Installed Lightroom 4.4. Crashes every time I try to upgrade my PE11 catalog.
Installed lightroom 4.4. Crashes every time I try to upgrade my PE11 catalog.
Hi sksinner,
You might want to refer : http://helpx.adobe.com/x-productkb/multi/lightroom-3-cant-upgrade-photoshop.html
Similar Messages
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Lightroom 4.1 crashes every time I try to launch the email account manager
Running Lightroom 4.1 64bit edition on Windows 7 Ultimate. Ivy-Bridge 3770, 16Gb Ram, Crucial m4 SSD.
Crashes every time I do the following:
1) I right click on an image in the library or develop module and select "Email Photo"
2) In the From drop down list - select "Go to Email Account Manager". Microsoft Outlook is also listed (I think i played around with outlook in a previous on a previous install, probably lightroom 4 beta, but not the current one).
Lightroom imediately hangs.
Windows Crash Report:
Problem Event Name: APPCRASH
Application Name: lightroom.exe
Application Version: 4.1.0.11
Application Timestamp: 4fb2266f
Fault Module Name: MSVCR100.dll
Fault Module Version: 10.0.30319.415
Fault Module Timestamp: 4d26d15a
Exception Code: 40000015
Exception Offset: 0000000000075fe9
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 3f99
Additional Information 2: 3f99d01d55a59f0cf00ae3a1c9abd440
Additional Information 3: b4f4
Additional Information 4: b4f43863618d6c6fd5483b27fa17fcc5
I tried re-installing but it doesn't seem to fix the issue (it appears that there are some settings or something that are persisting). A completely clean install in a virtual box VM (windows 8) comes right up and gives me the option to select a new email account (sending pictures works fine). Any idea how to completely clear the email account settings so i can start over with setting this up. . ?Hi Sean,
thanks for answering. No, it crashes anyway. I tried changing the identity plate color in all different modules. I was able to change it once when I had just bought a new computer and installed Lightroom, but now I can't. I wonder if there are any cache files or anything causing this. Unfortunately I don't know enough about this to fix it myself. I wondered whether LRB is causing a problem simply by having it installed, but as I said, after I removed it from the Web Galleries folder, the problem still occurred. Is there any way to recreate the identity plate in Photoshop (same font and size etc.) and reimport it into Lightroom? I need to finish my website and my name is sol light, it is barely legible. Any fix or workaround would be appreciated. -
I installed the latest itunes update, 11.4.0.18. Now itunes crashes every time I try to open it.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
You could also try working through
TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
tt2 -
Safari keeps crashing every time I try to open a link from a different application, i.e. Mail. The trouble report says that some problem occurs with libcooliris.dylib plug-in. Can any one help?
Thanks!Dear Linc,
Thank you for the advice, John Blanchard1 and Linc Davis
As suggested in your reference thread I removed "/Library/Printers/hp/PDEs/hpPostScriptPDE.plugin" and the problem has been resolved.
I am guessing the the plug-in for the hp printers got corrupted and effected every thing, or became unsuitable when I installed an Apple update. I would be most grateful if you can confirm how the problem was coursed so I can understand and learn from this experiance.
Ash -
firefox has started crashing every time i try to upload a new page. This has only started happening since i downloaded firefox 4.
The CrashIDs are what is needed. Do not attempt to attach or paste the reports.
#Run Firefox in safe mode does that prevent crashes ?<br/>[[Troubleshoot Firefox issues using Safe Mode]]
#Disable all plugins
#Repeat and this time try in Windows safe mode. use the F8 key <br /> http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7
So you are saying it works ok as long as you avoid certain pages such as this Forum. That makes me wonder if it could be malware that is blocking access to assistance.Run malwarescans with multipe and up-to-date tools.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us! -
Numbers for iPad crashes every time I try to open the date and time keyboard.
I had numbers 1.6.2 installed on my iPad 2 with 5.1.1
I can use every feature without problems, but when I try to open the date time keyboard input method it crashes invariably. I tried to fiddle with language, keyboard, region settings and calendar as noted in other posts b to no avail.
