Impossible to access to the Creative cloud content.

How can I restore Creative cloud after having eliminate all adobe folders from my MacBook Pro?
I would like to try the last version of Dreamweaver, but cannot get the program downloaded.
I used CC sometime last year, then stopped using it and wanted to clean my Mac Book from application that I did not used much. I did not delete CC properly, I sent all the Adobe folders to the trash instead of following the uninstall recommendations. Now I cannot download CC from the Adobe website any longer. Is there any solution to have access again to the CC content of programs?
Message was edited by: Gyora Gal

HI Gyora,
What is the error message that you are getting while trying to download CC ? Please try downloading Creative Cloud Desktop Application from the below mentioned link and share a screen shot of the error message that you get ( if any ).
Free Creative Cloud | Download Adobe Creative Cloud free trial
Cheers,
Kartikay Sharma

Similar Messages

I am currently a full time college student and last term I had access to the creative cloud products, when I attempt to access InDesign I am asked to purchase products. Please help.

I am currently a full time college student and last term I had access to the creative cloud products, when I attempt to access InDesign I am asked to purchase products. Please help.

Do you have a subscription that you purchased and still pay into? If so, contact Adobe support thru chat and see if they can assist you with your subscription.
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
Did the school provide your access for free? If so, check with the school to see if they still provide free access to the software for students.
If neither of the above situations match yours, please provide more detail regarding what gave you access to the software.

I am subscribed to Adobe CC but have no access to the creative cloud market?

I am subscribed to the full package of adobe creative cloud, but when i want to download something from the creative cloud market it says i am not subscribed and that i have to buy the full package. How can i get access to the Market?

Cloud Market http://terrywhite.com/adobe-creative-cloud-market/ may help
-and http://helpx.adobe.com/creative-cloud/help/market.html

I dont have any access to the creative cloud

This is all I am getting, I have tried restarting my computer and still have nothing to show. Anyone have an idea on how to fix this? It just keeps spinning...

Mac Spinning Wheel https://forums.adobe.com/message/5470608
-Similar in Windows https://forums.adobe.com/message/5853430
or
Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/

Can't download the creative cloud

Hello,
After creating an account on Adobe and paying for indesign, I cannot access to the creative cloud to download indesign. The link I received by email leads to a blank page.
I'm using a mac computer.
Thank you,
Best regards,

Hi lauramartinez,
Welcome to Adobe Forum,
You can also download & install CC from here:
http://prodesigntools.com/adobe-cc-direct-download-links.html
Regards,
Rajshree

I've decided to buy the photoshop touch. My questions are related to membership which could be after sale, complementary or mandatory, such as the creative cloud.

I have decided to purchase the photoshop touch for my phone. I'm aware that I need to buy it on the play store by paying through the Google wallet. It is all good with me until this point. Now my doubt is if I need an additional membership to anything, such as the creative cloud? Is it mandatory? Or can I simply work on the photoshop touch app after buying it without having to pay for any charges or buying a membership?

access to the creative cloud is included with the app, no additional fees are required beyond the purchasing price listed on the Google play and Apple app stores.
the creative cloud is also not mandatory, you only need it if you want to access an editable version(with layers) on a different device because local export options "flatten" the image.

Is there a way to access the "Creative Cloud Clipboard" repository outside Adobe Line/Sketch Apps?

