites and domains to a "reseller" account with a host that was recommended with me. I moved a handfull of sites first to see if I could make everything work and am so far having the following IMAP problem.
On my old host my IMAP folders for a particular account appeared under that account's description under INBOX. The small triangle to the left of the word "Inbox" opened to reveal the names for each of my accounts, and under the IMAP accounts another triangle appeared. That triangle gave way to the individual user created folders on the server for that mailbox such as "Archive" or "Pending." The Sent, Drafts, and Trash folders for each IMAP account simply appeared under the appropriate section of the sidebar beneath "Inbox." Now, the folders for each accounts appear beneath the name of the email address next to an "@" symbol in a globe. Additionally, I cannot get them to sync as I would like.
What differences between the two IMAP servers are causing this that I should be aware of?
Thank you.

You’re welcome.
I attempted to rebuild the folder structure of my old IMAP server as such
What do you mean? Why have you reorganized that way the folder hierarchy on a server for which Mail was already displaying the mailboxes as subfolders of the account’s Inbox even though they really weren’t?
I'm basically trying to understand what was "wrong" and/or "unsupported" about my old setup.
Not sure what you mean here either. Doesn’t the part of the Courier FAQ I mentioned in my first post answer this?
If you don’t put INBOX in the IMAP Path Prefix for IMAP servers that use the NAMESPACE extension that way, Mail wouldn’t be able to create on the server the standard mailboxes it uses by default, for example. You’d have to make sure they exist on the server first (and create them if they don’t), then manually do Mailbox > Use Mailbox For for each of them.
If IMAP Path Prefix is set correctly (or if Mail provided full support for the NAMESPACE extension), you’d have to do that only if you want Mail to use for a specific purpose a mailbox different from the one it would use by default.

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    *& Report  ZTYPES                                                      *
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      ebeln TYPE ekpo-ebeln,
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    \[02/Apr/2008 23:56:18\]\[48699904\] {imaps} Peek FETCH executed on message 0000ba58 in folder [email protected]/INBOX
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    "What is IMAP?
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    "What is SMTP?
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    "When setting up:
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    IMAP - choose IMAP and the incoming server port will default to 143
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    Outgoing Mail Server= smtp.yourdomain.com
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    Note - Substitute your actual domain name for "yourdomain.com" and substitute the first part of your email address for "user."
    Email Ports
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    POP3 - port 110
    IMAP - port 143
    SMTP - port 25
    HTTP - port 80
    Secure SMTP (SSMTP) - port 465
    Secure IMAP (IMAP4-SSL) - port 585
    IMAP4 over SSL (IMAPS) - port 993
    Secure POP3 (SSL-POP) - port 995.
    For Mozilla, Outlook, Windows mail, Windows Live, Outlook 2003-2010, Entourage for Mac OS, and Mail for Mac OS follow this link: http://help.outlook.com/en-ca/140/cc875899.aspx    (this website has not been looked over for validation but may assist in other leads towards the right direction)
    Have you ever wished you could use your AOL email account with something else, something more powerful, something more convenient than AOL, something like Outlook, Windows Mail, Outlook Express, or The Bat!? Thanks to the wonders of IMAP, you can.
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    Set Up POP or IMAP E-Mail on an Android G1 How do I set up POP or IMAP E-Mail on an Android Device?
    From the home screen, tap Applications > Settings > Accounts & sync > Add account > Manual setup.
    On the Incoming settings screen, in the Protocol drop-down menu, select IMAP or POP3. We suggest you select IMAP because it supports more features.
    In the Email address and Username text boxes, enter your full e-mail address, for example [email protected], and then select Next. Your user name is the same as your e-mail address.
    In the Password text box, enter your password.
    In the IMAP server or POP3 server text box, enter your IMAP or POP server name. For information about how to look up the server settings you need to complete this step and other steps in this procedure, see “How do I find the server settings” later in this topic.
    In the Security type drop-down menu and Server port text boxes, specify the POP or IMAP settings that you looked up in step 5, and then tap Next. Your e-mail application will check your IMAP or POP settings.
