Internal customer

hello, friends.
please help me identify if there is a standard SAP scenario with the following processes:
1. the sales department in a company sends an order (MTO) to the manufacturing plant within the same company
2. the manufacturing section produces and ships the finished goods
3. the sales department receives the goods in its distribution centers
4. the sales department sells the finished goods under Sales from Stock scenario
i was thinking of the following alternatives -
1. STO (how can PO from the sales department trigger an MTO production?) or
2. manufacturing issues a sales order, delivers from sales order stock to sales department, then sales department GRs the goods (but referenced to what?)
other concerns:
1. if manufacturing and sales are both located within the same plant, is STO still applicable?
2. if movement is within the plant, will accounting documents still be created?
3. is there a simpler standard solution?
i would appreciate your valued inputs!!!
many thanks...

Dear Jonathan
The scenario what you had explained is best suited for MM / SD route. That is you treat the distribution centers as a warehouse from where they release a PO on delivering plant. Delivering plant will stock transfer the ordered material against the respective PO and in turn, distribution centers can do MIGO and inward the material.
Now from distribution centers, they can follow the normal SD process and this is the easy and simple approach. In fact, I feel, if you go for MTO scenario, it will have lot of complications.
Coming to your concerns
if the distribution center and manufacturing activities are dealt with within the same plant, then you can consider 311 movement type
Let us wait what others say !!!!!!!!
thanks
G. Lakshmipathi

Similar Messages

How to create an Internal Customer for Ineterplant stock Transfer

Daer Gurus,
Please tell me how to create an Internal Customer for Interplant stock transfer.
Actually I have three plants out of them two plants are providing goods to third plant. Also both the plants do the stock transfer in eachother.
How to maintain the Two plants as supplier and third one as a receiver plant.
which account group I should use and what details I have to use for it ? Do I need to maintain all three plants under same account group? I know the theoratical process only for stock transfer please guide me on this Internal customer issue.
thanks in advance
regards,
Sanjay

Hi,
Take your three plants as AAAA, BBBB and CCCC.... and these 3 plants may be assigned to the Sales Area of AAA 10 10, BBB 10 10 and CCC 10 10.
Your STO will have following 4 flows.
1. AAAA - CCCC
2. AAAA - BBBB
3. BBBB- CCCC
4. BBBB- AAAA
you need to do the following settings...
1. Assign the Sales Area for the Shipping Plants... for ex (AAAA - AAA 10 10 and BBBB - BBB 10 10)
2. You need to Create a Internal Customer for every Rec. Plant and need to assign the same to the Rec Plant. And Also note that this customer needs to be created in the Sales Area which is assigned in the Shipping Plant.
(Note that CCCC will be Rec Plant from Both AAAA and BBBB... So you need to extend that customer for both the Sales Area of the plants AAAA and BBBB)
Following is the example settings required for our scenario 1.
AAAA will be a supplying plant and CCCC will be rec. plant.... for this you need to create a internal Customer (for ex C1000) in Sales area AAA 10 10 (which is assigned to the plant AAAA) and assign the Customer number (C1000) to Plant CCCC.
Now you created a plant CCCC as a customer in Sales Area AAA 10 10 (which is nothing but plant AAAA)...
Also here you need assign the Sales Area AAA 10 10 to the Plant AAAA.
Hope this will be useful to you.
Thanks,
Muthu

Plant as a internal customer creation

how to create a plant as a internal customer, this is for sto and i want to know the steps in a sequential order, this would be great to appreciate you all
thank u

Hello,
Create a customer in the Delivering Plant / Sales Area and assign it to the ordering Sales org. This customer will act as internal customer.
This customer needs to be assigned to the ordering plant through SPRO --> IMG --> Materials Management --> Purchasing --> Purchase order --> setup Stock transport order
--> Define Shipping data for plants.
Select the ordering plant and assign the customer.
Prase

Inter company -internal customer assignmnet

hi all,
i have created two company codes for inter company billing, the ordering company code is 2345, wth s.o 2345,d.c 23 & dv 45 ,plant 2345 .The supplying plant : abcd , S.O abcd , d.c aa & dv cd .
can any one help me out in " Define internal customer no by sales orgn " hw excatly the customer has 2b defined to which sales area & company code .

