Instructed to download adobe manager, now says that 00 days left on trial, but I purchased the product a long time ago?

I was suddenly asked to download the adobe program manager when I started Adobe Premiere Elements 12. I did it, and then it asked me to log into my account, which I did. Now it's stating that I have 00 days left on my trial and will not start. I have purchased the product a long time ago, it was never on a trial basis. My account also reflects this. What's up??

kcoldani
What computer operating system was your Premiere Elements 12 running on? What computer operating system are you now trying to get the product installed? Same?
For now I am assuming Windows 7, 8, or 8.1 64 bit.
When you get the tryout looking dialog, does it include the choices of License This Product or Buy? If so, what happens if you click on License This Product?
How are you installing the program - from installation files from an online download or from installation disc from box packaging of the program?
If an online download from your Adobe Account/Orders, there should be 2 files for you to download...exe (Adobe Application Manager) and 7z (the program).
Have you attempted to update the Adobe Application Manager that is requested? Probably referring to
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
Please review and consider and then we can try to put it altogether.
Thanks.
ATR

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Instructed to download adobe manager, now says that 00 days left on trial, but I purchased the product a long time ago?

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