Infinity Speed Very Slow and BT Speed Checker Not ...

Hi, I’m new here and I’m hoping someone can help me or point me in the right direction with an infinity issue.
I’ve had BT infinity for almost 12 months and everything speed wise has been fine until the last month or so. My modem started to slowly die in January, but this has now been replaced by Kelly Services, the engineer who replaced the modem said the speed would now increase. It hasn’t and I’m stuck on about a 3mb download connection which is what I was getting previously with Talk Talk. I usually get a connection speed of between 20 – 30mb (currently advertised as up to 40mb). I’ve tried numerous times to run the BT speed test whilst wired to the home hub but it fails every time at 96% just saying test error.
I’m currently using the bbc iplayer speed checker to see what I’m running at and have tried this using a wireless and wired connection and there’s very little difference between the two.
I have a home hub 2 with firmware version 4.7.5.1.83.2.11.2.6 (Type B) Last updated 20/11/11
I’ve reset the home hub to factory settings since the modem was replaced and this did fix another issue I was having where I could not connect new devices to the home hub without having to manually enter all the network details, but no joy with the connection speed.
Does anyone know if there is an alternative speed check I can use to get all the necessary details that BT will want to see or will this be one for the mods to check?
Thanks

Hi and Welcome.
It is the BT Speedtest results ( http://www.speedtester.bt.com/ ) that BT need.
The IP settings you've been put on and the speeds your achieving are important parts of the FTTC Diagnostic test.
(Might be interesting to try the Beta up to 24Mbps if you still can't get the main one to run... although it will not have the full info).
So can only suggest you try turning off the Modem and Home Hub 2 for a minute or so, then when powered back up try and run the FTTC diagnostic part when WIRED.
(Might be worth trying a different ethernet port on the HH2).
And if you can another laptop to be really certain where the fault lies.
If the test fails again I would paste a copy of the failure in your thread as "AFTER REBOOT and ETHERNET PORT CHANGE" Test Results failure.
Then complete the BT Forum Mods contact form http://bt.custhelp.com/app/contact_email/c/4951
And add the URL of this form to the contact form, so BT can see the tests you've already tried and results.
They will contact you, it may take 72hrs or so due their workload.
Example of results the BT speedtest look like and improvement HERE.
Btw it's not recommended to turn the Modem off too often as that may trick the Exchange equipment (DLM) into thinking you have a line fault, and it could reduce the IP settings slowing down your broadband in an attempt to provide a reliable broadband.
An occasional turn off for testing or holidays will be ok though.
I've also had my modem replaced by Kelly, but still have it mounted vertically to make sure it's cooling vents work most efficiently. Make sure yours is still running cool.
My "New Style BT Speedtest results"
Please Click On any Text in Blue as that automatically links to information.
PC (NDEGR)

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?o|WARN' -k Message Ane 'SMC:' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|openld|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | egrep -v 'com\.apple\.(CSConfig|server)' | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; sys=`pkgutil --regexp --only-files --files com.apple.pkg.* | sort | uniq | sed 's:^:/:'`; b=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d' <<< "$sys"`; l=`egrep '^/usr/lib/.+dylib$' <<< "$sys"`; [[ "$b" && "$l" ]] && { o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | grep -Fv "$b" | while read d; do test -f "$d/Info.plist" || continue; ID=$($PB\ :CFBundleIdentifier "$_") || ID="No bundle ID"; printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find /usr/lib -type f -name *.dylib | grep -Fv "$l"`; Pm "Extrinsic shared libraries"; :; } || echo $'\nReceipts missing'; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Inserted dylibs"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; i=`route -n get default | awk '/e:/{print $2}'`; I=`$NS -listnetworkserviceorder | sed -En '/ '$i'\)$/{x;s/^$.+$ //p;q;};x'`; n=`$NS -getdnsservers "$I" | awk '!/^T/{printf "not "; exit}'`; Ps "DNS (${n}from DHCP)"; o=`$NS -getinfo "$I" | awk '/k:/{if ($3 !~ "(255\.){3}0") print $3}'`; Ps "Netmask"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; f=/etc/hosts; Pc "hosts" <(egrep -v "$H" $f ); AT $f; Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "Application check"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $ | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep 'id: N|te: Y' | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
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7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
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11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
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Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