Is there a way to access the "Creative Cloud Clipboard" repository outside Adobe Line/Sketch Apps?
For instance via (macbookpro) web, local directory (CC desktop), or mobile web? As opposed to Utilizing the feature purely in Adobe line/sketch?
I mean... I know i could just take screen shots... via the iPad's protocol. However, that would defeat the purpose of creative cloud.
The point of accessing the creative cloud clipboard, is so that I can create Time-Lapse .GIF's of my drawings, Using the "timeline" feature (undo)....which is amazing feature btw.
Honestly the solution for me... would be to have an option to export a .GIF (animated), .tiff sequence, or video file (m4a mov). I would say export options would be 1. File Size & Type (Context...) 2. Detail, # of Slides (How long is your timeline, what do you want to show, what level of detail?) 3. Share (Behance, Creative Cloud Files, MMS, iMessage, etc... 4. Open in... Photoshop, Aftereffects etc...
I think this would be great for..tutorials, multi-media, prototyping (wireframes, character design, etc). So, i'm not saying this should be a heavy set...focal point of the application, after all an animation app all itself would be nice. However, I think a feature like an "interactive timeline" would push users to be even more creative, by hacking, creating ghetto rigged *** backwards ways of prototyping that...actually might be more convenient. This is the story Adobe is trying to tell, the story of process, whats in your head... in the moment. Thats why behance is integrated, because process & feedback + exposure are essential to developing as a creative, so Adobe has put together a great platform...for its users. So, yeah...Adobe.. here's your chance to gain a greater insight into creative process, and integrate it directly into the creative cloud platform. I think it would be huge for Ink & Slide , Behance, and Student-Teacher / Designer- Company relationship.
"Share | Project Timeline " "Intervals | # of images" "Crop | Length (time)" "Crop | Project Area (artboard?)"
Yeah this question took a left turn...but hey.... either or.
EDITS............
***You can copy images to creative cloud files....via the share function in ADOBE SKETCH... thats how I made the .gifs im going to attach.***
***However, in ADOBE LINE, if you try to copy multiple images of the same project, they do not receive unique filenames, thus replacing all images in the saved sequence****

First, to answer your initial question - no there is no way to access the clipboard content outside of the apps at this time.
The idea of exporting a timelapse is very interesting, and something we have been thinking about, but there are already some decent ways to do this. Check out this video of a drawing in Line created by Brian Yap Adobe Ink and Adobe Line Illustration - YouTube
You can create this kind of video using several of the available apps that let you display your iPad screen on your computer using Airple. Some examples are Reflector http://www.airsquirrels.com/reflector/ and AirServer http://www.airserver.com/

Is there an offical app from Adobe for Android that can access the Creative Cloud files?

I have found one app but it was not made by adobe and was not recomended by any reviews. Is there an official app for the Creative Cloud?

First, to answer your initial question - no there is no way to access the clipboard content outside of the apps at this time.
The idea of exporting a timelapse is very interesting, and something we have been thinking about, but there are already some decent ways to do this. Check out this video of a drawing in Line created by Brian Yap Adobe Ink and Adobe Line Illustration - YouTube
You can create this kind of video using several of the available apps that let you display your iPad screen on your computer using Airple. Some examples are Reflector http://www.airsquirrels.com/reflector/ and AirServer http://www.airserver.com/

