"installation already running" error

i have just got a iphone, and to get it to wrk i have to upgrade my itunes/quicktime and safari to the latest versions. but when i click to update i get errors coming up saying its already running somewhere else and i have to close it down to continue with the current install but i can t see anywhere where this is running. on the itunes update screen i get a little red error icon nxt to each of the updates and at the end says i have to manually download it but again i get the same error message........ im tearing my hair out over this.it must be a simple fix that im not seeing as i can install other programs fine. please has anyone had this problem and found a solution?

Look in the event viewer - does it tell you what is trying to install?
You could also make sure the installer is set to manual, not automatic.
go to start > run
type in services.msc and hit enter
scroll down to Windows Installer Service
Right click on it and go to properties
Then set it to Manual
I'd tell you to download and run the microsoft uninstaller utility, but you'd just get the same error that another install is in progress ; (

Similar Messages

I deleted my foxfire profile contents and now get firefox is already running error. reinstall did not help

I deleted the contents of my profile. Now i get the firefox is already running error. i realize that i screwed up. i have restarted, uninstalled, reinstalled, but still firefox will not load.

You can get that error if Firefox can not find the profile folder. For details on what to check see http://kb.mozillazine.org/Profile_in_use

Activity log for bug 278860: confusing "profile in use"/"already running" error when profile is missing (not found) did anyone find a fix for this? Thanks, Edie

bug 278860: confusing "profile in use"/"already running" error when profile is missing (not found)
Apparently the profile .default is missing. Therefore the bug 278860 is activated and I can't start Firefox. Is there a solution?

I did some googling and found alot of topics from you on this issue, to me it simply seems like on of the connectors is broken or loose.

"Firefox is already running" error while opening a Firefox Document

I am a web developer, so I decided to have different versions of Firefox in order to test my web pages.
Thus I decided to install Firefox 3.6 in "C:\Archivos de programa\Mozilla Firefox\Firefox 3.6", Firefox 4 in "C:\Archivos de programa\Mozilla Firefox\Firefox 4" and Firefox 5 in "C:\Archivos de programa\Mozilla Firefox\Firefox 5".
Moreover, each version has its own profile. In 'profiles.ini' I moved the line 'Default=1' from 'default' profile to 'Firefox 5' profile.
Since then, if Firefox has started, when I try to open a Firefox Document (like .htm or .xml) from a folder, I get "Firefox is already running, but is not responding" error. But the fact is that Firefox is responding correctly. If I write the file's location in Firefox's location bar it works properly.
In the registry, the FirefoxHTML's open command is "C:\Archivos de programa\Mozilla Firefox\Firefox 5\firefox.exe" -requestPending -osint -url "%1". Is it rigth?

I don't have much difficulty with this problem. It's more of an annoyance.
A ''frequent'' annoyance.
What I'll do is log in to a page that requires a secure connection, and when I'm finished, to complete the security, I always close the browser. Then, of course, I start the browser up again.
The problem is, ''Firefox is still shutting down'', and issues this error. Most of the time, I can wait 10 seconds, then start up fine.
'''So my question is,''' why the heck can't the process that detects that Firefox is still running do the waiting for me? Instead of popping up a message, "Firefox is still running", pop up a message, ''"Firefox is cleaning up from the last shut-down, one moment please"'', then start up again.
I hate to mention it, but none of Firefox's competitors have any problem with starting up too soon after a shut-down.

How can I stop from getting the "Firefox is already running" error message when trying to open links and FF has already been opened through a symbolic link?

I use symbolic links and program shortcuts as a way to easily open different Firefox profiles ie. one for casual/personal use and another for work. This works well, but I get the "Firefox is already running, but is not responding" error message if I try to open external links with FF as my default browser. FF is actually open and running fine, but I guess it doesn't acknowledge this fact because of how I'm originally starting the process.
I wasn't able to add the symbolically linked executables to the default program pane. Is there a way to bypass this error or other way to fix this?
The solution to the question linked below is what I'm using to open the different FF profiles.
http://superuser.com/questions/255312/pin-same-app-multiple-times-in-windows-7

hello, this is probably happening when you run the default profile with the -no-remote switch.
http://kb.mozillazine.org/Profile_in_use

I tried a fresh install and get "Firefox is already running" error

Win XP SP3. Links in web pages opened in Firefox were not working. I tried reinstalling latest Firefox version over existing version. Didn't help. Uninstalled Firefox, reinstalled; didn't help. Did a total uninstall including manually removing all Firefox files and folders. Rebooted in-between. Now I keep getting the error message "Firefox is already running ..." Tried the steps in the article in your database but no longer have a profile. Bottom line: can no longer install a working version of Firefox.

You probably did delete the Firefox profile folder, but didn't remove the profiles.ini file, so Firefox isn't able to find the old profile and displays misleading and confusing error message.
* http://kb.mozillazine.org/profiles.ini_file
* https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding
You can delete profiles.ini to make Firefox create a new default profile or use the profile manager to create a new profile.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile

Another installer already running

When I originally downloaded PS Elements 13 and tried to run the installer, it would always crash - telling me that another installer was already running. I had to download the files manually. Now the software is trying to apply an update to version 13.1 and I am having the same problem - the installer tells me that another installer is already running.
I have rebooted my machine (running Windows 7 Enterprise SP1 x64) in case another process was hanging around from a previous software update but this makes no difference. Anyone got any suggestions?
Thanks!

check your running processes in task manager.

"Firefox is already running" error

I am running Windows 7 with 3 different user profiles, all of which run Firefox seamlessly, but one. I have tried the different options listed on the main forum for this; however, the issue persists. I have uninstalled and reinstalled the application, with no success. The only thing I did have problems understanding/completing was finding the profile for the one user>parent.lock file. I never found this file. I'm not sure, at this point, what else to do. I have run a virus scan and it's all good. Any suggestions? What am I missing here?

I don't have much difficulty with this problem. It's more of an annoyance.
A ''frequent'' annoyance.
What I'll do is log in to a page that requires a secure connection, and when I'm finished, to complete the security, I always close the browser. Then, of course, I start the browser up again.
The problem is, ''Firefox is still shutting down'', and issues this error. Most of the time, I can wait 10 seconds, then start up fine.
'''So my question is,''' why the heck can't the process that detects that Firefox is still running do the waiting for me? Instead of popping up a message, "Firefox is still running", pop up a message, ''"Firefox is cleaning up from the last shut-down, one moment please"'', then start up again.
I hate to mention it, but none of Firefox's competitors have any problem with starting up too soon after a shut-down.

Cannot open subscription version of captivate - adobe installer already running

Help anyone...i have tried everything...
disabling windows installer
manual installer
rebooting
Just cannot get the subscription "version" to open, I have the exe file on the desktop, it starts to work and install but just keep getting this error message

apology for the delay in response.You may also check for PDapp.exe process, and click End Process.
You have to Repeat for all additional instances of PDapp.exe processes.
Regards,
Rajeev.

