Inter-book links not working files generated with Acrobat 9 Pro

Dear All,
We're using TCS 2.5 and generating PDF using Acrobat Pro Extended 9 from our FM 9 guides. We have many links between guides and these links no longer work. Now only the xrefs within a guide work.
We have the same relative paths for the FM guides and PDF and keep all the guides open when generating them and when generating the PDFs.
The links appear active (acrobat displays the little hand) but when you click the link nothing happens.
We have no problems using FM 9 with Distiller 7, but we've upgraded to TCS on some machines and this is where we're having this problem (on machines with Acrobat Pro Extended 9). Does anyone know if this is a bug? or a conversion setting that we don't know about?
Thank you for any help or suggestions you can provide!
Regards,
Susanne

I've found that down loading the PDF file to the Nook and using Acrobat reader allows the links to work, however this is way cumbersome, any way to work on files directly on Acorbat.com?

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Logs also looks normal to me.
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Does this is a normal behaviour before tools patch 85211 being applied ?
Thanks,
aLuNa
My APPSRV Log:
PSSAMSRV.12 (0) [11/03/12 09:04:46](0) PeopleTools Release 8.52 (WinX86) starting. Tuxedo server is APPSRV(99)/100
PSSAMSRV.12 (0) [11/03/12 09:04:46](0) Cache Directory being used: C:\APPSRV_CONFIG\appserv\HCDMO\CACHE\PSSAMSRV_100\
PSSAMSRV.12 (0) [11/03/12 09:04:46](0) Server started
PSRENSRV.2808 [11/03/12 09:04:49](0) PeopleTools Release 8.52 (WinX86) starting. Tuxedo server is RENGRP(92)/101
PSRENSRV.2808 [11/03/12 09:04:49](3) Switching to new log file C:\APPSRV_CONFIG\appserv\HCDMO\LOGS\PSRENSRV_1103.LOG
PSADMIN.2124 (0) [11/03/12 09:04:52](0) End boot attempt on domain HCDMO
PSAPPSRV.1488 (3) [11/03/12 09:13:16 GetCertificate](3) Returning context. ID=PTWEBSERVER, Lang=ENG, UStreamId=091316_1488.3, Token=PSFT_HR/2012-11-03-02.13.17.193528/PTWEBSERVER/ENG/XxZ3vyJWXF/S1MoQtG2Wox6wGJA=
PSAPPSRV.1488 (5) [11/03/12 09:13:21 GetCertificate](3) Returning context. ID=PTWEBSERVER, Lang=ENG, UStreamId=091321_1488.5, Token=PSFT_HR/2012-11-03-02.13.22.193632/PTWEBSERVER/ENG/pS6ec6pIAJJSYc1oOWcNYiR0UFQ=
PSAPPSRV.1488 (7) [11/03/12 09:13:29 GetCertificate](3) Returning context. ID=PS, Lang=ENG, UStreamId=091329_1488.7, Token=PSFT_HR/2012-11-03-02.13.30.193285/PS/ENG/3GnOezS6D9PUlzwrjPwqexv4ir0=
PSAPPSRV.1488 (34) [11/03/12 09:18:47 GetCertificate](3) Returning context. ID=PS, Lang=ENG, UStreamId=091847_1488.34, Token=PSFT_HR/2012-11-03-02.18.48.194158/PS/ENG//oJB5tvSHYNzsmZ2Gs4g2vBLUVs=

alunwawa wrote:
Does anyone ever encountered similar issues before? Yes, I did already see the same, that was when installed the same with 8.52.00 (without Peopletools patch) or without applying the patch project...
Does this is a normal behaviour before tools patch 85211 being applied ?Without patch, you have the error you mentioned. How many time I told that 8.52.03 min. is required, I did not go further, but there was some bugs before which make it not working.
I understand that's rather frustrating for people who wants to jump to Peoplesoft. I don't know SAP, but here you go, Peoplesoft is not a simple toy.
Unfortunately, if you have no access to My Oracle Support to get the Peoplesoft patches, you have no way but work on Peoplesoft OVM (free of use), and to use them on VirtualBox, the Jim's articles are worth to follow.
Nicolas.
PS: @Jim, thanks for the kind words.
My last install guide is quite old now (PT8.50/Linux), even though it did not change very much within the last tools 8.52. But seeing the number of time such questions have asked over here (PT8.52 on Windows), I'm thinking to write one more, that time on Windows.

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From:   Colin Brougham <[email protected]>
To:     Dan Seanor <[email protected]>
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Inter-book links not working files generated with Acrobat 9 Pro

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