Any idea?Hello, I have the same problem. I have an iPad2 with OS 6.01 and Papers, Numbers and Keynote crash every time I try to open a file. Furthermore, I saved the Getting Started file and when when I tried to open it again the software crashes. Any idea about what is going on?
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Safari (Version 4.1.3) crashes every time I try and open it
Safari (version 4.1.3) crashes every time I try and open it...I can't even get to my homepage before it says an error has occurred. I've followed advice of other posters with this problem but nothing seems to be working. Any help would be appreciated!
Date/Time:
2012-07-02 21:36:35.403 -0400
OS Version:
10.4.11 (Build 8S2167)
Report Version: 4
Command: Safari
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [58]
Version:
4.1.3 (4533.19.4)
Build Version: 1
Project Name: WebBrowser
Source Version: 75331904
PID:
413
Thread: 0
Exception: EXC_BAD_ACCESS (0x0001)
Codes:
KERN_PROTECTION_FAILURE (0x0002) at 0x00000008
Thread 0 Crashed:
0 com.apple.Safari
0x002b80ba 0x1000 + 2846906
1 com.apple.Safari
0x002b812e 0x1000 + 2847022
2 com.apple.Safari
0x002b89a1 0x1000 + 2849185
3 com.apple.Safari
0x002b8a01 0x1000 + 2849281
4 com.apple.Safari
0x000146a5 0x1000 + 79525
5 com.apple.AppKit
0x9343439e -[NSDocument removeWindowController:] + 87
6 com.apple.Safari
0x00071180 0x1000 + 459136
7 com.apple.AppKit
0x932a780a -[NSWindowController _windowWillClose:] + 209
8 com.apple.Safari
0x00130583 0x1000 + 1242499
9 com.apple.Foundation
0x927f3b97 _nsnote_callback + 230
10 com.apple.CoreFoundation
0x908563d2 __CFXNotificationPost + 345
11 com.apple.CoreFoundation
0x9084db51 _CFXNotificationPostNotification + 600
12 com.apple.Foundation
0x927ec128 -[NSNotificationCenter postNotificationName:object:userInfo:] + 121
13 com.apple.Foundation
0x927f30c9 -[NSNotificationCenter postNotificationName:object:] + 55
14 com.apple.AppKit
0x932a760e -[NSWindow _close] + 103
15 com.apple.AppKit
0x932a7580 -[NSWindow close] + 34
16 com.apple.Safari
0x00070c52 0x1000 + 457810
17 com.apple.Safari
0x00070bd5 0x1000 + 457685
18 com.apple.Foundation
0x927f79e9 -[NSArray makeObjectsPerformSelector:withObject:] + 324
19 com.apple.Foundation
0x9280866d -[NSArray makeObjectsPerformSelector:] + 141
20 com.apple.AppKit
0x9340e1d1 -[NSApplication _deallocHardCore:] + 215
21 com.apple.AppKit
0x9340dce4 -[NSApplication terminate:] + 629
22 com.apple.AppKit
0x9340da62 -[NSApplication _terminateSendShould:] + 63
23 libobjc.A.dylib
0x90a5cd76 objc_msgSendv + 54
24 com.apple.Foundation
0x92802d82 -[NSInvocation invoke] + 932
25 com.apple.Foundation
0x92842cca __NSFireTimer + 199
26 com.apple.CoreFoundation
0x9082d756 CFRunLoopRunSpecific + 3341
27 com.apple.CoreFoundation
0x9082ca42 CFRunLoopRunInMode + 61
28 com.apple.HIToolbox
0x92e01878 RunCurrentEventLoopInMode + 285
29 com.apple.HIToolbox
0x92e00eb9 ReceiveNextEventCommon + 184
30 com.apple.HIToolbox
0x92e00dd9 BlockUntilNextEventMatchingListInMode + 81
31 com.apple.AppKit
0x93286f45 _DPSNextEvent + 572
32 com.apple.AppKit
0x93286b37 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
33 com.apple.Safari
0x0000f6f9 0x1000 + 59129
34 com.apple.AppKit
0x932808c4 -[NSApplication run] + 512
35 com.apple.AppKit
0x93274820 NSApplicationMain + 573
36 com.apple.Safari
0x0000749b 0x1000 + 25755
37 com.apple.Safari
0x0010e512 0x1000 + 1103122
38 com.apple.Safari
0x00007219 0x1000 + 25113
Thread 1:
0 libSystem.B.dylib
0x90009817 mach_msg_trap + 7
1 com.apple.CoreFoundation
0x9082d227 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation
0x9082ca42 CFRunLoopRunInMode + 61
3 com.apple.Foundation
0x928585da +[NSURLCache _diskCacheSyncLoop:] + 206
4 com.apple.Foundation
0x927fbcfc forkThreadForFunction + 123
5 libSystem.B.dylib
0x90023d67 _pthread_body + 84
Thread 2:
0 libSystem.B.dylib
0x90009817 mach_msg_trap + 7
1 com.apple.CoreFoundation
0x9082d227 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation
0x9082ca42 CFRunLoopRunInMode + 61
3 com.apple.Safari
0x00026c6d 0x1000 + 154733
4 com.apple.Safari
0x00026b26 0x1000 + 154406
