In outlook 2013 emails,pdf attachments are not showing in pdf formats
Hi,
We are using outlook 2013 as pop account for our official email communication.One of the laptop is having windows 7 professional operating systems and the email we are using as outlook 2013 in that laptop.
The issue is that when we try to attach the pdf documents in outlook 2013,it is attaching but it is not showing in pdf format and it is showing as notepad or word file.
when we try to open the notepad ,word file,it is opening in pdf format and also the client is receiving in pdf format.
If we attach the pdf document in email,it should show in pdf format.
Some settings are changed and i need your support to fix the issue.
Regards
Pradeep
Hi,
Are the PDF files showing with the PDF icon or other icons in your local disk?
Please start Outlook in sate mode and test again. To do this, press Windows key + R to open the Run command, type
outlook /safe and press Enter.
In addition, you may also try to clean out the Temporary Outlook Files folder to check the result. See:
http://www.howto-outlook.com/faq/securetemp.htm
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
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