In my wife's window, the sound works, when I switch over to my window the sound doesn't work.  I noticed the problem when I went to a YouTube video.  How do I correct this?

In my wife's window, the sound works, when I switch over to my window the sound doesn't work.  I noticed the problem when I went to a YouTube video.  How do I correct this?

Hello Kiira Doon,
The troubleshooting steps detailed below may help get your iPhone's display to function.
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
Try turning iPhone off and then on again.
While connected to the iPhone charger, try to reset the iPhone.
If the low-battery screen appears, charge the iPhone.
My issue is still not resolved. What do I do next?Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen

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