Hi jerry
Internal customer is the inter company customer .
this inter company customer is created in the delivering plant sales area and it has to be extended to ordering plant sales area
in your case delivering plant sales area is abcd / aa / cd
so customer should be created in the abcd / aa / cd and he to be extended to ordering plant sales area 2345 / 23 /45
company code should be different as you are doing inter company billing
This internal customer must be assigned in the ordering plant
Regards
Srinath
Edited by: sri nath on Apr 21, 2008 11:39 PM

Internal customer creation for interplant stock transfer

hi all,
i just want to know which is the account group I can use for the internal customer.
and in that customer grp do I need to feel the dummy customer details like usual cust details ? or what elase?
will the only one customer be ok for two different receiving plants?
In MM> Purchasing> Purchase Ord --> Define shipping data for plant
we have different plant entries there if we go for details of plant we can see the customer number and the sales area here i cant understand that what customer we have to assign, that internal customer ? which Sales Area, same of a internal customer ???
can we maintain the different combinations like supplier plant becoming the delivering plant and vice a versa.
Please guide me on above query.
regards,
Sanjay

Hi,
1. There is nothing about the Customer Account Group for Internal Customer... You may use the Standard Sold to Party account group for the same... But the best practice will be a different account group with different number range... this will be helpful to understand that this is internal customer when doing transactions... here you can also leave the non required fields....
if you use the Same Sold to party... its better to maintain different Customer Group for the internal customers...
2. what customer we have to assign, that internal customer ? Yes That Internal Customer only... that means that whenever you create a delivery for this customer... the delivery will reach this Plant....
This internal customer number is assigned to the plants which will a receving plant in STO...
But the Sales Area here requires for Shipping Plant and not for recieving plant... This Sales Area is assigned to create delivery and Billing during the STO for this plant whenever the same is used a shipping plant... so this will not be same internal customer's sales area... but one of the sales area responsible for this plant....
Hope this helps to you...
Thanks,
Muthu

International customer - registration

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Intercompany/STO/internal customer

hi
any body can tell about the internal customer no detail?
bye
srikanth

Hi,
Yes you are right, you have to create internal customer in US Comp code / Sales org /Plant but with country Canada.
It means you have to create internal customer in delivering sales area.The country of Internal customer is same as Ordering Party Sales Organization, in your case it is Canada.
Thanks & regards,
PM

Internal Customer Name vs. External Customer Name

Is there somewhere in Customer Master information where I can store an internally used customer name vs the actual shipping name/invoicing name?
We have customers that do not want their official name on shipping labels because the boxes will get stolen based on the name of thier company. So we want to have the official name in our system to search on and work with, but ship with some abbreviation or alias.
Example:
Internal Name: Jim Smith's Fine Jewelery Shop (the real name)
External/Shipping Name: JSFJS Inc (alias to hide the shipped contents)

Hi Brian,
I do not know if somebody already helped you on your question or you did, but here is a possible solution.
You can solve this problem by comple the NAME 1 field when you create your customer with the "real name" of the customer, and in NAME 2 with the "alias" name.
Then when you define your shipping and invoice documents, you must take the name of your customer from NAME 2 in the form.
Hope this may helps.
kindly regards!
Bea.

