Internal DVD -R/RW DL is no longer recognized

My Lacie Lightscribe DVD-R/RW DL is no longer being recognized by my Mac running 10.3.9.
Please Help!!
Thank You

If it is internal, you might try finding the older driver software, or at least something that allows your comp to recognize it. GO to the LaCie site and download the DVD updater program, plug in your drive (if external), make sure the connections are all secure, and then run the updater; it will read the burner and your system and find the compatible firmware. If the updater can't sense a drive or it says there's no update, chances are you have a hardware problem(i.e. something with the drive itself, the connection, or the port the drive is connected to). If this is the case, you may have to get a new drive, cable, or simply have your comp checked out by a service proffessional and the port fixed or replaced. Hope this helps.
~Harley

Similar Messages

Internal dvd drive no longer plays idvd burned projects

My internal dvd drive has been acting strange lately. It will play mass produced dvds but does not play my idvd projects, which it used to do. Anyone know if cleaning will help? If so, can you recommend a cleaner for an imac dvd drive?
If cleaning won't help, am I better off going to apple and having it replaced, or simply buying a compatible external drive? If an external, any recommendations?
Thanks!

You can use any proprietary lens cleaner for a DVD/CD player, except the ones using a liquid.
When you have cleaned the Superdrive, do a bit of maintenance:
Repairing permissions is important, and should always be carried out both before and after any software installation or update.
Go to Disk Utility (this is in your Utilities Folder in your Application folder) and click on the icon of your hard disk (not the one with all the numbers).
In First Aid, click on Repair Permissions.
This only takes a minute or two in Tiger, but much longer in Leopard.
Background information here:
http://docs.info.apple.com/article.html?artnum=25751
and here:
http://docs.info.apple.com/article.html?artnum=302672
An article on troubleshooting Permissions can be found here:
http://support.apple.com/kb/HT2963
By the way, you can ignore any messages about SUID or ACL file permissions, as explained here:
http://support.apple.com/kb/TS1448?viewlocale=en_US
If you were having any serious problems with your Mac you might as well complete the exercise by repairing your hard disk as well. You cannot do this from the same start-up disk. Reboot from your install disk (holding down the C key). Once it opens, select your language, and then go to Disk Utility from the Utilities menu. Select your hard disk as before and click Repair.
Once that is complete reboot again from your usual start-up disk.
More useful reading here:
Resolve startup issues and perform disk maintenance with Disk Utility and fsck
http://support.apple.com/kb/TS1417?viewlocale=en_US
For a full description of how to resolve Disk, Permission and Cache Corruption, you should read this FAQ from the X Lab:
http://www.thexlab.com/faqs/repairprocess.html
Then reboot your Mac and try burning a DVD again.

Why is my iMac no longer recognizing Memorex CD-R and DVD-R media that it burned previously?

So this has happened before to me with other computers and other drives, I've had burners refuse to recognize some brands of blank discs before, but I've never really figured out the issue or had a drive start to refuse to recognize a specific brand after a few years of previously recognizing and burning them just fine. Here's the problem:
I have an older (2007) Intel iMac with the standard superdrive they shipped with. It wasn't particularly picky in the past with accepting different brands of blank CD and DVD media, though I remember that it did refuse a couple brands but I don't remember any more what they were. It did however always accept Memorex brand CD-Rs and DVD-Rs, and I literally burned several hundred DVDs and CDs on the internal superdive. All of a sudden, today I go to pop in one of the CDs and it tries to read it for about 20-30 seconds and then spits it out, no message, just rejects it. And the same thing happens with the DVDs. It's just the Memorex brand ones, older Sony and Verbatim CDs and DVDs are still reading just fine. I tried a blank Memorex CD from the same spindle that it previously burned discs from and it does the same with the blanks, blank DVDs from the same DVD spindle as well, spits them out when running Toast or Disk Utility or iTunes and trying to burn to them.
So it apparently just decided that it doesn't like these Memorex brand discs, but they worked fine for the last 5 years. This is a pretty big problem as like I said, I have hundreds of CDs and DVDs with backed up data. They aren't dirty or scratched, they are pristine. Commercial CD's and DVD's read fine, and other brands of blanks, both already burned and blank, read fine as well. It's literally just the Memorex that this same superdive burned over the years.
In the past, I had a couple extra DVD burners laying around and some external cases and had the capability to use a different drive if my internal wasn't playing nice with a brand, but I liquidated all my extra hardware a while back and don't have any other readers or writers, internal or external, that I can hook up to see what happens, unfortunately. I'm thinking that with one of the more recent OS updates, somehow support for Memorex brand discs was tossed out so the computer won't recognize them anymore. I don't know why else it would change what brands it supported like this on me. And I'm also guessing my only solution to be able to read all my hundreds of backed up discs is to buy another DVD drive and hook it up and hope it plays nice with all my discs. But that's really frustrating and I'd love it if somehow it would just recognize all the discs it used to without having to spend any money.
And I'm hoping beyond hope that this is not a unique problem I have and others have the same issue with Memorex discs and someone figured out how to get them recognized again, but I'm not holding my breath.
Any advice or musing on this issue is much appreciated. Thank you for taking the time to read about my problem and hopefully to offer a solution!

