Another installer already running

When I originally downloaded PS Elements 13 and tried to run the installer, it would always crash - telling me that another installer was already running. I had to download the files manually. Now the software is trying to apply an update to version 13.1 and I am having the same problem - the installer tells me that another installer is already running.
I have rebooted my machine (running Windows 7 Enterprise SP1 x64) in case another process was hanging around from a previous software update but this makes no difference. Anyone got any suggestions?
Thanks!

check your running processes in task manager.

Similar Messages

"Another installer is running" is the error message I get when trying to download

I bought Creative Cloud but can't download the apps. I have been trying for days. It says Another installer is running and won'rt go further - but I have no other installer running.

Which operating system are you using? Have you tried rebooting your computer and trying again?

The adobe application manager cannot install updates since it says that another installer is running

The adobe application manager cannot install updates since it says that another installer is running?? Another installer is not running, any way to fix this?

We can't know. You are not providing any system information or other details. Restart your system, make sure to sign in as admin, then try again.
Mylenium

"installation already running" error

i have just got a iphone, and to get it to wrk i have to upgrade my itunes/quicktime and safari to the latest versions. but when i click to update i get errors coming up saying its already running somewhere else and i have to close it down to continue with the current install but i can t see anywhere where this is running. on the itunes update screen i get a little red error icon nxt to each of the updates and at the end says i have to manually download it but again i get the same error message........ im tearing my hair out over this.it must be a simple fix that im not seeing as i can install other programs fine. please has anyone had this problem and found a solution?

Look in the event viewer - does it tell you what is trying to install?
You could also make sure the installer is set to manual, not automatic.
go to start > run
type in services.msc and hit enter
scroll down to Windows Installer Service
Right click on it and go to properties
Then set it to Manual
I'd tell you to download and run the microsoft uninstaller utility, but you'd just get the same error that another install is in progress ; (

While reinstalling Cloud desktop app, its stopped by message that says another installer is running

First thing that happend was that my CC said that there was an update waiting, but I couldnt download it because a pop up window said that another installer is currently running and that I need to close it before installing the product, but there is literally nothing else running, Restarted and closed everytthing I could think of, uninstalled Cloud desktop, and when I went to download it, the same message popped up.
Nothing is installing or updating, nothing us open. Im on a Mac, and literally nothing is open besides finder. Why can I not download the CC app? I cant download any other apps now because there is not CC app.

Hi thrasher1992,
Please launch Activity Monitor and close every Adobe process and then try installing CC Desktop apps. It should fix the issue.
Please let us know if it helps.
Regards,
Abhijit

Cannot open subscription version of captivate - adobe installer already running

Help anyone...i have tried everything...
disabling windows installer
manual installer
rebooting
Just cannot get the subscription "version" to open, I have the exe file on the desktop, it starts to work and install but just keep getting this error message

apology for the delay in response.You may also check for PDapp.exe process, and click End Process.
You have to Repeat for all additional instances of PDapp.exe processes.
Regards,
Rajeev.

Another Version Already Running?

I keep getting this error message every time I try to install Creative Cloud on my computer. I am running on Windows 7 or 8 and at one point, the Creative Cloud app was on my desktop. However, it disappeared. I've tried to re-install it time and time again, but have been having difficulties and each time I get this message. I can't seem to download any of the adobe products off the adobe website. It is really frustrating because I need these programs for my courses. I've looked all over my computer to find the program and I can't. Any help would be aprreciated.

Terminate the process in the task manager.
Mylenium

CS6 Design and Web Premium - Install Error "You are already running another installer,"

Hi
I have just downloaded CS6 Design and Web Premium and I have been having problems running the Adobe Installer on a Windows 8 HP laptop. The Adobe installer gets 75% way through the setup process and then stops with error message "Installerfailed to initialise".
I have run Adobe Support Advisor and the error message is "cpsid_82829s6: "You are already running another installer," bootstrapper error has occurred."
I have looked at the FAQ's and have done the following
I have checked System Resources -> Process and I can't see any other setup programmes running
I have run CS5 Cleaner tool and cleared out any older versions of adobe products
Rebooted the laptop
Tried running the Adobe Installer and the same error messages appear.
Submitted/packaged the Adobe Support Adviser - 40-85436-165301042013
I did prevousily have CS6 Cloud Trial running on the Laptop but all of the porgramms have been uninstalled and the CS5 Cleaner Toll appears to have cleared any remaining elements.
I would be grateful for some help and advice in sorting this out.
Kind regards
Steve

Hi
I have hopfully attached a PDF with screen shots of the process.
Hopefully will be of some help in resolving the problem.
Kind regards
Steve

Protection Error - This application cannot continue because another application with an identical serial number is already running on another computer on your network

I attempted to open Final Cut Express this morning and got the message, "Protection Error - This application cannot continue because another application with an identical serial number is already running on another computer on your network".
I have no other FCE on any computers...this is the only mac running (iMac 2008 model). I used a preference manager app and deleted preferences...didn't work. I uninstalled and reinstalled FCE...didn't work.
This is the first time I have used FCE since installing the Yosemite OS, so I'm thinking perhaps that has something to do with it.
Any ideas?

