Installing epson cx4200

Question

I purchased a Imac 17" intel core duo in late January with a epson stylus cx4200 all in one. I tried to install the printer & found the software on the cd did not work with the intel. I talked to epson & they said to wait & check in febuary for the new drivers. I have downloaded & installed the drivers 4 times & cannot get them to work. I reset the printer preferences & restart the computer then install the software. In the add printers screen it list the cx4200 but in the 3 boxes in the bottom the printe using box does not show the cx4200. I click more printers but don't see it in the list. I read that others have this printer & it is working. What am I doing wrong? Thanks

Answer 1

Here's is what I got from Epson today on the CX4200 printer and scanner driver issue...I have not tried it yet but will walk through it this week. Kindof long but I hope it is useful.
-PEJ
Thank you for contacting the Epson Connection.
To clear a mix of driver files and get only the latest Intel Duo Core
driver download installed and working properly, do the following:
REMOVE FILES
1. Double click on the MAC HARD DRIVE.
2. Double click on the LIBRARY folder.
3. Double click on the PRINTERS folder.
4. Drag the EPSON folder to the trash can.
5. Close any open windows.
6. Double click on the MAC HARD DRIVE.
7. Double click on the LIBRARY folder.
8. Double click on the RECEIPTS folder.
9. Delete any "Epson" receipts.
10. Close all open windows and restart your computer.
DOWNLOAD
If you have not done so already, use the following steps to obtain the
download for the new Intel Duo Core driver:
1. Go to http://support.epson.com
2. For a multifunction device, select All-in-Ones then Flatbed, then your
all-in-one model.
3. Under "Drivers and Downloads" select Macintosh.
4. Download only the driver marked for the Intel Duo Core system:
Printer Driver v2.5a for PowerPC and v3.0aAs for Intel Core Duo
Macintosh Intel Core Duo with OS X (v10.4.4), Macintosh OS X (v10.2.x -
10.4.x)
epson11782.dmg - 11.9MB - posted on 02/23/06
This file contains the Epson Stylus CX4200 Printer Driver v2.5a for PowerPC
computers with OS X (v10.2.x - 10.4.x) and v3.0aAs for Intel Core Duo
computers with OS X (v10.4.x). This driver will auto detect PowerPC and
Intel Core Duo computers and install the appropriate driver.
Installation instructions:
1. Double-clicking this file creates an
"epson11782cx42_printer_driver_ppc25amactel30aas" disk image on your
desktop.
2. Open this disk image and double-click the "Installer" icon to begin the
installation.
3. Enter password and follow prompts through install.
4. Quit the installer and restart the Mac once the installation is
complete.
Please try the following to add the printer once the new downloadable Intel
Duo Core driver has been downloaded and installed properly:
1. Connect printer.
2. Open Printer Setup Utility.
3. Click ADD.
4. Ensure you are on the Default Browser window.
5. Highlight printer as it appears under Printer Name.
6. For "Print Using" select "Epson Stylus CX4200 Series" if this
automatically appears on the list. If this does not appear, select OTHER
(not "Epson" - which links you to GIMP drivers, which we don't recommend or
support).
7. A new window opens where you can Browse to the hard drive location of:
HD > Library > Printers > Epson > Inkjet Printers
(This location contains all the Intel Duo Core Epson driver plugins, be
they resident or downloaded.)
8. Highlight/Select the plugin for your printer model in the Inkjet
Printers folder, then click OPEN.
9. Use the up/down arrows at the end of "Print Using" again to (re)select
the printer's name, which will now appear at the TOP of the "Print Using"
list.
10. Click ADD. The new downloaded driver will now be added on the list.
11. If there are other printers on the list, ensure the Epson is made
default before testing.
If you have any difficulties using the scanner portion, the following steps
will also help with a cleanout and custom reinstall of the Epson Scan
driver for the new Intel Duo Core:
To get the Epson Scan scanner driver running on the Intel Duo Core mac, a
complete cleanout and reinstall may be required.
REMOVE EPSON SCANNER FILES
In this case we would recommend using the following steps to get a full
cleanout of all hidden files from earlier Epson Scan version(s) and a fresh
install:
UNINSTALL
Note: the files found will vary by OS and driver version. Not all files and
locations will be present. If one cannot be found, just skip to the next
item. If an "Epson Scan" or "Epson Scanner" named file is found in an
adjacent location, you can trash it. Do not remove any other "Epson" files.