Error in 3rd party dropship for international customer

Hi All,
Presntly we have a scenario in our rollout project for 3rd party drop ship.
Sales organization/company code belongs to :- Japan
Customer belongs to :- Indonesia
Vendor belongs to :- Malasyia
While saving the sales order with item category TAS material, we are getting the error "SPECIFY THE EXPORT DATA IN MATERIAL MASTER. LICENSE STATUS IS NOT OK"
Please let me know how the error can be solved or any document available.
Regards
Phani

In VA03,for the sales order, go to menu Extras->export control->log.
Double click on the line that shows the red indicator. The system will display for which legal regulation the license is missing. You can find the legal regulation in the material master-> Foreign trade;export or import data tab-> by clicking legal control button.
Use t.code VX01N/VX02N to maintain the license data for the customer/material. This will resolve the issue.
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International customer

Hi. I will be in Washington DC during December, and I was planning to buy an iPhone 5 there. As I understood, the Verizon one can be used internationally, and this is actually the model I need for it to work with the LTE that I have in my country. I was wondering if I could buy the iPhone at full price without a plan, and if yes, what are the methods of payments there? Do you only accept American credit cards or all major international credit cards? I have a VISA card.

You can buy the phone full price without a contract, pending the availability when you get here. Availability is somewhat tight now, but it may be better by the time you get here.
I don't know if there are any restrictions on international credit cards.

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Hello everyone,
I’m planning to visit New York City (I am from Greece) in July, I will buy a MacBook Pro from the 5th Avenue Store. My question is about the Mac OS X Snow Leopard Up-to-Date Program, from the internet site I read:
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Up-To-Date programs as well as Mac OS X upgrades in general, usually function on a worldwide basis, the same everywhere at the exact same time and the same (equivalent) price too
(and this includes shipping price which should be zero usually).
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as long as you register your new MacBook Pro and duly keep your proof of purchase (bill) when you buy it.
When it's time to Up-To-Date program
(same time in the US, in Greece and everywhere else)
then you'll have to fill the appropriate online form and enter your registration date, serial number etc.
Only thing I'd personally be careful to do if I were you:
Get a wireless internet connection, in your hotel or somewhere in New York, and set your MacBook Pro there so you can register it when you buy it, just to make sure.
You might be able to do that also in the Store?
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The context of the questions is admin/config etc. screens for Weblogic supported in how many and which languages besides English.
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Link between Internal supplier and customer

I'm working on Internal payables and receivables report, for that I have internal customer balance due and internal supplier balance due.
But I need the link between customer and supplier. I mean same internal company is customer and also a supplier.
I have two separate query like
1. customer details and amount due
2. supplier details and amount due
how to connect both this query?
output should look like
Customer/Supplier Payables due Receivables Due
a 100 400
b 190 2390
c - 289
d 678 -
Thanks for your help.

HI,
You need to check in your asset master data. Check in General data tab for the "Deactivated on" and you will be seeing there the asset deactivation date.
Whenevr asset is sold of or asset is retired, the asset is deactivated automatically to prevent users posting from values to the asset.
Delete/remove the deactivation date in General data tab and run your settlement. It will work.
Reward if useful.
sarma

Customer 9000AAAE : Exception 7 in function module VIEW_KUAG2

Hi,
Hi all,
When I do the intercompany billing for STO (vf01), I got the system message attached below. The customer 9000AAAE is a ship to party and assigned to the ordering plant. It has the partner function SH. So can anybody kindly tell me where is wrong in the custmer master data or somewhere else according to the following message? Or where to find the VIEW_KUAG2? What does it mean?
Customer 9000AAAE: Exception 7 in function module VIEW_KUAG2
Diagnosis
During the attempt to read customer master record 9000AAAE,
an error occured which is not handled separately.
System Response
The billing document for this business transaction was not
created.
Procedure
If the error occured during a background job, you should try
to create the billing document online. If the error occured
online, the billing document can be created online. In any
case, you should check the customer master record. If you
cannot find any error in the master data, contact SAP.
Technical data
Tech. data details
Client                                                002
Group Number
Sales Document Number                  0080100090
Item Number of the SD Document      000000
Schedule Line Number                      0083
Counter in Control Tables                  00
Message Identification                      VF
System Message Number                 083
Output Type                                     E
Message Variable 01                        9900AAAE
Message Variable 02
Message Variable 03                        VIEW_KUAG2
Message Variable 04
Group Type                                      F
In our Intercompany, our ship to party is different from the Sold to, bill to and Payer. The configuration done as follows -
a. Defined Ship to Party as 9000AAAE
b. Define Sold to, Bill to, Payer as 9000AAAA
c. Assignd Ship to Sold to
d. Assigned Ship to customer to plant assignment in STO configuration in MM
e. Assigned internal customer of sales organization as 9000AAAA
Please help in this
Best Regards
Goutham

