InDesign Server CS6 (MacOS) - JavaScripting & Troubleshooting "Bus error" or "Segmentation fault"

I'm attempting to convert a workflow from InDesign CS5.5 Desktop with AppleScript to InDesign Server CS6 with JavaScript. It seems most of our templates work fine but every now and then I run into one that seems to work properly but right after we export to PDF and JPG which is the final step in the script I get either a Bus error or a Segmentation fault error. The files do export and the console sits idle for a few seconds then I get the crash. It doesn't seem to give me anything else and I can't find a crash dump or core file anywhere on disk to examine.
The exact same input files on InDesign CS5.5 Desktop completing a very similar automation task via AppleScript work without an issue or error. I'm not certain if it's a problem with the way the InDesign files were put together, a version problem between a CS5.5 file and CS6, or something that I'm doing wrong in the script.
Is there a way to get InDesign Server to go into debug or verbose mode so that it will show more than just two word errors on crash? I've read a few people talking here about the debug version but every path I've found to get access to the debug version runs into a roadblock with a bad link.
I would appreciate a point in the current right direction for how to debug these templates this script.

Re: verbose mode. These are not InDesign error messages. They are system errors, saying that an app (InDesign?) crashed, went away, hence could not issue any kind of message. Crash logs are the place to start. If they don't help, and the crash is outside your code, after that it's over to the maintainer (Adobe?)
Worth sharing a suitable crash log, as the list of routines active at the crash can narrow down issues.

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Comment activer la licence de démonstration sur InDesign Server CS6 ?

Bonjour,
Au démarrage d'InDesign Server CS6 sous MacOSX, j'obtiens l'erreur :
ERREUR [serveur] Adobe InDesign Server a détecté une anomalie de licence et va s'arrêter.
Après quelques recherches, j'ai créé un pack d'installation Trial avec Application Manager Entreprise.
Le problème reste le même avec cette installation.
Une solution à me proposer ?

Et oui c'est ce que j'ai fini par trouver
InDesign Server Trial not Licensing
Et évidemment, il faut remplacer Win par Mac sur un OS Mac
Merci de ton intérêt et de ta réponse

Indesign Server CS6 on OSX slowed down

I have CS6 installation on Mac Pro 4,1 quad core with 16GB of ram with OSX 10.9.
Only four instances are working now, and there are no other processes except one CS4 on this machine.
After few months server have problem with speed, sometimes server is working very slow. Changing content in one text frame, changing style takes more than one minute. Content is short, few characters and documents have less than 100 text frames.
This same operation normally takes few ms.
CS4 instance on this machine works fine.
Regards
Piotr

Try running the combo update.
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Frequent Indesign Crashing, CS6 and Now CC, any help for a fault finding novice?

Good afternoon,
I have been experiencing a lot of crashes, firstly with CS3 on my old system, then with CS6, then I upgraded to a new PC and still had CS6 crashes and now i have CC and still having similar issues.
My system is Windows 8 Pro 64 Bit, with 8GB Ram.
The crashing can happen upon Indesign boot, even with a simple 3Mb file opening and can also occur randomly mid work.
Here is my error report if it will help.
http://pastebin.com/diEQwr0F
I have looked through the forum but am not certain if other faults i have come across are related to mine or not so If anyone can advise the best course of action it would be much appreciated. I am not the most technically minded when it comes to the running of the pc so any help would be great.
Best regards
D

I hope you are running any of your InDesign versions at their most-recent patched version; not at their out-of-the-box versions. Click on Help > Update in InDesign in order to download and install the version patch.
Have you tried this? Opening the C:\Windows\Temp folder while no programs are running; selecting all the .tmp files and all the files beginning with a tilde (or really select all files and sub-folders within that folder) and delete them and then reboot your Windows machine and see if it feels better and runs InDesign more stably.
Another chicken-soup idea to investigate is to obtain a font utility software like FontDoctor. Run this investigative software on your installed fonts to see whether it finds a corrupt or partially corrupt font. Remove any such bad fonts. BTW, simply getting rid of old fonts is a good idea. Get rid of all your PostScript Type 1 fonts. Leave only OpenType fonts on your system.
Afterwards, maybe your system will crash less.