VMware Fusion 4.0.1 - Installation/First Run Error

Since the VMware forums won't let me post for some reason, I thought I might post it here. Just installed VMware Fusion 4.0.1. On first run the application crashes right after requesting the sudo password:
Here's the VMware log:
2011-09-14T20:53:29.857-05:00| VMware Fusion| I120: Log for VMware Fusion pid=448 version=4.0.1 build=build-474597 option=Release
2011-09-14T20:53:29.857-05:00| VMware Fusion| I120: The process is 64-bit.
2011-09-14T20:53:29.857-05:00| VMware Fusion| I120: Host codepage=UTF-8 encoding=UTF-8
2011-09-14T20:53:29.857-05:00| VMware Fusion| I120: Host is Mac OS X 10.7.1 (11B26)
2011-09-14T20:53:28.677-05:00| VMware Fusion| I120: VTHREAD initialize main thread 3 "VMware Fusion" pid 448
2011-09-14T20:53:28.677-05:00| VMware Fusion| I120: UTIL: Change file descriptor limit from soft 256,hard 4294967295 to soft 8192,hard 4294967295.
2011-09-14T20:53:28.683-05:00| VMware Fusion| I120: Msg_Reset:
2011-09-14T20:53:28.683-05:00| VMware Fusion| I120: [msg.dictionary.load.openFailed] Cannot open file "/Library/Preferences/VMware Fusion/config": No such file or directory.
2011-09-14T20:53:28.683-05:00| VMware Fusion| I120: ----------------------------------------
2011-09-14T20:53:28.683-05:00| VMware Fusion| I120: PREF Optional preferences file not found at /Library/Preferences/VMware Fusion/config. Using default values.
2011-09-14T20:53:28.683-05:00| VMware Fusion| I120: Msg_Reset:
2011-09-14T20:53:28.683-05:00| VMware Fusion| I120: [msg.dictionary.load.openFailed] Cannot open file "/Applications/VMware Fusion.app/Contents/Library/settings": No such file or directory.
2011-09-14T20:53:28.683-05:00| VMware Fusion| I120: ----------------------------------------
2011-09-14T20:53:28.683-05:00| VMware Fusion| I120: PREF Optional preferences file not found at /Applications/VMware Fusion.app/Contents/Library/settings. Using default values.
2011-09-14T20:53:28.683-05:00| VMware Fusion| I120: Msg_Reset:
2011-09-14T20:53:28.683-05:00| VMware Fusion| I120: [msg.dictionary.load.openFailed] Cannot open file "/Applications/VMware Fusion.app/Contents/Library/config": No such file or directory.
2011-09-14T20:53:28.683-05:00| VMware Fusion| I120: ----------------------------------------
2011-09-14T20:53:28.683-05:00| VMware Fusion| I120: PREF Optional preferences file not found at /Applications/VMware Fusion.app/Contents/Library/config. Using default values.
2011-09-14T20:53:28.750-05:00| VMware Fusion| I120: Msg_Reset:
2011-09-14T20:53:28.750-05:00| VMware Fusion| I120: [msg.dictionary.load.openFailed] Cannot open file "/Users/franclop/Library/Preferences/VMware Fusion/config": No such file or directory.
2011-09-14T20:53:28.750-05:00| VMware Fusion| I120: ----------------------------------------
2011-09-14T20:53:28.750-05:00| VMware Fusion| I120: PREF Optional preferences file not found at /Users/franclop/Library/Preferences/VMware Fusion/config. Using default values.
2011-09-14T20:53:28.751-05:00| VMware Fusion| I120: Msg_Reset:
2011-09-14T20:53:28.751-05:00| VMware Fusion| I120: [msg.dictionary.load.openFailed] Cannot open file "/Users/franclop/Library/Preferences/VMware Fusion/preferences": No such file or directory.
2011-09-14T20:53:28.751-05:00| VMware Fusion| I120: ----------------------------------------
2011-09-14T20:53:28.751-05:00| VMware Fusion| I120: PREF Failed to load user preferences.
2011-09-14T20:53:29.761-05:00| machPoll| I120: VTHREAD start thread 4 "machPoll" pid 448
2011-09-14T20:53:29.771-05:00| VMware Fusion| I120: UUID: Unable to open /dev/mem: No such file or directory
2011-09-14T20:53:29.771-05:00| VMware Fusion| I120: REM-USB: Protocol version min:15 current:16. hostId:52 59 21 fa 5c 31 6f 77-fc 4b e9 88 45 4b 9c 70
2011-09-14T20:53:29.818-05:00| VMware Fusion| I120: REM-USB: Initializing 'Generic' backend
2011-09-14T20:53:30.787-05:00| VMware Fusion| W110: Using log file /Users/franclop/Library/Logs/VMware Fusion/vmware-vmfusion.log
2011-09-14T20:53:31.015-05:00| VMware Fusion| I120: Msg_SetLocaleEx: HostLocale=UTF-8 UserLocale=en
2011-09-14T20:53:31.015-05:00| VMware Fusion| I120: Msg_Reset:
2011-09-14T20:53:31.015-05:00| VMware Fusion| I120: [msg.dictionary.load.openFailed] Cannot open file "/Applications/VMware Fusion.app/Contents/Library/messages/en/vmware.vmsg": No such file or directory.
2011-09-14T20:53:31.015-05:00| VMware Fusion| I120: ----------------------------------------
2011-09-14T20:53:31.113-05:00| VMware Fusion| I120: UUID: Unable to open /dev/mem: No such file or directory
2011-09-14T20:53:31.169-05:00| VMware Fusion| I120: HOSTDEV-MAC: HostDeviceInfo_FindHostSoundDevices: Found default sound devices [AppleHDAEngineOutput:1B,0,1,2:0|AppleHDAEngineInput:1B,0,1,0:1].
2011-09-14T20:53:31.173-05:00| VMware Fusion| I120: Warning: Could not open /proc/net/dev
2011-09-14T20:53:31.173-05:00| VMware Fusion| I120: Warning: SGHostEnumerate not yet implemented
2011-09-14T20:53:31.173-05:00| VMware Fusion| I120: SMBIOS: can't open /dev/mem: Could not find the file
2011-09-14T20:53:31.173-05:00| VMware Fusion| I120: VmhsHostInfoPopulateSystem: Could not get information from smbios to populate VMDB.
2011-09-14T20:53:31.173-05:00| VMware Fusion| I120: UUID: Unable to open /dev/mem: No such file or directory
2011-09-14T20:53:31.265-05:00| VMware Fusion| I120: Foundry Init: setting up global state (1 poll threads, 0 worker threads).
2011-09-14T20:53:31.265-05:00| VMware Fusion| I120: Vix_InitializeGlobalState: vixLogLevel = 0
2011-09-14T20:53:31.265-05:00| VMware Fusion| I120: Vix_InitializeGlobalState: vixApiTraceLevel = 0
2011-09-14T20:53:31.265-05:00| VMware Fusion| I120: Vix_InitializeGlobalState: vixDebugPanicOnVixAssert = 0
2011-09-14T20:53:31.265-05:00| VMware Fusion| I120: Vix_InitializeGlobalState: vixLogRefcountOnFinalRelease = 0
2011-09-14T20:53:31.265-05:00| VMware Fusion| I120: Vix_InitializeGlobalState: asyncOpWarningThreshold = 1000000
2011-09-14T20:53:31.265-05:00| VMware Fusion| I120: Vix_InitializeGlobalState: enableSyncOpSelection = FALSE
2011-09-14T20:53:31.265-05:00| VMware Fusion| I120: Vix_InitializeGlobalState: enableExternalThreadInterface = TRUE
2011-09-14T20:53:31.266-05:00| VMware Fusion| I120: Vix_InitializeGlobalState: enableVigor = FALSE
2011-09-14T20:53:31.266-05:00| VMware Fusion| I120: Msg_SetLocaleEx: HostLocale=UTF-8 UserLocale=en
2011-09-14T20:53:31.266-05:00| VMware Fusion| I120: Msg_Reset:
2011-09-14T20:53:31.266-05:00| VMware Fusion| I120: [msg.dictionary.load.openFailed] Cannot open file "/Applications/VMware Fusion.app/Contents/Library/messages/en/vmware.vmsg": No such file or directory.
2011-09-14T20:53:31.266-05:00| VMware Fusion| I120: ----------------------------------------
2011-09-14T20:53:31.267-05:00| VMware Fusion| I120: VixHost_ConnectEx: version -1, hostType 3, hostName (null), hostPort 0, options 8707
2011-09-14T20:53:39.055-05:00| VMware Fusion| W110: Caught signal 11 -- pid 448
2011-09-14T20:53:39.055-05:00| VMware Fusion| I120: SIGNAL: eip 0x7fff8284be90 esp 0x7fff5fbff7c0 ebp 0x7fff5fbffc10
2011-09-14T20:53:39.055-05:00| VMware Fusion| I120: SIGNAL: eax 0x103842278 ebx 0x103842038 ecx 0x103842270 edx 0xa1a1a1a1 esi 0x7fff8798cd88 edi 0x103693970
2011-09-14T20:53:39.055-05:00| VMware Fusion| I120: SIGNAL: stack 7FFF5FBFF7C0 : 0x03842278 0x00000001 0x8285103c 0x00007fff
2011-09-14T20:53:39.055-05:00| VMware Fusion| I120: SIGNAL: stack 7FFF5FBFF7D0 : 0x5fbff8d0 0x00007fff 0x03842038 0x00000001
2011-09-14T20:53:39.055-05:00| VMware Fusion| I120: SIGNAL: stack 7FFF5FBFF7E0 : 0x03596660 0x00000001 0x00000004 0x00000000
2011-09-14T20:53:39.055-05:00| VMware Fusion| I120: SIGNAL: stack 7FFF5FBFF7F0 : 0x00001400 0x00000000 0x00000040 0x00000000
2011-09-14T20:53:39.055-05:00| VMware Fusion| I120: SIGNAL: stack 7FFF5FBFF800 : 0x03594a00 0x00000001 0x00000002 0x00000000
2011-09-14T20:53:39.055-05:00| VMware Fusion| I120: SIGNAL: stack 7FFF5FBFF810 : 0x03596668 0x00000001 0x03596650 0x00000001
2011-09-14T20:53:39.055-05:00| VMware Fusion| I120: SIGNAL: stack 7FFF5FBFF820 : 0x03596660 0x00000001 0x03596658 0x00000001
2011-09-14T20:53:39.055-05:00| VMware Fusion| I120: SIGNAL: stack 7FFF5FBFF830 : 0xfccf0004 0x0000001a 0x03595e04 0x00000001
2011-09-14T20:53:39.055-05:00| VMware Fusion| I120: Backtrace:
2011-09-14T20:53:39.074-05:00| VMware Fusion| I120: Backtrace[0] 00007fff5fbff1d0 rip=0000000101760b2d rbx=0000000000000000 rbp=00007fff5fbff1f0 r12=0000000101760900 r13=000000000000000b r14=000000000000000b r15=a3a3a3a3a3a3a300
2011-09-14T20:53:39.074-05:00| VMware Fusion| I120: Backtrace[1] 00007fff5fbff200 rip=0000000101843ec4 rbx=0000000000000080 rbp=00007fff5fbff260 r12=00007fff5fbff708 r13=000000000000000b r14=000000000000000b r15=a3a3a3a3a3a3a300
2011-09-14T20:53:39.074-05:00| VMware Fusion| I120: Backtrace[2] 00007fff5fbff270 rip=00007fff8871acfa rbx=00007fff5fbff708 rbp=00007fff5fbff270 r12=0000000103842000 r13=00007fff8284c04c r14=0000000103842000 r15=a3a3a3a3a3a3a3a3
2011-09-14T20:53:39.074-05:00| VMware Fusion| I120: Backtrace[3] 00007fff5fbff7c0 rip=00007fff8284be91 rbx=00000000a1a1a1a1 rbp=00007fff5fbffc10 r12=0000000103842000 r13=00007fff8284c04c r14=0000000103842000 r15=a3a3a3a3a3a3a3a3
2011-09-14T20:53:39.074-05:00| VMware Fusion| I120: Backtrace[4] 00007fff5fbffc20 rip=00007fff82b596a5 rbx=00000000a1a1a1a1 rbp=00007fff5fbffc30 r12=0000000103842000 r13=00007fff8284c04c r14=0000000103842000 r15=a3a3a3a3a3a3a3a3
2011-09-14T20:53:39.074-05:00| VMware Fusion| I120: Backtrace[5] 00007fff5fbffc40 rip=00007fff83ed2f01 rbx=00007fff8798cd88 rbp=00007fff5fbffc70 r12=0000000103842000 r13=00007fff8284c04c r14=0000000103842000 r15=a3a3a3a3a3a3a3a3
2011-09-14T20:53:39.074-05:00| VMware Fusion| I120: Backtrace[6] 00007fff5fbffc80 rip=0000000100004850 rbx=00000001036339f0 rbp=00007fff5fbffd00 r12=0000000103842000 r13=00007fff8284c04c r14=00007fff8284c04c r15=000000010430bd10
2011-09-14T20:53:39.092-05:00| VMware Fusion| I120: SymBacktrace[0] 00007fff5fbff1d0 rip=0000000101760b2d in function Util_BacktraceWithFunc in object /Applications/VMware Fusion.app/Contents/MacOS/../Frameworks/libvmwarebase.dylib loaded at 0000000101441000
2011-09-14T20:53:39.094-05:00| VMware Fusion| I120: SymBacktrace[1] 00007fff5fbff200 rip=0000000101843ec4 in function Sig_Callback in object /Applications/VMware Fusion.app/Contents/MacOS/../Frameworks/libvmwarebase.dylib loaded at 0000000101441000
2011-09-14T20:53:39.094-05:00| VMware Fusion| I120: SymBacktrace[2] 00007fff5fbff270 rip=00007fff8871acfa in function _sigtramp in object /usr/lib/system/libsystem_c.dylib loaded at 00007fff88678000
2011-09-14T20:53:39.094-05:00| VMware Fusion| I120: SymBacktrace[3] 00007fff5fbff7c0 rip=00007fff8284be91 in function objc_msgSend in object /usr/lib/libobjc.A.dylib loaded at 00007fff82842000
2011-09-14T20:53:39.094-05:00| VMware Fusion| I120: SymBacktrace[4] 00007fff5fbffc20 rip=00007fff82b596a5 in function _CFAutoreleasePoolPop in object /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation loaded at 00007fff82b28000
2011-09-14T20:53:39.095-05:00| VMware Fusion| I120: SymBacktrace[5] 00007fff5fbffc40 rip=00007fff83ed2f01 in function -[NSAutoreleasePool release] in object /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation loaded at 00007fff83eca000
2011-09-14T20:53:39.095-05:00| VMware Fusion| I120: SymBacktrace[6] 00007fff5fbffc80 rip=0000000100004850 in function (null) in object /Applications/VMware Fusion.app/Contents/MacOS/VMware Fusion loaded at 0000000100000000
2011-09-14T20:53:39.095-05:00| VMware Fusion| W110:
2011-09-14T20:53:39.095-05:00| VMware Fusion| W110+ The core dump limit is set to ZERO; no core dump should be expected
Since I was just evaluating the software I do not have a software agreement to open a ticket. Any ideas would be helpful....
Thanks,
TheAmdMAN

Yes, yes, all of the usual. I'm posting here so just in case someone knows what usually causes this:
Caught signal 11
If it's plist files that could cause it or running programs, etc. I'm not looking for any assistance with standard troubleshooting techniques but thanks for the thought.
Eventually I'll either purchase it (since it works on my iMac just fine) and open a case or give up and stay with 3.1.3 until a later version comes out.
Again thanks for the assistance.
UPDATE:
Finally got access to VMTN, posted this below:
http://communities.vmware.com/thread/328440
Thanks....

If Firefox is set as the default browser, and any application attempts to open a new window, this fails and I get the error "Firefox is already running..."

Here is what I am running:
Microsoft Windows 7, Service Pack 1, Fully updated to 4/10/2012
Fresh Install of Firefox 11. No add-ons enabled as a result of troubleshooting.
I am a user with administrator rights
UAS is disabled.
To begin, this has been going on Since Firefox 10 or so. A few months now.
I am able to open Firefox. My add-ons worked (ABP, Flashblock, ABP Element Hiding Helper, IETAB2, Downthemall, Greasemonkey, 4chan extension) had no problems. Firefox is set and has been set for the last two years as my default web browser.
However Since approximately Firefox 10 or so, maybe before that, If I have a Firefox session open, and any other application attempts to open a session in a new window, I get the Firefox is already running, but not responding error."
I attempted to follow troubleshooting advice already posted (look for parent.lock files left behind [none present], multiple sessionstore.js files [none present], create a new user profile, attempted to clear out the "read-only" permission in windows 7, however as soon as it is cleared, the read only permission returns.)
As a last resort, I deleted the Firefox folder, the %APPDATA%/Mozilla directory in its entirety, then utilized CCleaner to remove any and all references to Firefox in the windows registry, then did a full re-install, no extensions installed right now.
I checked preferences and have the option "open new windows in a new tab" checked off. The problem persists regardless if this option is checked on or off. This problem persists in or out of safe mode, even with the brand new install.
Test Cases:
All cases:
Firefox is selected as the default browser for windows 7
Case 1: Open a firefox session. Utilize any other program that attempts to open a link to their website in a new browser window or new browser session. Experience "Firefox is already running" error
Case 2: Open a firefox session. Right click on Firefox on the task bar. Select "open in new window". Experience "Firefox is already running" error
Case 3: Open a firefox session. Select the Firefox Menu > New tab > New Window. A new window will actually open.
This is the only method of opening a new window in the same browser session or profile that actually works on my system. Attempting to open a browser session from the task bar "open new window dialog" or opening a new window while a current window/session is running will not open firefox in a new window or a new tab in the current session. The "Firefox is already running, but is not responding" error will occur every time.

Cor-el's suggestion resolved my problem. Apparently the MOZ_NO_REMOTE variable was set to 1 on my system variables. I never made it, and really have no idea how it got there, but deleting this variable and restarting firefox has resolved the issue. Thanks Cor-el!
Marking case: Solved
Solution: Verify the MOZ_NO_REMOTE variable is NOT set to 1. This can be achieved by simply deleting this variable.

How to install InDesign CS6 from disk on a Windows 8.1 (64-bit) PC when installation fails after the first initialization of installation program, without error message?

I have a (legally purchased) disc with InDesign CS6 that I want to install on a PC with Windows 8.1 (64-bit). After I've double-clicked the Set-up.exe file on the disc, a box is displayed showing the progress of the initialization of the installation program. When the coloured bar in the box is full – indicating that this step is completed – the installation stops and nothing more happens. No error messages are displayed.
I can't find any useful instructions in the Adobe Help pages more than a note that there is support for also Windows 8.1 even though the system requirements printed on the disc box only lists Windows XP and Windows 7. I don't know how to make this work. Does anybody here have any suggestions? I'd be ever so grateful for any tips.

Thanks, Jeff! The file Adobe Setup Error.log contains the following information:
02/14/14 07:20:26:474 | [INFO] | | OOBE | DE | | | | 8860 | DEVersion: 5.0.0.0
02/14/14 07:20:26:475 | [INFO] | | OOBE | DE | | | | 8860 | Loading library from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE5\Setup.dll
[    8860] Fri Feb 14 07:20:26 2014 INFO
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
CHECK : Another Native OS installer already running
Create Required Folders
Assuming uninstall mode
Lookup for master payload
[    8860] Fri Feb 14 07:20:26 2014 ERROR
DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
[    8860] Fri Feb 14 07:20:26 2014 INFO
:: END TIMER :: [Total Timer] took 6.90443 milliseconds (0.00690443 seconds) DTR = 579.338 KBPS (0.56576 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
Exit Code: 33 - The product is not installed, cannot uninstall.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW040 ...

