Impossible de souscrire à l'offre photo Creative Cloud
Bonjour,
J'ai testé le couple Lr et Ps CC et en étant satisfait je souhaite continuer à travailler sur ces logiciels.
Je me connecte alors mon compte creative cloud et au vu de l'offre spéciale "Photo Creative Cloud" je désire m'y abonner.
Cependant, j'ai toujours le message "L’abonnement à Creative Cloud n’est pas encore disponible dans votre pays ou région".
J'ai essayé sur un abonnement Ps uniquement.. même message.
Comment dois-je procéder ?, les abonnements Creative cloud ne sont pas disponible en France ?
Merci de vos réponses
Cordialement
Stéphane Queyroi
Bonjour,
Oui mon problème est résolu.
J'ai suivi le conseil de Hans-Günter, j'ai contacter le support par chat.
Merci de vos reponses
Le Mardi 12 août 2014 10h55, Arnaud Mélon <[email protected]> a écrit :
Impossible de souscrire à l'offre photo Creative Cloud created by Arnaud Mélon in Forums en français - View the full discussion
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Impossible installation of free trial using creative cloud
What is wrong with your customer service? It seems to be completely absent. A week ago I sent a message explaining the impossibility of using creative cloud to set up a trial of photoshop. I received your automatic response that my complaint had been received and that I would be contacted ASAP. It is now a week later. How long do I have to wait? Do not repeat the website's advice about how to fix the problem that Creative Cloud signs you out as soon as you sign in. The advice does not work. Would it be more honest to say that you don't want anyone to have a free trial of your products before they purchase them?
Have you tested the following solutions :
You are no longer signed into your Creative Cloud applications -
Impossible d'installer In design via creative cloud
Bonjour,
Je suis dans l' impossibilité d'installer indesign via CC sur mon poste, version windows 7 pro.
Je suis sur un réseau d'entreprise.
Erreur EX11, j'ai de la place sur mon disque, je suis admin, j'ai été dans le fichier "temp" trouver le dossier j'ai lancé le setup mais rien à y faire, il me dit échec et qu’apparemment un fichier manquerai.
Je ne sais pas quoi faire, j'ai regarder pour éventuellement enlever temporairement les pare feux mais je ne sais pas comment procéder et j'ai peur de déglingguer l'ordi.
Merci d'avance de votre aide.you can download and install directly,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.< -
Est-ce que je peux installé Creative Cloud sur 2 ordinateurs (1 au boulot et un à la maison) ? Je vais souscrire à l'offre étudiante pack creative cloud. Merci de votre réponse
Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac does not matter... 2 on the same operating system, or 1 on each -
How can I bring in 2 photos to use in Creative Cloud to work on? I would like one as a background and the other I would like to cut something out and put it in the background picture. Help Please!
Creative Cloud is not a program, it is a marketing and delivery process
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
So... what is the name of the program you are using? -
I have just got a new desk top and I am trying to work out how to get The creative Cloud programs I use (light Room and Photo Shop) off my old Desk top and onto the new desktop. Does any one know how to do this or have already done it, or do you have to cancel the subscription on the old PC and start a new subscription for the new PC.
Hi Jessica,
You do not need to cancel the subscription. You can simply follow the article: Creative Cloud Help | Download, install, update, or uninstall apps which will help you to install the Adobe CC application on your new PC.
If possible you can also deactivate the license from your previous computer using the article: Activation & Deactivation Help.
Let me know if it works or not.
Thanks,
Ratandeep Arora -
Impossible to install Creative Cloud after install Yosemite for Mac
Impossible to install Creative Cloud after install Yosemite for Mac
Error 62 https://forums.adobe.com/thread/1573853
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
Installing a trial version of the Illustrator and InDesign App in Creative Cloud on my Mac is impossible. Keep getting 'Installation failed' notices. More information gives 0 fatal error(s), 0 error(s). Already repaired disk permissions in Disk Utility but nothing seems to work. Exit code: 7.
Hi Maarton,
Please follow the link to resolve the issue: Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5
-Ankit -
I have recently updated the new apps via creative cloud now photoshop and bridge no longer work, they open then say they have encountered a problem and close, I also tried opening the old version of photo shop but getting the same result
What OS version? What's the exact error? Exactly when does the error occur? What previous versions? What is on the screen when the error displays? Does Photoshop get fully open?
Try opening Photoshop holding down Shift key immediately to turn off plug-ins. Lots of good suggestions here: Photoshop: Basic Troubleshooting steps to fix most issues -
I installed Photoshop CC (2014) yesterday through the Creative Cloud app. Now, when in Lightroom when I go to "edit in"and select Photoshop CC (2014) and click on "edit copy with Lightroom adjustments", it opens Photoshop CC (2014) but my photo doesn't show up? My photo does show up when I click on "edit copy" or "edit original".
