Installing or updating an extension fails

Firefox version: 3.6.8
OS: Mandriva Linux 2010.1
After adding a new extension, or updating an existing one, Firefox asks for a restart. When Firefox restarts, the extension is not installed/updated and it requires a restart.
When checking the extensions.log file I found the following three lines repeated a number of times on each Firefox start:
2010-08-12 17:25:25 - safeInstallOperation: file extraction failed, rolling back file moves and aborting installation.
2010-08-12 17:25:25 - ExtensionManager:_finishOperations - failure, catching exception - lineno: 1608 - file: undefined - [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIFile.permissions]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: file:///usr/lib/xulrunner-1.9.2.8/components/nsExtensionManager.js :: safeInstallOperation :: line 1608" data: no]

After some trial and error, I discover that my instance of this problem was caused by having the profile on a FAT drive (for ease of dual boot with Windows). FAT does not allow user permissions so any attempt to do chown fails. Copying the profile to my Linux filesystem in a temporary directory, changing ~/.thunderbird/profiles.ini to point to it and doing the install worked perfectly. I then copied all the files in the profile directory back again and I now have the add-on installed.
Something of a work-around, but at least it worked

Similar Messages

  • I can't get serial number for Acrobat X Pro... I tried to install an update and it failed (error code 1310) and the help site said to uninstall it then reinstall it from the install files.  I did that and now I can't get past the serial number.  I can't f

    How do I find my serial number when I have uninstalled Acrobat?

    Hi pata1922,
    Please check the KB : http://helpx.adobe.com/x-productkb/global/find-serial-number.html
    Regards,
    Rave

  • Install Software Updates Step fails during Build and Capture

    I have run into a problem while attempting to use the Install Software Update task during a build and capture task sequence.  I have MDT 2012U1 integrated into SCCM 2012.
    The Install Software steps find and use the Deployment Points fine and the Use Toolkit steps similarly are able to download their source files from the distribution points using the Network Access account.  The Install Software Updates step, however
    fails with an access denied error in the CAS.log.
    I have found that I can work around this problem by setting the DP to allow anonymous access.  After checking this box, the software updates install during the build and capture task sequence.  Unchecking the Allow anoymous makes the problem recur.
    I would like to not have to have the "allow anonymous access" enabled on the DPs for obvious reasons.  Other packages download correctly from the DP with anonymous access disabled - they use the network access account.  Install Software Updates
    is the only step that seems unable to use that account to talk with the DP.
    Is this a known issue?  Is there a work around?

    Thanks for the information. I will give that a try.  I do have the SMSMP & SMSSLP (not sure I need this one in 2012) filled in in the Configmgr client install settings.  Before I did that, it couldn't even find the SUP.
    I am a little skeptical that the hotfix will fix my problem since most packages are downloading from the DP fine - it is only Software Updates that are failing to download.  On the other hand, it is clearly a permissions issue since allowing anonymous
    on the DP resolves the issue, all be it in a way I am uncomfortable maintaining in the long run.
    That KB replaces a lot of key Windows system files.  Hopefully, it won't cause more problems than it solves.
    ---additional thought
    I wonder, could it be that Packages that work without this KB have package share settings with "Copy the content in this package to a packages share on Distribution Points" cleared/unchecked?  This setting is not available for patch packages
    - so I wonder if it is enabled by default behind the scenes.  That could explain why the patch packages are affected and not the other regular application packages I have are not.  All my regular packages so far do not have the
    "Copy the content" box checked. Clients would be accessing the packages differently I suppose based on whether it was through a packages share or through the new SCCM 2012 package storage thing with the hashing.

  • [solved] Preferred way to install & update Gnome extensions

    Hello there,
    What is the preferred way to install and update Gnome extensions?
    Do you
    a) install the respective extensions from the AUR
    b) or do you use the https://extensions.gnome.org/local/ page for that purpose?
    What are the advantages and disadvantages of both ways?
    Thanks!
    Last edited by orschiro (2013-06-13 10:10:48)

    Unia wrote:
    Thaodan wrote:Why add an extra interface if your package manager already does the job?
    Because if you use the AUR, you depend on the respective maintainers to update their PKGBUILD when a newer version is out. If they don't update, you will not receive a notification that a newer version of your extension is available.
    With extensions.gnome.org/local, you do not depend on anyone else. It has no harm to your system to manage extensions like this; they get installed for just your user (in $HOME/.local/share/gnome-shell/extensions).
    I know which method I prefer.
    Hmm true, despite the bad effects of using the AUR prefer to use it cause I don't like to add extra interfaces for every app. But I think that is just an opinion...

  • Unable to install WSUS Updates KB720211 x64 and KB2734608-x64 on windows server 2012 r2 standard

    Hi,
    Am testing SCCM 2012 R2 in virtual environment. To handle Windows 8 clients, need to install KB2734608 update, which is failing.
    Not able to install WSUS Updates KB720211 x64 too. The server is on Windows Server Standard 2012 R2 x64.
    Any help will be appreciated.

