Import Placeholders in Profile Manager not working

What is the trick to getting the import placeholders option to work in Profile Manager. The instructions say to format a CSV file with name, serial number, UUID, IMEI and MEID numbers all separated by commas and if you don't have a number to leave the field blank. I have the users name and MEID and have tried a couple of different formats and nothing seems to work.
Ex:
test user, , , , A100001XXXXXXX
or
test user, , , , A100001XXXXXXX

Yes, I have tried putting the fields in quotes like both instances you have plus a few other variations.
I did discover from the console logs that I needed a header row which after much trial and error I was able to create and stop generating that error, but even with a header row it still tells me I have no valid placeholders.
This is the header row I am using. I retrieved the field names from the logs when manually adding a place holder.
"DeviceName", "SerialNumber", "udid", "IMEI", "MEID"

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I have mac mini working as Mountain Lion Server 10.8.2, Server.app 2.1 (upgraded from 10.7.4 Server)
(All services are using 3rd party ssl certificates)
previously enrolled devices are getting push changes.
I got a new iphone 4 (service upgrade) with ios6, and when i enroll it, it gets a name: New Device in profile manager
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I got the right name for the iphone to profile manager, by filling the data as a place holder device. Then it got the
right name for the device. But push payloads are not working.

the device logs gets 500 error code, you van see this in iphone configuration utility or in apple configurator.
as follows in console:
"US Desc: A transaction with the server at “https://server.com/devicemanagement/api/device/connect” has failed with the status “500”.
Domain : MCHTTPTransactionErrorDomain
Code : 23001
Type : MCFatalError

Push lock function Profile Manager not working

Hello,
I came to a problem setting up a test server 10.8.2 (before future deploy) and in this case i follow the example described at krypted (thanks Charles)
http://krypted.com/iphone/configuring-using-profile-manager-2-in-os-x-mountain-l ion-server/ (also checked OS X Lion Server Essentials information)
Setup Mini server and Macbook as client (in our AD/OD environment) the correct ports are open - check changeip -checkhostname is OK
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Nov 14 11:30:06 srv-mac2.server.local ruby[12665] <Info>: Pruning certificate chain to 18446744073709551615
Nov 14 11:30:06 srv-mac2.server..local ruby[12665] <Debug>: Trying to add a bogus certificate
Nov 14 11:30:06 srv-mac2.server..local ruby[12665] <Debug>: An error occured while inserting an untrusted certificate into the chain
Nov 14 11:30:06 srv-mac2.server..local ProfileManager[12665] <Info>: Pushed to <Device:"mlp-auto-001"> with token Nl6Ed4FOOR4fmFKJXiEMfGgvDQnyeCBHK09ctY5qQMI=, {"mdm":"","time":"1352889006.442850"}
Nov 14 11:30:09 srv-mac2.server..local ProfileManager[12401] <Info>: Processing MagicController#do_magic (for 10.136.73.100 at 2012-11-14 11:30:09) [POST]
Nov 14 11:30:09 srv-mac2.server..local ProfileManager[12401] <Info>: Completed in 243ms (View: 0, DB: 37) | 200 OK [https://srv-mac2.server.local/magic/do_magic]
Nov 14 11:31:08 srv-mac2.server..local ProfileManager[12402] <Info>: Processing MagicController#do_magic (for 10.136.73.100 at 2012-11-14 11:31:08) [POST]
Nov 14 11:31:08 srv-mac2.server..local ruby[12402] <Info>: Pruning certificate chain to 18446744073709551615
Nov 14 11:31:08 srv-mac2.server..local ruby[12402] <Debug>: Trying to add a bogus certificate
Nov 14 11:31:08 srv-mac2.server..local ruby[12402] <Debug>: An error occured while inserting an untrusted certificate into the chain
Nov 14 11:31:08 srv-mac2.server..local ProfileManager[12402] <Info>: Pushed to <Device:"mlp-auto-001"> with token Nl6Ed4FOOR4fmFKJXiEMfGgvDQnyeCBHK09ctY5qQMI=, {"time":"1352889068.171044","mdm":""}
I guess (but I'm not sure) the problem with lock had something do with this:
Nov 14 11:30:06 srv-mac2.server.local ruby[12665] <Info>: Pruning certificate chain to 18446744073709551615
Nov 14 11:30:06 srv-mac2.server..local ruby[12665] <Debug>: Trying to add a bogus certificate
Nov 14 11:30:06 srv-mac2.server..local ruby[12665] <Debug>: An error occured while inserting an untrusted certificate into the chain
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(the lock function is not imported for me but gives this error mayby more problems (now or in the future))
thanks
Peter

the device logs gets 500 error code, you van see this in iphone configuration utility or in apple configurator.
as follows in console:
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Domain : MCHTTPTransactionErrorDomain
Code : 23001
Type : MCFatalError

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psql: could not connect to server: No such file or directory
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Also in the migration_tool.log file the last entry backs up this error.
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Thanks Tim,
I manage several different systems so I started comparing the one that doesn't work to one that does work.
On the one that's malfunctioning, this is a message I see often:
Is the server running locally and accepting
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total 0
drwxr-xr-x 2 _devicemgr _devicemgr   68 Dec 4 09:31 .
drwxr-xr-x 3 _devicemgr _devicemgr 102 Nov 13 06:13 ..
An Obviously empty directory.
Now on the server that's working this is what I get.
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Password:
total 16
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drwxr-xr-x 8 _devicemgr _devicemgr 272 Nov 22 17:48 ..
srwxrwx--- 1 _devicemgr _devicemgr    0 Dec 4 09:20 .s.PGSQL.5432
-rw------- 1 _devicemgr _devicemgr 139 Dec 4 09:20 .s.PGSQL.5432.lock
srw-rw-rw- 1 _devicemgr _devicemgr    0 Nov 22 17:47 .xpg.skt
lrwxr-xr-x 1 _devicemgr _devicemgr    3 Nov 22 17:47 .xpg.skt.lock -> 164
Obviously something is missing on the one that's malfunctioning.
I think that pgsql isn't running correctly and like you said Apple moved some things and we don't know where all of them went.
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Dear All,
I am facing problem on my mac mini server.
Because my mac mini server failure before (Harddisk issue) and i use Time machine to repair the server
after i complete the restore process and try to use profile manager to send the app to enrolled ipad .
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anythings i should do after restored the server in order to make it work?
Thanks

essandess,
Can you look for errors in the /Library/Logs/ProfileManager/migration_tool.log file? Paste any errors you see from the date/time of the upgrade in here.
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Server 4.1 Profile Manager Migration Failed

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I have included a screen print of my server's server.app below:
Thanks in advance.

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This is not HP's fault - this change was caused by Google.
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I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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We've have an instance of Server 3.1.2 where the Profile Manager login is no longer working, so we are effectively locked out of profile manager for the time being :-(.
On the front-end, visiting the /profilemanager login page redirects to (FQDN in place of our actual domain):
auth?redirect=https://FQDN/devicemanagement/api/authentication/callback
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I had multiple IP's set on my server, which randomly seemed to switch. It seems like there is an incompatibility still between Server Admin and server.app. Since Apple is pressing developers to test server admin and server.app I am confident those problems will resolve eventually, but for now I have deleted all-but-1 IPv4 and 1 IPv6 address (same interface), the networking interface overview for my server within Server Admin was updated and it looks like it works solid now, this was not by design I presume, so this must be another bug plaguing Lion...
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Import Placeholders in Profile Manager not working

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