There have been recent posts appearing about your problem. I'm not sure if anyone has found a solution.
FCE was abandoned by Apple years ago, and they are currently making Operating Systems without regard to how it impacts FCE.
countrynewsman wrote:
I uninstalled and reinstalled FCE...didn't work.
That is what I would try - a fresh install - but your need to use FCS remover (from the same software source as Preference Manager) to make sure you get all traces of your existing installation off the drive prior to doing the installation:
http://www.digitalrebellion.com/fcsremover/
If you use FCS Remover, and reinstall the other problem may be that Apple has apparently removed the Software Upgrade to FCE 4.0.3.
So unless you have a 4.0.3 install disk, or you hadn't upgraded past the version number of the install disk you do have, you legacy projects may be tagged as being created with a later version than you have and not open.
Hope it works out for you.
MtD

Run another installer at the end of a LabVIEW installer

Since the DIAdem installer is not an optional installer to include with a LabVIEW built installer, I have decided to copy the files to the destination PC and run the DIAdem installer at the conclusion of my program's installer. This does not work because there is another installer, i.e. my built installer, that is still in progress and it results in the following error. Does anyone know of a way around this?
Note: I have tried it through a batch file and in another executable VI to perform the same action.

Sounds like you've already seen this:
Running another MSI installer Using Batch Files
I got this working for one of my projects but I think it involved some batch file wizardry that I've since forgotten.

(error 36) another installer is already runing

I keep getting the same error whenever i try to install anything from the adobe application manager:
"Installation failed- Another installer is already running, Please wait for it to finish and try agian (36)"
i dont see any other installations running, or any other instances of the application manager. anyone else having this problem? its really frustrating

How to use Windows Task Manager
Look for setup.exe, msiexec.exe and similar...
Mylenium

I try to open Firefox. Get error message saying Firefox is already running and needs to close - another error message say Firefox can't open

Turned on laptop (rebooted) after being away from it for a few hours. Went to open my home page. Error message popped up saying Firefox is already running and must be closed. I closed it and another error message popped up saying Firefox can't open - incomplete or missing files.
I went into Processes to close Firefox. Selected 'end process' but nothing happened.
Tried to use Internet Explorer but it just gets hung up. Cannot access anything.
And, because I can't open Firefox, I can't go a refresh.
Everything was working just fine a few hours ago.
Any thoughts?

What is the computer system and Firefox on the bad computer?
Separate Issue;
Your System Details on this computer shows;
Multiple versions of your Adobe programs.
Having more than one version of a program may cause issues.
Go to '''adobe.com''' and download the full installers after removing
all of the old programs.
Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac Options)'' ''' key, and then starting Firefox. Is the problem still there?
This is not a cure but will make it easier if Firefox locks up in Windows.
'''https://support.mozilla.org/questions/997866''' {web link}

When I try to start Firefox, I get a message that it is already running but not responding and I can't run another Firefox at the same time. I uninstalled and reinstalled. No change. Tried various other suggestions. Help!!

When I try to start Firefox, I get a message that it is already running, but not responding and that I should close it before trying to run another Firefox. But I cannot find a way to close Firefox program that is not running as far as I can see. I tried uninstalling and reinstalling Firefox, but that did not work. I've tried various other things, but no luck. I thought programs should stop when the computer is turned off, but that didn't work either.

How are you opening the Profile Manager?
*http://kb.mozillazine.org/Profile_Manager
Sounds that Firefox is still or already running.<br />
See:
*http://kb.mozillazine.org/Kill_application

Every time I try to load firefox, WindowsXP says firefox is already running but not responding and before it can load another I have to shut down the one running and reboot my computer.

My problems started when I downloaded Ilivid downloader, after I loaded the program and watched the short video the program started messing up my computer. It spread itself all over my hard drive, changed my homepage, my search engine, locked me out of being able to change certain settings, made some of its files undeleteable and since then my firefox will not load. I removed my version of firefox and reinstalled it several times. I still got the same response. I went into the registry and deleted all references to Mozilla and Firefox and reinstalled it again, same response. I spent days trying to delete all references to ilivid downloader and every file I could find that made any reference to ilivid. I hope you can help me with my problem. I like using firefox and would like to start using it again. Thanks

See
* [[Firefox is already running but is not responding]]
Try closing any running instances of ''firefox.exe'' (and plugincontainer.exe) using something such as Task Manager. That should allow you to then restart Firefox.
As for iLivid. Possibly it also has associated apps or extensions with names not including the word iLivid. Looking at their own FAQs there are instructions to remove iLivid using the Windows Control panel, and mention of other bundled software that you may wish to remove. It seems it is more of a nuisacne rahter than out and out malware.
* see http://www.ilivid.com/faq.htm (page scrolls for more info) but includes:
How do I uninstall the software?
The software can be removed in a simple was like any other software:
Go to the Windows Start menu and then to Control Panel > Add/Remove ("Programs & Features" in Vista & Windows 7) and click "Remove" next to the software name (e.g iLivid Download manager / Windows iLivid Toolbar ).
During the installation bundle software are offered, each can easily be removed following those instructions: Uninstall Yontoo Addon , Uninstall Search Toolbar (powered by Bing) or Uninstall Babylon.

How do I install Firefox upgrade when I get a messasge that another version is already running (which it is not)?

Every day I have been getting a notice saying that installation of a Firefox upgrade (v. 3.67.8)is strongly recommended. I have been a very happy user of v.3.6.3, with Vista.
I clicked on the installation and it did not work! It began downloading and then I got this message in a little window:
The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again.
If I click OK in that window, or if I close the window, the downloading starts again and I get the same message!
I do not find Firefox in my list of programs, and the icon for my previous version (3.6.3) no longer works!
== This happened ==
Every time Firefox opened
== August 2, 2010 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6.5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; .NET4.0C)

See https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding

Another installer already running

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