Initial Setup Problem - Starting the SLD Registration process

Hi,
we are installing our PI development system. During initial configuration with "NWA --> Configuration Management --> Scenarios --> Configuration Wizard --> Netweaver initial setup" the wizard stands still at Step 68 (of 561) "Starting the SLD Registration process".
We have restarted the system but after starting again the wizard it stands still again.
Same problem on our PI quality assurance system.
PI 7.11 on Windows 2008 R2 with MSSQL 2008 R2.
Steps of installation:
1) Installation of PI 7.11
2) Postworks ABAP (License, TMS, Profiles, rz04, ...)
3) Kernelupdate to 106
4) Updates SPS7 ABAP
5) Updates SPS7 JAVA
6) Run NWA Initial Setup with J2EE_ADMIN
Could someone help?
Thanks
Regards
Thomas Mühl

Then possibly the password was set wrong somewhere (since the "-" character is not blocked). Its advisable to check all service users passwords, to prevent other issues like this one to occur. Please check the OSS note "999962 - PI 7.10: Change passwords of PI service users" for more information on this.

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I found this quote in some of the paperwork I have, "Your warranty is the same whether or not you register." (yeah the computer's old, the warranty doesn't apply.) So there must be a way to not register. Right?
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You could supply a generic user name and equally nothing address;
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visitors who may happen across the computer & cause mischief.
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First, this post is NOT about the pros/cons of the Playbook.
Second, it is NOT about the quality of support I received, which was very good.
It's about the Playbook registration and the need for support during or right after that initial registration, as I experienced yesterday. It's a it of a story, but necessary to understand what I went through.
I have a PB-32 I setup last December, and did not need help during the registration. That PB was to goto my wife as I also have an HP Touchpad. Then the 64gb PB went on sale and it was too good to pass up. The 64 was going to my wife and I would get the 32 after setup and transfer of her stuff, some of that process is the subject of other posts.
During the IPL of the 64 where it asked for Country, I ran into communications problems and RIM's page would not load. Others had the same problem, so I believe the site went down for a short while, as it came back an hour later. When that cleared, it asked for the usual info, specifically my Email address. So, since I wanted to put her 64 on her account, and later CHANGE the 32's email to mine, I re-registered her as a new account.
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Now she could help, but not!
News Flash. YOU CANNOT CHANGE YOUR INITIAL REGISTRATION INFORMATION. Anytime ever, for any reason.
The only way to re-register the PB is to first do a security wipe and start over. Yeah, right. The thing is, the old registration remains in the system, and will not allow you to register another PB as a new registration using the same Email account.
The second dumbest thing I ever heard. If you sell your PB after a wipe, you will not be able to register a new PB with your same email account. If you change ISP and get a new email account, you can't change your PB registration to it either. I ended up registering the 64 to me, and leaving the 32 registered to the wife, not quite right, but acceptable.
IPL of the 64 took over 2 hours!!!!
Next, the 64 kept dropping the WIFI every minute or so for 2 - 3 minutes. The 32 and Touchpad sitting beside it kept motoring on. The WIFI signal strength on the 64 was low, about -87 to -93db, the 32 was about 5 to 10db better, so maybe there's a hardware problem. So I called support again, but this time the 90 day support line. This time I had the 64's s/n so I entered it in prior to getting a human contact. First thing asked for.... the serial number. So why key it in in the first place? Then my name. OK, but he could not find my registration info.
Well maybe it takes over an hour for RIM to post the data, but no, the INITIAL REGISTRATION DOES NOT TRANSFER TO THE 90 DAY SUPPORT DATABASE. Ya gotta register for it separately. Third dumbest thing.
Sensing a bit of desperation in my voice, he offered to register me over the phone, otherwise I got to do it online.
So we continued... next question "What city do you live in?" Toronto, Ontario.
"What country is that in?" Keep in mind RIM is a Canadian company in Kitchener Ontario, about a 2 hour drive from Toronto. My question to him was "What country are you in?" The reply.... "Central America." Yes he had a bit of accent but that's not unusual in this country. You would think that part of the RIM support staff orientation training would include a bit of Canadian and world geography.
Finally the registration is done, but not quite. The system will send me a confirmation email, to which I need to respond before we can continue. Five minutes later, the email is there, and I respond. First thing the confirmation page asks for.... My email address. OK back to the support guy.
Can't find my registration. We waited about 10 minutes and finally, he asked, "what is the problem?" No, my reg did not come up on his screen. I explain the dropout problem, but at that time it was up and running. The fix was to delete all my WIFI profiles (just the 1 here) and reset the PB. Then connect and save the WIFI profile. That did seem to help, as the 64 stayed connected for over an hour before it dropped out for a minute. I'm going to get a new and better WIFI router. I was on the phone for an hour and 10 minutes this time, of which, only 15 minutes was problem definition and solution.
I'm not going to pontificate what RIM needs to do to, but it needs to do something about a user changing his registration data after the fact and needing only the initial registration data to qualify for the 90 days support. And it needs to transfer that registration to the support line real fast, as the IPL and immediate setup are potentially the most problematic.
Oh, and make the serial number large enough to be seen by a 67 yo with glasses.
Done
jgb