Installation failed. Error Code: U44M1P7

I am seeing an error code every time I attempt to upgrade Adobe CSXS Infrastructure 4: CSXS Infrastructure 4.0.2 update.
After reviewing the FAQ:
https://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
I uninstalled Photoshop CC and re-installed it, after doing so the installation started the patch but failed it..
I am including the Error Log it generated in hope that the Adobe Team will know the proper methods to resolve this problem.
Error Log:
02/20/14 00:00:41:271 | [INFO] | | OOBE | DE | | | | 6272 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/20/14 00:00:41:271 | [INFO] | | OOBE | DE | | | | 6272 | Visit http://www.adobe.com/go/loganalyzer/ for more information
02/20/14 00:00:41:271 | [INFO] | | OOBE | DE | | | | 6272 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/20/14 00:00:41:271 | [INFO] | | OOBE | DE | | | | 6272 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/20/14 00:00:41:272 | [INFO] | | OOBE | DE | | | | 6272 | START - Installer Session
02/20/14 00:00:41:272 | [INFO] | | OOBE | DE | | | | 6272 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/20/14 00:00:41:272 | [INFO] | | OOBE | DE | | | | 6272 | RIBS version: 7.0.0.108
02/20/14 00:00:41:272 | [INFO] | | OOBE | DE | | | | 6272 | Win OS version: 6.1.1.0 64 bit Type: 1
02/20/14 00:00:41:272 | [INFO] | | OOBE | DE | | | | 6272 | ::START TIMER:: [Total Timer]
02/20/14 00:00:41:272 | [INFO] | | OOBE | DE | | | | 6272 | CHECK: Single instance running
02/20/14 00:00:41:272 | [INFO] | | OOBE | DE | | | | 6272 | CHECK : Credentials
02/20/14 00:00:41:272 | [INFO] | | OOBE | DE | | | | 6272 | Load Deployment File
02/20/14 00:00:41:272 | [INFO] | | OOBE | DE | | | | 6272 | deploymentFile option not given
02/20/14 00:00:41:272 | [INFO] | | OOBE | DE | | | | 6272 | CHECK : Another Native OS installer already running
02/20/14 00:00:41:272 | [INFO] | | OOBE | DE | | | | 6272 | Create Required Folders
02/20/14 00:00:41:272 | [INFO] | | OOBE | DE | | | | 6272 | Assuming install mode
02/20/14 00:00:41:272 | [INFO] | | OOBE | DE | | | | 6272 | Looking up install source path
02/20/14 00:00:41:272 | [INFO] | | OOBE | DE | | | | 6272 | Sync Media DB ...
02/20/14 00:00:41:272 | [INFO] | | OOBE | DE | | | | 6272 | ::START TIMER:: [Sync Media DB]
02/20/14 00:00:41:272 | [INFO] | | OOBE | DE | | | | 6272 | Pre check media db sync
02/20/14 00:00:41:272 | [INFO] | | OOBE | DE | | | | 6272 | End of Pre check media db sync. Exit code: 0
02/20/14 00:00:41:272 | [INFO] | | OOBE | DE | | | | 6272 | :: END TIMER :: [Sync Media DB] took 695.436 milliseconds (0.695436 seconds)
02/20/14 00:00:41:272 | [INFO] | | OOBE | DE | | | | 6272 | Ready to initialize session to start with ...
02/20/14 00:00:41:272 | [INFO] | | OOBE | DE | | | | 6272 | ::START TIMER:: [CreatePayloadSession]
02/20/14 00:00:41:273 | [INFO] | | OOBE | DE | | | | 6272 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
02/20/14 00:00:41:273 | [INFO] | | OOBE | DE | | | | 6272 | Updated source path: C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup
02/20/14 00:00:41:273 | [INFO] | | OOBE | DE | | | | 6272 | Updating media info for: {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}
02/20/14 00:00:41:273 | [INFO] | | OOBE | DE | | | | 6272 | Ignoring original data since install source is local
02/20/14 00:00:41:273 | [INFO] | | OOBE | DE | | | | 6272 |   Type: 0, Volume Order: 1, Media Name: AdobeCSXSInfrastructure4-mul
Path: C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup \payloads\AdobeCSXSInfrastructure4-mul-261213100542\Install.db
02/20/14 00:00:41:273 | [INFO] | | OOBE | DE | | | | 6272 | -------------------- END - Updating Media Sources - END --------------------
02/20/14 00:00:41:280 | [INFO] | | OOBE | DE | | | | 6272 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
02/20/14 00:00:41:280 | [INFO] | | OOBE | DE | | | | 6272 | ----------------- CreatePayloadSession: machine is x64 ---------------
02/20/14 00:00:41:803 | [INFO] | | OOBE | DE | | | | 6272 | ______ Verify Dependency Subscribers ______
02/20/14 00:00:41:803 | [INFO] | | OOBE | DE | | | | 6272 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
02/20/14 00:00:41:803 | [INFO] | | OOBE | DE | | | | 6272 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: 0 (0,0)
02/20/14 00:00:41:803 | [INFO] | | OOBE | DE | | | | 6272 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
02/20/14 00:00:41:805 | [INFO] | | OOBE | DE | | | | 6272 | Patch Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE} can be applied to product Adobe CSXS Infrastructure 4 4.0.0.0 {5F816B76-62F3-41C9-B651-27F49F25F50B}
02/20/14 00:00:41:817 | [INFO] | | OOBE | DE | | | | 6272 | Ignoring deployment input for the INSTALLDIR: marked as fixed
02/20/14 00:00:41:817 | [INFO] | | OOBE | DE | | | | 6272 | Setting property "installSourcePath" to: C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup
02/20/14 00:00:41:818 | [INFO] | | OOBE | DE | | | | 6272 | Setting property "mode" to: silent
02/20/14 00:00:41:818 | [INFO] | | OOBE | DE | | | | 6272 | Setting property "updateManifestPath" to: C:\Users\Owner\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSInfrastructure4-4\4.0.2\4 .0.2.xml
02/20/14 00:00:41:818 | [INFO] | | OOBE | DE | | | | 6272 | Setting property "workflow" to: updater
02/20/14 00:00:41:818 | [INFO] | | OOBE | DE | | | | 6272 | Overwrite property "extensionsOnly" to: 1
02/20/14 00:00:41:818 | [INFO] | | OOBE | DE | | | | 6272 | Overwrite property "mode" to: silent
02/20/14 00:00:41:818 | [INFO] | | OOBE | DE | | | | 6272 | Overwrite property "patchesOnly" to: 1
02/20/14 00:00:41:818 | [INFO] | | OOBE | DE | | | | 6272 | Overwrite property "updateManifestPath" to: C:\Users\Owner\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSInfrastructure4-4\4.0.2\4 .0.2.xml
02/20/14 00:00:41:818 | [INFO] | | OOBE | DE | | | | 6272 | Overwrite property "workflow" to: updater
02/20/14 00:00:41:818 | [INFO] | | OOBE | DE | | | | 6272 | Found payload actions:
02/20/14 00:00:41:818 | [INFO] | | OOBE | DE | | | | 6272 | Deciding what installer mode to use...
02/20/14 00:00:41:841 | [INFO] | | OOBE | DE | | | | 6272 | BEGIN Setting requested payload actions
02/20/14 00:00:41:842 | [INFO] | | OOBE | DE | | | | 6272 | Value returned on lookup of payload: Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE} is: false
02/20/14 00:00:41:842 | [INFO] | | OOBE | DE | | | | 6272 | Action string for Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE} is install
02/20/14 00:00:41:843 | [INFO] | | OOBE | DE | | | | 6272 | END Setting requested payload actions
02/20/14 00:00:41:861 | [INFO] | | OOBE | DE | | | | 6272 | Collected advanced path check information for INSTALLDIR
02/20/14 00:00:41:861 | [INFO] | | OOBE | DE | | | | 6272 | INSTALLDIR is a well-formed path
02/20/14 00:00:41:861 | [INFO] | | OOBE | DE | | | | 6272 | INSTALLDIR is not the root path
02/20/14 00:00:41:861 | [INFO] | | OOBE | DE | | | | 6272 | INSTALLDIR is on a local volume
02/20/14 00:00:41:861 | [INFO] | | OOBE | DE | | | | 6272 | INSTALLDIR is on a writable volume
02/20/14 00:00:41:861 | [INFO] | | OOBE | DE | | | | 6272 | INSTALLDIR is not on a case sensitive volume
02/20/14 00:00:41:861 | [INFO] | | OOBE | DE | | | | 6272 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4
02/20/14 00:00:42:827 | [INFO] | | OOBE | DE | | | | 6272 | ::START TIMER:: [System check :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
02/20/14 00:00:42:830 | [INFO] | | OOBE | DE | | | | 6272 | In InstallPreSystemCheckProc
02/20/14 00:00:42:830 | [INFO] | | OOBE | DE | | | | 6272 | Custom action return code: 0
02/20/14 00:00:42:830 | [INFO] | | OOBE | DE | | | | 6272 | :: END TIMER :: [System check :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 3.39788 milliseconds (0.00339788 seconds)
02/20/14 00:00:42:830 | [INFO] | | OOBE | DE | | | | 6272 | BEGIN InstallOperationsQueue Unordered operations
02/20/14 00:00:42:830 | [INFO] | | OOBE | DE | | | | 6272 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: with operation install
02/20/14 00:00:42:830 | [INFO] | | OOBE | DE | | | | 6272 | END InstallOperationsQueue Unordered operations
02/20/14 00:00:42:830 | [INFO] | | OOBE | DE | | | | 6272 | BEGIN InstallOperationsQueue Ordered operations
02/20/14 00:00:42:830 | [INFO] | | OOBE | DE | | | | 6272 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: with operation install
02/20/14 00:00:42:830 | [INFO] | | OOBE | DE | | | | 6272 | END InstallOperationsQueue Ordered operations
02/20/14 00:00:42:957 | [INFO] | | OOBE | DE | | | | 6272 | Payloads passed preflight validation.
02/20/14 00:00:42:957 | [INFO] | | OOBE | DE | | | | 6272 | Call PreSession Custom Hook
02/20/14 00:00:42:958 | [INFO] | | OOBE | DE | | | | 6272 | ::START TIMER:: [Pre session :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
02/20/14 00:00:42:959 | [INFO] | | OOBE | DE | | | | 6272 | In InstallSessionOpenProc
02/20/14 00:00:42:959 | [INFO] | | OOBE | DE | | | | 6272 | Custom action return code: 0
02/20/14 00:00:42:959 | [INFO] | | OOBE | DE | | | | 6272 | :: END TIMER :: [Pre session :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 1.73572 milliseconds (0.00173572 seconds)
02/20/14 00:00:42:959 | [INFO] | | OOBE | DE | | | | 6272 | BEGIN InstallOperationsQueue Unordered operations
02/20/14 00:00:42:959 | [INFO] | | OOBE | DE | | | | 6272 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: with operation install
02/20/14 00:00:42:959 | [INFO] | | OOBE | DE | | | | 6272 | END InstallOperationsQueue Unordered operations
02/20/14 00:00:42:960 | [INFO] | | OOBE | DE | | | | 6272 | BEGIN InstallOperationsQueue Ordered operations
02/20/14 00:00:42:960 | [INFO] | | OOBE | DE | | | | 6272 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: with operation install
02/20/14 00:00:42:960 | [INFO] | | OOBE | DE | | | | 6272 | END InstallOperationsQueue Ordered operations
02/20/14 00:00:42:972 | [INFO] | | OOBE | DE | | | | 6272 | Calling the custom action code for pre-install for payload Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}
02/20/14 00:00:42:972 | [INFO] | | OOBE | DE | | | | 6272 | ::START TIMER:: [Pre payload :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
02/20/14 00:00:42:973 | [INFO] | | OOBE | DE | | | | 6272 | In PrePayloadInstallProc
02/20/14 00:00:47:977 | [INFO] | | OOBE | DE | | | | 6272 | Custom action return code: 0
02/20/14 00:00:47:977 | [INFO] | | OOBE | DE | | | | 6272 | :: END TIMER :: [Pre payload :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 5005.22 milliseconds (5.00522 seconds)
02/20/14 00:00:47:977 | [INFO] | | OOBE | DE | | | | 6272 | ::START TIMER:: [Payload Operation :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
02/20/14 00:00:47:986 | [INFO] | | OOBE | DE | | | | 6012 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/20/14 00:00:47:986 | [INFO] | | OOBE | DE | | | | 6012 | Installer Operation: PayloadInstaller
02/20/14 00:00:47:986 | [INFO] | | OOBE | DE | | | | 6012 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/20/14 00:00:47:986 | [INFO] | | OOBE | DE | | | | 6012 | Request to install payload
02/20/14 00:00:48:009 | [INFO] | | OOBE | DE | | | | 6012 | Payload Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/20/14 00:00:48:050 | [INFO] | | OOBE | DE | | | | 6012 | Extracting assets complete. Number assets: 2
02/20/14 00:00:48:050 | [INFO] | | OOBE | DE | | | | 6012 | CustomizedPatch property not found in database
02/20/14 00:00:48:050 | [INFO] | | OOBE | DE | | | | 6012 | Beginning installation for payload at C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup \payloads\AdobeCSXSInfrastructure4-mul-261213100542\Install.db
02/20/14 00:00:48:061 | [ERROR] | | OOBE | DE | | | | 6012 | DF045: File corruption detected. Re-install the product & then apply the patch again. (Can not repair file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\lib\ServiceManager-Launcher.dll")(Seq 6)
02/20/14 00:00:48:061 | [WARN] | | OOBE | DE | | | | 6012 | DW063: Command ARKPatchCommand failed.(Seq 6)
02/20/14 00:00:48:061 | [INFO] | | OOBE | DE | | | | 6012 | Completing installation for payload at C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup \payloads\AdobeCSXSInfrastructure4-mul-261213100542\Install.db
02/20/14 00:00:48:066 | [ERROR] | | OOBE | DE | | | | 6012 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\zlib1.dll", Patcher tool returned error: 32769(Seq 4)
02/20/14 00:00:48:067 | [ERROR] | | OOBE | DE | | | | 6012 | DW063: Error rolling back command ARKPatchCommand(Seq 4)
02/20/14 00:00:48:086 | [INFO] | | OOBE | DE | | | | 6272 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/20/14 00:00:48:086 | [INFO] | | OOBE | DE | | | | 6272 | :: END TIMER :: [Payload Operation :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 108.391 milliseconds (0.108391 seconds)
02/20/14 00:00:48:089 | [INFO] | | OOBE | DE | | | | 6272 | User specified overrideFile:
02/20/14 00:00:48:093 | [INFO] | | OOBE | DE | | | | 6272 | The csu inventory was not updated for payload Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}, value of local var is -1