Hi,
Thanks for ur reply
I check the partner determination and the settings are as below -
a. Defined new account group for Sold to, Bill to and Payer
b. Defined new account group for Ship to
c. In the Ship to party account group, system only determine the ship to partner function
d. Customer defined in Sold to is assined as interneal customer to sales org
e. Customer defined in Ship to is assigned as customer for plant in Shipping data configure for STO in MM Configuration
Please provide more insights
Best Regards
Goutham

Inter Company Credit Memo (Internal Credit Memo)

Hi,
I have searched the forum using: 'Inter Company Credit' ' Internal Credit Memo' and 'IG'.
Found some information but still do not have full picture.
We use an inter company process - similar to cross company selling - where company code A supplies company code B via an inter company PO. Company code A then bills company code B using the standard inter co billing type (IV), this has output RD04 set up which makes the posting via an idoc into the receiving company code's financials.
This all works very well.
Although we are now at the stage where we need to issue internal credits ie company code A credits company code B - for example goods did not arrive.
Seems that this is a real grey area - searched everywhere - internet, SAP, books etc. I have not found any comprehensive information ie full process and configuration required.
I have learnt that all inter-company billing must be in relation to a delivery - is this correct?
I have 2 scenarios:
1. Goods are returned back to the supplying company code, so therefore need to to raise an internal credit memo.
Can returns order RE be used for this, using company code's B internal customer number as the account number? RE is set up with the inter-company billing type IG, so this would bring the stock back on hand into company code A.
The credit would then be processed against the rtns delivery (LR) but how would billing know which billing type to use, in other words does billing know that we are trying to process an inter company transaction?
2. Goods are not returned - just wish to process a credit.
As a delivery document is required, we still need a delivery to be created in this process.
I have found SAP note 24756 which explains the set up of new order type, doc flow, item cat etc - I think this is all required so that the returns delivery used is just a dummy delivery therefore not relevant to warehouse / PGI. Is this set up still required?
Does anyone out there have any experience in this area? I think there is a real lack of knowledge in this area......I'm really struggling!!!!!
Incidentally we require the credit to be processed via idocs same as normal billing.
We are on 4.6C.
Many thanks in advance.
Regards
Guy

Unfortunately, I don't have enough experience with intercompany billing to consult you on these questions. Also I've never worked with a release older than 4.7.
You might want to read [SAP Help|http://help.sap.com/saphelp_470/helpdata/en/dd/5614e7545a11d1a7020000e829fd11/frameset.htm] and request your manager to get a consultant specifically with the intercompany experience for a few days.
When posting on SDN, I'd recommend to ask only specific questions when you run into an issue (after you've done research and tried to resolve it yourself, of course). Large "blanket" posts rarely get any response here (and for a good reason).
I'm guessing that your sales org. error is because one of these prerequisites is missing:
- Permissible combinations of plant and sales organization must be defined
- Sales area data (sales organization, distribution channel, and division) must be assigned to each plant that participates in intercompany sales processing
This is mentioned in SAP Help (see link above).
Good luck!
Update - additional reference materials:
[How to configure Inter Company Billing|http://www.sap-basis-abap.com/sd/configuring-intercompany-billing.htm]
[SD Book on Google (fragment)|http://books.google.com/books?id=GzH8bvbV6RAC&pg=PA277&lpg=PA277&dq=SAPintercompanybilling&source=web&ots=5CB4kVqJR_&sig=C_tGc5EmJg3AMZhhs83700WGU5U&hl=en&sa=X&oi=book_result&resnum=8&ct=result#PPA276,M1]
Edited by: Jelena Perfiljeva on Jan 14, 2009 9:20 AM

Internal customer

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