5 com.apple.Safari
0x00026aab 0x1000 + 154283
6 libSystem.B.dylib
0x90023d67 _pthread_body + 84
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000008 ebx: 0x00000008 ecx: 0xa0813d04 edx: 0xffffffff
edi: 0x026737a0 esi: 0x00000000 ebp: 0xbfffe528 esp: 0xbfffe4f0
ss: 0x0000001f efl: 0x00010286 eip: 0x002b80ba cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
Binary Images Description:
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/Applications/Safari.app/Contents/MacOS/Safari
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/System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x1008000 - 0x10f5fff com.apple.WebKit 4533.19 (4533.19.4)
/System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x119a000 - 0x1448fff com.apple.QuartzCore 1.4.13
/System/Library/PrivateFrameworks/Safari.framework/Frameworks/QuartzCore.framewo rk/Versions/A/QuartzCore
0x14dc000 - 0x15bafff libxml2.2.dylib
/usr/lib/libxml2.2.dylib
0x15e6000 - 0x20a7fff com.apple.WebCore 4533.19 (4533.19.4)
/System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framew ork/Versions/A/WebCore
0x2771000 - 0x2772fff com.yourcompany.ct_loader 1.1.0.0 (1100)
/Library/InputManagers/CTLoader/ct_loader.bundle/Contents/MacOS/ct_loader
0xbb68000 - 0xbbf8fff com.conduit.cttoolbar 1.1.0.0 (1100)
/Library/Application Support/Conduit/Plugins/cttoolbar.bundle/Contents/MacOS/ct_plugins
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/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/A TS.framework/Versions/A/ATS
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/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/C oreGraphics.framework/Versions/A/CoreGraphics
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0x93203000 - 0x9321efff com.apple.DirectoryService.Framework 3.3
/System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServic e
0x9326e000 - 0x9326efff com.apple.Cocoa 6.4 (???)
/System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93270000 - 0x93926fff com.apple.AppKit 6.4.10 (824.48)
/System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x93ca7000 - 0x93d22fff com.apple.CoreData 91 (92.1)
/System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x93d5b000 - 0x93e14fff com.apple.audio.toolbox.AudioToolbox 1.4.7
/System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x93e57000 - 0x93e57fff com.apple.audio.units.AudioUnit 1.4.2
/System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x94060000 - 0x940a1fff libsqlite3.0.dylib
/usr/lib/libsqlite3.0.dylib
0x940a9000 - 0x940e3fff libGLImage.dylib
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyli b
0x940e8000 - 0x940fefff com.apple.CoreVideo 1.4.2
/System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x94198000 - 0x941d6fff com.apple.vmutils 4.0.2 (93.1)
/System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x9421a000 - 0x9422bfff com.apple.securityfoundation 2.2.1 (28150)
/System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFound ation
0x94239000 - 0x94277fff com.apple.securityinterface 2.2.1 (27695)
/System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterf ace
0x94293000 - 0x942a2fff libCGATS.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/C oreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x942a9000 - 0x942b4fff libCSync.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/C oreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x94300000 - 0x9431afff libRIP.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/C oreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94320000 - 0x9463ffff com.apple.QuickTime 7.6.4 (1327.73)
/System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94703000 - 0x94711fff com.apple.framework.Apple80211 4.5.5 (455.2)
/System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x947c7000 - 0x9490dfff com.apple.AddressBook.framework 4.0.6 (490)
/System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94999000 - 0x949a8fff com.apple.DSObjCWrappers.Framework 1.1
/System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrap pers
0x949af000 - 0x949d8fff com.apple.LDAPFramework 1.4.2 (69.1.1)