02/20/14 00:00:48:094 | [INFO] | | OOBE | DE | | | | 6272 | Calling the ROLLBACK custom action code for pre-install for payload Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}
02/20/14 00:00:48:094 | [INFO] | | OOBE | DE | | | | 6272 | ::START TIMER:: [Pre payload :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
02/20/14 00:00:48:095 | [INFO] | | OOBE | DE | | | | 6272 | In PrePayloadInstallProc
02/20/14 00:00:53:099 | [INFO] | | OOBE | DE | | | | 6272 | Custom action return code: 0
02/20/14 00:00:53:099 | [INFO] | | OOBE | DE | | | | 6272 | :: END TIMER :: [Pre payload :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 5004.26 milliseconds (5.00426 seconds)
02/20/14 00:00:53:103 | [INFO] | | OOBE | DE | | | | 6272 | No operation. We're done:
02/20/14 00:00:55:108 | [INFO] | | OOBE | DE | | | | 6272 | Total components installed: 0
02/20/14 00:00:55:108 | [INFO] | | OOBE | DE | | | | 6272 | Total components repaired: 0
02/20/14 00:00:55:108 | [INFO] | | OOBE | DE | | | | 6272 | Total components removed: 0
02/20/14 00:00:55:108 | [WARN] | | OOBE | DE | | | | 6272 | DW050: The following payload errors were found during install:
02/20/14 00:00:55:108 | [WARN] | | OOBE | DE | | | | 6272 | DW050: - Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul: Install failed
02/20/14 00:00:55:108 | [INFO] | | OOBE | DE | | | | 6272 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
02/20/14 00:00:55:108 | [INFO] | | OOBE | DE | | | | 6272 | Restarting your computer is recommended:
02/20/14 00:00:55:108 | [INFO] | | OOBE | DE | | | | 6272 | In order to complete the installation, please restart the computer
02/20/14 00:00:55:108 | [INFO] | | OOBE | DE | | | | 6272 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
02/20/14 00:00:55:109 | [INFO] | | OOBE | DE | | | | 6272 | Call PostSession Custom Hook
02/20/14 00:00:55:109 | [INFO] | | OOBE | DE | | | | 6272 | ::START TIMER:: [Post session :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
02/20/14 00:00:55:112 | [INFO] | | OOBE | DE | | | | 6272 | In InstallSessionCloseProc
02/20/14 00:00:55:112 | [INFO] | | OOBE | DE | | | | 6272 | Custom action return code: 0
02/20/14 00:00:55:113 | [INFO] | | OOBE | DE | | | | 6272 | :: END TIMER :: [Post session :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 3.39317 milliseconds (0.00339317 seconds) DTR = 4715.35 KBPS (4.60483 MBPS)
02/20/14 00:00:55:114 | [INFO] | | OOBE | DE | | | | 6272 | :: END TIMER :: [Total Timer] took 14548.1 milliseconds (14.5481 seconds) DTR = 2.19961 KBPS (0.00214805 MBPS)
02/20/14 00:00:56:114 | [INFO] | | OOBE | DE | | | | 6272 | -------------------------------------- Summary --------------------------------------
02/20/14 00:00:56:114 | [INFO] | | OOBE | DE | | | | 6272 | - 0 fatal error(s), 3 error(s)
02/20/14 00:00:56:114 | [INFO] | | OOBE | DE | | | | 6272 | Win OS version: 6.1.1.0 64 bit Type: 1
02/20/14 00:00:56:114 | [INFO] | | OOBE | DE | | | | 6272 |
02/20/14 00:00:56:114 | [INFO] | | OOBE | DE | | | | 6272 | ----------- Payload: Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE} -----------
02/20/14 00:00:56:114 | [INFO] | | OOBE | DE | | | | 6272 | ERROR: DF045: File corruption detected. Re-install the product & then apply the patch again. (Can not repair file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\lib\ServiceManager-Launcher.dll")(Seq 6)
02/20/14 00:00:56:114 | [INFO] | | OOBE | DE | | | | 6272 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\zlib1.dll", Patcher tool returned error: 32769(Seq 4)
02/20/14 00:00:56:114 | [INFO] | | OOBE | DE | | | | 6272 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 4)
02/20/14 00:00:56:114 | [INFO] | | OOBE | DE | | | | 6272 |
02/20/14 00:00:56:114 | [INFO] | | OOBE | DE | | | | 6272 | Please search the above error string(s) to find when the error occurred.
02/20/14 00:00:56:114 | [INFO] | | OOBE | DE | | | | 6272 | These errors resulted in installer Exit Code mentioned below.
02/20/14 00:00:56:114 | [INFO] | | OOBE | DE | | | | 6272 | -------------------------------------------------------------------------------------
02/20/14 00:00:56:114 | [INFO] | | OOBE | DE | | | | 6272 |
02/20/14 00:00:56:114 | [INFO] | | OOBE | DE | | | | 6272 | Exit Code: 7 - Unable to complete Silent workflow.
02/20/14 00:00:56:114 | [INFO] | | OOBE | DE | | | | 6272 | Please see specific errors for troubleshooting. For example, ERROR: DF045, DW063 ...
02/20/14 00:00:56:114 | [INFO] | | OOBE | DE | | | | 6272 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/20/14 00:00:56:114 | [INFO] | | OOBE | DE | | | | 6272 | END - Installer Session
02/20/14 00:00:56:114 | [INFO] | | OOBE | DE | | | | 6272 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/20/14 00:07:45:729 | [INFO] | | OOBE | DE | | | | 5300 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/20/14 00:07:45:729 | [INFO] | | OOBE | DE | | | | 5300 | Visit http://www.adobe.com/go/loganalyzer/ for more information
02/20/14 00:07:45:729 | [INFO] | | OOBE | DE | | | | 5300 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/20/14 00:07:45:729 | [INFO] | | OOBE | DE | | | | 5300 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/20/14 00:07:45:729 | [INFO] | | OOBE | DE | | | | 5300 | START - Installer Session
02/20/14 00:07:45:729 | [INFO] | | OOBE | DE | | | | 5300 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/20/14 00:07:45:729 | [INFO] | | OOBE | DE | | | | 5300 | RIBS version: 7.0.0.108
02/20/14 00:07:45:729 | [INFO] | | OOBE | DE | | | | 5300 | Win OS version: 6.1.1.0 64 bit Type: 1
02/20/14 00:07:45:729 | [INFO] | | OOBE | DE | | | | 5300 | ::START TIMER:: [Total Timer]
02/20/14 00:07:45:729 | [INFO] | | OOBE | DE | | | | 5300 | CHECK: Single instance running
02/20/14 00:07:45:729 | [INFO] | | OOBE | DE | | | | 5300 | CHECK : Credentials
02/20/14 00:07:45:729 | [INFO] | | OOBE | DE | | | | 5300 | Load Deployment File
02/20/14 00:07:45:729 | [INFO] | | OOBE | DE | | | | 5300 | deploymentFile option not given
02/20/14 00:07:45:729 | [INFO] | | OOBE | DE | | | | 5300 | CHECK : Another Native OS installer already running
02/20/14 00:07:45:729 | [INFO] | | OOBE | DE | | | | 5300 | Create Required Folders
02/20/14 00:07:45:730 | [INFO] | | OOBE | DE | | | | 5300 | Assuming install mode
02/20/14 00:07:45:730 | [INFO] | | OOBE | DE | | | | 5300 | Looking up install source path
02/20/14 00:07:45:730 | [INFO] | | OOBE | DE | | | | 5300 | Sync Media DB ...
02/20/14 00:07:45:730 | [INFO] | | OOBE | DE | | | | 5300 | ::START TIMER:: [Sync Media DB]
02/20/14 00:07:45:730 | [INFO] | | OOBE | DE | | | | 5300 | Pre check media db sync
02/20/14 00:07:45:730 | [INFO] | | OOBE | DE | | | | 5300 | End of Pre check media db sync. Exit code: 0
02/20/14 00:07:45:730 | [INFO] | | OOBE | DE | | | | 5300 | :: END TIMER :: [Sync Media DB] took 380.108 milliseconds (0.380108 seconds)
02/20/14 00:07:45:730 | [INFO] | | OOBE | DE | | | | 5300 | Ready to initialize session to start with ...
02/20/14 00:07:45:730 | [INFO] | | OOBE | DE | | | | 5300 | ::START TIMER:: [CreatePayloadSession]
02/20/14 00:07:45:730 | [INFO] | | OOBE | DE | | | | 5300 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
02/20/14 00:07:45:730 | [INFO] | | OOBE | DE | | | | 5300 | Updated source path: C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup
02/20/14 00:07:45:730 | [INFO] | | OOBE | DE | | | | 5300 | Updating media info for: {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}
02/20/14 00:07:45:730 | [INFO] | | OOBE | DE | | | | 5300 | Ignoring original data since install source is local
02/20/14 00:07:45:730 | [INFO] | | OOBE | DE | | | | 5300 |   Type: 0, Volume Order: 1, Media Name: AdobeCSXSInfrastructure4-mul
Path: C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup \payloads\AdobeCSXSInfrastructure4-mul-261213100542\Install.db
02/20/14 00:07:45:730 | [INFO] | | OOBE | DE | | | | 5300 | -------------------- END - Updating Media Sources - END --------------------
02/20/14 00:07:45:737 | [INFO] | | OOBE | DE | | | | 5300 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
02/20/14 00:07:45:737 | [INFO] | | OOBE | DE | | | | 5300 | ----------------- CreatePayloadSession: machine is x64 ---------------
02/20/14 00:07:46:247 | [INFO] | | OOBE | DE | | | | 5300 | ______ Verify Dependency Subscribers ______
02/20/14 00:07:46:248 | [INFO] | | OOBE | DE | | | | 5300 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
02/20/14 00:07:46:248 | [INFO] | | OOBE | DE | | | | 5300 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: 0 (0,0)
02/20/14 00:07:46:248 | [INFO] | | OOBE | DE | | | | 5300 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
02/20/14 00:07:46:250 | [INFO] | | OOBE | DE | | | | 5300 | Patch Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE} can be applied to product Adobe CSXS Infrastructure 4 4.0.0.0 {5F816B76-62F3-41C9-B651-27F49F25F50B}
02/20/14 00:07:46:262 | [INFO] | | OOBE | DE | | | | 5300 | Ignoring deployment input for the INSTALLDIR: marked as fixed
02/20/14 00:07:46:262 | [INFO] | | OOBE | DE | | | | 5300 | Setting property "installSourcePath" to: C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup
02/20/14 00:07:46:263 | [INFO] | | OOBE | DE | | | | 5300 | Setting property "mode" to: silent
02/20/14 00:07:46:263 | [INFO] | | OOBE | DE | | | | 5300 | Setting property "updateManifestPath" to: C:\Users\Owner\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSInfrastructure4-4\4.0.2\4 .0.2.xml
02/20/14 00:07:46:263 | [INFO] | | OOBE | DE | | | | 5300 | Setting property "workflow" to: updater
02/20/14 00:07:46:263 | [INFO] | | OOBE | DE | | | | 5300 | Overwrite property "extensionsOnly" to: 1
02/20/14 00:07:46:263 | [INFO] | | OOBE | DE | | | | 5300 | Overwrite property "mode" to: silent
02/20/14 00:07:46:263 | [INFO] | | OOBE | DE | | | | 5300 | Overwrite property "patchesOnly" to: 1
02/20/14 00:07:46:263 | [INFO] | | OOBE | DE | | | | 5300 | Overwrite property "updateManifestPath" to: C:\Users\Owner\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSInfrastructure4-4\4.0.2\4 .0.2.xml
02/20/14 00:07:46:263 | [INFO] | | OOBE | DE | | | | 5300 | Overwrite property "workflow" to: updater
02/20/14 00:07:46:263 | [INFO] | | OOBE | DE | | | | 5300 | Found payload actions:
02/20/14 00:07:46:263 | [INFO] | | OOBE | DE | | | | 5300 | Deciding what installer mode to use...
02/20/14 00:07:46:286 | [INFO] | | OOBE | DE | | | | 5300 | BEGIN Setting requested payload actions
02/20/14 00:07:46:288 | [INFO] | | OOBE | DE | | | | 5300 | Value returned on lookup of payload: Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE} is: false
02/20/14 00:07:46:288 | [INFO] | | OOBE | DE | | | | 5300 | Action string for Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE} is install
02/20/14 00:07:46:289 | [INFO] | | OOBE | DE | | | | 5300 | END Setting requested payload actions
02/20/14 00:07:46:325 | [INFO] | | OOBE | DE | | | | 5300 | Collected advanced path check information for INSTALLDIR
02/20/14 00:07:46:325 | [INFO] | | OOBE | DE | | | | 5300 | INSTALLDIR is a well-formed path
02/20/14 00:07:46:325 | [INFO] | | OOBE | DE | | | | 5300 | INSTALLDIR is not the root path
02/20/14 00:07:46:325 | [INFO] | | OOBE | DE | | | | 5300 | INSTALLDIR is on a local volume
02/20/14 00:07:46:325 | [INFO] | | OOBE | DE | | | | 5300 | INSTALLDIR is on a writable volume
02/20/14 00:07:46:325 | [INFO] | | OOBE | DE | | | | 5300 | INSTALLDIR is not on a case sensitive volume
02/20/14 00:07:46:325 | [INFO] | | OOBE | DE | | | | 5300 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4
02/20/14 00:07:47:549 | [INFO] | | OOBE | DE | | | | 5300 | ::START TIMER:: [System check :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
02/20/14 00:07:47:640 | [INFO] | | OOBE | DE | | | | 5300 | In InstallPreSystemCheckProc
02/20/14 00:07:47:640 | [INFO] | | OOBE | DE | | | | 5300 | Custom action return code: 0
02/20/14 00:07:47:640 | [INFO] | | OOBE | DE | | | | 5300 | :: END TIMER :: [System check :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 90.9005 milliseconds (0.0909005 seconds)
02/20/14 00:07:47:640 | [INFO] | | OOBE | DE | | | | 5300 | BEGIN InstallOperationsQueue Unordered operations
02/20/14 00:07:47:640 | [INFO] | | OOBE | DE | | | | 5300 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: with operation install
02/20/14 00:07:47:641 | [INFO] | | OOBE | DE | | | | 5300 | END InstallOperationsQueue Unordered operations
02/20/14 00:07:47:641 | [INFO] | | OOBE | DE | | | | 5300 | BEGIN InstallOperationsQueue Ordered operations
02/20/14 00:07:47:641 | [INFO] | | OOBE | DE | | | | 5300 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: with operation install
02/20/14 00:07:47:641 | [INFO] | | OOBE | DE | | | | 5300 | END InstallOperationsQueue Ordered operations
02/20/14 00:07:47:766 | [INFO] | | OOBE | DE | | | | 5300 | Payloads passed preflight validation.
02/20/14 00:07:47:766 | [INFO] | | OOBE | DE | | | | 5300 | Call PreSession Custom Hook
02/20/14 00:07:47:767 | [INFO] | | OOBE | DE | | | | 5300 | ::START TIMER:: [Pre session :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
02/20/14 00:07:47:768 | [INFO] | | OOBE | DE | | | | 5300 | In InstallSessionOpenProc
