Installation problems - link error, copy error

I have a new installation of debian 2.0 with glibc
The first error:
O/S Error
Error during action 'Relinking executable dbsnmp'.
Command: make -f ins_oemagent.mk idbsnm
make: *** No rule to make target `/usr/lib/libtcl.so',needed by
`dbsnmp'.
Stop.
I ignored it and made a link from libtcl.805.so to libtcl.so
The second error:
(I can't ignore the error)
The files has been copied, the rights are right (the installer
should have the right to overwrite it)
I try to find the script line and don't install the docs (I can
copy it)
-qqqqqqqqqqqqqqqqqqqqqqqqqqqq Oracle
x
x
x Installing... (Cancel)
-qqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqq Retry
x A write error occurred while trying to copy
x '/oracle.inst/unixdoc/server.805/install/lnx_server.805.map'
to
'/oracle/data1/app/oracle/product/8.0.5/doc/server.805/install/ln
x_s
x (No such file or directory.) Would you like to retry the
operation, x
x ignore the error, or allow the error to be processed by
the x
x
Installer?
x (Help...) (Shell) (Cancel)
(Process) (Retry) x
null

I had the same thing happen on your second problem. Part of the
target directory doesn't exist. In
/oracle/data1/app/oracle/product/8.0.5/doc/server.805/install/ln
the "server.805/install" doesn't exist yet. So, when I got the
error, I finished the path myself and told the installer to
retry. It went ahead and finished the installation with no more
errors.
I did not encounter your first problem.
Hope this helps.
Martin Eberhartinger (guest) wrote:
: I have a new installation of debian 2.0 with glibc
: The first error:
: O/S Error
: Error during action 'Relinking executable dbsnmp'.
: Command: make -f ins_oemagent.mk idbsnm
: make: *** No rule to make target `/usr/lib/libtcl.so',needed by
: `dbsnmp'.
: Stop.
: I ignored it and made a link from libtcl.805.so to libtcl.so
: The second error:
: (I can't ignore the error)
: The files has been copied, the rights are right (the installer
: should have the right to overwrite it)
: I try to find the script line and don't install the docs (I can
: copy it)
: -qqqqqqqqqqqqqqqqqqqqqqqqqqqq Oracle
: x
: x
: x Installing...
(Cancel)
: -qqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqq Retry
: x A write error occurred while trying to copy
: x '/oracle.inst/unixdoc/server.805/install/lnx_server.805.map'
: to
'/oracle/data1/app/oracle/product/8.0.5/doc/server.805/install/ln
: x_s
: x (No such file or directory.) Would you like to retry the
: operation, x
: x ignore the error, or allow the error to be processed by
: the x
: x
: Installer?
: x (Help...) (Shell) (Cancel)
: (Process) (Retry) x
null