    On the Outgoing server settings screen, the Login required option should be selected for you, and the Username and Password text boxes should be filled in.
    In the SMTP server text box, enter the SMTP server name you looked up in step 5.
    In the Security type drop down menu and Server port text box, specify the SMTP settings that you located in step 5, and click Next.
    In the Account name, text box, enter a name for your account (for example “Office 365 email” or “Work email”). In the Your name text box, enter the name you want displayed when you send e-mail to others (for example “Tony Smith”), and then select Finish Setup.
    What else do I need to know?
    If your e-mail account is the type that requires registration, you must register it the first time you sign in to Outlook Web App. Connecting to your e-mail account through a mobile phone will fail if you haven't registered your account through Outlook Web App. After you sign in to your account, sign out. Then try to connect using your mobile phone. For more information about how to sign in to your account using Outlook Web App, see How to Sign In to Your E-Mail Using a Web Browser. If you have trouble signing in, see FAQs: Sign-in and Password Issues or contact the person who manages your e-mail account.
    Information below provided by: http://www.defcon-5.com/support/index.cfm?docid=95
    Yahoo:
    POP3: pop.mail.yahoo.com Port 995
    SMTP: smtp.mail.yahoo.com Port 465
    ESMTP should be enabled
    SSL: YES
    User name must not include the @yahoo.com
    GMail:
    POP3: pop.gmail.com Port 995
    SMTP: smtp.gmail.com Port 465
    ESTMP should be enabled
    SSL: YES
    AOL:
    IMAP: imap.aol.com Port 143
    SMTP: smtp.aol.com
    SSL: NO
    ATT World Net:
    POP3: ipostoffice.worldnet.att.net Port 995
    SMTP: imailhost.worldnet.att.net Port 465
    SSL REQUIRED for Incoming and Outgoing
    Cox:
    NOTE: With Cox you can only use their SMTP servers while on their network.
    Central
    POP3: pop.central.cox.net
    SMTP: smtp.central.cox.net
    ESMTP should be enabled
    SSL: NO
    East Cost
    POP3: pop.east.cox.net
    SMTP: smtp.east.cox.net
    ESMTP should be enabled
    SSL: NO
    West Cost
    POP3: pop.west.cox.net
    SMTP: smtp.west.cox.net
    ESMTP should be enabled
    SSL: NO
    Comcast:
    POP3: pop3.comcast.net Port 110
    SMTP: smtp.comcast.net Port 587
    ESMTP should be enabled
    SSL: NO
    User name must NOT include @comcast.net
    Comcast SMART ZONE:
    POP3:  sz-pop.mail.comcast.net Port 995
    SMTP: smtp.compcast.net Port 587
    ESMTP should be enabled
    SSL: NO
    User name must NOT include @comcast.net
    Earthlink:
    POP3: pop.earthlink.net Port 110
    SMTP: smtpauth.earthlink.net Port 587
    ESMTP should be enabled
    SSL: NO
    User name must include @earthlink.net
    Hughes Net:
    POP3: mail.hughes.net Port 110
    SMTP: smtp.hughest.net Port 25
    ESMTP should be enabled
    SSL: NO
    User name must include @hughes.net
    Metrocast:
    POP3: pop.va.metrocast.net Port 110
    SMTP: smtp.va.metrocast.net Port 25
    ESMTP should NOT be enabled
    User name MUST be full email address
    SSL: NO
    MSN:
    POP3: pop 3 . live. com  port #995.
    SMTP: smtp.live. com port #25
    SSL: YES
    ESMTP: should be enabled
    User name must have the full email address
    NetZero:
    POP3: pop.netzero.com Port 110
    SMTP: smtpauth.netzero.com Port 25
    ESMTP should be enabled
    SSL: NO
    User name must include @netzero.com
    Verizon:
    POP3: incoming.verizon.net Port 110
    SMTP: outgoing.verizon.net Port 25
    ESMTP should be enabled
    SSL: NO
    The following information is according to a forum comment at the bottom of this webpage concerning HOTMAIL and mail server settings:
     “As other web based email services, Hotmail is using the HTTP protocol for connecting you to your mailbox. If you want to send and receive Hotmail emails using an email client software, then your software must support Hotmail HTTP access for your email account. Some email clients, such as Outlook Express or Microsoft Outlook, offer builtin support for Hotmail accounts, so you only have to select HTTP when you are asked to select your email account type and select Hotmail as the HTTP Mail Service Provider.”
