In store pick-up info needed

What information do I need to claim the phone? I reserved it with my apple ID as I assume all have. I am not the account holder of the phone that is being upgraded but the account holder will be present when I go to claim the phone. Thanks

Well if you ordered online, you should get an e-mail that your iphone is ready to be picked up. I would print that e-mail out and take it to the store. Your e-mail should have a reservation number I believe.

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    Solved!
    Go to Solution.

    If the friend is listed under friends and family pickup they will not need the credit card but they will certainly still require an ID.
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    Using the e-mail you registered on the forum, I was able to locate your order, and was glad to see you were finally able to pick it up. I do appreciate you taking the time to visit the forum, and I assure you I will be documenting your comments for review. If there is anything else you need assistance with, please do not hesitate to let me know.
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  • Help with store pick up.

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