InDesign Server :line 13: 2753 Bus error "$installed_name" "$@"

[InDesign Server CS4, CS5, CS5.5    line 13: 2753 Bus error "$installed_name" "$@"]
We support a few clients on various version of InDesign Server and all have exactly the same issue upon having the application produce PDF files...   line 13: 2753 Bus error "$installed_name" "$@"   which causes InDesign Server to unexpectedly quit.
Searching these forums we have found CS3 instances of this error message pointing to fonts not loaded on the machine running InDesign Server, but no "this is what we did to fix it" solution has been found.
Our customers are running beefed up MacPros or Mac Minis with Mac OS 10.6 (non server) and OS 10.7 (server), 8GB - 16GB RAM, 1TB HD
For font management we have the following being utilized:
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- if no plugin exists for InD Server, not sure how much this app will help manage fonts
- Suitcase Server
- if no plugin exists for InD Server, not sure how much this app will help manage fonts
- Loading all fonts into:   /Users/*/Library/Fonts
- seems to be the best option for font management on a system running InDesign Server
Our company develops a plugin for InDesign Server and allows regular InDesign to produce the pdfs in a similar manner. Running our plugin under regular InDesign we DO NOT have these issues of BUS errors, yet as soon as any of our customers utilize InDesign Server, they all immediately see BUS errors.
We have written a shell script that quits (normally) indesign server, and relaunches it (if quit abnormally) so that we have some semblance of an "always on" InDesign Server application, but this is merely a band-aid fix for a bigger problem.
We are pointing the finger at Adobe InDesign Server being the problem here, yet our customers do not care where the blame is placed, we are seeing a solution for them in any fashion that presents a permanent solution.
Julio Vasquez
Product Specialist @ Comosoft, Inc.

Hi Julio,
I am having the same exact problem. We are evaluating the InDesign server and will consider buying it only if it performs reasonably stable. This "installed_name" "$@" is baffling us.
Team Adobe InDesign Server: Kindly address this concern soon!
Varun

InDesign Server 5.5 Missing Links

I'm getting missing link errors in the log when InDesign Server opens files. The missing links reported are for xml files and snippets. Opening the document and looking in the links pallette shows no missing links. I tried using AppleScript to see if I could access these links but they are not there. I can find the links if I open the document in a text editor so I know they are actually there but I cannot seem to find a way to get rid of them. Any suggestions would be great. Thanks.
Has any one else seen this problem?
Is there some way to "clean" the file? ( I already tried doing a save as on the files. )

I encounter the same problem with InDesign Server CS6: I get warning messages about missing snippets. This does not prevent to generate PDF's successfully (with madeToPrint server), but I would like to understand…
Any idea?

InDesign Server CC2014 Trial issue

Hi,
I cannot start our InDesign Server CC 2014 (Windows Server 2008). I have installed the software and was logged with our Adobe ID and installation was successful without any error message. The installation manual states that “InDesign CC Server needs to be activated before it can be used. If the computer is online, activation is done automatically when you install.” However, I got an error message when I tried to launch InDesign Server: “Adobe InDesign Server is not properly licensed and will now quit”.
Since I had previously installed InDesign Server CS6 on another machine, I tried to use the APTEE to start the trial. I used the CS6 one because I did not find any version for CC 2014, I finally got the message:
StartTrial Successful
Return Code = 0
but when I tried to launch again InDesign Server, I always get the Adobe InDesign Server is not properly licensed and will now quit message.
I also read this thread but did not find the solution Indesign Server CC Trial issues
Thanks for help!

We got the answer hereReturn code 6 when trying to activate trial of InDesignCC Server 2014

Perl client for InDesign Server

Please help to setup a perl client for InDesign server to run javascripts: Below is the code I tried to run "MakeDocument.jsx"
use SOAP::Lite;
use CGI::Carp qw(fatalsToBrowser);
my $soap = SOAP::Lite->new(proxy=>'http://172.16.32.43:18444/service?wsdl');
my %script_parameters = ( "scriptFile"=>"MakeDocument.jsx", "scriptLanguage"=>'javascript');
my $result = $soap->call('RunScript',%script_parameters)->result;
print $result;

What's the error you are getting? Where is the script placed?

Is it possible to leverage InDesign Server templates in a custom web app?

Hi there,
I am building a custom web app and was hoping to leverage our existing InDesign Server templates within our web app. What I would like to do, is based on user input, show my template with the user's input in the browser. I have looked through the API guides for InDesign Server CS6, but I haven't been able to conclusively find anything that will allow me to use the APIs to call the server, send the data points the template requires, and then get an image back from the server.
I believe this is possible, I am just not sure how to achieve it! Any ideas or articles that help push me in the right direction would be extremely helpful!
Thank you!
Marshall

Yes it's completely possible. There are two parts to making something like this work:
1. The scripts themselves. You can generally script InDesign Server and desktop InDesign exactly the way using ExtendScript. So that's the part of the process where your script receives variables and passes them into the template and replaces something you've identified as variable, whether text or an image or something else (perhaps a color theme, etc.). You should get your scripts running on desktop before playing around with server.
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http://www.adobe.com/devnet/indesign/sdk.html
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It really isn't that hard. I should warn you, though, that it is addictive and once you do your first one you will become all-powerful and want to do nothing else. :-)
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Max
http://blog.siliconpublishing.com