/System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x949de000 - 0x949edfff libsasl2.2.dylib
/usr/lib/libsasl2.2.dylib
0x949f1000 - 0x94a16fff libssl.0.9.7.dylib
/usr/lib/libssl.0.9.7.dylib
0x94a22000 - 0x94a3ffff libresolv.9.dylib
/usr/lib/libresolv.9.dylib
0x94f57000 - 0x94f8ffff com.apple.PDFKit 1.0.4
/System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framewo rk/Versions/A/PDFKit
0x96f70000 - 0x97047fff com.apple.QuartzComposer 1.2.6 (32.25)
/System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer .framework/Versions/A/QuartzComposer
0x970d0000 - 0x970d0fff com.apple.quartzframework 1.0
/System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x98f68000 - 0x98f91fff com.apple.CoreMediaPrivate 15.0
/System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMedi aPrivate
0x9990a000 - 0x99941fff com.apple.Syndication 1.0.8 (56.1)
/System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
0x9b562000 - 0x9b5a2fff com.apple.CoreMediaIOServicesPrivate 20.0
/System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions/ A/CoreMediaIOServicesPrivate
0x9b8e1000 - 0x9b8f3fff com.apple.SyndicationUI 1.0.8 (56.1)
/System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndication UI
0x9fefc000 - 0x9ffaafff com.apple.QTKit 7.6.4 (1327.73)
/System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
Model: iMac5,1, BootROM IM51.0090.B09, 2 processors, Intel Core 2 Duo, 2.16 GHz, 1 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
Memory Module: BANK 0/DIMM0, 512 MB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 512 MB, DDR2 SDRAM, 667 MHz
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (4.170.46.9)
Bluetooth: Version 1.9.5f4, 2 service, 1 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD2500JS-40TGB0, 232.89 GB
Parallel ATA Device: PIONEER DVD-RW DVR-K06
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
USB Device: USB Optical Mouse, Logitech, Up to 1.5 Mb/sec, 500 mA
USB Device: Deskjet 3840, HP, Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mAYou installed the Conduit spyware. To remove it, select Go ▹ Go to Folder… from the Finder menu bar, then copy the following text into the box that opens:
~/Library/Application Support/Conduit
Delete the selected item, if it exists.
Now select Go to Folder… again and enter:
/Library
From the folder that opens, delete the following items, if they exist. You may be prompted for your login password.
Application Support/Conduit
InputManagers/CTLoader
LaunchAgents/com.conduit.loader.agent.plist
ScriptingAdditions/ct_scripting.osax
Close the folder. Now select Go to Folder… again and copy:
/Applications/Toolbars
Delete that item. Close the Finder windows you opened. Log out and log back in. -
Just updated to v 3.6.21 because previous version was a pain too. When I updated to that one it made the window opening delayed - I mean REALLY delayed, like at least a minute EVERY time, including start-up. How annoying. NOW I can't print and it crashes EVERY time I try. Doesn't matter if I use the pull down menu or the comand "P", or the print preview. I have a Mac running OSX v 10.4.11. I know my software is older so if there's a conflict can I uninstall FF and re-install an older version that works?? IF so, how do I do this? PLEASE HELP ME. thanks
You may well find this article of interest and help in sorting out your problems: [[Installing a previous version of Firefox]] The article does contain a link for previous versions, but also points out other troubleshooting advice that may be more appropriate in some instances.
Another useful article is [[Basic Troubleshooting]]
I hope you sort out your problems either by downgrading or finding the cause of the problem. -
Photoshop CS3 crashes every time I try "safe as" command!
Hi
My Photoshop CS3 crashes every time I try "safe as" command, I am on OsX 10.5.6. I tried to reinstall the problem is still there, permissions are fixed, I have no idea what happened. It worked for years without problems and now all of the sudden that. The only change I did on the machine is to install PGP.
