Installation fails on OS X Snow Leopard

I have an app using the sidecar installer, when a user tries to install it on Snow Leopard it goes through the process and eventually gets to this error message:
This occurs when I try to install from a CD. Here's the install log:
UI SWF load is complete
stateRunningAppInstaller: appinstaller -runtime "/Volumes/startrungrow/Install Start, Run & Grow Your Business.app/Contents/Frameworks" -withRuntime -url file:///Volumes/startrungrow/srg.air
App installer failed; exit code 7
begin quitting
AIR is not installed after it closes. If the user already has AIR installed, then the installation succeeds.

I re-downloaded the sidecar installer and it appears to work in my initial test.
Is it possible that, despite still being AIR 1.5.2, the installer was updated? The installer we shipped and the installer that's up for download have different filesizes.

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  • Installation of iworks 09 on snow leopard

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    Process:         Pages [1702]
    Path:            /Applications/iWork '09/Pages.app/Contents/MacOS/Pages
    Identifier:      com.apple.iWork.Pages
    Version:         ??? (???)
    Build Info:      Pages-7460000~8
    Code Type:       X86 (Native)
    Parent Process:  launchd [105]
    Date/Time:       2012-10-02 22:32:03.084 -0400
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          953112 sec
    Crashes Since Last Report:           53
    Per-App Crashes Since Last Report:   53
    Anonymous UUID:                      D0688186-A388-43E7-ACA0-E7E86327F328
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Crashed Thread:  0
    Dyld Error Message:
      Library not loaded: @rpath/Inventor.framework/Versions/C/Inventor
      Referenced from: /Library/Application Support/iWork '09/Frameworks/SFCompatibility.framework/Versions/A/SFCompatibility
      Reason: image not found
    Binary Images:
    0x8fe00000 - 0x8fe4163b  dyld 132.1 (???) <4CDE4F04-0DD6-224E-ACE5-3C06E169A801> /usr/lib/dyld
    Model: MacBook5,1, BootROM MB51.007D.B03, 2 processors, Intel Core 2 Duo, 2 GHz, 3 GB, SMC 1.40f2
    Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
    Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: WDC WD10TPVT-00HT5T0, 931.51 GB
    Serial ATA Device: HL-DT-ST DVDRW  GS21N, 557 MB
    USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8507, 0x24400000 / 2
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0236, 0x04600000 / 3
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0x04500000 / 2
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8213, 0x06110000 / 3
    Just so you know, I get the same message when I try to open keynote and numbers.

    Have a look at this webpage discussing the same problem, with one solution by carlow1 shown at the link to do with corrupt fonts.
    http://www.mactalk.com.au/11/72737-iwork-09-apps-crashing-snow-leopard.html#post 862633
    Curiously he got it from this forum somewhere, but I couldn't find it

  • Print booklet fails after upgrade to Snow Leopard

    After upgrading to Snow Leopard I had to reinstall the driver for my HP 4000N printer. Now all of my booklets print with the right side truncated in the middle as if the paper were 8-1/2 x 8-1/2 instead of 11 inches wide. The InDesign preview shows it correctly. It printed fine yesterday in OS X 10.5, InDesign CS3. Does anyone have advice?

    I did a clean install of Snow Leopard on a new disk and InDesign has the same problem of clipping a landscape layout booklet.
    I bought a new HP Laserjet and it has the same problem.
    I downloaded a trial version of InDesign CS5 on the new system with the new printer and it has the same problem.
    InDesign just thinks the paper is only 8-1/2" wide in the Print Booklet procedure and it clips the printing at 8-1/2". It will print a normal landscape page fine. It shows the Preview of the booklet correctly. I can save the booklet as a PostScript file and Preview will print it fine. I've been printing the same booklet under 10.5 for several years without problem.
    InDesign just won't print the booklet correclty under Snow Leopard.

  • Interactive movies fail in Safari after Snow leopard

    A lot of folk use this site - Newtonian Physics and also Ecosystems. The pages use QuickTime movies - clickable - as pull down menus and as video illustrations, simulations etc.
    Since Snow Leopard the Quicktime interactive menus don't function. They "pull down" but on selection don't function and leave a black box where the interactive movie was. Not sure what Apple have done to break it! It would be good to get it functioning again - a lot of teachers depend on it. See for example.
    http://rubble.heppell.net/simulations/newton_home.htm

    They "pull down" but on selection don't function and leave a black box where the interactive movie was.
    QT Kirk,
    Believe he is referring to the "pull down" menus at the top of the "Newton" page banner -- not the simulations themselves.

  • New Installation for Mac Os X Snow Leopard Server

    Hi,
    I am new to mack sertvers. Any one know, can I install Mac OS X Snow Leopard on this Dell server?????
    Link for Dell server: http://www.dell.com/us/business/p/poweredge-r710/pd

    Given sufficient free disk and available memory (10 GB or more free disk, and 2 GB or more physical memory, respectively), most any desktop Intel Mac will work with Mac OS X Server 10.6 Snow Leopard Server.  This per the Snow Leopard Server 10.6 Technical Specifications.
    Laptops can also work, but are not supported AFAIK, and Mac OS X Server isn't particularly suited for laptops.
    Apple sells packaged configurations based on Mac Mini (Mac Mini Server) and Mac Pro (Mac Pro Server).
    The upcoming Lion Server requires specific Intel processors.

  • Aperture fail after updating to snow leopard

    after updating to snow leopard, aperture 3 is not working - i have downloaded aperture update 3.1.1, but now it is saying i must have aperture 3 when i try to run it - which i already have???, any help greatly appreciated, thanks.

    Doh! - It had "original" in the filename. Renamed it and run the update successfully... All working well, thanks for your patience... Still getting used to Macs.
    Thanks again.

  • Installation fcp 7/update to snow leopard

    Is it wise to install fcp7 on a newly formatted HD with Leopard and then update to Snow or would it be wiser to do all the system installation first and then install programme? I ask because Snow is delayed in the mail.

    I'd wait and do a full clean install of 10.6 first, then FCS 2009. A complete clean and fresh install is always going to be more predictable.

  • I have a Macbook OSX Version 10.6.8 and I have problem with Movie application 7.1.4 (585) when I try to open it a statement said "MIssing Quicktime Components, re install from Movie Installer" my operation system is snow leopard. Help please!

    I have problem with the Movie application 7.1.4 (585) when I try to open it a statement indicate that there are some "MIssing Quicktime components, re-intall from movie installer" . How can I fix thi problem. Please help.

    Acrobat Support

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