    Mail Server Settings for Hotmail using the Microsoft Outlook Connector
    If you are using Microsoft Outlook & the Outlook Connector, you can define your Hotmail account just like any regular POP3 email account:
    Hotmail Incoming Mail Server (POP3) - pop3 . live. com  (logon using Secure Password Authentification - SPA, mail server port: 995)
    Hotmail Outgoing Mail Server (SMTP) -smtp . live . com (SSL enabled, port 25)
    Additional information from this website has not been confirmed or validated as of yet but it does include additional information or perhaps corrected information. If the above steps do not fix the problem with setting up an email account for the HP Apps then read on:
    Yahoo! Mail Settings
    Yahoo Mail offers standard POP3 access for receiving emails incoming through your Yahoo mailbox, by using your favorite email client software. To setup your email client for working with your Yahoo account, you need to select the POP3 protocol and use the following mail server settings:
    Yahoo Incoming Mail Server (POP3) - pop.mail.yahoo.com (port 110)
    Yahoo Outgoing Mail Server (SMTP) - smtp.mail.yahoo.com (port 25)
    POP Yahoo! Mail Plus email server settings
    Yahoo Plus Incoming Mail Server (POP3) - plus.pop.mail.yahoo.com (SSL enabled, port 995)
    Yahoo Plus Outgoing Mail Server (SMTP) - plus.smtp.mail.yahoo.com (SSL enabled, port 465, use authentication)
    · Google GMail Settings
    The Google GMail service offers email client access for retrieving and sending emails through your Gmail account. However, for security reasons, GMail uses POP3 over an SSL connection, so make sure your email client supports encrypted SSL connections.
    Google Gmail Incoming Mail Server (POP3) - pop.gmail.com (SSL enabled, port 995)
    Outgoing Mail Server - use the SMTP mail server address provided by your local ISP or smtp.gmail.com (SSL enabled, port 465)
     MSN Mail Settings
    The MSN email service allows you to use the MSN POP3 and SMTP servers to access your MSN mailbox.
    MSN Incoming Mail Server (POP3) - pop3.email.msn.com (port 110, using Secure Password Authentication - SPA)
    MSN Outgoing Mail Server - smtp.email.msn.com (select "My outgoing server requires authentication")
     Lycos Mail Settings
    The Lycos Mail Plus service allows you to use POP3 and SMTP servers for accessing your Lycos mailbox.
    Lycos Mail Incoming Mail Server (POP3) - pop.mail.lycos.com (port 110)
    Outgoing Mail Server - smtp.mail.lycos.com or use your local ISP SMTP mail server
     AOL Mail Settings
    The AOL email service is a web based system, designed for managing your AOL mailbox via HTTP IMAP access. Unlike Hotmail, you can use any email client to access your AOL mailbox, as long as it supports the IMAP protocol.
    AOL Incoming Mail Server (IMAP) - imap.aol.com (port 143)
    AOL Outgoing Mail Server - smtp.aol.com or use your local ISP SMTP mail server
     Mail.com Mail Settings
    The Mail.com email service allows you to use POP3 and SMTP servers for accessing your Mail.com mailbox.
    Mail.com Mail Incoming Mail Server (POP3) - pop1.mail.com (port 110)
    Outgoing Mail Server - use your local ISP SMTP mail server
     Netscape Internet Service Mail Settings
    The Netscape e-mail system is web-based, which means you can access their e-mail from any Internet connection. Netscape Internet Service also supports AOL® Communicator, Microsoft® Outlook, Microsoft® Outlook Express, and other POP3 e-mail software. The outgoing mail server needs SSL support, so make sure your email client software supports SSL connections over the SMTP protocol.