Any ideas??
Thanks>It is not a notebook, but a MacPro 32GB RAM ( I think it should be enough) over 700GB for scratch and 160GB HD. I don't think that it is PGP, because the same configuration runs on my 2.6 Macbook Pro perfectly.
Understand that the two machines are not running
exactly the same configuration -- unless you've got 32GB RAM stuffed inside and have matching drives, applications, third-party software/utilities/plugins, OS, and application preference settings on both.
I'm trying to figure out what is different on the two systems.
Also, how did you prepare the computer when you ran upgrades? Did you run Disk Utility and DiskWarrior?
Neil -
Uprgraded to yosemite all good but iphoto crashes every time I attempt to upgrade the photo library
Hi all,
This is driving me insane.
I have uprgraded to yosemite all good but iphoto crashes every time I attempt to upgrade the photo library:-
I have upgraded to yosemite 3 times in case thats where there problem was - no.
I removed and reinstalled the new iphoto program about 5 times - no avail.
I have installed iphoto library upgrader but it says that my library does not need it.
I have installed iphoto9.1 update but it states that it cannot be installed on the disc as iphoto 9.0 or later must be installed but i have installed the latest version?
I have even upgraded the server and i paid for this.
When i open iphoto in applications it will open then state that i need to upgrade the library - i am happy to do this.
I agree to this then iphoto crashes and closes before doing anything else.
I have also tried holding the option button and opening iphoto but it crashes all the same.
I am at a loss what to do. I could not access my library at all but i managed to find all my pics in finder so i have backed everything up and deleted all the files in the hope this would fix it - nope. Still the same.
Does anyone have any suggestions?? Please oh please, this has taken days and countless wifi hours...
TIA...Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. -
How do I fix iphoto when it crashes every time i try to import
How do I fix iphoto when it crashes every time i try to import
By doing stuff.
There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have. -
Speed grade CS6 crashes every time I try to open it
I looked up my Speed Grade CS6 and it stated it worked with OS6.8 and OS7. Well, mine will not open, it crashes every time i try to open it. I have and older Mac Pro 1.1 and can back door it and different processor but am I wasting my time and money I don't have? Help!
Not on Mac myself, but I've seen several issues on new installs that can be a pain. First ... there's some permissions on the Mac that can with some of the OS releases get set wrong ... similar to the way on the PC side of things some folks have to set it to "run as Administrator account" or something like that. Sorry but I don't know the precise language or location of that setting.
Second, on installation some times there can be garbage created in pref settings that can cause this ... trying to remember ... it's I think holding shift-alt- while starting the program that gets it by the prefs & setup files, which sometimes fixes this.
Third, at times you just need to uninstall/reinstall. Best done using Adobe's CC Cleaner tool, as it deletes all the preference/setup files that typical OS uninstalls don't get. And are realistically the things you most want GONE to fix this.
Adobe CC Cleaner App
https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Neil -
My preview crashes every time I try to open it since the Maverick upgrade. Any thoughts?
The problem is with facebook, go to settings / facebook / your user name and delete your account, the do a hard reset (home+power for some seconds).
dont need to delete the facebook app! just delete your integrate account from settings
cheers! -
Muse crashes every time I try to open a project.
I was working on a file this morning and saved it on my desktop
I then went to open it on my laptop and Muse crashes every time I try to open it.Thanks for the quick response.
Yes, on Google Drive.
I just your answer to a post involving this after I posted this one, about it corrupting the file while syncing.
I went back and downloaded a previous version of the file from Google Drive and all works fine now.
Thanks for the solution! -
I have an iPad 1 and after I got the latest update for keynote and Now it crashes every time I try to open it
Do you have iOS 5.1.1 on your original iPad? If not update the iOS.
You might also try quitting the app and then reset the pad.
Go to the Home screen and double click the Home button. That will reveal the row of recently used apps at the bottom of the screen. Tap and hold on the app in question until it wiggles and displays a minus sign. Tap the minus sign to actually quit the app. Then tap anywhere on the screen above that bottom row to return the screen to normal. Then reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
Still no joy? Delete the Keynote app, reset the iPad and then reinstall Keynote. You will not have to pay for downloading it again.
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