02/20/14 00:07:47:768 | [INFO] | | OOBE | DE | | | | 5300 | Custom action return code: 0
02/20/14 00:07:47:768 | [INFO] | | OOBE | DE | | | | 5300 | :: END TIMER :: [Pre session :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 1.25367 milliseconds (0.00125367 seconds)
02/20/14 00:07:47:768 | [INFO] | | OOBE | DE | | | | 5300 | BEGIN InstallOperationsQueue Unordered operations
02/20/14 00:07:47:768 | [INFO] | | OOBE | DE | | | | 5300 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: with operation install
02/20/14 00:07:47:768 | [INFO] | | OOBE | DE | | | | 5300 | END InstallOperationsQueue Unordered operations
02/20/14 00:07:47:768 | [INFO] | | OOBE | DE | | | | 5300 | BEGIN InstallOperationsQueue Ordered operations
02/20/14 00:07:47:768 | [INFO] | | OOBE | DE | | | | 5300 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: with operation install
02/20/14 00:07:47:768 | [INFO] | | OOBE | DE | | | | 5300 | END InstallOperationsQueue Ordered operations
02/20/14 00:07:47:777 | [INFO] | | OOBE | DE | | | | 5300 | Calling the custom action code for pre-install for payload Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}
02/20/14 00:07:47:777 | [INFO] | | OOBE | DE | | | | 5300 | ::START TIMER:: [Pre payload :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
02/20/14 00:07:47:778 | [INFO] | | OOBE | DE | | | | 5300 | In PrePayloadInstallProc
02/20/14 00:07:52:781 | [INFO] | | OOBE | DE | | | | 5300 | Custom action return code: 0
02/20/14 00:07:52:781 | [INFO] | | OOBE | DE | | | | 5300 | :: END TIMER :: [Pre payload :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 5003.32 milliseconds (5.00332 seconds)
02/20/14 00:07:52:782 | [INFO] | | OOBE | DE | | | | 5300 | ::START TIMER:: [Payload Operation :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
02/20/14 00:07:52:788 | [INFO] | | OOBE | DE | | | | 7184 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/20/14 00:07:52:788 | [INFO] | | OOBE | DE | | | | 7184 | Installer Operation: PayloadInstaller
02/20/14 00:07:52:788 | [INFO] | | OOBE | DE | | | | 7184 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/20/14 00:07:52:788 | [INFO] | | OOBE | DE | | | | 7184 | Request to install payload
02/20/14 00:07:52:804 | [INFO] | | OOBE | DE | | | | 7184 | Payload Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/20/14 00:07:52:850 | [INFO] | | OOBE | DE | | | | 7184 | Extracting assets complete. Number assets: 2
02/20/14 00:07:52:850 | [INFO] | | OOBE | DE | | | | 7184 | CustomizedPatch property not found in database
02/20/14 00:07:52:850 | [INFO] | | OOBE | DE | | | | 7184 | Beginning installation for payload at C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup \payloads\AdobeCSXSInfrastructure4-mul-261213100542\Install.db
02/20/14 00:07:52:871 | [ERROR] | | OOBE | DE | | | | 7184 | DF045: File corruption detected. Re-install the product & then apply the patch again. (Can not repair file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\lib\ServiceManager-Launcher.dll")(Seq 6)
02/20/14 00:07:52:871 | [WARN] | | OOBE | DE | | | | 7184 | DW063: Command ARKPatchCommand failed.(Seq 6)
02/20/14 00:07:52:872 | [INFO] | | OOBE | DE | | | | 7184 | Completing installation for payload at C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup \payloads\AdobeCSXSInfrastructure4-mul-261213100542\Install.db
02/20/14 00:07:52:887 | [ERROR] | | OOBE | DE | | | | 7184 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\zlib1.dll", Patcher tool returned error: 32769(Seq 4)
02/20/14 00:07:52:887 | [ERROR] | | OOBE | DE | | | | 7184 | DW063: Error rolling back command ARKPatchCommand(Seq 4)
02/20/14 00:07:52:987 | [INFO] | | OOBE | DE | | | | 5300 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/20/14 00:07:52:987 | [INFO] | | OOBE | DE | | | | 5300 | :: END TIMER :: [Payload Operation :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 205.175 milliseconds (0.205175 seconds)
02/20/14 00:07:52:990 | [INFO] | | OOBE | DE | | | | 5300 | User specified overrideFile:
02/20/14 00:07:52:994 | [INFO] | | OOBE | DE | | | | 5300 | The csu inventory was not updated for payload Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}, value of local var is -1
02/20/14 00:07:52:994 | [INFO] | | OOBE | DE | | | | 5300 | Calling the ROLLBACK custom action code for pre-install for payload Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}
02/20/14 00:07:52:995 | [INFO] | | OOBE | DE | | | | 5300 | ::START TIMER:: [Pre payload :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
02/20/14 00:07:52:996 | [INFO] | | OOBE | DE | | | | 5300 | In PrePayloadInstallProc
02/20/14 00:07:57:999 | [INFO] | | OOBE | DE | | | | 5300 | Custom action return code: 0
02/20/14 00:07:57:999 | [INFO] | | OOBE | DE | | | | 5300 | :: END TIMER :: [Pre payload :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 5004.78 milliseconds (5.00478 seconds)
02/20/14 00:07:58:004 | [INFO] | | OOBE | DE | | | | 5300 | No operation. We're done:
02/20/14 00:08:00:009 | [INFO] | | OOBE | DE | | | | 5300 | Total components installed: 0
02/20/14 00:08:00:009 | [INFO] | | OOBE | DE | | | | 5300 | Total components repaired: 0
02/20/14 00:08:00:009 | [INFO] | | OOBE | DE | | | | 5300 | Total components removed: 0
02/20/14 00:08:00:009 | [WARN] | | OOBE | DE | | | | 5300 | DW050: The following payload errors were found during install:
02/20/14 00:08:00:009 | [WARN] | | OOBE | DE | | | | 5300 | DW050: - Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul: Install failed
02/20/14 00:08:00:009 | [INFO] | | OOBE | DE | | | | 5300 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
02/20/14 00:08:00:009 | [INFO] | | OOBE | DE | | | | 5300 | Restarting your computer is recommended:
02/20/14 00:08:00:009 | [INFO] | | OOBE | DE | | | | 5300 | In order to complete the installation, please restart the computer
02/20/14 00:08:00:009 | [INFO] | | OOBE | DE | | | | 5300 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
02/20/14 00:08:00:010 | [INFO] | | OOBE | DE | | | | 5300 | Call PostSession Custom Hook
02/20/14 00:08:00:010 | [INFO] | | OOBE | DE | | | | 5300 | ::START TIMER:: [Post session :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
02/20/14 00:08:00:013 | [INFO] | | OOBE | DE | | | | 5300 | In InstallSessionCloseProc
02/20/14 00:08:00:014 | [INFO] | | OOBE | DE | | | | 5300 | Custom action return code: 0
02/20/14 00:08:00:014 | [INFO] | | OOBE | DE | | | | 5300 | :: END TIMER :: [Post session :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 3.34869 milliseconds (0.00334869 seconds) DTR = 4777.99 KBPS (4.666 MBPS)
02/20/14 00:08:00:015 | [INFO] | | OOBE | DE | | | | 5300 | :: END TIMER :: [Total Timer] took 14677.2 milliseconds (14.6772 seconds) DTR = 16.6244 KBPS (0.0162347 MBPS)
02/20/14 00:08:01:015 | [INFO] | | OOBE | DE | | | | 5300 | -------------------------------------- Summary --------------------------------------
02/20/14 00:08:01:015 | [INFO] | | OOBE | DE | | | | 5300 | - 0 fatal error(s), 3 error(s)
02/20/14 00:08:01:015 | [INFO] | | OOBE | DE | | | | 5300 | Win OS version: 6.1.1.0 64 bit Type: 1
02/20/14 00:08:01:015 | [INFO] | | OOBE | DE | | | | 5300 |
02/20/14 00:08:01:015 | [INFO] | | OOBE | DE | | | | 5300 | ----------- Payload: Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE} -----------
02/20/14 00:08:01:015 | [INFO] | | OOBE | DE | | | | 5300 | ERROR: DF045: File corruption detected. Re-install the product & then apply the patch again. (Can not repair file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\lib\ServiceManager-Launcher.dll")(Seq 6)
02/20/14 00:08:01:015 | [INFO] | | OOBE | DE | | | | 5300 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\zlib1.dll", Patcher tool returned error: 32769(Seq 4)
02/20/14 00:08:01:015 | [INFO] | | OOBE | DE | | | | 5300 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 4)
02/20/14 00:08:01:015 | [INFO] | | OOBE | DE | | | | 5300 |
02/20/14 00:08:01:015 | [INFO] | | OOBE | DE | | | | 5300 | Please search the above error string(s) to find when the error occurred.
02/20/14 00:08:01:015 | [INFO] | | OOBE | DE | | | | 5300 | These errors resulted in installer Exit Code mentioned below.
02/20/14 00:08:01:015 | [INFO] | | OOBE | DE | | | | 5300 | -------------------------------------------------------------------------------------
02/20/14 00:08:01:015 | [INFO] | | OOBE | DE | | | | 5300 |
02/20/14 00:08:01:015 | [INFO] | | OOBE | DE | | | | 5300 | Exit Code: 7 - Unable to complete Silent workflow.
02/20/14 00:08:01:015 | [INFO] | | OOBE | DE | | | | 5300 | Please see specific errors for troubleshooting. For example, ERROR: DF045, DW063 ...
02/20/14 00:08:01:015 | [INFO] | | OOBE | DE | | | | 5300 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/20/14 00:08:01:015 | [INFO] | | OOBE | DE | | | | 5300 | END - Installer Session
02/20/14 00:08:01:015 | [INFO] | | OOBE | DE | | | | 5300 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/20/14 11:05:07:304 | [INFO] | | OOBE | DE | | | | 7000 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/20/14 11:05:07:304 | [INFO] | | OOBE | DE | | | | 7000 | Visit http://www.adobe.com/go/loganalyzer/ for more information
02/20/14 11:05:07:304 | [INFO] | | OOBE | DE | | | | 7000 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/20/14 11:05:07:304 | [INFO] | | OOBE | DE | | | | 7000 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/20/14 11:05:07:304 | [INFO] | | OOBE | DE | | | | 7000 | START - Installer Session
02/20/14 11:05:07:304 | [INFO] | | OOBE | DE | | | | 7000 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/20/14 11:05:07:304 | [INFO] | | OOBE | DE | | | | 7000 | RIBS version: 7.0.0.108
02/20/14 11:05:07:304 | [INFO] | | OOBE | DE | | | | 7000 | Win OS version: 6.1.1.0 64 bit Type: 1
02/20/14 11:05:07:304 | [INFO] | | OOBE | DE | | | | 7000 | ::START TIMER:: [Total Timer]
02/20/14 11:05:07:304 | [INFO] | | OOBE | DE | | | | 7000 | CHECK: Single instance running
02/20/14 11:05:07:304 | [INFO] | | OOBE | DE | | | | 7000 | CHECK : Credentials
02/20/14 11:05:07:304 | [INFO] | | OOBE | DE | | | | 7000 | Load Deployment File
02/20/14 11:05:07:304 | [INFO] | | OOBE | DE | | | | 7000 | deploymentFile option not given
02/20/14 11:05:07:304 | [INFO] | | OOBE | DE | | | | 7000 | CHECK : Another Native OS installer already running
02/20/14 11:05:07:304 | [INFO] | | OOBE | DE | | | | 7000 | Create Required Folders
02/20/14 11:05:07:304 | [INFO] | | OOBE | DE | | | | 7000 | Assuming install mode
02/20/14 11:05:07:304 | [INFO] | | OOBE | DE | | | | 7000 | Looking up install source path
02/20/14 11:05:07:304 | [INFO] | | OOBE | DE | | | | 7000 | Sync Media DB ...
02/20/14 11:05:07:304 | [INFO] | | OOBE | DE | | | | 7000 | ::START TIMER:: [Sync Media DB]
02/20/14 11:05:07:304 | [INFO] | | OOBE | DE | | | | 7000 | Pre check media db sync
02/20/14 11:05:07:304 | [INFO] | | OOBE | DE | | | | 7000 | End of Pre check media db sync. Exit code: 0
02/20/14 11:05:07:304 | [INFO] | | OOBE | DE | | | | 7000 | :: END TIMER :: [Sync Media DB] took 679.51 milliseconds (0.67951 seconds)
02/20/14 11:05:07:304 | [INFO] | | OOBE | DE | | | | 7000 | Ready to initialize session to start with ...
02/20/14 11:05:07:304 | [INFO] | | OOBE | DE | | | | 7000 | ::START TIMER:: [CreatePayloadSession]
02/20/14 11:05:07:304 | [INFO] | | OOBE | DE | | | | 7000 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
02/20/14 11:05:07:304 | [INFO] | | OOBE | DE | | | | 7000 | Updated source path: C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup
02/20/14 11:05:07:305 | [INFO] | | OOBE | DE | | | | 7000 | Updating media info for: {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}
02/20/14 11:05:07:305 | [INFO] | | OOBE | DE | | | | 7000 | Ignoring original data since install source is local
02/20/14 11:05:07:305 | [INFO] | | OOBE | DE | | | | 7000 |   Type: 0, Volume Order: 1, Media Name: AdobeCSXSInfrastructure4-mul
Path: C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup \payloads\AdobeCSXSInfrastructure4-mul-261213100542\Install.db
02/20/14 11:05:07:305 | [INFO] | | OOBE | DE | | | | 7000 | -------------------- END - Updating Media Sources - END --------------------
02/20/14 11:05:07:310 | [INFO] | | OOBE | DE | | | | 7000 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
02/20/14 11:05:07:310 | [INFO] | | OOBE | DE | | | | 7000 | ----------------- CreatePayloadSession: machine is x64 ---------------
02/20/14 11:05:07:842 | [INFO] | | OOBE | DE | | | | 7000 | ______ Verify Dependency Subscribers ______
02/20/14 11:05:07:842 | [INFO] | | OOBE | DE | | | | 7000 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
02/20/14 11:05:07:842 | [INFO] | | OOBE | DE | | | | 7000 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: 0 (0,0)
02/20/14 11:05:07:842 | [INFO] | | OOBE | DE | | | | 7000 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
02/20/14 11:05:07:845 | [INFO] | | OOBE | DE | | | | 7000 | Patch Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE} can be applied to product Adobe CSXS Infrastructure 4 4.0.0.0 {5F816B76-62F3-41C9-B651-27F49F25F50B}
02/20/14 11:05:07:857 | [INFO] | | OOBE | DE | | | | 7000 | Ignoring deployment input for the INSTALLDIR: marked as fixed