    Hi,
    Agree with Michael. KB2734608 is applied to the WSUS 3.0 SP2. If we install the WSUS on Windows Server 2012 or later, the version of the WSUS becomes to v6.
    Best Regards.
    Steven Lee Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • Firefox update is constantly failing and is stuck in a loop. I don't know how to bypass this. Help

    When I start firefox, it automatically tries to install an update. This fails and it repeats, getting stuck in a loop which I can not get out of. Consequently, I am unable to open firefox and use the internet on this program. I have clicked ok, closed the dialogue box and ended the program using the task manager. None of these have worked. I prefer using firefox to other browsers but have had to return to internet explorer for the time being.
    Do I need to uninstall and reinstall firefox or is there another option?

    See http://kb.mozillazine.org/Software_Update (Software Update not working properly)
    Remove the files in the updates and updates\0 folder:
    C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
    (%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates)
    Do a clean reinstall:
    * Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
    * Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
    * Don't remove personal data when uninstalling.
    * It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

  • Built-In Keyboard Firmware Update 1.0 fails with error 23:3 on MacBook 2,1

    I attempted to install "Built-In Keyboard Firmware Update 1.0" on two laptops tonight.
    Macbook Pro 3,1:
    Hadn't experienced the issue that the firmware would resolve. Installed the update anyway, successfully, and continued to have no problems since.
    Macbook 2,1:
    Hadn't experienced the issue that the firmware would resolve. Tried to install the update, but it failed with error "23:3". After the failure, the keyboard was non-responsive for about 30-60 seconds, during which time I assume it restored/re"booted" itself. Keyboard function was restored automatically after this time, though there was no indication that it would return, and I had to suffer a minor sweat. Still, I didn't learn I power cycled the system and tried again, but the update never installed successfully.
    Lessons learned -
    If it ain't broken...
    That said, Apple seems to have designed their hardware well enough to be able to recover from a failed firmware update. In this case, you just have to pray a little until the keyboard responds again.
    Apple: be so kind, let us know what 23:3 means, and if needed, update the Firmware Updater.
    //

    Hi,
    I was just wondering how you were able to get the macbook to accept the update? I had to take mine to apple store and get entire keyboard and trackpad replaced in my macbook. They then told me to ignore the update cause they did not have any other keyboards to replace if it happened again.

  • Update for Extension Manager failed install

    Adobe Updater has an Update for Extension Manager 6.0.5 that has failed to install on both my computers multiple times. Has any experienced this? Is this update essential?

    Run the Creative Suite Cleaner Tool, try again.
    Mylenium

  • When trying to update my CC apps, the update fails. I get this error: Update Failed. There was an error installing this update. Please try again later or connect customer support. This is currently happening for InDesign, Photoshop and Bridge. I had this

    When trying to update my CC apps, the update fails. I get this error: Update Failed. There was an error installing this update. Please try again later or connect customer support. This is currently happening for InDesign, Photoshop and Bridge. I had this problem previous and was able to fix by doing a complete wipe of my computer and reinstalling CC. However, I should not have to wipe my computer clean everytime I need to do a CC update. HELP!

    Hi,
    Please download the updates directly from the link below:
    WIN: All Adobe CC 2014 Updates: The Direct Download Links for Windows | ProDesignTools
    MAC: All Adobe CC 2014 Updates: The Direct Download Links for Mac OS | ProDesignTools
    Regards,
    Sheena

  • Can someone please tell me why when I tried installing an update on my iPhone 5 from my computer it "failed" and now my phone has a picture of a plug connecting to an itunes icon and there's nothing I can do to remove it?

    My screen is frozen with a picure of a plug trying to connect to an iTunes icon. I can't reboot my phone or sign on to iTunes. When I callmy cell phone number the call goes straight to voice mail! What happened? How do I get rid of the screen on my iPhone? Help please.
    Thanks for any advice.

    There are multiple reasons why the update failed, unless you can provide an error message/code that came up then nodbody will know.
    Now your iPhone is in recovery mode and will now need to be connected to a computer with iTunes and restored to factory settings. This will install the update at the same time.
    If you have a back up of the iPhone before the issue occurred then after the restore to fqactory settings you can restore the back up to the iPhone. If there was no back up then I'm sorry your data is gone.