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Hi hongkongpom,
Just wanted to say that after posting the problem, I had a chat with an iTunes' Tech Support, her name is Rebekah. My problem was resolved after that. Will list the chat history below in hopes that it may help you as well.
Good luck!
Samia
Chat Transcript
Friday, October 4, 2013 05:55 AM
Duration: 81 minutes 28 seconds
Rebekah:
Welcome to AppleCare chat support. Please give me a moment to look over your information.
Rebekah:
Hi, Samia! My name is Rebekah. If we get disconnected, please chat us back. http://www.apple.com/support/ipod/contactEnter the case number from the initial email we sent you. This gives the next advisor you chat with immediate access to your case history.
Rebekah:
Could you please confirm your serial number? I want to be sure we provide the best service possible for you, Samia!
SAMIA:
Sure, it's 8L8395UY2C5
SAMIA:
My problem is with iTunes.
Rebekah:
Thanks for that confirmation. Just a heads up, this is iOS Tech Support. We do support iPod touches, iPads, and iPhones, but not the iPod classic. But no worries! I can get you in touch with a phone Advisor who can get you in touch with the department that specializes in iPod classics and would be able to better assist you. Would that be OK?
SAMIA:
I wasn't able to install the new version of iTunes (version 11.1.1). The installation keeps failing. The they suggested the I install it manually and that failed too. I will attach the message I received.
SAMIA:
I don't have a problem with iPod.
SAMIA:
Just iTunes
Rebekah:
No problem! We can certainly troubleshoot iTunes as much as possible. It may come to the point that you may have to transferred, but we can do as much as possible during this chat!
Rebekah:
Thanks for the screenshot. It is a bit small so I am unable to fully see the message that you are receiving. What is the error message you are receiving?
SAMIA:
This is the message I received in case you weren't able to open the attachment: "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324."
Rebekah:
Thanks for that info!
SAMIA:
Pleasure!
Rebekah:
What version of Windows (XP, Vista, 7) do you have?
SAMIA:
Windows 7
SAMIA:
Windows 7 Home Premium
Rebekah:
Thanks for that confirmation. I do apologize for the delay, Samia. I am researching this error code now. You mentioned trying to install iTunes manually. To be sure I am on the same page, what steps did you take to do that?
SAMIA:
Well when the indsatalltion failed I was given instructions to select Download Only from Tools and then install manually. When I did it, I window popped up with the following items: - AppleApplicationSupport
SAMIA:
- AppleMobileDeviceSupport64
SAMIA:
- Bonjour64
SAMIA:
iTunes64
SAMIA:
SetupAdmin
SAMIA:
I selected Repair in all of them instead of Remove and all worked but iTunes64
SAMIA:
That's when I received the message that I sent you earlier.
SAMIA:
By the way, this is the fir st time something like this occured. I never had problems with installation before.
Rebekah:
I completely understand what you're saying. Since that Repair did not resolve the issue, our best option is to uninstall iTunes and its components and redownload it. To do this, we will follow the steps in this article: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Rebekah:
First, we will want to quit iTunes and/or Apple Software Update if those are open at this time.
SAMIA:
Rebekah, the instructions you gave says, "For Windows XP, follow these steps to remove and reinstall iTunes and other software components for Windows XP."
SAMIA:
I closed all applications
SAMIA:
Also, my iTunes doesn't open anymore after the new failed installation.
Rebekah:
The section that says "For Windows XP…" is in case we opened up the wrong article, as we have the one for Windows Vista, 7, or 8. There is a link to click ("these steps") in those directions that would take us to the article for uninstalling on a Windows XP.
Rebekah:
So no worries! We have the right article!
Rebekah:
On the computer, we will want to click on Start > Control Panel. In Control Panel, we will click the "Uninstall a program" link.
SAMIA:
I thought so after doing a little exploration.
SAMIA:
done
Rebekah:
Alright, we'll want to select iTunes from the list of currently installed programs. Then we will click Uninstall. When asked if you would like to remove iTunes, let's click Yes.
Rebekah:
After the uninstallation is complete, we don't want to restart your computer if you're prompted.
SAMIA:
Done
Rebekah:
Then if you see other iTunes entries on the list, we'll want to remove them the same way.
Rebekah:
Then we will remove all instances of Apple Software Update the same way you removed iTunes.
SAMIA:
Okay, but do I have to remoce iCloud as well?
SAMIA:
Rebekah, I received the same error message again when uninstalling
Rebekah:
We actually do not need to remove iCloud. After the Apple Software Update, we will want to remove all instances of Apple Mobile Device Support
Rebekah:
How strange! Are you able to click past that and allow the process to continue or has it stopped it completely?
SAMIA:
I am unable to uninstall iTunes either
SAMIA:
Stopped completely
SAMIA:
I treied clicking Repair
Rebekah:
Alright, after trying the Repair option, let's see if it will allow us to continue uninstalling or not.
SAMIA:
I tried that but unfortunately, it isn't working. I still get that same message with error code 2324.
Rebekah:
This error code is not something that I am finding in my sources, Samia. So there is a chance that it is being caused with the Windows computer itself. However, I did find a link that may be able to help with uninstalling iTunes from Windows' support site: http://support.microsoft.com/mats/Program_Install_and_Uninstall
SAMIA:
Rebekah, you're a genius! It worked! iTunes is no longer there. What next?
Rebekah:
Awesome! I'm glad that worked!
Rebekah:
To be sure I am on the same page, what was the last component we uninstalled?
SAMIA:
iTunes
SAMIA:
Shall I remove the Apple Application Support, Apple Mobile Device Support, and Apple Software Update
Rebekah:
That is correct! However, we do want to uninstall it in the order I mentioned above. So Apple Software Update first, Apple Mobile Device Support next, and then Apple Mobile Device Support.
SAMIA:
Got it, but is the second one to uninstall Apple Mobile Device Support OR Apple pplication Support?
Rebekah:
The second one is Apple Mobile Device Support.
Rebekah:
The Application Support will be the last component we uninstall.
SAMIA:
Thanks! I'm on it.
SAMIA:
Done! ll 3 are gone, well 4 with iTunes. Now what?
Rebekah:
Awesome! Also, I just noticed that I accidentally typed Apple Mobile Device Support twice, I do apologize for any confusion! Now we will remove all instances of Bonjour and then remove all instances of Apple Application Support.
SAMIA:
There was only 1 instance with Bonjour. I don't know what the instances are for Apple Application Support
Rebekah:
Yes, Bonjour is often only listed once. Is the Apple Application Support listed at all?
SAMIA:
No
SAMIA:
Since I removed it
Rebekah:
Oh, perfect! If it was removed, we should be set!
Rebekah:
We have removed iTunes and its components now! From here, our next step is to restart the computer. Then once you reboot, you can redownload iTunes from apple.com/itunes
Rebekah:
That should allow you to download iTunes!
SAMIA:
Shall I downloaad the latest vesion?
Rebekah:
You will want to first restart the computer as shown in the article. That will ensure that this process goes smoothly and that everything was removed correctly! Then you can try downloading iTunes again.
SAMIA:
Okay, thanks Rebekah!
Rebekah:
You're very welcome! I'm glad I could help! And of course if you have any issue after the reboot and download, you can always chat us back, as chat is open 24 hours! You will just need to give your case number and the next Advisor would have all my notes!
SAMIA:
Thanks again for all your help, for I couldn't have managed with out it. Have a nice day!
Rebekah:
You're very welcome! I know how important iTunes is and I'm glad we could get you on a path to resolution!
Rebekah:
I hope you have a lovely day!
Rebekah:
It's been a pleasure speaking with you! Thanks for chatting with us Samia. If you don't have any more questions, select End Chat from the upper left corner of the chat window.
SAMIA:
Will do, thanks.

