Increase the amount of time a menu will stay open?

When clicking on a menu in AI CC (especially the Character pull down menu which allows you to select a font) the menu automatically closes after about 20 seconds, even if you are still actively scrolling. This is often not enough time when scrolling through a long list of fonts.
Can this default time be increased or the auto close feature turned off? And a related question, can you turn off Hover Scrolling?

Mylenium wrote:
Without proper system info nobody can say anything. This is not normal behavior and something is misconfigured.
Mylenium
There doesn't seem to be any commonality on the hardware side, it happens on all 30 computers CC is installed on, ranging from:
• Brand new MacPro v6.1, 64GB RAM, OS 10.9.2
• Older MacPro v5.1, 32GB RAM, OS 10.8.5
• MacBook Pro v11.3, 16GB RAM, OS 10.9.3
Some installs were individually downloaded via CC, some were rolled out using custom package installer. All Adobe updates have been installed.

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