Adobe Functional Content and the Creative Cloud

Hello All
To any Adobe Employee who may read this, can you please get someone at Adobe to take control of this issue and see that the library, templates and all other functional content gets packaged correctly and enabled as a download and "sub-install" for the parent product inside the Adobe Application Manager.
I think as subscribing users we should get better service and direction from Adobe in regards to this functional content. As I type this I have more than 10 tabs open, each one leading to a thread that has something to do with how to install and fix a problem with the Functional Content for After Effects, Premiere Pro and Encore.
See if you can in less than 30 minutes figure out exactly what to do to activate this content by reading these threads:
http://forums.adobe.com/message/4447237#4447237
http://helpx.adobe.com/x-productkb/multi/library-functional-content-missing.html
http://forums.adobe.com/message/4418591#4418591
http://forums.adobe.com/message/4400620#4400620
http://forums.adobe.com/thread/1006810?start=0&tstart=0
http://forums.adobe.com/message/4511169#4511169
http://forums.adobe.com/thread/1028055?tstart=0
http://forums.adobe.com/message/4417092#4417092
http://forums.adobe.com/thread/1002454
http://forums.adobe.com/message/4417092#4417092
I have been very reluctant to do anything because I am reading a lot of conflicting and incomplete information. This link in particular, http://helpx.adobe.com/x-productkb/multi/library-functional-content-missing.html, is really unhelpful because there are 3 methods to do something but reading it I am not sure if each method does the same thing or if each does one part of the 3 sets of missing Functional Content. Additionally "solution" 3 presents a place to put the content but then leaves out the path we are to do it to.
Most disappointing is the fact that the first "solution" did not get me the menu buttons I am looking for in Encore and I don't know if I screwed up or if the install was incomplete for some reason.
Do I now need to install one of the other "solutions"? Those of you in the community that are about to hit reply, please don't. Do not answer that question.
Here is why...
Adobe is responsible for delivering us customers a product. It is Adobe's responsibility to fix the mess that a number of paying customers are having regarding this Functional Content.
TO ADOBE:
Here is what I and I think a lot of other subscribers want you to do:
You already have a Solution in place. One that doesn't require a lot of user intervention and doesn't require anyone to pick a "solution" and screw it up, search for more help and spend hours of their time fixing a mess.
Adobe Application Manager. Create the proper installation packages. Put them on the servers, tell the AAM how to clean up the mess any users who have tried these "solutions" have made. Then have it install the proper packages as a "Sub-Installation" for each of the parent software that it is for.
This solution will not only make things better for us end users, but you will also make the manageability of the Functional Content easier for your teams as well. And if your teams wanted to add additional Functional Content to any program that is part of the creative cloud or that the Adobe Application Manager manages, then it would be a simple matter of creating an installation package and adding it to the AAM's list of installable programs.
You just did this exact thing with Lightroom 4.1! Why can you not do this for the Functional Content?!?
Back to the Community Members that want to answer my post. Don't. Instead if you agree with me or even if you don't, sign off on this thread or indicate your virtual thumbs down. Either way I don't want an answer, I want an action from Adobe, the only ones who can fix the mess.
I really believe that the Application Manager is the most elegant solution. If any of you have ever used Steam, you know what a great feeling it is when you can download a game demo, try it, buy it and just have everything take care of itself. I don't even have to worry about updates; Steam takes care of my games. And the thing that makes it really valuable? I DON'T PAY $50 A MONTH TO USE STEAM AND HAVE IT JUST WORK, IT IS FREE!
All I want at this point is Functional Content that I don't have to read a 50+ page manual to install. I know that is an exaggeration, but honestly if it is 1 badly written set of instructions or 50 what does it matter? I don't pay Adobe so I can read up on how to install their software; I just want to use it.
I guess I should also point out that this is now the second large hold up to my project that I started subscribing for. The first was a problem that I again had to figure out the solution to by working around it, when again Adobe seems to be unable to correct the problem, here, here, here and here.
And now here I am again at a slight stand still because I can't use my DVD authoring software to create a button on a Wedding DVD menu.
Okay, you can go ahead and reply... but I would still prefer no answers, just /agree or /disagree.

Did you even read the post?
Jeff A Wright wrote:
For now though please reference Library, title templates, template projects missing: Premiere Pro, After Effects, Encore CS5 - CS6 - http://helpx.adobe.com/x-productkb/multi/library-functional-content-mi ssing.html for information on how to obtain the additional content.
Have you read the page in your link?
Can you correctly install from the instructions on that page?
And I quote:
Additional Solution: Install the Resource Central library content
Download the extra library content
Choose your language to begin the download:
English French German Japanese Italian Spanish Korean
Extract the Library content to the Library folder
Extract the zip file that you just downloaded. This will create a .7z file, eg. en-US.7z.
Extract the .7z file to any convenient location, eg. Desktop. This will create a folder based on the language you selected.
Copy the contents of the language folder (eg. en-US) to the following location:
Keywords: cpsid_85388
Where? Copy the contents to where? I don't see a path written there... is it a secret? Do I have to highlight the hidden text? Nooo... that didn't work...
Honestly I must appologize for my brashness and sarcastic attitude. I find it questionable to expect the paid subscribing creative but not technically inclined customers to do the work of fixing this problem when Adobe has the means and the tools to fix it for us.
Jeff Bellune wrote:
Not an employee, but I am a forum moderator. Please stop spamming the forum with links to this topic. They have all been deleted.
Jeff
Ok. Fair enough, I will admit that last night in my anger and frustration I was being a little childish.
But as a Community Professional don't you believe that you would be better served by Adobe if they were to make one easy simple Adobe Application Manager download for the content that should have been published right at the launch of the new version? Wouldn't your time be better spent actually working on your projects rather than fixing Adobe's mess and responding to people in 10 different forums trying to help them?
All of this also makes me wonder how Adobe prioitizes the "bugs" that people are dealing with. Wouldn't it be quick to put a someone or a couple of people on the problem of gathering the functional content and getting them to package it and ready it for publishing through the AAM? The process of adding it to the list of installs might be more complicated but a package that knows where to put the content? I would think that something like this could be give a get it done now priority as it would aleviate a lot of the forum posts and something like the missing export choices in Media Encoder or Premiere Multicamera Issues would take more time due to investigation and so you put them on a priority based on the number of users affected.
It just seems to me that a month after launching a new version is an awfull long time for the publishing of an update to add functional content that was in all the previous versions.
I guess I will stop "ranting" now. Thanks for responding Jeff AW, at least I have official word that there will be some sort of update on this issue.

