Installation Fail (Adobe CS6 Design and Web) : Internet Connection

Hello,
One of students asked me about one problem which was relevant to Internet Connection when he installed Adobe CS 6.
To begin with, I should have a check at internet connection on his laptop. Accessing to Adobe website, Google and Youtube was fine. I couldn't see any Internet problem.
Second, I should check an installation CD. We have 5 installation CDs so that I changed a different CD to install CS6 on his laptop. The same message, however, came up again.
Last, I  should install Adobe CS6 without a license key which was a trial version. Even though I pressed 'Next' button, it didn't work.
Is this a problem of CS6 or his laptop? Other softwares was fine but the problem happened to CS6 only.
Thanks

here's how to troubleshoot adobe connection problems, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

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