Agree it is a pain in the but I know that you can use the same bbid on 2 playbooks.
Be a Shepard and not an iSheep.

T500 Vista buying experience and initial setup problems

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I have used a Thinkpad T40 (1 GB, XP Pro) at work since 2003 and just love the rock-solid keyboard, screen, and hinges. The IT department has offered me the most recent Dell computer as an upgrade but I much prefer to keep my old reliable T40.
When my daughter needed a notebook for university in September, it was only natural to consider Lenovo, having heard about too many quality problems with other manufacturers. I wanted this notebook to last through the 4 years without any hardware problems.
I did a lot of research on the Web and read numerous Thinkpad forums. The information gathered was invaluable for deciding which configuration to buy. Note that I have never used VISTA before, nor have I ever opened a notebook to replace parts.
Buying experience:
- On my first contact with the Lenovo Sales desk in Canada, they mentioned there was a special 25% coupon sale, if my configuration was over $1500 (discounted price). These specials come back often, so it is best to check the Lenovo site. At the time, there was a free integrated camera, free upgrade to 250 MB HDD and free shipping. Since these promotions can be removed at any time, I decided to place an online order for a Thinkpad T500, before having completed all my research. It is easy to place an order online. You just have to remember that not all items contribute to making up the $1500, such as MS Office software.
- Lenovo Sales telephone support for answering any questions about online ordering was outstanding and very helpful.
- Note that if a particular online configuration is there one week, it might not be there the next week. It depends on parts availability at Lenovo.
- In order to get the 25% coupon discount, I had to add some items to my configuration to reach $1500, such as Bluetooth, Wifi 5100, which I did not really need, but the saving on the overall cost was worthwhile.
- I had ordered a WXGA (1280 x 800) High Brightness LED Backlit screen and 3 GB of RAM. After reading about the poor display quality of these screens, I was able to cancel my order by phone the next day (after making sure the same deal was still available), and place a new revised order for a WSXGA+ TFT (1680 x 1050) screen. Since the configuration price for an additional 2 GB RAM was $110 CDN, I decided to buy the extra 2 GB RAM (only $43 CDN) as an accessory, on the same order, separate from the T500 configuration. I could then install the RAM myself to save $67 ! Just make sure you pay the extra to get the base 2 GB RAM on one DIMM, since there are only 2 slots available. I know I will only be using 3.5 GB with my 32-bit Windows, but at least, if one of the DIMMs goes bad, I can still operate on 2 GB.
- as for choosing which CPU to buy, I chose in the middle range, starting with the first CPU having 3 MB L2 cache.
- I did not buy MS Office or McAfee Antivirus with the configuration. Since my daughter attends a post-secondary institution, she was able to order MS Office Ultimate 2007 for $64 CDN + $13 for the DVD. Microsoft has had this promotion on their site
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for a while, but it is not well known. You get 8 MS products for one low price and it is completely legal for numerous countries ! I downloaded the software since it took 5 weeks to get the DVD delivered ! At the end of 4 weeks, I contacted Microsoft to tell them I had still not received the DVD. So I received the first DVD and a few weeks later, I received a second copy. So much for quick shipping !
Initial impressions:
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-The stainless steel hinges are rock-solid. When trying to raise the lid in the first weeks, you have to hold down the keyboard. Not at all like the hinges I see on the Dell notebooks at work.
- The 3 USB port connections are very tight, which means they should last through repeated plugging and unplugging.
- The T500 is surprisingly quiet, more than my T40. You can hardly hear the fan.
- I am extremely satisfied with the screen resolution, colours, and quality.
- The only disappointment was the keyboard ! Typing on the left-hand side (Q,W keys) produced an annoying "clunk". This was the worst keyboard I had ever used, being accustomed to the legendary quality of my T40. Even my daughter complained about the keyboard. I had read on the forums about the "flex" in the keyboard. Before ordering, when I asked the Sales Rep if these known problems had been solved, I was told that yes, the keyboard flex was no longer an issue. Too bad this was not true !
Initial Setup:
- Setup was easy. Just follow the on-screen instructions.
