Outlook exchange email response problem

I use Exchange for email at work which I sign onto through the internet.   When I reply to an email,  the cursor automatically goes to the bottom of the original email or somewhere in the body of the original email instead of at the top.  Many people are writing back saying "You didn't write anything!".  Any ideas what the problem is?  It doesn't happen when I access the website through my Windows PC.  Thanks in advance.

As Outlook is not an Apple product, you may get more responses by using Microsoft's community discussions here:
http://answers.microsoft.com/en-us/mac/forum/macoutlook
It's not uncommon for MS employees who are Mac users to jump in and help.

Similar Messages

  • Rebuild in Outlook exchange email on iMac

    I am getting the following pop up message in my Outlook on my iMac where I receive and send my work exchange emails:
    "There is a problem with the Office database. To use the database, you must rebuild it using the Database Utility.  The Office database stores
    your personal information, such as the Scrapbook and Outlook messages and contacts. To continue, click Rebuild. After the rebuilding process is complete, close the Database Utility. Then the database will be available for your Office applications."
    I have the choice of clicking "cancel" and then Outlook closes.  Or I can click "Rebuild" but I'm afraid I will loose my work emails and work contact list in Outlook.  Could this problem possibly be initiated by my company?

    Hi,
    Thanks for Diane's helpful suggestion, as usual :)
    If we need more assistance on this topic, since it's an Outlook for Mac issue, I suggest posting this question in Office for Mac forum:
    http://answers.microsoft.com/en-us/mac
    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
    Regards,
    Melon Chen
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • TS1347 My college cancelled my outlook/exchange email account because I graduated. Turns out all my contacts were saved to outlook and I didn't know, is there a way I can get them back without being able to restore the email account?

    Because I graduated, IT support at my college deactivated my email account with outlook/exchange. I wasn't aware, but all my contacts were saved to that account and now they are gone. I have tried to contact my college to see if they can restore it and they haven't responded so I am wondering if there is a way to get them back without having the exchange email account restored. I have looked on iCloud and there are nowhere near as many contacts as I should have saved there. Thanks in advance for your help!!!

    If you do not have the contacts accessible on a computer, iOS device or service like iCloud then they are gone unless you can get them from your school's IT department.

  • IOS6...exchange email account problems....iPad

    I just installed iOS6 on my iPhone 4 and "new iPad"....had a lot of issues with icloud but seemed to have resolved those issues. However, my exchange email and hotmail live account will not sync on my iPad. The iPhone appears to have adapted well, but the iPad will not sync email with either account. I actually went as far as deleting both accounts on the iPad and re-installing. Upon installation the iPad downloads all email, but still will not push and sync future messages. Any ideas?!?!
    DJ BITTY

    UPDATE!
    I think it has something to do with the iCloud. It appears that when I am able to view the storage data in the iCloud, the email push / sync works fine. However, for unknown reasons, sometimes the iPad looses availablilty to iCloud. At that point, the push / sync no longer works. I have to shut off and reboot the iPad in order for it to reconnect with iCloud.
    I'm not sure why the iCloud is affecting hotmail and microsoft exchange email accounts, but it appears that this is when the function no longer works.
    Is anyone else having this same issue?
    DJBITTY

  • Searching Outlook/Exchange emails

    I originally posted this in the Outlook portion of the answers.microsoft.com website and was told my issue might be resolved here.
    I have an exchange account and use Outlook 2013. When I search, I select the "Current Mailbox" option (note: the "All Outlook Items" has never seemed to work - doesn't stop searching). When I do the current mailbox search, results
    appear fine and I can even get more results when I click the "show more results" option. 
    My problem is getting information on where the emails are located. The search results only show the email, no folder location or anything. This is important to know because like a lot of people, I have many folders. So when I search for something,
    I would like to know if it's in the proper folder. But I'm not getting this information in the search. Is there a way to get this info? Does anyone have any thoughts/ideas?
    Thank you!
    Brian
    PS. This happens on both Win 7 and 8 machines, if that matters

    You can sort your results by folder to see the folder name the item is located in.
    Another trick is to open the item in its own window (double click) and then open the Advanced Find feature (CTRL+SHIFT+F). The "Look in" field will reveal the folder name to you and clicking on the Browse... button will show you where in that is exactly
    in your folder hierarchy.
    A variation of this trick is also described in
    Accidentally moved a folder and cannot find it and hold a screenshot of where to look exactly.
    Robert Sparnaaij
    [MVP-Outlook]
    Outlook guides and more: HowTo-Outlook.com
    Outlook Quick Tips: MSOutlook.info