I recently downloaded Adobe Bridge CC and Flash Professional CC on the Creative Cloud and I cannot find or access them on the computer - where did they go?

I have the creative cloud that I use for my schooling and I downloaded both Adobe Bridge CC and Flash Professional CC on the Creative Cloud and I cannot find or access them on the computer - where did they go?

Hello,
I only can answer what concerns WIN. By using a file manager I can see, that all my Adobe programs are stored there:
Program Files (x86)\Adobe\Adobe Bridge CC aso.
Hans-Günter

How do I access photoshop and illustrator from the creative cloud on my i mac?

how do I access photoshop and illustrator from the creative cloud on my i mac?

Log in to your Cloud account to be able to download and install
Some general information
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html

I have an educational license yet cant seem to access Market Assets on the Creative Cloud app?

I have an education license yet cant seem to access Market Assets on the Creative Cloud app, is this a feature I am denied with my current subscription or am I doing something wrong? Thank you!

You have Creative Cloud Student and Teacher Edition purchased as redemption code.
Regards
Rajshree

When I click on the Creative Cloud Icon on the desktop, it pops up and shows me "HOME" I cannot scroll down or access, the Apps, Assets, or Community.

Why can't I access Apps, Assets or Community. Everything is frozen.

Hi Pekeris,
Please quit creative cloud app.
Then perform below given steps:
Remove the OPM.db file and relogin into the Creative Cloud desktop application using the Adobe ID tied to your subscription.
Mac OS: You can locate the OPM.db file in the \User\<user name>\Library\Application Support\Adobe\OOBE folder. To access the hidden user Library folder, see Access hidden user library files | Mac OS 10.7 Lion.
Windows: You can locate the OPM.db file in the \Users\<user name>\AppData\Local\Adobe\OOBE folder. To view the hidden AppData folder, see Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7.
Please, let us know how it goes.
Thanks & Regards,
Sanjeeta

I purchased the Creative Cloud Photography Plan for 9.99 and I cannot gain access to Photoshop, just Lightroom. It worked for night I purchased it and now I cannot open up Photoshop.

I purchased the Creative Cloud Photography Plan for 9.99 and I can't open up Photoshop. I had access to it the night I bought it online and now I cannot use it. Will someone help figure this out. Perhaps I'm an idiot and just missing an obvious step so I apologize for that but, I still NEED HELP!!!

I have a laptop with a Windows operating system (not lucky enough to have a Mac) and as far the Adobe version, it's the plan for 9.99 that Adobe is offering. I was under the impression that the Creative Cloud Photography Plan included Photoshop and Lightroom, the latest versions of both, because that's what it said when I purchased it. I'm sorry my information is too limited or not detailed but, it's a pretty basic concern. I bought something, it's not working and I want to know why. Thank you and apologies for sounding rude. Thank you for responding as well.

Hi, I have subscribed to the Creative Cloud for photographers (Lightoroom and Photoshop cc) but when I try to access the mobile lightroom the following message appears: "Your trial period has expired." how can I fix it?

hi, I have subscribed to the Creative Cloud for photographers (Lightoroom and Photoshop cc) but when I try to access the mobile lightroom the following message appears: "Your trial period has expired." how can I fix it?

Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
OR
Asked to sign in after paying may help
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
or
http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html

Impossible to access to the Creative cloud content.

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