- I was not very happy to see a trial version of MS-Office and McAfee Antivirus on my notebook. I had not ordered it on the online configuration and did not want it. I had read on the forums that other users had all sorts of problems trying to get their own version of MS Office working (activation keys not being recognized), when the pre-loaded software was still there. And I knew how difficult it could be to erase all traces of McAfee by myself.
Hardware problems:
- after I burned my very first DVD, I pressed the Eject button. To my surprise, there was a thin grey foam ring (about 3 cm diameter) sitting on top of my DVD media. I assumed that this came from the roof of the DVD drive and the manufacturing process had missed the glue to keep it there. I contacted Lenovo and they immediately sent out a replacement (received the next day), which was easy to install. I then returned the defective part to Lenovo. My only complaint is that this was a refurbished unit. I was expecting a new unit since the part was defective out of the box and not a few months later.
- for the defective keyboard, I contacted Lenovo and mentioned the numerous complaints on the forums, and they sent me a new keyboard (FRU 42T3938). Unlike the DVD drive, I did not have to send back the original keyboard. However, the replacement keyboard was exactly the same as the original, with a thin flexible backing full of holes. I contacted Lenovo again in the morning and the agent mentioned I should contact Sales, since there was nothing more he could do. That afternoon, the agent called me to say that after further research, he had found a replacement keyboard that would correct the flex. When I received the second replacement keyboard (FRU 42T3210), I knew it was the right one, since there were far less holes in the more solid backing plate. I followed the instructions for replacing the keyboard and added my additional 2 GB RAM at the same time, since it is in the same area, under the palm rest. Now the keyboard is almost like my solid T40, and I am no longer ashamed of the T500 keyboard. For those of you wondering what an ACNOR or CSA keyboard is, it is one where the 5 most common French accented characters (and not only the é) are used with one keystroke. I have been using such a keyboard disposition since 1994 and it is invaluable when typing in French.
For pictures comparing the defective and replacement keyboards, see
http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/T500-keyboard-replacement/m-p/158451#M15525
My immediate goals:
- out of the box, there are 3 partitions: partitions Q (10 GB) and S (1 GB) are Lenovo partitions to recover the operating system, C partition is a single partition over 200 GB on my 250 GB DD. I wanted to partition the C: drive in multiple partitions.
- I also wanted to eliminate MS Office and McAfee so I could install my own software (MS Office 2007 Ultimate and free Avast Antivirus). When I contacted Lenovo to ask how I could do this, they said I could use the recovery partition and "customize" it so that this software would not be installed. Turns out that this option was removed by Lenovo. I guess pressure from Microsoft and McAfee was too great ! The only other option was to use Add/Remove.
Partitioning problems.
- I ran Diskmgmt.msc (also available on XP) to see the layout of my HDD. Unfortunately, it did not seem to be powerful enough to partition like I wanted. But it is great to see the layout of the disk and do basic partitioning. (http://www.theeldergeek.com/hard_drives.htm)
- I installed the free EASUS Partition Manager (http://www.partition-tool.com/); the non-free Pro version works on 64-bit. I wanted to partition: C 35GB (Operating System and Office), D 20GB (other applications), E 25GB (Data), F 100GB (Music and Pictures). I also installed the free EASUS Todo Backup (http://www.todo-backup.com/) to do regular image backups as I was proceeding.
- while trying to partition the C drive, I must have made an error somewhere (I think I accidentally declared another partition as the active partition). Whenever I rebooted, I would get the message "Boot MGR is missing". I could not even use the recovery partition (Q and S) on the HDD. So my notebook was totally unusable. Fortunately, I had burned 4 Recovery DVD's, as soon as the OS was operational. The first recovery DVD booted OK. However, the system would not recognize any of the 3 other recovery DVD, displaying a message such as wrong disk inserted or something similar. Imagine if in a few months I had needed to use these recovery DVD that I had burned; they were completely useless and I would have nothing to recover with. Very scary !
- I explained the problem to Lenovo Support and they sent me within 3 days a set of 4 Rescue & Recovery DVD. By following the instructions, it took 2 hours to recover to a working system. The good: no Office or McAfee trial software came with this recovery. The bad: there was a 2 GB empty partition at the beginning of the HDD and 10 GB of unallocated space at the end of the disk. Why Lenovo would do this, I don't know; seems a bit sloppy to me. Also, I had to manually reconfigure everything, since there is no "just follow the instructions" as when configuring the "out-of-the-box" system. I had to install my own PDF viewer