02/20/14 11:05:07:857 | [INFO] | | OOBE | DE | | | | 7000 | Setting property "installSourcePath" to: C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup
02/20/14 11:05:07:857 | [INFO] | | OOBE | DE | | | | 7000 | Setting property "mode" to: silent
02/20/14 11:05:07:857 | [INFO] | | OOBE | DE | | | | 7000 | Setting property "updateManifestPath" to: C:\Users\Owner\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSInfrastructure4-4\4.0.2\4 .0.2.xml
02/20/14 11:05:07:857 | [INFO] | | OOBE | DE | | | | 7000 | Setting property "workflow" to: updater
02/20/14 11:05:07:857 | [INFO] | | OOBE | DE | | | | 7000 | Overwrite property "extensionsOnly" to: 1
02/20/14 11:05:07:857 | [INFO] | | OOBE | DE | | | | 7000 | Overwrite property "mode" to: silent
02/20/14 11:05:07:857 | [INFO] | | OOBE | DE | | | | 7000 | Overwrite property "patchesOnly" to: 1
02/20/14 11:05:07:857 | [INFO] | | OOBE | DE | | | | 7000 | Overwrite property "updateManifestPath" to: C:\Users\Owner\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSInfrastructure4-4\4.0.2\4 .0.2.xml
02/20/14 11:05:07:857 | [INFO] | | OOBE | DE | | | | 7000 | Overwrite property "workflow" to: updater
02/20/14 11:05:07:857 | [INFO] | | OOBE | DE | | | | 7000 | Found payload actions:
02/20/14 11:05:07:857 | [INFO] | | OOBE | DE | | | | 7000 | Deciding what installer mode to use...
02/20/14 11:05:07:880 | [INFO] | | OOBE | DE | | | | 7000 | BEGIN Setting requested payload actions
02/20/14 11:05:07:882 | [INFO] | | OOBE | DE | | | | 7000 | Value returned on lookup of payload: Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE} is: false
02/20/14 11:05:07:882 | [INFO] | | OOBE | DE | | | | 7000 | Action string for Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE} is install
02/20/14 11:05:07:883 | [INFO] | | OOBE | DE | | | | 7000 | END Setting requested payload actions
02/20/14 11:05:07:924 | [INFO] | | OOBE | DE | | | | 7000 | Collected advanced path check information for INSTALLDIR
02/20/14 11:05:07:924 | [INFO] | | OOBE | DE | | | | 7000 | INSTALLDIR is a well-formed path
02/20/14 11:05:07:924 | [INFO] | | OOBE | DE | | | | 7000 | INSTALLDIR is not the root path
02/20/14 11:05:07:924 | [INFO] | | OOBE | DE | | | | 7000 | INSTALLDIR is on a local volume
02/20/14 11:05:07:924 | [INFO] | | OOBE | DE | | | | 7000 | INSTALLDIR is on a writable volume
02/20/14 11:05:07:924 | [INFO] | | OOBE | DE | | | | 7000 | INSTALLDIR is not on a case sensitive volume
02/20/14 11:05:07:924 | [INFO] | | OOBE | DE | | | | 7000 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4
02/20/14 11:05:09:169 | [INFO] | | OOBE | DE | | | | 7000 | ::START TIMER:: [System check :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
02/20/14 11:05:09:181 | [INFO] | | OOBE | DE | | | | 7000 | In InstallPreSystemCheckProc
02/20/14 11:05:09:181 | [INFO] | | OOBE | DE | | | | 7000 | Custom action return code: 0
02/20/14 11:05:09:181 | [INFO] | | OOBE | DE | | | | 7000 | :: END TIMER :: [System check :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 12.3922 milliseconds (0.0123922 seconds)
02/20/14 11:05:09:181 | [INFO] | | OOBE | DE | | | | 7000 | BEGIN InstallOperationsQueue Unordered operations
02/20/14 11:05:09:181 | [INFO] | | OOBE | DE | | | | 7000 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: with operation install
02/20/14 11:05:09:181 | [INFO] | | OOBE | DE | | | | 7000 | END InstallOperationsQueue Unordered operations
02/20/14 11:05:09:181 | [INFO] | | OOBE | DE | | | | 7000 | BEGIN InstallOperationsQueue Ordered operations
02/20/14 11:05:09:181 | [INFO] | | OOBE | DE | | | | 7000 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: with operation install
02/20/14 11:05:09:181 | [INFO] | | OOBE | DE | | | | 7000 | END InstallOperationsQueue Ordered operations
02/20/14 11:05:09:277 | [INFO] | | OOBE | DE | | | | 7000 | Payloads passed preflight validation.
02/20/14 11:05:09:278 | [INFO] | | OOBE | DE | | | | 7000 | Call PreSession Custom Hook
02/20/14 11:05:09:278 | [INFO] | | OOBE | DE | | | | 7000 | ::START TIMER:: [Pre session :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
02/20/14 11:05:09:279 | [INFO] | | OOBE | DE | | | | 7000 | In InstallSessionOpenProc
02/20/14 11:05:09:279 | [INFO] | | OOBE | DE | | | | 7000 | Custom action return code: 0
02/20/14 11:05:09:279 | [INFO] | | OOBE | DE | | | | 7000 | :: END TIMER :: [Pre session :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 1.22758 milliseconds (0.00122758 seconds)
02/20/14 11:05:09:279 | [INFO] | | OOBE | DE | | | | 7000 | BEGIN InstallOperationsQueue Unordered operations
02/20/14 11:05:09:279 | [INFO] | | OOBE | DE | | | | 7000 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: with operation install
02/20/14 11:05:09:279 | [INFO] | | OOBE | DE | | | | 7000 | END InstallOperationsQueue Unordered operations
02/20/14 11:05:09:279 | [INFO] | | OOBE | DE | | | | 7000 | BEGIN InstallOperationsQueue Ordered operations
02/20/14 11:05:09:279 | [INFO] | | OOBE | DE | | | | 7000 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: with operation install
02/20/14 11:05:09:279 | [INFO] | | OOBE | DE | | | | 7000 | END InstallOperationsQueue Ordered operations
02/20/14 11:05:09:288 | [INFO] | | OOBE | DE | | | | 7000 | Calling the custom action code for pre-install for payload Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}
02/20/14 11:05:09:288 | [INFO] | | OOBE | DE | | | | 7000 | ::START TIMER:: [Pre payload :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
02/20/14 11:05:09:289 | [INFO] | | OOBE | DE | | | | 7000 | In PrePayloadInstallProc
02/20/14 11:05:14:292 | [INFO] | | OOBE | DE | | | | 7000 | Custom action return code: 0
02/20/14 11:05:14:292 | [INFO] | | OOBE | DE | | | | 7000 | :: END TIMER :: [Pre payload :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 5003.74 milliseconds (5.00374 seconds)
02/20/14 11:05:14:292 | [INFO] | | OOBE | DE | | | | 7000 | ::START TIMER:: [Payload Operation :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
02/20/14 11:05:14:298 | [INFO] | | OOBE | DE | | | | 5704 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/20/14 11:05:14:298 | [INFO] | | OOBE | DE | | | | 5704 | Installer Operation: PayloadInstaller
02/20/14 11:05:14:298 | [INFO] | | OOBE | DE | | | | 5704 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/20/14 11:05:14:299 | [INFO] | | OOBE | DE | | | | 5704 | Request to install payload
02/20/14 11:05:14:315 | [INFO] | | OOBE | DE | | | | 5704 | Payload Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/20/14 11:05:14:360 | [INFO] | | OOBE | DE | | | | 5704 | Extracting assets complete. Number assets: 2
02/20/14 11:05:14:361 | [INFO] | | OOBE | DE | | | | 5704 | CustomizedPatch property not found in database
02/20/14 11:05:14:361 | [INFO] | | OOBE | DE | | | | 5704 | Beginning installation for payload at C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup \payloads\AdobeCSXSInfrastructure4-mul-261213100542\Install.db
02/20/14 11:05:14:373 | [ERROR] | | OOBE | DE | | | | 5704 | DF045: File corruption detected. Re-install the product & then apply the patch again. (Can not repair file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\lib\ServiceManager-Launcher.dll")(Seq 6)
02/20/14 11:05:14:373 | [WARN] | | OOBE | DE | | | | 5704 | DW063: Command ARKPatchCommand failed.(Seq 6)
02/20/14 11:05:14:373 | [INFO] | | OOBE | DE | | | | 5704 | Completing installation for payload at C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup \payloads\AdobeCSXSInfrastructure4-mul-261213100542\Install.db
02/20/14 11:05:14:379 | [ERROR] | | OOBE | DE | | | | 5704 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\zlib1.dll", Patcher tool returned error: 32769(Seq 4)
02/20/14 11:05:14:380 | [ERROR] | | OOBE | DE | | | | 5704 | DW063: Error rolling back command ARKPatchCommand(Seq 4)
02/20/14 11:05:14:498 | [INFO] | | OOBE | DE | | | | 7000 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/20/14 11:05:14:498 | [INFO] | | OOBE | DE | | | | 7000 | :: END TIMER :: [Payload Operation :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 205.661 milliseconds (0.205661 seconds)
02/20/14 11:05:14:501 | [INFO] | | OOBE | DE | | | | 7000 | User specified overrideFile:
02/20/14 11:05:14:505 | [INFO] | | OOBE | DE | | | | 7000 | The csu inventory was not updated for payload Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}, value of local var is -1
02/20/14 11:05:14:506 | [INFO] | | OOBE | DE | | | | 7000 | Calling the ROLLBACK custom action code for pre-install for payload Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}
02/20/14 11:05:14:506 | [INFO] | | OOBE | DE | | | | 7000 | ::START TIMER:: [Pre payload :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
02/20/14 11:05:14:507 | [INFO] | | OOBE | DE | | | | 7000 | In PrePayloadInstallProc
02/20/14 11:05:19:510 | [INFO] | | OOBE | DE | | | | 7000 | Custom action return code: 0
02/20/14 11:05:19:510 | [INFO] | | OOBE | DE | | | | 7000 | :: END TIMER :: [Pre payload :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 5004.09 milliseconds (5.00409 seconds)
02/20/14 11:05:19:513 | [INFO] | | OOBE | DE | | | | 7000 | No operation. We're done:
02/20/14 11:05:21:517 | [INFO] | | OOBE | DE | | | | 7000 | Total components installed: 0
02/20/14 11:05:21:517 | [INFO] | | OOBE | DE | | | | 7000 | Total components repaired: 0
02/20/14 11:05:21:517 | [INFO] | | OOBE | DE | | | | 7000 | Total components removed: 0
02/20/14 11:05:21:517 | [WARN] | | OOBE | DE | | | | 7000 | DW050: The following payload errors were found during install:
02/20/14 11:05:21:517 | [WARN] | | OOBE | DE | | | | 7000 | DW050: - Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul: Install failed
02/20/14 11:05:21:517 | [INFO] | | OOBE | DE | | | | 7000 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
02/20/14 11:05:21:517 | [INFO] | | OOBE | DE | | | | 7000 | Restarting your computer is recommended:
02/20/14 11:05:21:517 | [INFO] | | OOBE | DE | | | | 7000 | In order to complete the installation, please restart the computer
02/20/14 11:05:21:517 | [INFO] | | OOBE | DE | | | | 7000 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
02/20/14 11:05:21:518 | [INFO] | | OOBE | DE | | | | 7000 | Call PostSession Custom Hook
02/20/14 11:05:21:518 | [INFO] | | OOBE | DE | | | | 7000 | ::START TIMER:: [Post session :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
02/20/14 11:05:21:521 | [INFO] | | OOBE | DE | | | | 7000 | In InstallSessionCloseProc
02/20/14 11:05:21:521 | [INFO] | | OOBE | DE | | | | 7000 | Custom action return code: 0
02/20/14 11:05:21:521 | [INFO] | | OOBE | DE | | | | 7000 | :: END TIMER :: [Post session :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 2.94021 milliseconds (0.00294021 seconds) DTR = 5441.79 KBPS (5.31425 MBPS)
02/20/14 11:05:21:522 | [INFO] | | OOBE | DE | | | | 7000 | :: END TIMER :: [Total Timer] took 14905.3 milliseconds (14.9053 seconds) DTR = 2.14688 KBPS (0.00209656 MBPS)
02/20/14 11:05:22:522 | [INFO] | | OOBE | DE | | | | 7000 | -------------------------------------- Summary --------------------------------------
02/20/14 11:05:22:522 | [INFO] | | OOBE | DE | | | | 7000 | - 0 fatal error(s), 3 error(s)
02/20/14 11:05:22:522 | [INFO] | | OOBE | DE | | | | 7000 | Win OS version: 6.1.1.0 64 bit Type: 1
02/20/14 11:05:22:522 | [INFO] | | OOBE | DE | | | | 7000 |
02/20/14 11:05:22:522 | [INFO] | | OOBE | DE | | | | 7000 | ----------- Payload: Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE} -----------
02/20/14 11:05:22:522 | [INFO] | | OOBE | DE | | | | 7000 | ERROR: DF045: File corruption detected. Re-install the product & then apply the patch again. (Can not repair file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\lib\ServiceManager-Launcher.dll")(Seq 6)
02/20/14 11:05:22:522 | [INFO] | | OOBE | DE | | | | 7000 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\zlib1.dll", Patcher tool returned error: 32769(Seq 4)
02/20/14 11:05:22:522 | [INFO] | | OOBE | DE | | | | 7000 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 4)
02/20/14 11:05:22:522 | [INFO] | | OOBE | DE | | | | 7000 |
02/20/14 11:05:22:522 | [INFO] | | OOBE | DE | | | | 7000 | Please search the above error string(s) to find when the error occurred.
02/20/14 11:05:22:522 | [INFO] | | OOBE | DE | | | | 7000 | These errors resulted in installer Exit Code mentioned below.
02/20/14 11:05:22:522 | [INFO] | | OOBE | DE | | | | 7000 | -------------------------------------------------------------------------------------
02/20/14 11:05:22:522 | [INFO] | | OOBE | DE | | | | 7000 |
02/20/14 11:05:22:522 | [INFO] | | OOBE | DE | | | | 7000 | Exit Code: 7 - Unable to complete Silent workflow.
02/20/14 11:05:22:522 | [INFO] | | OOBE | DE | | | | 7000 | Please see specific errors for troubleshooting. For example, ERROR: DF045, DW063 ...
02/20/14 11:05:22:522 | [INFO] | | OOBE | DE | | | | 7000 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/20/14 11:05:22:522 | [INFO] | | OOBE | DE | | | | 7000 | END - Installer Session
02/20/14 11:05:22:522 | [INFO] | | OOBE | DE | | | | 7000 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