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MSI (s) (9C:20) [17:33:23:065]: Machine policy value 'DisableRollback' is 0
MSI (s) (9C:20) [17:33:23:065]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (9C:20) [17:33:23:065]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (9C:20) [17:33:23:066]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (9C:20) [17:33:23:067]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (9C:20) [17:33:23:067]: Restoring environment variables
MSI (s) (9C:20) [17:33:23:089]: Destroying RemoteAPI object.
MSI (s) (9C:28) [17:33:23:089]: Custom Action Manager thread ending.
MSI (c) (C8:B4) [17:33:23:144]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (C8:B4) [17:33:23:175]: MainEngineThread is returning 1603
=== Verbose logging stopped: 11/7/2011 17:33:23 ===

I am using itunes 10 and trying to consolidate my files. I keep getting the error "Copying files failed. The file name was invalid or too long". How can I indentify what file is causing this problem or resolve this issue?

I am using itunes 10 and trying to consolidate my files. I keep getting the error "Copying files failed. The file name was invalid or too long". How can I indentify what file is causing this problem or resolve this issue?

BUMP
Yes, I just get that message. I don't see how I could investigate this problem.
I didn't mention that this happened when I was consolidating my library, not copying files to another computer.
In other words, I'm using a "normal" itunes procedure, itunes won't complete it, and won't tell me exactly why or how to figure out how to fix it...
Is there at least some easy way to tell which files were successfully copied to my itunes music folder so I can work on moving the uncopied files?
Can anybody help me?

Unable to update itunes. help. error message when trying to update to latest version of itunes. "the installer has encountered an unexpected error installing this package. this may indicate a problem with this package. error code 2721"

unable to update itunes. help. error message when trying to update to latest version of itunes. "the installer has encountered an unexpected error installing this package. this may indicate a problem with this package. error code 2721"

Hello chae84swangin,
I recommend following the steps in the article below when getting an error message trying to install iTunes:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Best,
Sheila M.

TS3212 I have a new computer, a HP with windows 8. I try to install itunes and get error. Says the installer has encountered an enexpected error installing thics package. This may indicate a problem with the package. The error code is 2503.

I'm having problems installing Itines on my new computer with Windows 8. I always get problem with install. the error code is 2503. How do I correct this?

Although you're getting a different error message, perhaps try the procedure from the following user tip:
"The administrator has set policies to prevent this installation" error messages when installing iTunes for Windows on Windows Vista and Windows 7 systems

Installation problems - link error, copy error

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