1. Go into HD, APPLICATIONS, UTILITIES and open ACTIVITY MONITOR. Highlight
the EPSON SCANNER MONITOR process and click STOP or QUIT PROCESS to FORCE
QUIT the process. Close ACTIVITY MONITOR.
In HD, APPLICATIONS - move EPSON SCAN and EPSON SCANNER MONITOR to the
trash.
2a. In HD, LIBRARY, APPLICATION SUPPORT, EPSON - remove EPSON SCAN, if
present. Also check the contents of the Epson folder. Remove only files
inside it that are related to the scanner, for example "Epson USB Scanner"
or "Epson FW scanner bundle".
2b. Check in HD, LIBRARY, APPLICATION SUPPORT. There may be other Epson
files. Any files to do with the Epson scanner name or Epson Scan you can
remove from here.
3. In HD, LIBRARY, APPLICATION SUPPORT, TWAIN*, TWAIN DATA SOURCES - remove
EPSON SCAN, if present, and any files bearing your scanner's name. (*The
Twain folder may not be present on all OS 10.4 Macs.)
4a. In HD, LIBRARY, IMAGE CAPTURE, TWAIN DATA SOURCES - remove any Epson
scanner-named ".ds" files, for example the bearing your scanner's name,
EPSON STYLUS or PERFECTION #### X.ds
4b. In HD, LIBRARY, IMAGE CAPTURE, DEVICES, remove EPSON SCANNER.DS, if
present
(This is a generic resident scanner driver. Once the Epson scanner software
is working properly it will not be needed, so it can be deleted.)
5. In HD, USERS, (YOUR USER NAME), LIBRARY, PREFERENCES - remove EPSON
(scanner name ####) PREFS, if present
6. In HD, USERS, (YOUR USER NAME), LIBRARY, PREFERENCES, EPSON - remove
EPSON SCAN and EPSON SCANNERMONITOR PREFS, if present
Once the above files have been moved to the trash, you do not need to empty
the trash. Simply restart your Mac. You are ready to reinstall.
DOWNLOAD
If you have not done so already, use the following steps to obtain the
download for the new Intel Duo Core driver:
1. Go to http://support.epson.com
2. For a multifunction device, select All-in-Ones, then Flatbed, then your
all-in-one model.
3. Under "Drivers and Downloads" select Macintosh.
4. Download only the driver marked for the Intel Duo Core system:
TWAIN Driver and EPSON Scan Utility v2.77A
Macintosh Intel Core Duo with OS X (v10.4.4)
epson11777.dmg - 21.6MB - posted on 02/13/06
Installation instructions:
1. Double-click this file to create an
"epson11777twain_driver_and_epson_scan_utility277a" disk image on your
desktop.
2. Open the disk image.
3. Double-click the "EPSON Scan Installer" icon to begin the installation.
4. Enter password and follow prompts to install the driver. At the "Easy
Install" option, use the up/down arrows and select CUSTOM Install. Check
only your scanner model before clicking Install.
5. After installation is complete, quit the installer and restart the Mac
before testing.
To test this driver, do the following:
1. Launch Epson Scan by going into your HARD DRIVE, APPLICATIONS, and EPSON
SCAN.
2. If prompted, select your scanner from the list of models and click OK.
3. In the FILE SAVE SETTINGS window, you can designate the location, name
and type of file the scans will be saved as.
-LOCATION defaults to HD/USERS/(YOUR USER NAME)/PICTURES. Click CHOOSE if
you wish to change this.
-PREFIX determines how the scan will be named. Type any name you like. You
can also designate a start number.
-FILE TYPE dicates what format the scans will be saved in. ie. .JPG, .TIFF,
.PDF, or .PICT)
-For example: if the prefix is "img", the start number is "1", and the
format is "JPG", the name of the file saved in
PICTURES will be "IMG001.JPG"
4. Click OK once settings are changed as desired.
5. The EPSON SCAN window will open and begin scanning in FULL AUTO MODE. In
FULL AUTO MODE the software makes all the decisions for you (as to what is
being scanned, where it is on the flatbed, etc). This is the easiest way to
scan.
6. If you want full control over the scanning process click PAUSE and
change FULL AUTO MODE to HOME MODE or PROFESSIONAL MODE. In the latter two
modes you can change your scan settings as desired. Click SCAN after you
have selected your settings. Click CLOSE once the EPSON SCAN is finished
scanning.
7. When scanning is complete, your images will be saved in the location
specified on FILE SAVE SETTINGS, with the prefix and in the format you set.
If you require further assistance with this particular issue, please ensure
all of our previous correspondence is contained in your reply, so we can
better track the history of this issue.
If you have a different issue, please submit another E-form via our website
(http://www.epson.com), and we will respond in a timely manner. Thank you
again for contacting Epson.
Susan R
Epson Connection
G5   Mac OS X (10.4.3)