AMreso wrote:
Check this - http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-upda tes-ccm.html
Sorry AMreso, I've already tried this and it didn't work for me:
After reviewing the FAQ:
https://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-upd ates-ccm.html
I uninstalled Photoshop CC and re-installed it, after doing so the installation started the patch but failed it..

Re: Extension Manager 6.0.4 Update Installation failed. Error Code: U44M1P7

Jeff I've been running into a similar issue like this but with 6.0.5. I had to re-install Premiere for a different reason, then right after the install attempted the update. Failed at that point. Then i downloaded it manually and tried installing but it still failed. It seems, according to the log, that It can't find a certain file, but i'm not sure. Any chance you could help? My latest log is below with errors in red. I posted in the Premiere forum, but no responses yet.
Thanks,
Colin
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 | Visit http://www.adobe.com/go/loganalyzer/ for more information
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 | START - Installer Session
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 | RIBS version: 7.0.0.108
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 | Win OS version: 6.1.1.0 64 bit Type: 1
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 | ::START TIMER:: [Total Timer]
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 | CHECK: Single instance running
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 | CHECK : Credentials
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 | Load Deployment File
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 | deploymentFile option not given
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 | CHECK : Another Native OS installer already running
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 | Create Required Folders
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 | Assuming install mode
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 | Looking up install source path
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 | Sync Media DB ...
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 | ::START TIMER:: [Sync Media DB]
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 | Pre check media db sync
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 | End of Pre check media db sync. Exit code: 0
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 | :: END TIMER :: [Sync Media DB] took 655.044 milliseconds (0.655044 seconds)
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 | Ready to initialize session to start with ...
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 | ::START TIMER:: [CreatePayloadSession]
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 | Updated source path: C:\Users\Wilcox\Desktop\Adobe
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 | Updating media info for: {692FB95F-C093-40CA-B1F6-CAE22F4570B1}
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 | Ignoring original data since install source is local
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 |   Type: 0, Volume Order: 1, Media Name: PremiereProTrial-6.0.5-mul-AdobeUpdate
Path: C:\Users\Wilcox\Desktop\Adobe\payloads\AdobePremierePro6.0AllTrial-200813201940\Install.d b
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 | Updating media info for: {8A0B3EFF-363E-4D8D-BC45-4ECBD17D98A0}
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 | Ignoring original data since install source is local
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 |   Type: 0, Volume Order: 1, Media Name: PremiereProTrial-6.0.5-mul-AdobeUpdate
Path: C:\Users\Wilcox\Desktop\Adobe\payloads\AdobePremierePro6.0it_ITLanguagePack-200813203208\ Install.db
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 | Updating media info for: {8D55C1A6-1430-4B3C-98B8-4BEA339E741F}
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 | Ignoring original data since install source is local
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 |   Type: 0, Volume Order: 1, Media Name: PremiereProTrial-6.0.5-mul-AdobeUpdate
Path: C:\Users\Wilcox\Desktop\Adobe\payloads\AdobePremierePro6.0de_DELanguagePack-200813202835\ Install.db
07/11/14 06:31:53:028 | [INFO] | | OOBE | DE | | | | 3212 | Updating media info for: {9BB1C798-8F56-44FB-B599-AB87748BB970}
07/11/14 06:31:53:043 | [INFO] | | OOBE | DE | | | | 3212 | Ignoring original data since install source is local
07/11/14 06:31:53:043 | [INFO] | | OOBE | DE | | | | 3212 |   Type: 0, Volume Order: 1, Media Name: PremiereProTrial-6.0.5-mul-AdobeUpdate
Path: C:\Users\Wilcox\Desktop\Adobe\payloads\AdobePremierePro6.0en_USLanguagePack-200813202727\ Install.db
07/11/14 06:31:53:043 | [INFO] | | OOBE | DE | | | | 3212 | Updating media info for: {A0962479-5460-4B26-98E3-ABF5BCB1B6C5}
07/11/14 06:31:53:043 | [INFO] | | OOBE | DE | | | | 3212 | Ignoring original data since install source is local
07/11/14 06:31:53:043 | [INFO] | | OOBE | DE | | | | 3212 |   Type: 0, Volume Order: 1, Media Name: PremiereProTrial-6.0.5-mul-AdobeUpdate
Path: C:\Users\Wilcox\Desktop\Adobe\payloads\AdobePremierePro6.0fr_FRLanguagePack-200813203100\ Install.db
07/11/14 06:31:53:043 | [INFO] | | OOBE | DE | | | | 3212 | Updating media info for: {AEE3F2C5-94D0-49C7-A02B-006E98774C8F}
07/11/14 06:31:53:043 | [INFO] | | OOBE | DE | | | | 3212 | Ignoring original data since install source is local
07/11/14 06:31:53:043 | [INFO] | | OOBE | DE | | | | 3212 |   Type: 0, Volume Order: 1, Media Name: PremiereProTrial-6.0.5-mul-AdobeUpdate
Path: C:\Users\Wilcox\Desktop\Adobe\payloads\AdobePremierePro6.0ko_KRLanguagePack-200813203422\ Install.db
07/11/14 06:31:53:043 | [INFO] | | OOBE | DE | | | | 3212 | Updating media info for: {C4A4DD5F-EDCE-4C4C-A21C-C6F7F10AE278}
07/11/14 06:31:53:043 | [INFO] | | OOBE | DE | | | | 3212 | Ignoring original data since install source is local
07/11/14 06:31:53:043 | [INFO] | | OOBE | DE | | | | 3212 |   Type: 0, Volume Order: 1, Media Name: PremiereProTrial-6.0.5-mul-AdobeUpdate
Path: C:\Users\Wilcox\Desktop\Adobe\payloads\AdobePremierePro6.0ja_JPLanguagePack-200813203315\ Install.db
07/11/14 06:31:53:043 | [INFO] | | OOBE | DE | | | | 3212 | Updating media info for: {E10FE0AE-3B32-4DF6-891F-FF34F0066CF1}
07/11/14 06:31:53:043 | [INFO] | | OOBE | DE | | | | 3212 | Ignoring original data since install source is local
07/11/14 06:31:53:043 | [INFO] | | OOBE | DE | | | | 3212 |   Type: 0, Volume Order: 1, Media Name: PremiereProTrial-6.0.5-mul-AdobeUpdate
Path: C:\Users\Wilcox\Desktop\Adobe\payloads\AdobePremierePro6.0es_ESLanguagePack-200813202950\ Install.db
07/11/14 06:31:53:043 | [INFO] | | OOBE | DE | | | | 3212 | -------------------- END - Updating Media Sources - END --------------------
07/11/14 06:31:53:043 | [INFO] | | OOBE | DE | | | | 3212 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
07/11/14 06:31:53:043 | [INFO] | | OOBE | DE | | | | 3212 | ----------------- CreatePayloadSession: machine is x64 ---------------
07/11/14 06:31:53:465 | [INFO] | | OOBE | DE | | | | 3212 | ______ Verify Dependency Subscribers ______
07/11/14 06:31:53:465 | [INFO] | | OOBE | DE | | | | 3212 | DW023: The extension payload: Adobe Premiere Pro CS6_6.0.5_AdobePremierePro6.0it_ITLanguagePack 6.0.5.0 {8A0B3EFF-363E-4D8D-BC45-4ECBD17D98A0} requires a parent with following specification:
Family: DVA
ProductName: Adobe Premiere Pro CS6_AdobePremierePro6.0it_ITLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
07/11/14 06:31:53:465 | [INFO] | | OOBE | DE | | | | 3212 | DW023: The extension payload: Adobe Premiere Pro CS6_6.0.5_AdobePremierePro6.0de_DELanguagePack 6.0.5.0 {8D55C1A6-1430-4B3C-98B8-4BEA339E741F} requires a parent with following specification:
Family: DVA
ProductName: Adobe Premiere Pro CS6_AdobePremierePro6.0de_DELanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
07/11/14 06:31:53:465 | [INFO] | | OOBE | DE | | | | 3212 | DW023: The extension payload: Adobe Premiere Pro CS6_6.0.5_AdobePremierePro6.0fr_FRLanguagePack 6.0.5.0 {A0962479-5460-4B26-98E3-ABF5BCB1B6C5} requires a parent with following specification:
Family: DVA
ProductName: Adobe Premiere Pro CS6_AdobePremierePro6.0fr_FRLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
07/11/14 06:31:53:465 | [INFO] | | OOBE | DE | | | | 3212 | DW023: The extension payload: Adobe Premiere Pro CS6_6.0.5_AdobePremierePro6.0ko_KRLanguagePack 6.0.5.0 {AEE3F2C5-94D0-49C7-A02B-006E98774C8F} requires a parent with following specification:
Family: DVA
ProductName: Adobe Premiere Pro CS6_AdobePremierePro6.0ko_KRLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
07/11/14 06:31:53:465 | [INFO] | | OOBE | DE | | | | 3212 | DW023: The extension payload: Adobe Premiere Pro CS6_6.0.5_AdobePremierePro6.0ja_JPLanguagePack 6.0.5.0 {C4A4DD5F-EDCE-4C4C-A21C-C6F7F10AE278} requires a parent with following specification:
Family: DVA
ProductName: Adobe Premiere Pro CS6_AdobePremierePro6.0ja_JPLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
07/11/14 06:31:53:465 | [INFO] | | OOBE | DE | | | | 3212 | DW023: The extension payload: Adobe Premiere Pro CS6_6.0.5_AdobePremierePro6.0es_ESLanguagePack 6.0.5.0 {E10FE0AE-3B32-4DF6-891F-FF34F0066CF1} requires a parent with following specification:
Family: DVA
ProductName: Adobe Premiere Pro CS6_AdobePremierePro6.0es_ESLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
07/11/14 06:31:53:465 | [INFO] | | OOBE | DE | | | | 3212 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
07/11/14 06:31:53:465 | [INFO] | | OOBE | DE | | | | 3212 |   Adobe Premiere Pro CS6_6.0.5_AdobePremierePro6.0AllTrial 6.0.5.0 {692FB95F-C093-40CA-B1F6-CAE22F4570B1}: 0 (0,0)
07/11/14 06:31:53:465 | [INFO] | | OOBE | DE | | | | 3212 |   Adobe Premiere Pro CS6_6.0.5_AdobePremierePro6.0en_USLanguagePack 6.0.5.0 {9BB1C798-8F56-44FB-B599-AB87748BB970}: 0 (0,0)
07/11/14 06:31:53:465 | [INFO] | | OOBE | DE | | | | 3212 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
07/11/14 06:31:53:465 | [INFO] | | OOBE | DE | | | | 3212 | Patch Adobe Premiere Pro CS6_6.0.5_AdobePremierePro6.0AllTrial 6.0.5.0 {692FB95F-C093-40CA-B1F6-CAE22F4570B1} can be applied to product Adobe Premiere Pro CS6 6.0.0.0 {42CED1DA-1C36-45D2-88C0-C32DB6B82B49}
07/11/14 06:31:53:465 | [INFO] | | OOBE | DE | | | | 3212 | Patch Adobe Premiere Pro CS6_6.0.5_AdobePremierePro6.0en_USLanguagePack 6.0.5.0 {9BB1C798-8F56-44FB-B599-AB87748BB970} can be applied to product Adobe Premiere Pro CS6_AdobePremierePro6.0en_USLanguagePack 6.0.0.0 {D094CE41-D4F5-473E-8915-B1D026CB193E}
07/11/14 06:32:16:016 | [INFO] | | OOBE | DE | | | | 3212 | Setting property "DEVersion" to: 6.0
07/11/14 06:32:16:016 | [INFO] | | OOBE | DE | | | | 3212 | Setting property "installSourcePath" to: C:\Users\Wilcox\Desktop\Adobe
07/11/14 06:32:16:016 | [INFO] | | OOBE | DE | | | | 3212 | Setting property "mode" to: silent
07/11/14 06:32:16:016 | [INFO] | | OOBE | DE | | | | 3212 | Setting property "workflow" to: updater
07/11/14 06:32:16:016 | [INFO] | | OOBE | DE | | | | 3212 | Overwrite property "DEVersion" to: 6.0
07/11/14 06:32:16:016 | [INFO] | | OOBE | DE | | | | 3212 | Overwrite property "extensionsOnly" to: 1
07/11/14 06:32:16:016 | [INFO] | | OOBE | DE | | | | 3212 | Overwrite property "mode" to: silent
07/11/14 06:32:16:016 | [INFO] | | OOBE | DE | | | | 3212 | Overwrite property "patchesOnly" to: 1
07/11/14 06:32:16:016 | [INFO] | | OOBE | DE | | | | 3212 | Overwrite property "workflow" to: updater
07/11/14 06:32:16:017 | [INFO] | | OOBE | DE | | | | 3212 | Found payload actions:
07/11/14 06:32:16:017 | [INFO] | | OOBE | DE | | | | 3212 | Deciding what installer mode to use...
07/11/14 06:32:16:032 | [INFO] | | OOBE | DE | | | | 3212 | BEGIN Setting requested payload actions
07/11/14 06:32:16:033 | [INFO] | | OOBE | DE | | | | 3212 | Value returned on lookup of payload: Adobe Premiere Pro CS6_6.0.5_AdobePremierePro6.0AllTrial 6.0.5.0 {692FB95F-C093-40CA-B1F6-CAE22F4570B1} is: false
