Init-param tags and related settings?

Hello all,
I am completely new to all this and just recently started training for a product called ServiceCenter and was wondering how the servlet technology works in conjunction with the product.
There are servlet tags available in the web.xml for servlet names AttachmentDownload, FileDownload, FileUpload, ImageUpload, AttachmentUpload, UniqueUpload, Attachment, Image, Messages, HtmlViewer, SCLink, NavMenu, and ThemeServlet.
At this time I can find no documentation available for all the init-param tags and related settings along with explanations. If I can understand how this works, I'm sure I can get the appropriate info from the SC engineers.
And when I say I'm new to this, even that is an understatement but I look forward to a looong career and learning every bit of information passed my way.
Thanks,
Andrew

Sounds like 3rd party API.
First find out the package names for all of that stuff and then google on that to find the manfacturer's website.

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