  • Restrict to access Outlook Exchange Email Thru GPO time based

    Dear All,
    Need to restrict access to Emails (outlook) for certain users in the Group by time base.
    I hope this is not possible but its better idea MSFT consider using GPO time base
    Regards
    RASA
    RaSa

    Hello,
    I'd ask inone of the Microsoft Exchange forums.
    For versions prior to Exchange 2013, ask in one of these forums:
    http://social.technet.microsoft.com/Forums/exchange/en-US/home?category=exchangeserverlegacy&filter=alltypes&sort=lastpostdesc
    For Exchange 2013, pick a forum from here:
    http://social.technet.microsoft.com/Forums/exchange/en-US/home?category=exchangeserver&filter=alltypes&sort=lastpostdesc
    Karl
    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
    My Blog:http://unlockpowershell.wordpress.com
    My Book:Windows PowerShell 2.0 Bible
    My E-mail: -join ('6F6C646B61726C40686F746D61696C2E636F6D'-split'(?<=\G.{2})'|%{if($_){[char][int]"0x$_"}})

  • ICloud Outlook new email receiver problem

    Hello everbody,
    I am using my iPhone 4S with iCloud and MS Outlook 2010 synchronzing (contacts and calendar).
    The problem that I have is that when I write an email with my iPhone device to an new unknown contact that is not in my contact list on the phone after sending this mail my Outlook does not know the new mail adress.
    That is very silly, because when I would like to send an email to the same recevier from my outlook pc on the next day for example I must search for the email adress in my iPhone.
    Is there a possibilty to create automaticly new contacts entries in the contact list on the iphone if the receiver ist unknown ?
    Or is there an other trick or app for this problem.
    Thank you.
    Matthias Wille

    Hi,
    The issue doesn't exist with the Gmail account, I suspect it may be caused since the POP3 .pst file is corrupted.
    Please run Scanpst.exe to repair the data file to try again:
    http://support.microsoft.com/kb/272227/en-us
    Please also disable the firewall and the anti-virus program to test the result.
    Regards,
    Melon Chen
    TechNet Community Support

  • Outlook pop3 email receiving problem

    Dear Sir,
    I am using Office 365 Home Plus and my Outlook stopped receiving emails a week ago. Before that it was working fine.
    Safe mode does not help, new profile does not help. I can Access my pop3 email on webmail but when I try to receive emails through Outlook, it hangs. At the bottom I see a very very slow "emails receiving email 1 of 105" but nothing happens.
    I have also gmail working in Outlook and it Works fine. I have checked my email through service provider and there is nothing wrong there.
    I will appreciate it very much if you could please help.

    Hi,
    The issue doesn't exist with the Gmail account, I suspect it may be caused since the POP3 .pst file is corrupted.
    Please run Scanpst.exe to repair the data file to try again:
    http://support.microsoft.com/kb/272227/en-us
    Please also disable the firewall and the anti-virus program to test the result.
    Regards,
    Melon Chen
    TechNet Community Support

  • My Microsoft 2011 Office Outlook exchange email is not working?

    I am not sure how but I have been running Mircrosoft office for mac on my air and it stopped working and every time I click on the application is loads on the dock below then disappears.  I use that email for calendars and email from work.  It is an exchange.  My work help desk will not support apple stuff.  SMH.

    Hello,
    The servers are undergoing unscheduled updates at this time. The best thing to do is wait 1-2 hours at the least and 24 hours at the most, then try again. If this does not help, let me know and I will see what I can do.
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • Exchange email folder problem after wiping and restoring

    Recently I decided to test using Exchange Remote wipe to wipe my iPad. First I made sure I used iTunes to do a backup/sync. Then I used OWA for Exchange 2007 to remotely wipe my iPad which happened successfully. Then I plugged it into my computer and restored my iPad.
    Ever since then, the contents of my e-mail folders on the iPad don't match up with the folder names. They are shifted up by one. This only appears this way on the iPad, so I know the messages aren't just in the wrong folders on the Exchange server. Below is a representation of what's happening:
    Inbox (actually contains inbox messages)
    Sent (appears empty on the iPad)
    70FB9178-576E... (Contains messages from the All Folder on the iPad)
    All (Contains messages from the Backups Folder on the iPad)
    Backups (Contains messages from the Folder below it on the iPad)
    I'm guessing that removing exchange sync and re-adding it will correct it, but I'm wondering of anyone else has ever run into this issue.
    Thanks for any thoughts you have.
    -Alex

    Having the same issue. We tested the remote wipe on my iPad to ensure that we had it set up correctly, and now all my folders are shifted by one. Did you ever get an answer to this?
    -Gregory