    Netscape Internet Service Incoming Mail Server (POP3) - pop.3.isp.netscape.com (port 110)
    Netscape Internet Service Outgoing Mail Server - smtp.isp.netscape.com (port 25, using a secure SSL connection)
    Tiscali Mail Settings
    The Tiscali email service allows you to use POP3 and SMTP servers for accessing your Tiscali mailbox.
    Tiscali Incoming Mail Server (POP3) - pop.tiscali.com (port 110)
    Outgoing Mail Server - use your local ISP SMTP mail server
    Freeserve Mail Settings
    The Freeserve email service allows you to use POP3 and SMTP servers for accessing your Freeserve mailbox.
    Freeserve Incoming Mail Server (POP3) - pop.freeserve.com (port 110)
    Outgoing Mail Server - use your local ISP SMTP mail server
    Supanet Mail Settings
    The Supanet email service allows you to use POP3 and SMTP servers for accessing your Supanet mailbox.
    Supanet Incoming Mail Server (POP3) - pop.supanet.com (port 110)
    Outgoing Mail Server - use your local ISP SMTP mail se
    AT&T SMTP IMAP Server
    smtp.att.yahoo.com
    SSL Port 465
    imap.att.yahoo.com
    SSL Port 993
    Iphone POP/IMAP Setup
    Although I am sure it is out of scope for HP to assist with iPhone setup with mail, contact, calendars, etc so here is a PDF with pictures and a walkthrough from:
    https://www.millikin.edu/it/services/HandH/Documents/iPhone%20IMAP%20POP%20Setup.pdf 
    This hyperlink seems inactive so you may have to copy and paste for a direct walkthrough of this comprehensive pdf.
    Lastly if the above information is incorrect or does help, here is one last website to provide you with a complete list that I found located at att.com to assist their customers trying to setup emails in conjunctions with their apps.
     Popular POP and IMAP e-mail providers and their incoming server names
    http://www.wireless.att.com/support_static_files/KB/KB5892.html
    SUBJECT:
    Popular POP and IMAP e-mail providers and their incoming server names
    What are the AT&T outgoing (SMTP) server names?
    SYMPTOM:
    ISP E-mail servers
     E-mail
    ADVISORY:
    This information has been retrieved from the proper e-mail provider support pages. This is not an exhaustive list, please refer to your e-mail provider for additional information and compatibility.
    FIX:
    Outgoing Servers
    AT&T outgoing SMTP server policy
    Incoming Servers
    Users must contact their e-mail service providers for server addresses not included in this list.
    Incoming POP3 server uses default port of 110.
    Incoming IMAP4 server uses default port of 143.
    When using SSL (Secure Socket Layer):
    The incoming POP3 port needs to be set to 995.
    The incoming IMAP4 port needs to be set at 993.
    Internet Service Provider (ISP)
    Incoming Server Address
    Username
    Port
    1and1.com
    POP: pop.1and1.com
    IMAP4: imap.1and1.com
    More information at 1and1.com Article.
    full e-mail address
    POP3: 110
    IMAP4: 143
    Adelphia
    mail.adelphia.net
    username only
    POP3: 110
    Airmail.net (Internet America)
    pop3.airmail.net
    username only
    Alltel.net
    (See Windstream)
    Ameritech (at&t Yahoo!)
    pop.att.yahoo.com
    More information on support article.
    full e-mail address
    POP3: 995
    uses SSL
    AOL (America Online)
    Instructions and Disclaimer
    username only
    IMAP4: 143
    AIM Mail
    Instructions and Disclaimer
    username only
    IMAP4: 143
    AT&T Broadband Internet (ATTBI)
    mail.attbi.com
    AT&T Worldnet
    ipop.worldnet.att.net
    -or-
    ipostoffice.worldnet.att.net
    Informational only:
    AT&T WorldNet e-mail may not be accessible from any device e-mail client due to firewall restrictions implemented by AT&T WorldNet.