(free open source PDF X-viewer http://www.docu-track.com/home/prod_user/PDF-XChange_Tools/pdfx_viewer), Adobe Flash, etc...
- the major problem in partitioning is the inability to shrink a partition (such as C) in order to free up space after to add extended partitions
(http://www.howtogeek.com/howto/windows-vista/working-around-windows-vistas-shrink-volume-inadequacy-...). There always seems to be VISTA unmovable files, MBR or something else. After reading numerous posts, I installed the trial version (30 days) of Raxco PerfectDisk Home edition in order to consolidate all the files to the front of the C: drive. A few iterations were required since the MBR seems to be placed in the middle of the partition. I was finally able to partition my HDD exactly as I wanted. I was so pleased with the efficiency and ease of use of PerfectDisk that I bought the Pro 10 version. Just wait for when the software is occasionally discounted. (http://www.perfectdisk.com/home)
VISTA User account setup:
I had created my E partition to store all user data of all accounts, since I would have multiple accounts on the computer. I also wanted to store all music and pictures in the Public folder on F partition. There are numerous methods described on the Internet, most of which seem too complicated. See http://joshmouch.wordpress.com/2007/04/07/change-user-profile-folder-location-in-vista/ and
http://www.vista4beginners.com/Move-user-files-folders-to-another-partition?page=1. I finally decided to do just 2 simple registry modifications described in the last post here
(http://superuser.com/questions/6391/moving-users-folder-on-windows-vista-seven-to-another-partition).
It worked for me but use at your own risk ! Just edit the 2 Registry keys and replace the C: drive by the one you need.
- I only had the Admin account created on the C: partition. Before creating any other user accounts, I modified the registry so that all new user accounts created would use my E partition.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList ProfilesDirectory = E:\Users
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HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList Public = F:\Public
Other notes of interest:
- I had been a long-time subscriber to the Fred Langa Langalist
(http://www.langa.com/backups/backups.htm). I now subscribe to the excellent Windows Secrets newsletter (http://www.windowssecrets.com/). The information provided is very useful.
- I had considered an inexpensive boot manager, partition manager and imaging software (BootIt Next Generation) highly recommended by Fred Langa
(http://www.terabyteunlimited.com/index.htm). But it seemed a bit like overkill for my needs. There is a fully-functioning trial version.
- I regularly consult a complete list of recommended free software on Gizmo's Freeware review (http://www.techsupportalert.com). One recommended free open source defragmenter which I did not use was MyDefrag (http://www.mydefrag.com/).
- download and install the latest version of the Lenovo System Tools (Toolbox). It is very easy to use and can troubleshoot all hardware problems. Search for MIGR-67520 on the Lenovo site.
- you can find Roxio DVD burning software on the Lenovo site (MIGR-72359 on the Lenovo site). I have not installed it yet.
- use the Lenovo System Update to keep your drivers up-to-date.
- for info on how to use switchable graphics, search on the Lenovo site for MIGR-70495.
- for tips on setting battery parameters, http://forum.notebookreview.com/showthread.php?t=320082
Recommendations to Lenovo:
- don't ship poor quality keyboards. You have too much to lose, for the small manufacturing savings.
- don't pre-install trial versions of Office or McAfee. This should be an option and not be forced onto buyers.
- at least ship the HDD with a 40 GB C primary partition and the rest as D: partition. This would make it easier for users who are not technical.
- if you are going to include an integrated camera, provide software to use it. Currently, I have no way of taking a picture or making a video without acquiring other software. The technique described here
(http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-67413) does not work !
- provide some software to reduce the speed of the DVD drive when watching movies. The noise at the default maximum speed is very annoying.
Thinkpad T500 | Model 2081-CTO | Intel Core 2 Duo P8700 (2.53GHz, 1066MHz 3MB L2 Cache) | 4 GB PC3-8500 DDR3 RAM | 15.4" WSXGA+ | ATI Mobility Radeon 3650 (256MB) | 250GB Hitachi HDD (5400rpm) | Bluetooth 2.1 | Integrated Camera | DVD Recordable UltraBay Slim | Intel Wifi Link 5100 | Sony 6-cell Li-Ion battery | Vista Home Premium 32-bit SP1

