Inconsistency and problems printing with Crystal Viewer

I'm printing from the Crystal Viewer based on the Crystal Reports Runtime 11.5 (R2) distribution.   the viewer is being instantiated from a .NET web application.   the report has been developed in Visual Studio 2005.
when I print from my development computer (with VS designer plug-in) the output to the printer is as expected.   however, when printing from any of my production client machines (no designer installed) the output is offset and any text at the top of the report is cropped such that only the lower half of the text is printed.    in either case the output is rendered correctly in the viewer prior to sending it to the printer.
the printer is being served from a central network server, hence the driver is the same regardless of the client machine.   I'm thinking there must be a difference in the CR components in either environment.
note I've also tried printing a test using other applications and no problem exists, only when printing from the CR viewer.
any info would be much appreciated.
vaderr.

May be that the worker process is not seeing the printer driver the report wants to use, so another printer driver is substituted. One way to test this is to insert these lines of code;
Dim myPrinter As String
For Each myPrinter In System.Drawing.Printing.PrinterSettings.InstalledPrinters
Response.Write(myPrinter)
Response.Write("<BR>")
Next
Is the printer driver you are trying to use visible to the process?
Another thing to try is to set the option "No Printer" (File | Page Setup).
Ludek

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