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We are evaluting InDesign Server CS6 on a Windows server environment. We have an idml file, sample xml file that is tagged to specific frames inside the idml file and a script file for execution on the server. This script opens the idml file using the app.open api, imports the xml file and export the ID file to a PDF. Because we have table content with variable row count, we are using the smart text reflow functionality. Setting the text preferences with smart text reflow appears to be working but we also want to delete the empty second page when the content is less than a page. So, we also tried using the deleteEmptyPages property document's textPreferences. When this is set to true and the script is executed on the ID server using the sampleclient, the server crashes with the following message. When I do the same thing in the InDesign UI using the preferences options, it works as expected.
The script looks like below - is this the right way to do it?
var myInddFile = app.scriptArgs.get("idfile"); //"X:/IDFiles/AutoFlow.indd";
var myXmlFile = app.scriptArgs.get("xmlfile"); //"X:/IDFiles/deleteme.xml";
var myOutputOptions = "[Smallest File Size]";
var myPDFPreset = app.pdfExportPresets.itemByName(myOutputOptions);
var myDoc = app.open (File(myInddFile), OpenOptions.OPEN_COPY);
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myDoc.textPreferences.smartTextReflow = true;
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//myDoc.textPreferences.limitToMasterTextFrames = true;
myDoc.importXML (File(myXmlFile));
//uncommenting this line causes the ID server to crash
//myDoc.textPreferences.deleteEmptyPages = true;
var myOutputFile = app.scriptArgs.get("outputfile");//File("X:/IDFiles/sampleX.pdf")
myDoc.exportFile (ExportFormat.PDF_TYPE,myOutputFile, myPDFPreset)

Thanks Harbs. We are looking at full automation and so removing the pages manually is not an option. But I did find a script at InTools http://in-tools.com/article/scripts-blog/script-of-the-day-jan-24-2010/ that helps with automating the removal of empty pages. This script appears to be a nice workaround for server side usage. I used it on my document with multiple column text frames and it is removing the empty page as expected. If there is a better way to do this, let me know. Thanks.

Indesign Server and the SDK

I wanted to know whether the SDK is a part of Indesign Server CS6 so as to use it in coldfusion? Or the SDK comes with additional cost?

You should ask this in the InDesign SDK forum:
InDesign SDK

In design server CS6 license

Hi we are looking at Indesign Server CS6 and the 2 license - Premium and limited - at http://www.adobe.com/mena_en/products/indesignserver/buying-guide.displayTab3.html
Question 1)
We have to make a interface for a real-estate agent who has to make some PDF´s for newsletters (web to print)
but can we use the limited license so that the real estate agent can use his browser to make web to print ?
- or is it only the premium license who in wich we can make a browser based interface ?
As i read it on the Adobe website its only the premium license who we can use to make a browser based interface
- the limited license is only fore a closed network - and therfore not fore an internet based interface?
Question 2)
Is ther any Adobe partner who you know of that has made a browser based interface fore a Real estate agent to make web to print whit a Indesign server ?

I can't help with licensing questions, but check out www.printui.com
they've basically done what you're asking for.
Ariel

InDesign Server CC

We are looking at developing a Windows Service application using the InDesign SDK. With the current version of InDesign CC, we cannot do this because the application must be running in UI mode after a user has logged into Windows. InDesign Server would meet our requirements (user does not need to log in to Windows to run the application), but it is only available in CS6. From what we understand, we cannot mix InDesign CC and InDesign Server CS6 as the INDD file saved with CC cannot be opened with CS6. Is there going to be a CC version of InDesign Server?
We will also be looking at creating another Windows Service application that interacts with PhotoShop. Do you know if PhotoShop has the same restrictions as InDesign in terms of needing to log on to Windows to use the application through the SDK?
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Jody

Thanks Norio. I found what I was looking for at: http://www.adobe.com/ca/products/indesignserver.html.
Jody

Configure Indesign server WS to run in SSL mode

How does one configure Indesign server (CS6) WS to run in SSL mode? If not in CS6, how about CC 2014?
thanks
Cris

1. Notification Mailer supports SSL Inbound and Outbound connection from ATG PF.H RUP 3 onwards only. Since you already see the SSL Enabled checkbox from Workflow Manager, I assume you are on ATF PF.H RUP 3 patchset. Confirm!!
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Vijay

Indesign Server Licensing

I am looking into purchasing a 3rd party product for doing dynamic date publishing using Indesign. The vendor is telling me in order to be complaint with Adobe I need to purchase an Indesign Server license even though the 3rd party application doesnt need it. It will basically sit on the shelf and collect dust. The vendor isnt even looking for us to purchase Indesign Server through, so its not like they are making any money.
Just doesnt make sense on why I would need to purchase it. I have tried calling Adobe sales reps numerous times and either no one knows the answer or I never get called back from the people who are supposed to know the answer.
I figured this was the best board to post this on, not sure if it would be better somewhere else.
Does anyone have any insight into this? Any response is greatly appreciated.
Thanks!

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Glenn

InDesign Server CS6 (MacOS) - JavaScripting & Troubleshooting "Bus error" or "Segmentation fault"

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