people complaining about problems installing an office over another office are (dare i say it) stupid. it makes absolutely no sense installing one over the trial version. just uninstall the trial and you'll be fine. every single time.
as for problem with uninstalling mcafee (or any other antivirus, for that matter, just download the uninstaller from the software company e.g. http://service.mcafee.com/FAQDocument.aspx?id=TS100507 for mcafee.
that said i believe you get to choose if you want mcafee and/or office when you go through the inital boot, the "on-screen instructions"
you can slow down the odd via power manager
and thanks for the tips on changing the reg to have the user profiles somewhere else!
T400s - 2815RW1 + Win7 Ultimate
Don't pm me for help! That's what the forum is for. Also, Google's nicer than me. Ask him.

Problem with Apple Care Registration Process

My MacBook warranty will expire pretty soon. So, I ordered my Apple Care Protection Plan from Apple online store in Thailand since September 9, 2009. It arrived this morning (September 15, 2009).
When I try to register Apple care for my machine, Problem was starting. I do following on screen process, put my Macbook Serial No. and Apple Care Protection Plan registration No from package. Screen Show "We're sorry, but this registration number is not valid. Please check your information and try again."
I tried to contact Apple Care representative in Thailand. He was kindly enough to ask Apple online Store about this. He came back with answer that there are some problems about Apple care registration and I have to wait for week for response!!
Why product from apple online have this kind of problem? And customer have to wait for one week without knowing anything!!

You should be fine. The good thing is 1) you bought it from Apple and 2) you have contacted them about it before your initial warranty expired. Just be sure to follow up with them. If you haven't done so... you may want to give them a call back just to get a case number so you can have something to reference in case they don't get the problem sorted out before you warranty expires.

Initial Setup Problem - Starting the SLD Registration process

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