Implementating Auto response system using Oracle

Hi,
How can we make use of 9iAS to perform the following job:
When a user submit a request through email, the email will trigger an insert of a new request record in database. When user wants to know the status of the request, he can just type the request id in subject and an email with necessary information about the request will be sent back to user in a form of email.
Can we do this? what are the things we need and how to go about doing this?
Please advise.
Thanks in advance.

Oracle9iAS Email provides extensible Server Side Rules and a PL/SQL API which can be used to create the functionality you describe.
At a high level, you might consider the following:
- Create a custom server side rule that executes when a new request is recieved (how you define a new request is up to you). One of the actions of this rule could be to create a request record in a database. Another action could be to provide a "canned" response back to the sender.
- A custom rule would be created to retrieve the status information based on your request ID when a follow-up message was received.
- The retrieved information would be formatted into an email and sent to the requestor using the PL/SQL API's.
Additional information regarding 9iAS Email and Server Side Rules / PL/SQL API's is available in the Oracle9iAS Email Developers Guide (available on OTN) or at http://otn.oracle.com/products/emailserver/content.html
Best Regards
Duane Jensen

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Oracle9iAS Email provides extensible Server Side Rules and a PL/SQL API which can be used to create the functionality you describe.
At a high level, you might consider the following:
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Best Regards
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AnanthaP wrote:
Full subject : Enforcing integrity using oracle specific data base commands .v. using front end.
It ought to be generally accepted that it is better to enforce integrity directly in the data base using constraints, dependencies, triggers etc rather than leaving it to specific front end programmes.
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user623471 wrote:
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Implementating Auto response system using Oracle

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