In outlook exchange - redirecting emails to subfolders.

In outlook exchange I have rules that automatically redirect emails to subfolders.  The problem I am having is that on my Ipad and my iphone new emails do not get shown unless I open each subfolder individually.  This cant be right.  Is there a fix for this?

Hi,
What type of email account are you using? If you are using an Exchange or IMAP account, we can login to the web-based interface of your email account to check if we can see the images.
If we move the email back to Inbox, will it show the images again?
In addition, we can also try using the Inbox Repair Tool to scan and repair your Outlook data file to see if this issue is due to data file corruption. See:
http://support.microsoft.com/en-us/kb/272227
If you are using an Exchange account, we can just rename the .ost file to .old and then restart Outlook to sync a new one. By default, we can find the OST file in:
C:\Users\%username%\AppData\Local\Microsoft\Outlook
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

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