Instantiating a PDF-file that is present as an attachmeent in a SOFM object

Hi all,
I have a workflow that processes incoming customer request that come in via e-mail. For each e-mail a workflow is triggered using transaction SO28. This results in a workflow with a SOFM attachment. If the incoming e-mail contains an attachment (PDF-file)  this PDF is visible in the SOFM object as an attaachment.
However I want to instantiate this PDF-attachment automatically so that it is available in the workflow as an IMAGE object.
Does anybody have experience with this or have some handy coding for this?
This would be greatly appreciated!
Kind regards,
Erik Gouw

I'm not an expert on editing files that are opened by another application, but I am not sure it _can_ be done the way you currently have it set up.  At least as far as IE is concerned.  (And I hate IE, too.. never did like it.)
IMHO, the file should be stored in a database; that way, no matter how many people are accessing it, you can make changes and save them to the binary stored in a BLOB/CLOB datatype.  And if you (exclusive) lock the record as it's being saved, whomever is trying to access it will be "paused" until the save is complete and they will then retrieve the latest update without any corruption of data, or other 'hiccup'.
If a database is not an option, I'm not sure what to do.  If it were an intranet, it might be different.  But a network share isn't the best solution.  It might be cost-saving or easier to maintain; but there's a saying - You can have it cheap, fast, or good; pick two.
^_^

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