Initial Order Synch

I just ran an initial synch and based on the synch log the order synch completed successfully, no errors were displayed but when the delivery documents were synching I received many errors indicating the order document was missing. The problem is that the WebOrderId is missing from these orders and it looks like it's because they are fairly old and cannot be updated. When I try to update manually I get a "Series period does not match current period" (or similar) error. Hopefully there's a setting in SBO that will let these orders be updated but other than that I have 2 questions:
1) Why weren't there error messages in the synch log for these errors? The order was created in Netpoint properly and the netpoint synchid matches the SBO doc num but it failed on the last step of updating SBO and it doesn't look like the error was caught.
2) If we don't care about synching the pre-existing orders and delivery docs to netpoint, can I just manually delete them from the transaction queue before running the initial synch after I queue all SBO records? If I do this are these any other dependant documents I should also remove? Alternatively, I guess I can I update the WebOrderId UDF directly from a sql script that queries the Netpoint ordermaster table .. even though that's against SAP best practices
Steve

Hi Steve,
I'm not sure why that's not showing in the error log.  I'll take a look at it.
As for point 2, Invoices and GL transactions, if you are synching them, should be removed.
Invoices (object_type 13) will likely have a similar problem trying to update the weborderid.
GL transactions (object_type 13, 14, 24) won't cause a problem, since they don't record a synchid nor do they have any foreign key references within netpoint, but should probably be cleaned up for the sake of tidiness.
Updating the UDF, while frightening, should also solve your problem--though you'd need to get the invoice as well.

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