How can I correct that so that I can open up a photo from Lightroom WITH the Lightroom adjustments? Thanks!I'm having a similar problem, but only with jpg's. I have PS CS6, CC, and CC 2014. Other image file formats function normally with regard to the "open with" list. PS CC 2014 appears on the list. But with jpg's only PS CC appears on the "open with" list and 2014 can't be added by the browsing for it.
The curious thing is that if I have any of the three versions of Photoshop open, click on Photoshop CC in the "open with" list, the image opens in whatever version is already open on my computer. This is true of all image formats. No matter which version I pick from the "open with" list it opens in the currently running program. I use only the latest version so keeping it open all the time is an easy work around. I won't uninstall any of the earlier versions lest more file association quirks result. it would be nice to have this matter fixed. -
I have photoshop elements 12 (updated to 12.1) And i use Photoshop Touch (version 1.6.1) for my Galaxy tab, (which is stock - un-rooted)
I know when i first installed it, any photos i dragged into mobile albums showed up in my Photoshop Touch app.
Now something seems to have changed. The app only has import images via local/creative cloud/camera/google/facebook.
I know Elements 12 is uploading them to Revel, because i can see them online in my Revel Account.
I've installed the Revel app to my tab, and the photos are there.
So if the photos are in the cloud and my Revel app see's them, why are they not showing up in my Photoshop app.
And why is there a creative cloud import option, but no revel import option.
Can someone explain the difference between CreativeCloud and Revel....
All i want to do is edit a few images every now and then on my Tab. but PLEASE how do i get it working again?If I remember correctly, Revel is a different service than Creative Cloud, hence the confusion. And if I also remember, Revel was around before Creative Cloud and PS Touch. Revel seemed more or less to be aimed at consumers whereas Creative Cloud is more or less aimed at professionals.
Creative Cloud is free (up to 2 GB; most of the Creative Cloud subs provide an additional 18 GB for a total of 20 GB). -
What can I do with Creative Cloud and Photoshop ELEMENTS besides backup my photos?
What can I do with Creative Cloud and Photoshop ELEMENTS besides backup my photos?
Umm, seriously? No offense, but what you are saying is basically "I just bought a Mercedes, but don't know how to drive." You can plenty of info what each program in Creative Cloud does by just typing the respective words into a web search...
Mylenium -
Sharing Lightroom photos in Creative Cloud
I am trying to find tutorials on how I can share Lightroom photos in Creative Cloud. We make client presentations on a tablet so I would like to be able to log in to my cloud account to show clients photos of ideas that correlate with their design/sales presentation. Can I create a collection in Lightroom and have that synched to Creative Cloud? Any other suggetsions on how to make this work?
Victoria, you're absolutely right about the post.
However, Adobe should make some sort of overture to people who have bought into the Creative Cloud and want to have LR4 as well. After all, they announced that it is coming SOON. That leaves people like me out on a limb not knowing where to turn. Should I spend the money (waste is the proper word!) to upgrade from version 3 or should I just let the trial version expire and wait until they finally added to CC. Adobe should give their customers a little guidance! -
If I buy Adobe Creative Cloud will I still need my subscription to Adobe Revel to share photos?
Hi There,
We would like to inform you that Revel is a different service which is not included in Creative Cloud. Therefore you would need Adobe revel so share photos.
Please find more details in below mentioned links.
Adobe Revel | Frequently asked questions - FAQ
Creative Cloud Help | Creative Cloud / Common Questions
Thanks,
Atul Saini -
Can i upload photos to the adobe creative cloud so i can access them in photoshop touch?
using photoshop touch on my android tablet (motorola xoom), i can't seem to directly access photos located in various folders on the tablet, on my pc, or on my mac. if i upload photos to the adobe creative cloud, can i then bring them from the creative cloud into photoshop touch on the tablet? if so, how do i upload photos to the creative cloud? thanks.
thanks, dave ... your demo is what I needed ... much appreciated.
however, if i try to upload to the creative cloud using a motorola xoom,
there seems to be a very limited number of folder/file choices/locations
from which i can perform the upload, whereas if i attempt the same action
by accessing the creative cloud site via a pc browser, i seem to have
access to all of the pc's folders & files.
specifically, if i attempt to upload from the xoom, here are the choices
provided ...
- Camera
- Camcorder
- Sound Recorder
- ASTRO
- Bluetooth File Transfer
- ES File Explorer
- Gallery
- QuickPic
- Select music track
... of course some of these are android apps i've installed onto the xoom
... but are you aware of any reasons for this limitation, and whether this
set of choices can be modified (either via photoshop touch or the creative
cloud or the xoom)? for example, i use dropbox on all my devices (pc, mac,
droid, & xoom), & it's my preferred location for many pics ... i'd like to
be able to upload from dropbox to the creative cloud using photoshop touch
on the xoom ... do you know whether this is possible, and if so, how to do
so?
again, many thanks!
joel
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