GT70 internet very slow and sluggish when waking from sleep

My GT70 sometimes is very slow and sluggish to respond when it is awoken from sleep mode. Browsers become unresponsive (hyperlinks don't register as links and require multiple clicks to respond) and internet gets very slow. Speedtest.net reports .50-3mb/s when it is usually 24mb/s and above. The hdd also thrashes about and won't calm down for what seems like an eternity.
This only happens when opening the lid after the machine sits idle for several hours. This is fixed by restarting the machine.
Does anyone know why this laptop would be behaving like this? it is very frustrating and makes sleep mode pretty much useless.
cheers,
-deluxxe

Quote from: darkhawk on 22-November-13, 13:17:05
First thing I would do is get CPU-Z and open that after wake-up and seeing if the CPU is running at the speed expected, or if it's stuck at some lower speed.
thanks for the reply. will try that next time it happens.

Navigation very slow and not able to enter in memory a sequence issue

Hello,
we have a big problem with oracle forms performance since we deployed our
application to the web. all our customers are not confortable with this new
environment because the sytem are very slow and working it's very difficult.
our application is very slow in point of when the user use very quickly the key
functions it doens't work.
I explain :
for example, we have a button &Verifier (alt+v : acces key to this button) and
when clicking to button we have a dialox box that contains 2 buttons:
Oui(alt+O:access key) and Non(alt+N:access key) and if we click Oui(alt+O) it
popup as an information box and we must click Ok(alt+O: access key).
then if we click quickly alt+v after alt+o after alt+o it doens't work and it
wait to click againt alt+o.(like the system doesn't follow or has not yet enter all the sequence in the memory)
before in client/server it work's fine.
it's like our application in the web it's not able to entered in memory a
serial of access key.
please can you help me the problem is always occuring in the production
environment.
our environment:
- oracle jiniator :1.3.1.22
OAS 10G (9041)
DATABASE 9206
- the complete version of forms : 9.0.4.0.19
- we have 23 USERS.
any help are welcome, the problem are urgent.
thank you.

Hi
Lets analyse and hope to narrow down your issue
We have used the Pick and Pack Manager to release goods from Sales Order through to Invoice. The functionality offered is good,
> Slow performance could be triggered by multile issue , so lets wait
> Do you know PICKand PACK manager is only for status ,but it actually doesn't affect inventory level .
but in practise the system is so slow it is taking 2 to 3 times longer than copying to a Sales Invoice.
> You need to do delivery first and transfer the delivery into invoice .
Is there any way of cutting out part of the process to speed things up? What we really need is to be able to create an invoice(s) straight from the Pick and Pack manager.
>> It basically depends upon your business process . but by software , You can bypass Pick and PACK Manager process. You can transfer your sales order into A/R invoice and while posting A/R invoice , inventory will be reduced .
Hope this help to narrow down your issue
thank you
Bishal

Mountain lion download is very slow and in-between it hangs of and starts from beginning. Is there a solution i have already purchased it can i download a torrent and authorize it

Mountain lion download is very slow and in-between it hangs of and starts from beginning. Is there a solution I have already purchased it can I download a torrent and authorize it. Somebody pl. Help

Exactly. Some of us don't understand the situation in India. This is a country with sickest internet speeds. The internet segment is dominated by fraudulant companies. There is no consistency that is why most of the data transfer here is through Pen drives and torrent websites. We have never seen a good downlooad speed here. And on the top of inconsistency lies the Mac book Air without a built in RJ45 port.
If i have to do it in an internet cafe it will cost me more time and money than to purchase a Mac book air itself. Apple should start giving us software loaded flash drives at least at premium.

Firefox very slow and high cpu usage!! (all other browse slow too)

Sorry, I asked it in 'Newbie Corner' , but still no resolved. so I asked here.
Hi all,
when i open a website just as www.sohu.com, my firefox (3.0.3) hang on, then display the web page very slow , and slow scroll , firefox cpu usage nearly about 100.
I tried some sloution,like modify /etc/enviroment to set MOD_DISABLE_PANGO=1,
or disable 'tell me if a web site ...' in firefox security option.
but still slow.
some people says it's must because flash or some js.
but when i try it in windows or ubuntu, it very fast, not like in archlinux.
so i think some thing wrong in archlinux. I need your helps.
thank you.
p.s.
1. pacman is very fast (the speed of wget about 400k/s)
2. gnome web browser like firefox , slow and high cpu.
3. the list of output of 'locale' about 11 lines.
4. i have already set host name like wiki says.
5. the system is a new system

http://wiki.archlinux.org/index.php/For … Bumping.27 ??

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