    See alternatives for accessing AT&T WorldNet:
    - Former AT&T Wireless customers
    - New and Existing AT&T wireless services customers
    full e-mail address
    POP3: 995 uses SSL
    Bell Atlantic (Verizon)
    pop.bellatlantic.net
    Bell South
    mail.bellsouth.net
    username only
    Cable One
    mail.cableone.net
    More information at Cable One.
    username only
    Cablevision
    mail.optonline.net
    username only
    Charter
    pop.charter.net
    username only
    Clearwire
    mail.clearwire.net
    More information at Clearwire Article.
    full e-mail address
    POP3: 110
    Comcast
    mail.comcast.net
    More information at Comcast Article.
    username only
    POP3: 110
    ComNetcom.net (Earthlink)
    pop.comnetcom.net
    Compuserve Classic
    pop.compuserve.com
    Compuserve
    imap.cs.com
    username only
    Concentric
    pop3.concentric.net
    Coqui (Puerto Rico)
    pop.coqui.net
    Covad
    pop3.covad.net
    More information on support article.
    full e-mail address
    POP3: 110
    Cox Central
    pop.central.cox.net
    More information at Cox Article.
    username only
    POP3: 110
    Cox East
    pop.east.cox.net
    More information at Cox Article.
    username only
    POP3: 110
    Cox West
    pop.west.cox.net
    More information at Cox Article.
    username only
    POP3: 110
    Cox Business
    pop.coxmail.com
    More information at Cox Business Article.
    full e-mail address
    POP3: 110
    Earthlink
    pop.earthlink.net
    full e-mail address
    POP3: 110
    Eudora
    mail.speakeasy.net
    Excite
    pop3.excite.com - Requires "Premium/Gold" subscription for POP3 access. More information at Excite.com Article.
    full e-mail address
    POP3: 110
    Flash (SBC Yahoo!)
    pop.att.yahoo.com
    More information on support article.
    full e-mail address
    POP3: 995
    uses SSL
    Gmail (Google Mail)
    Instructions and Disclaimer
    full e-mail address
    POP3: 995 uses SSL
    Go Daddy.com
    pop.secureserver.net
    More information at Go Daddy.com Article.
    full e-mail address
    POP3: 110
    Grande
    mail.grandecom.net
    More information at Grande Article.
    username only
    POP3: 110
    GTE.net (Verizon)
    mail.gte.net
    Hughes Direcway
    mail.hughes.net
    More information at Hughes Direcway Article.
    full e-mail address
    POP3: 110
    Ix.Netcom.com (Earthlink)
    pop.ix.netcom.com
    Insight Broadband
    mail.insightbb.com (SSL must be enabled for remote access)
    More information at Insight Broadband Article.
    username only
    Juno
    POP3/IMAP4 is not available.
    More information on support article.
    Lightfirst (Avenew)
    inmail.lightfirst.com
    Mac.com (Apple Computer)
    mail.mac.com
    POP3 access will not work with "alias" accounts.
    More information at Mac.com. Related articles 25275, 51729, and 86685.
    username only
    POP3: 110
    IMAP4: 143
    Mail.com
    pop1.mail.com
    POP3: 110
    Mediacom
    mail.mchsi.com
    More information at Mediacom Article.
    full e-mail address
    POP3: 995 uses SSL
    MEdia Net
    POP3 access is currently not available to MEdia Net e-mail accounts. Please access MEdia Net e-mail through the device browser.
    POP3: 110
    Mindspring (Earthlink)
    pop.mindspring.com
    full e-mail address
    POP3: 110
    mMode
    pop.mymmode.com
    username only
    POP3: 110
    MSN
    pop3.live.com
    For subscribers that use (and pay for) MSN as their Internet Service Provider, MSN provides POP3 access to their e-mail. More information on configuring e-mail applications, see Microsoft Article 930008.
    Alternatives for accessing MSN from a mobile device:
    - Former AT&T Wireless customers
    - New and Existing AT&T wireless services customers
    full e-mail address
    POP3: 995
    uses SSL 
    MSN Hotmail
    MSN Hotmail is a HTTP e-mail service so a POP3 server name is not offered by MSN Hotmail. While some 3rd party e-mail servers allow access to Hotmail accounts, this may put e-mail security at risk. AT&T will not house 3rd party e-mail server information.