  • When I click on Firefox it opens with a box that says "Foxfire is installing your updates and will start in a few moments-. " then it says "Software Update Failed (in blue) with an exclamation mark inside a yellow triangle) The update could not be install

    When I click on Firefox the first time it says "Foxfire is installing your updates and will start in a few moments…. (with a green bar)" then it says "Software Update Failed (in blue) with an exclamation mark inside a yellow triangle)
    The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again." When I click the ok, Firefox opens up. If I open another Firefox window with the previous one still running, it doesn't give me any of these messages, it just opens normally.
    == This happened ==
    Every time Firefox opened

    If you can't install on top of the current installation then you need to delete or rename the current Firefox program folder to do a clean install.
    It is possible that your security software is using or locking files, so you can try to temporarily disable that software during the installation.

  • Symbian Anna update 1/2 failed to install

    The story so far. I did the first round Anna update (around 27 mb i think) OTA cos my Ovi Suite never able to update firmware on my n8 since trying to update it to PR 1.2, and I did try reinstalling, redownload, reboot PC, reg clean, ccleaner to fix the Suite but it still do not update my firmware at all. But that's another story.
    So I installed the 1st round, n8 rebooted to white screen, rebooted into homesceen with Midnight theme. SW update then shows 4 more items: Anna update 1/2, 2/2, Store and Social. The 1/2 was showing around 20++ mb. So I selected all 4 and update. Halfway through the installing process of 1/2 update (note the download part of 1/2 was very fast), I did plug in the power pin, cos the installation process was damn slow for 1/2. I did not notice wheher it finised installing cos later i checked it was already on 2/2 (downloaded and installing). It then went to the last two items and installed ok.
    Rebooted device, but SW update still showed Anna update 1/2 available (the only one left) and the download size is now 7166 kb. I proceed to update it, it failes with error but no error codes or any message what was the error about. I tried again and again, with fresh reboots, still failes. What gives?
    Even more, split screen not here. I did the uninstalling Swype, activating qwerty mode in portrait, still no split screen.  I do not have any Betalabs apps.
    My Quickoffice & Reader is not here anymore (the app manager not showing them too). Heck I bought the full ver of Quickoffice 6 last time. Wat a waste of my money now that ver 7 is out!!
    Anyone knows how to delete the "dowloaded cache" of SW updates? I want to force SW update to redownload this 1/2 item to try fix this issue.
    Thanks for listening and please help. Cheers!!
    Solved!
    Go to Solution.

    I got the same problem since this morning on both my N8 & just found out solution on a previous update error similar to this & completed the update on one of the N8. Re-trying on another one.
    Working Solution for failed update was found on Flashism's website quoted & "touched up" per below:
    Big thanks to user “Unick” on Nokia Support Forums, who posted a working solution to the problem, and there are couple of successful installs reported from the solution.
    I just deleted folder E:\Private\20019119\. After that I ran SW update on the phone & it restarted download of Symbian Anna Update 1/2 & 2/2 as well as Social, they  finished updates successfully.
    To delete the mentioned folder, follow these simple steps:
    • Connect your Nokia N8/C7 in Mass Storage mode to PC via USB cable
    • Locate and delete folder named “20019119″ under \Private folder of Mass Storage
    • Unplug the device from PC, and retry again. It should work.
    However, I still got no popup split keyboard after completing the updates & restarted the phone.

  • Why can I no longer install iTunes updates on my computer? I keep getting messages saying it fails, and to do it manually, but then I get popups questioning whether I have the authority to make these changes. And it never updates.

    Why can I no longer install iTunes updates on my computer? I keep getting messages saying it fails, and to do it manually, but then I get popups questioning whether I have the authority to make these changes. And it never updates.

    Make sure you are running as the Administrator of the Account.
    Also...  See this User Tip by turingtest2
    Troubleshooting issues with iTunes for Windows updates