07/11/14 06:32:16:033 | [INFO] | | OOBE | DE | | | | 3212 | Action string for Adobe Premiere Pro CS6_6.0.5_AdobePremierePro6.0AllTrial 6.0.5.0 {692FB95F-C093-40CA-B1F6-CAE22F4570B1} is install
07/11/14 06:32:16:033 | [INFO] | | OOBE | DE | | | | 3212 | Value returned on lookup of payload: Adobe Premiere Pro CS6_6.0.5_AdobePremierePro6.0en_USLanguagePack 6.0.5.0 {9BB1C798-8F56-44FB-B599-AB87748BB970} is: true
07/11/14 06:32:16:033 | [INFO] | | OOBE | DE | | | | 3212 | Action string for Adobe Premiere Pro CS6_6.0.5_AdobePremierePro6.0en_USLanguagePack 6.0.5.0 {9BB1C798-8F56-44FB-B599-AB87748BB970} is install
07/11/14 06:32:16:034 | [INFO] | | OOBE | DE | | | | 3212 | END Setting requested payload actions
07/11/14 06:32:16:089 | [INFO] | | OOBE | DE | | | | 3212 | Collected advanced path check information for INSTALLDIR
07/11/14 06:32:16:089 | [INFO] | | OOBE | DE | | | | 3212 | INSTALLDIR is a well-formed path
07/11/14 06:32:16:089 | [INFO] | | OOBE | DE | | | | 3212 | INSTALLDIR is not the root path
07/11/14 06:32:16:089 | [INFO] | | OOBE | DE | | | | 3212 | INSTALLDIR is on a local volume
07/11/14 06:32:16:089 | [INFO] | | OOBE | DE | | | | 3212 | INSTALLDIR is on a writable volume
07/11/14 06:32:16:089 | [INFO] | | OOBE | DE | | | | 3212 | INSTALLDIR is not on a case sensitive volume
07/11/14 06:32:16:089 | [INFO] | | OOBE | DE | | | | 3212 | INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
07/11/14 06:32:16:636 | [INFO] | | OOBE | DE | | | | 3212 | BEGIN InstallOperationsQueue Unordered operations
07/11/14 06:32:16:636 | [INFO] | | OOBE | DE | | | | 3212 |   Adobe Premiere Pro CS6_6.0.5_AdobePremierePro6.0AllTrial 6.0.5.0 {692FB95F-C093-40CA-B1F6-CAE22F4570B1}: with operation install
07/11/14 06:32:16:636 | [INFO] | | OOBE | DE | | | | 3212 |   Adobe Premiere Pro CS6_6.0.5_AdobePremierePro6.0en_USLanguagePack 6.0.5.0 {9BB1C798-8F56-44FB-B599-AB87748BB970}: with operation repair
07/11/14 06:32:16:636 | [INFO] | | OOBE | DE | | | | 3212 | END InstallOperationsQueue Unordered operations
07/11/14 06:32:16:636 | [INFO] | | OOBE | DE | | | | 3212 | BEGIN InstallOperationsQueue Ordered operations
07/11/14 06:32:16:636 | [INFO] | | OOBE | DE | | | | 3212 |   Adobe Premiere Pro CS6_6.0.5_AdobePremierePro6.0AllTrial 6.0.5.0 {692FB95F-C093-40CA-B1F6-CAE22F4570B1}: with operation install
07/11/14 06:32:16:636 | [INFO] | | OOBE | DE | | | | 3212 |   Adobe Premiere Pro CS6_6.0.5_AdobePremierePro6.0en_USLanguagePack 6.0.5.0 {9BB1C798-8F56-44FB-B599-AB87748BB970}: with operation repair
07/11/14 06:32:16:636 | [INFO] | | OOBE | DE | | | | 3212 | END InstallOperationsQueue Ordered operations
07/11/14 06:32:16:686 | [WARN] | | OOBE | DE | | | | 3212 | DW035: Patcher: Adobe Premiere Pro CS6_6.0.5_AdobePremierePro6.0en_USLanguagePack 6.0.5.0 {9BB1C798-8F56-44FB-B599-AB87748BB970} has already been applied. Patchers cannot be repaired/reinstalled, skipping this patcher
07/11/14 06:32:16:688 | [INFO] | | OOBE | DE | | | | 3212 | Payloads passed preflight validation.
07/11/14 06:32:16:688 | [INFO] | | OOBE | DE | | | | 3212 | Call PreSession Custom Hook
07/11/14 06:32:16:688 | [INFO] | | OOBE | DE | | | | 3212 | BEGIN InstallOperationsQueue Unordered operations
07/11/14 06:32:16:688 | [INFO] | | OOBE | DE | | | | 3212 |   Adobe Premiere Pro CS6_6.0.5_AdobePremierePro6.0AllTrial 6.0.5.0 {692FB95F-C093-40CA-B1F6-CAE22F4570B1}: with operation install
07/11/14 06:32:16:688 | [INFO] | | OOBE | DE | | | | 3212 |   Adobe Premiere Pro CS6_6.0.5_AdobePremierePro6.0en_USLanguagePack 6.0.5.0 {9BB1C798-8F56-44FB-B599-AB87748BB970}: with operation repair
07/11/14 06:32:16:688 | [INFO] | | OOBE | DE | | | | 3212 | END InstallOperationsQueue Unordered operations
07/11/14 06:32:16:688 | [INFO] | | OOBE | DE | | | | 3212 | BEGIN InstallOperationsQueue Ordered operations
07/11/14 06:32:16:688 | [INFO] | | OOBE | DE | | | | 3212 |   Adobe Premiere Pro CS6_6.0.5_AdobePremierePro6.0AllTrial 6.0.5.0 {692FB95F-C093-40CA-B1F6-CAE22F4570B1}: with operation install
07/11/14 06:32:16:688 | [INFO] | | OOBE | DE | | | | 3212 |   Adobe Premiere Pro CS6_6.0.5_AdobePremierePro6.0en_USLanguagePack 6.0.5.0 {9BB1C798-8F56-44FB-B599-AB87748BB970}: with operation repair
07/11/14 06:32:16:688 | [INFO] | | OOBE | DE | | | | 3212 | END InstallOperationsQueue Ordered operations
07/11/14 06:32:16:840 | [INFO] | | OOBE | DE | | | | 3212 | Calling the custom action code for pre-install for payload Adobe Premiere Pro CS6_6.0.5_AdobePremierePro6.0AllTrial 6.0.5.0 {692FB95F-C093-40CA-B1F6-CAE22F4570B1}
07/11/14 06:32:16:840 | [INFO] | | OOBE | DE | | | | 3212 | ::START TIMER:: [Payload Operation :{692FB95F-C093-40CA-B1F6-CAE22F4570B1}]
07/11/14 06:32:16:846 | [INFO] | | OOBE | DE | | | | 4248 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
07/11/14 06:32:16:846 | [INFO] | | OOBE | DE | | | | 4248 | Installer Operation: PayloadInstaller
07/11/14 06:32:16:846 | [INFO] | | OOBE | DE | | | | 4248 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
07/11/14 06:32:16:846 | [INFO] | | OOBE | DE | | | | 4248 | Request to install payload
07/11/14 06:32:16:856 | [INFO] | | OOBE | DE | | | | 4248 | Payload Adobe Premiere Pro CS6_6.0.5_AdobePremierePro6.0AllTrial 6.0.5.0 {692FB95F-C093-40CA-B1F6-CAE22F4570B1}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
07/11/14 06:32:59:560 | [INFO] | | OOBE | DE | | | | 4248 | Extracting assets complete. Number assets: 1
07/11/14 06:32:59:560 | [INFO] | | OOBE | DE | | | | 4248 | CustomizedPatch property not found in database
07/11/14 06:32:59:560 | [INFO] | | OOBE | DE | | | | 4248 | Beginning installation for payload at C:\Users\Wilcox\Desktop\Adobe\payloads\AdobePremierePro6.0AllTrial-200813201940\Install.d b
07/11/14 06:32:59:864 | [ERROR] | | OOBE | DE | | | | 4248 | DF012: Unable to locate file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{692FB95F-C093-40CA-B1F6-CAE22F4570B1}\1215"(Seq 142)
07/11/14 06:32:59:864 | [WARN] | | OOBE | DE | | | | 4248 | DW063: Command ARKMoveFileCommand failed.(Seq 142)
07/11/14 06:32:59:865 | [INFO] | | OOBE | DE | | | | 4248 | Completing installation for payload at C:\Users\Wilcox\Desktop\Adobe\payloads\AdobePremierePro6.0AllTrial-200813201940\Install.d b
07/11/14 06:33:00:649 | [INFO] | | OOBE | DE | | | | 3212 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
07/11/14 06:33:00:649 | [INFO] | | OOBE | DE | | | | 3212 | :: END TIMER :: [Payload Operation :{692FB95F-C093-40CA-B1F6-CAE22F4570B1}] took 43807.4 milliseconds (43.8074 seconds) DTR = 57.3419 KBPS (0.0559979 MBPS)
07/11/14 06:33:00:652 | [INFO] | | OOBE | DE | | | | 3212 | User specified overrideFile:
07/11/14 06:33:00:656 | [INFO] | | OOBE | DE | | | | 3212 | The csu inventory was not updated for payload Adobe Premiere Pro CS6_6.0.5_AdobePremierePro6.0AllTrial 6.0.5.0 {692FB95F-C093-40CA-B1F6-CAE22F4570B1}, value of local var is -1
07/11/14 06:33:00:656 | [INFO] | | OOBE | DE | | | | 3212 | Calling the ROLLBACK custom action code for pre-install for payload Adobe Premiere Pro CS6_6.0.5_AdobePremierePro6.0AllTrial 6.0.5.0 {692FB95F-C093-40CA-B1F6-CAE22F4570B1}
07/11/14 06:33:00:659 | [WARN] | | OOBE | DE | | | | 3212 | DW035: Patcher: Adobe Premiere Pro CS6_6.0.5_AdobePremierePro6.0en_USLanguagePack 6.0.5.0 {9BB1C798-8F56-44FB-B599-AB87748BB970} has already been applied. Patchers cannot be repaired/reinstalled, skipping this patcher
07/11/14 06:33:00:659 | [INFO] | | OOBE | DE | | | | 3212 | Skipping payload Adobe Premiere Pro CS6_6.0.5_AdobePremierePro6.0en_USLanguagePack 6.0.5.0 {9BB1C798-8F56-44FB-B599-AB87748BB970} as payload is not cached
07/11/14 06:33:00:659 | [INFO] | | OOBE | DE | | | | 3212 | No operation. We're done:
07/11/14 06:33:02:663 | [INFO] | | OOBE | DE | | | | 3212 | Total components installed: 0
07/11/14 06:33:02:663 | [INFO] | | OOBE | DE | | | | 3212 | Total components repaired: 0
07/11/14 06:33:02:663 | [INFO] | | OOBE | DE | | | | 3212 | Total components removed: 0
07/11/14 06:33:02:663 | [WARN] | | OOBE | DE | | | | 3212 | DW050: The following payload errors were found during install:
07/11/14 06:33:02:663 | [WARN] | | OOBE | DE | | | | 3212 | DW050: - Adobe Premiere Pro CS6_6.0.5_AdobePremierePro6.0AllTrial: Install failed
07/11/14 06:33:02:663 | [WARN] | | OOBE | DE | | | | 3212 | DW050: - Adobe Premiere Pro CS6_6.0.5_AdobePremierePro6.0en_USLanguagePack: Patch already installed
07/11/14 06:33:02:663 | [INFO] | | OOBE | DE | | | | 3212 | Call PostSession Custom Hook
07/11/14 06:33:02:663 | [INFO] | | OOBE | DE | | | | 3212 | :: END TIMER :: [Total Timer] took 70381.1 milliseconds (70.3811 seconds) DTR = 28.8714 KBPS (0.0281947 MBPS)
07/11/14 06:33:03:663 | [INFO] | | OOBE | DE | | | | 3212 | -------------------------------------- Summary --------------------------------------
07/11/14 06:33:03:663 | [INFO] | | OOBE | DE | | | | 3212 | - 0 fatal error(s), 1 error(s)
07/11/14 06:33:03:663 | [INFO] | | OOBE | DE | | | | 3212 | Win OS version: 6.1.1.0 64 bit Type: 1
07/11/14 06:33:03:663 | [INFO] | | OOBE | DE | | | | 3212 |
07/11/14 06:33:03:663 | [INFO] | | OOBE | DE | | | | 3212 | ----------- Payload: Adobe Premiere Pro CS6_6.0.5_AdobePremierePro6.0AllTrial 6.0.5.0 {692FB95F-C093-40CA-B1F6-CAE22F4570B1} -----------
07/11/14 06:33:03:663 | [INFO] | | OOBE | DE | | | | 3212 | ERROR: DF012: Unable to locate file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{692FB95F-C093-40CA-B1F6-CAE22F4570B1}\1215"(Seq 142)
07/11/14 06:33:03:663 | [INFO] | | OOBE | DE | | | | 3212 |
07/11/14 06:33:03:663 | [INFO] | | OOBE | DE | | | | 3212 | Please search the above error string(s) to find when the error occurred.
07/11/14 06:33:03:663 | [INFO] | | OOBE | DE | | | | 3212 | These errors resulted in installer Exit Code mentioned below.
07/11/14 06:33:03:663 | [INFO] | | OOBE | DE | | | | 3212 | -------------------------------------------------------------------------------------
07/11/14 06:33:03:663 | [INFO] | | OOBE | DE | | | | 3212 |
07/11/14 06:33:03:663 | [INFO] | | OOBE | DE | | | | 3212 | Exit Code: 7 - Unable to complete Silent workflow.
07/11/14 06:33:03:663 | [INFO] | | OOBE | DE | | | | 3212 | Please see specific errors for troubleshooting. For example, ERROR: DF012 ...
07/11/14 06:33:03:663 | [INFO] | | OOBE | DE | | | | 3212 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
07/11/14 06:33:03:663 | [INFO] | | OOBE | DE | | | | 3212 | END - Installer Session
07/11/14 06:33:03:663 | [INFO] | | OOBE | DE | | | | 3212 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

Branching this to a new discussion.
Colinwilcox81 do you consistently see the same error every time you try to apply the update? If so then please remove all installed Adobe applications and run the CC Cleaner tool. You can find more details at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.

New FireFox 29 upgrade keeps experiencing " Firefox is alreay running" errors.

I'm running Windows 8.1 and was using Firefox seamlessly. Since the upgrade to Firefox 29, it keeps experiencing " Firefox is already running" errors. I then have to end it in task manager to launch it. I've deleted the parent.lock several times with no luck. I've uninstalled and reinstalled Firefox several times with no luck. I'm using Windows firewall and Avast Antivirus. I even uninstalled Avast temporarily, in case it was causing problems, no change. I have Firefox on my daughter computer and it's been upgraded to Firefox 29 as well. Her computer is running Windows 7 and experiencing no problems. Please help, I've resorted to using IE11. I don't like chrome, opera, etc and want to return to Firefox.

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).
''(If you're using an added theme, switch to the Default theme.)''
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the '''Restart with Add-ons Disabled...''' menu item:<br>
[[Image:FirefoxSafeMode|width=520]]<br><br>
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
Thank you.

"installation already running" error

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