    Alternatives for accessing MSN Hotmail from a mobile device:
    - Former AT&T Wireless customers
    - New and Existing AT&T wireless services customers
    NetAddress or Usa.net
    pop.netaddress.com
    POP3: 110
    Network Solutions
    mail.yourdomain.com
    Network Solutions Support Page
    full e-mail address
    POP3: 110
    NetZero (United Online)
    pop.netzero.com
    NetZero E-mail Support Page
    username only
    POP3: 110
    Netscape
    pop3.isp.netscape.com
    Netscape E-mail Support Page
    full e-mail address
    POP3: 110
    NVBell (SBC Yahoo!)
    pop.att.yahoo.com
    More information on support article.
    full e-mail address
    POP3: 995
    uses SSL
    OptOnline
    mail.optonline.net
    OptOnline Support Article
    username only
    PacBell (SBC Yahoo!)
    pop.att.yahoo.com
    More information on support article.
    full e-mail address
    POP3: 995
    uses SSL
    PeoplePC
    mail.peoplepc.com
    - or -
    pop.peoplepc.com
    PeoplePC Support Article
    full e-mail address
    POP3: 110
    Pipeline (Earthlink)
    pop.pipeline.com
    POP3: 110
    Prodigy (SBC Yahoo!)
    pop.att.yahoo.com
    More information on support article.
    full e-mail address
    POP3: 995
    uses SSL
    Qwest in Albuquerque, New Mexico
    pop.albq.qwest.net
    POP3: 110
    Road Runner
    pop-server.xxxx.com
    "xxxx" equals the users e-mail domain, which can be in the region format ("cfl.rr" for Central Florida or "nyc.rr" for New York City) or simply "roadrunner". The domain can be found after the @ symbol in the e-mail address i.e. [email protected] or [email protected]
    Road Runner Support Pages - Choose the appropriate region/state and select the Help menu to locate e-mail settings as they are different based on each region/state.
     username only
    POP3: 110
    sbcglobal.net
    pop.att.yahoo.com
    More information on support article.
    full e-mail address
    POP3: 995
    uses SSL
    snet.net
    pop.att.yahoo.com
    More information on support article.
    full e-mail address
    POP3: 995
    uses SSL
    Surewest
    pop.surewest.net
    More information at Surewest Article.
    full e-mail address
    POP3: 110
    swbell.net
    pop.att.yahoo.com
    More information on support article.
    full e-mail address
    POP3: 995
    uses SSL
    Verizon
    incoming.verizon.net
    username only
    POP3: 110
    Verizon (custom server)
    pop.verizonemail.net
    POP3: 110
    Verizon (Yahoo! Mail)
    incoming.yahoo.verizon.net
    More information at Verizon Yahoo! Article.
    full e-mail address
    POP3: 110
    wans.net
    pop.att.yahoo.com
    More information on support article.
    full e-mail address
    POP3: 995
    uses SSL
    Websitepros
    Server information varies on product.
    Contact Information
    Windstream
    pop.windstream.net
    More information on support article.
    full e-mail address
    POP3: 110
    Yahoo!
    pop.mail.yahoo.com - Requires a monthly subscription fee for POP3 access.
    More information on support article.
    See Alternatives for accessing Yahoo! E-mail:
    - Former AT&T Wireless customers
    - New and Existing AT&T wireless services customers
    username only
    POP3: 995
    uses SSL
    Yahoo Small Business
    pop.bizmail.yahoo.com
    "Forwarding" must be disabled and "POP access" must be enabled. Yahoo Small Business Support Page
    SPAM/Bulk folders should be emptied if receiving errors occur.
    full e-mail address
    POP3: 110
    If you are viewing information on devices or services, please note: content reflects instructions for devices and services purchased from AT&T. Some differences may exist for devices not purchased from AT&T.
    Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
    When a solution is found please mark the post that solves your issue.
    Every problem has a solution!
    This question was solved.
    View Solution.

    Just to recap, this is a collection of ports I have collected over time for people who needed this information when setting up the HP ePrint app so that they could view their email from within the app.  I am certain other applications also need this information.  Although lengthy, I could not find a more comprehensive place to retrieve this information.  Feel free to post additional information, faulty information, or other related topics below as this is simply a collection of data and it would be practically impossible to test all of them. Thank you!
    Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
    When a solution is found please mark the post that solves your issue.
    Every problem has a solution!

  • What is the difference between PUSH and FETCH

    I am a little confused. I use my iphone for both my personal POP email accounts and my business exchange account. I am trying to save as much battery as I can so I turned off push and set everything to manual...but now when I try and get may mail....it either says "connecting" or "checking for new mail" at the bottom of the screen and nothing happens from there.
    What is the best way to setup this situation for the most battery life? I don't need it to automatically download emails just when I open the email accout would be nice.
    I also noticed that when I delete an email from my iphone on my exchange account, it also deletes is on my desktop at work...I need to turn this off...is it possible?

    Hi maxum25,
    The difference between push and fetch is that:
    When using push, the server sends a signal to the iphone and lets it know that an email is coming its direction. Kind of like receiving a call. The iphone does not need to do anything except receive the email.
    When using fetch, the iphone has to wake up every so often and send a request to the server to see if there is any new email waiting for it on the server to download. This takes more time because the iphone sends a request, the server says yes there is some, the iphone says ok give me the new email.
    Now the exchange email uses active sync to keep all changes on the exchange server and mobile device in sync. This is automatic and is the nature of exchange and active sync. In order to keep this from happening you would need to talk to your IT dept. and see if they have an imap or pop alternative. Even using imap reflects the changes back to the server.
    Hope this helps.

  • I cannot send from one specific BT Mail account but can access folders using IMAP.

    Thunderbird 31.3.0 on WIndows 8.1 64 bit.
    I have two email accounts configured into Thunderbird.
    Both are BT accounts and have identical configurations.
    IMAP is used for reading mail, SMTP for sending mail.
    On one I can read folders, delete emails from the Bulk Mail folder, fetch and send mail.
    On the other I seem to be able to do everything except send mail.
    I can read mail, delete SPAM, but for some reason not send emails.
    Both accounts are using "mail.btinternet.com" as the IMAP and SMTP server.
    I am using Thunderbird as a back up email client to deal with a very few messages which cause major problems with my main email client which is Windows Live Mail 2012. I have double checked and the mail server details are the same between the two and my WLM client can send emails to the same SMTP server on the same port as Thunderbird fails on.
    I know the password is correct because I can connect over IMAP and delete SPAM using Tbird.
    The only difference that I can see between the two accounts is that one is "@btinternet.com" and the other is "@talk21.com".
    The symptoms - I see the progress bar with "Connected to mail.btinternet.com..." and green all the way across.
    Some time later I get a separate warning saying "Login to server mail.btinternet.com failed".
    Because of the time delay I am assuming that the session has timed out.
    I am also assuming that if the credentials were wrong the rejection would have been immediate (although the delay may be to reduce the effectiveness of brute force attempts to guess the password).
    So I know that the IMAP credentials are O.K. - I can access the mailbox.
    I know that the SMTP credentials are O.K. - I can send mail from WLM using the same settings.
    Further confusion - I know that it worked in the past because I have a test message in my Sent mail from when I first set up Tbird.
    This is all very weird.
    Has anyone else seen something similar?
    Also, is there a debug option where I can trace the SMTP protocol when the email is being sent?
    Cheers
    LGC

    Update: - I sent two separate test messages and saved both the failing emails as Draft to retry after restarting Tbird.
    I've just noticed that they are both in a Drafts folder on my mail server.
    Not, however, the Drafts area for emails composed using the web mail client but under a separate Folders tree.
    I can't send the email with the web mail client, although I can forward it.
    So further proof that the IMAP side is working.

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