  • Server 2012 (not R2) RODC fails to install Windows Updates

    Good morning all
    Since around October, our 80-odd 2012 (non-R2) RODCs have been failing to install windows updates, rolling them back on reboot. Patches that don't require a reboot are fine. The short version is, please log a call with MS and reference this thread, if you're
    having this issue as currently they're saying they won't fix this!!
    Our product support group opened an official case and reported this with Microsoft and they've found the cause. PLEASE NOTE however, that this relates to RODC and ALL patches failing, not just 3000061 on non-RODC.
    There was some chat relevant to this as originally it was thought KB3000061 was to blame, and a few other people had had the same issue there (see links at the bottom). I think however, that this issue now stands alone as any patch we try to install will
    fail.
    000093 2015-01-23 20:18:30, Info CSI 00000015 Begin executing advanced installer phase 38 (0x00000026) index 4 (sequence 43)
    000094 Old component: [ml:350{175},l:348{174}]"Microsoft-Windows-Web-Services-for-Management-Core, Culture=neutral, Version=6.2.9200.16384, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=wow64, versionScope=NonSxS"
    000095 New component: [ml:350{175},l:348{174}]"Microsoft-Windows-Web-Services-for-Management-Core, Culture=neutral, Version=6.2.9200.17100, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=wow64, versionScope=NonSxS"
    000096 Install mode: install
    000097 Installer ID: {118ca598-79a0-4297-953d-e82183960fd2}
    000098 Installer name: [13]"Group Trustee"
    000099 2015-01-23 20:18:30, Error CSI 00000001@2015/1/23:20:18:30.673 (F) CMIADAPTER: Inner Error Message from AI HRESULT = HRESULT_FROM_NT(STATUS_NOT_SUPPORTED)
    000100 [
    000101 (null)
    000102 ]
    000103 [gle=0x80004005]
    000104 2015-01-23 20:18:30, Error CSI 00000002@2015/1/23:20:18:30.673 (F) CMIADAPTER: AI failed. HRESULT = HRESULT_FROM_NT(STATUS_NOT_SUPPORTED)
    000105 Element:
    000106 [372]"<groupTrustee xmlns="urn:schemas-microsoft-com:asm.v3" name="WinRMRemoteWMIUsers__" description="Members of this group can access WMI resources over management protocols (such as WS-Management via the Windows Remote Management service). This applies only to WMI namespaces that grant access to the user." type="User" enabled="true">
    000107
    000108 <members></members>
    000109
    000110 </groupTrustee>"
    000111 [gle=0x80004005]
    000112 2015-01-23 20:18:30, Error CSI 00000003@2015/1/23:20:18:30.673 (F) CMIADAPTER: Exiting with HRESULT code = HRESULT_FROM_NT(STATUS_NOT_SUPPORTED).
    000113 [gle=0x80004005]
    Cause:
    The installer uses SAM API calls to manage the group. It always connects to the local SAM instance. The component also handles an uninstall task in the same function. On uninstall the group is being deleted.
    So the SAM handle is requested with "Create Group" and "Delete" access.
    The error happens because a RODC does not allow any changes and thus returns STATUS_NOT_SUPPORTED.
    More information about the prevent from accidental deletion feature please refer :
    http://technet.microsoft.com/en-us/library/cc773347(v=WS.10).aspx
    http://technet.microsoft.com/en-us/library/cc739350(v=WS.10).aspx
    Recommendation:
    This is a Bug in the RODC running on server 2012, However you may do an in place upgrade to Server 2012 R2 and then proceed with the installation of the patch.
    The bad news is this is fixed in 2012 R2 with a hotfix - but it isn't fixed in 2012 and it won't be because.. they've only had one official report logged. And that was by us. So, if you want this fixed, you need to start logging this with MS now.
    What I can say just now is that this isn't related to the registry fixes with WinEVT we've all been trying, it's NOT limited to 2008 that has been upgraded in place to 2012 (our product support group replicated it in the lab with a brand new 2012 promoted
    to RODC) and it IS only happening with RODC. Possible fix might be to make your RODC RW for a bit and install your patches then.
    Background reading:
    https://social.technet.microsoft.com/Forums/en-US/f77691d8-a9d0-4714-98ad-71665cfa8965/kb3000061-fails-to-install-on-server-2012?forum=winserver8gen
    https://social.technet.microsoft.com/Forums/en-US/70219bcb-36a8-466e-900b-cbf390db38d2/failure-configuring-windows-updates-reverting-changes-postreboot-status-0x800f0922?forum=winserver8gen

    The error indicates that IIS is returning a "404 not found" error back to the Windows Update Agent.  That might mean that you need to specify the correct port that WSUS is listening on, e.g.:
    WSUSServer=http://yourserver:8530
    Thanks,
    -Michael Niehaus
    Senior Product Marketing Manager, Windows Deployment
    http://blogs.technet.com/mniehaus
    [email protected]

  • Acrobat Updater plug-in fails to install

    I'm running Mac OS 10.4.11 on Mac G5 Quad, 6.5GB RAM, and whenever I run the Adobe Updater for my CS3 programs, I get a dialog box that says, "A new version of the Adobe Updater is available for installation. Click OK to install it now.", so I do, and it downloads and starts to mount a dmg or something, then I get an error message, "Adobe Acrobat Updater plug-in failed to install.", so I never know if it updated the rest of the Suite or not, can't find any info about this. Has anyone found the answer to this? Thanks! :)

    Hi Meisha,
    I have had the same problem for months now and cannot figure out how to solve this. I have seen another discussion with the same topic "Adobe Acrobat updater plug-in failed to install" but am unable to reply to the discussion for some reason. I'm new to using the forum.
    Someone in that discussion (Donald Raymond) posted a command, but I don't understand how to effect the command nor how to reach him to ask him to clarify. The discussion link is here:
    "http://www.adobeforums.com/webx?128@@.3bc4ba94"
    I wish that Adobe would address this issue and give a valid solution. Otherwise, I'm unable to update my CS3 products on Mac OS. I also tried to install a download of a new Adobe update manager, but that didn't solve the issue.
    I hope someone can help us!

Maybe you are looking for