  • Exchange email account disappears on treo pro

    activesync works great on my treo pro with my corporate outlook exchange email account. but over the past two weeks, the exchange account has simply disappeared three or four times from my phone. (it is the only active account i have. i also have a yahoo account on the phone but it is set to manual updates.) for some reason the exchange account name and details are simply no longer in my list of email accounts and also not available in activesync.
    this has happened most when i have not used the treo for a few hours. it is easy to reestablish the account by re-entering password etc and then re-sync everything. but it is also a troublesome pain. does anyone have an idea why this might be?
    Post relates to: Treo Pro T850U (Unlocked)

    I've never heard of the account simply disappearing. I would try a Hard Reset of the device and see what happens after that. If it continues to happen after a Hard Reset, you might want to talk to your Exchange Admin and see if they are kicking you off.
    Post relates to: Treo 800w (Sprint)

  • My iPad won't sync calendar with Outlook Exchange but my iPhone will

    This is not the Outlook Exchange calendar cancellation problem reported elsewhere on this forum. Our organization has had this problem, but what I describe seems to be different.
    I am running an iPhone 4S and an iPad 3, both on iOS 6.0.1. Our organization runs Outlook Exchange 2007.
    My iphone syncs perfectly with Outlook Exchange. However, my iPad does not sync properly. On the iPad, only a few appointments show up. If I try to refresh the sync, the few appointments on the iPad disappear while I am watching.
    Outlook Calendar on my office desktop on our network seems to work well.
    Any suggestions? I have tried rebooting but that hasn't helped.

    Have you tried deleting the Exchange account, and adding it again fresh?  I had similar problems and this fixed it for me.

  • How do I export Outlook exchange contacts to icloud?

    I have an outlook exchange email account with my company and it is going to be disabled because I am leaving in a few days and I want to export all my contacts to icloud. How do I do this?

    You can't (directly) so export them from Outlook to the desktop as a csv file. Then convert the csv to a vcf (vCard) file and import that to iCloud.

  • Email problem - Microsoft Outlook exchange

    Hi,
    I was trying to sync my email, which is provided by Microsoft Outlook Exchange on the website icex.ic.ac.uk with my BB. However, I was having issues. 
    Interestingly, when I first set up my BB this email worked, at that stage I entered my email details but I did not setup an account in email setup. Then when I chose to setup an account one day, and then within the account setup all my emails it stopped working! Now I cannot find a way of accessing my emails without having an account, so is there a way of going back to the old setup...?
    Thank you

    Hi and Welcome to the Forums!
    It sounds as if you created BIS account credentials -- your BIS account already existed (hosted and controlled by your carrier) and, when only accessing from the BB, credentials are not needed as authentication occurs via PIN. But, to access your BIS account from a PC/browser, credentials are needed as there's no other way to authenticate you to the account. Once you create those BIS credentials, you must use them both from a PC/browser as well as from the device -- but the device should have a tickbox to check that will let it remember your credentials.
    If you don't have it, to get to your BIS account via PC/Browser (using those credentials you created), look here:
    http://www.blackberryfaq.com/index.php/Where_can_I_log_into_my_BIS_account%3F
    Managing your BIS account from the PC/browser or from the BB is the same thing...it's just two interfaces to the same account. Once you create credentials, you must then forever use them. And credentials are required to access from a PC/browser. Personally, I hardly ever use the device interface to BIS...I much prefer the larger screen, keyboard, etc. of my PC to manage my BIS conduits.
    If you want to remove the credentials, you'll need to contact your carrier to completely reset your BIS account back to an initial state.
    Cheers!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • How to prevent exchange email account from sending emails in Outlook

    Hello,
    I'm using Outlook 2010 with two email accounts. First account is set up with pop/smtp (hosted email), Second account is set up with local exchange server 2003 (not full exchange, only used to store emails, calendars, public folders). For sending & receiving
    emails we use hosted email account pop/smtp, which is default account.
    The problem is when I receive meeting request.....if i hit Accept > Send the Response Now, for some reason it will try to send from the Exchange account (which is not set up for sending emails).
    The only workaround I know is to hit Accept > Edit the Response before Sending > change account from exchange to pop and send.
    Would you please help me if there is a fix or any way to disable exchange account from sending emails !!
    Thanks a lot !!!

    When the meeting is added to the exchange calendar, it wants to send the response. One way to solve it (and i think the easiest) is to configure the exchange account to send mail using a smart host. Configure your hosted email address as the default smtp
    address - the server will send any mail it receives and the address on it will be your correct internet address.
    Diane Poremsky [MVP - Outlook]
    Outlook & Exchange Solutions Center
    Outlook Tips
    Subscribe to Exchange Messaging Outlook weekly newsletter

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