Thank you very much for your response, Klaus1. Yeah, when I was searching the forums for an answer to this problem before finally posting, I gathered that Memorex blank media isn't recommended and of poor quality, unfortunately, which is of course too late to help me with my current problem, but knowing that now I'll make sure I don't continue to use them in the future. I used them for many years, as long ago when DVD burners were first available I had a very hard time with Toast successfully finishing a DVD-R on an internal Panasonic 2x burner on my G3 tower, and for some reason I had good luck with them (Memorex). And then I had a lot of them on hand and they've stood up well over time (not flaking, etc.) so I kept using them over a few Mac upgrades. It also had to do with DVD players we had being compatible and able to read them.
Anyway, I'm rambling, point being I used them for lots of various reasons, but I should have kept informed in the more recent past and learned the fact that they're a poor choice and switched, my own fault. I just don't want to look totally stupid, like as if I had chosen them originally for no reason.
I went ahead and reset the NVRAM and also reset the SMC, and I had tried my cleaner disc with little brushes earlier today for the heck of it, too, but no luck still. The drive just changed it's mind and no longer likes the Memorex discs, apparently end of story and no changing it, sigh. It still really baffles me that it had no problem with them for nearly 6 years up until a few months ago, the last time I used one. So weird.
And no, I don't have the data on the discs stored anywhere else, so it's access them or nothing. I rummaged around and found an external 5.25" firewire case, and I do have a PC (yuck) I can borrow the internal dvd drive from and toss in the case and hook up to my iMac to see if it will read the discs and let me directly re-burn them to better media. I used to be very knowledgable about hardware and Macs in general, but I admit I haven't kept up my knowledge, and I don't know whether that will work - if my iMac is spitting out the discs because the drive doesn't like them and therefore a different drive might work, or if it's spitting them out because the system doesn't like them and switching drives will do nothing for me?
If not then I'll have to resort to finding another Mac I can hijack for a long time to re-burn all these discs I need, as obviously a machine with one drive is going to take a long time - putting in a disc, copying it to a local drive, ejecting it, putting in a new blank, and re-burning the data about 250 times. And a lot of baby sitting the machine as I don't have a robot to keep doing it for me. Sigh.
Thank you again for your advice, I greatly appreciate it even though I still struck out.

Macbook pro does not see internal DVD/CD drive

Our macbook pro 4,1 running OSX 10.8.5 (12F45) no longer seems to recognize the internal DVD/CD drive.
Both the ATA and Disc Burning listings for the MBP say there are no devices of that type listed.
This started when my wife attempted to play an audio CD-R which I had burned on my macpro 1,1 running Snow Leopard and using Itunes 11.4. The icon for the CD did not show up and the disk didn't play. It also would not eject. (She had just successfully played another audio CD-R which I had burned on my macpro). After some research, we found that the 'stuck CD' is a common problem and the solution that worked for us was cold starting with the trackpad button depressed while shaking the **** out of the computer (and giving it a few 'love taps') .... several tries without the physical encouragement failed before adding shaking ... then it ejected the CD.
So .... we were able to remove the offending CD, but when I tried one that had worked before, a commercially produced CD, it got stuck too and required the same draconian procedure to get it to eject.
I re-cold started the MBP with an empty optical drive and then brought up the Hardware Overview. It said there was no ATA device and no Disc Burning device. The device itself must be getting power, because when the CD was stuck, you could hear it trying to do something when you hit the eject key, and when we finally discovered how to force ejection, the mechanical sound associated with disc ejection could be heard.
I seriously doubt that the optical drive has just stopped working. Instinct tells me that the attempt to read an audio CD that was somehow incompatible caused the opsys to be configured in a way that makes it unable to communicate with the optical drive directly. Any suggestions on how to investigate this, possibly from the Terminal, would be greatly appreciated.

Thanks Joe - but I have discovered how to free the stuck CD from the drive.
The problem now is that OSX 10.8.5 does not recognize the presence of the optical drive at all. It does not show up in Disk Utility's list of drives/volumes and does not show up in the ATA or Disc Burning categories in the system profiler. For example, I can insert the system disc, which the drive accepts, but the install/utilitiy app does not fire up .... not initially, nor after I cold start while holding 'C'. The system doesn't see it.
Applecare was willing to try to assist me for free, but the agent, after helping me run the Disc Utility from the cold start Recovery System, claimed it was a faulty optical drive. Though this is quite possible, I'm still skeptical and have a local mac guru coming to look at it (for a fee) on Monday, 2/9/15.
In some of my research regarding the stuck CD, there was mention that a CD programmed on a different drive (in a different mac) initiated the sticky CD problem, and implied that something about the CD corrupted something in the guts of the guts of the OS. But if true, Disk Utility, which likely communicates to the optical drive thru the OS, may not be able to see the drive. It'd be nice if there was some diagnostic software that runs on an intel mac that completely runs independently of the OS but with full privileges to directly query the hardware I/O channel(s) that directly talk to the optical drive. If you know of such an animal, that would be helpful and might save me from buying a new optical drive when it's really a system corruption problem.
David

Erratic behaviour by internal DVD-writer (not recognising discs)

Hi,
Earlier today I went to burn a 2 small Word files to a blank CD-RW, and ever since my iMac's internal DVD/CD-writer has been playing up.
When it went to burn the disc, it got stuck in the preparing phase (with the moving diagonal slashes progress bar), after a long while of this I tried to cancel the burn. Unfortunately the system wouldn't respond to the cancel button being clicked so I had to Force Quit the Finder.
Following this I was then unable to get the system to eject the disc so that I could try again. Eventually resetting the computer seemed to solve this. But ever since then the computer has been behaving erratically, including;
- not recognising (and so ejecting) previously recognised burnt CD-RWs,
- not recognising the original blank CD-RW,
- not recognising other blank CD-RWs,
- rejecting multiple blank CD-RWs in a row as faulty discs,
- getting stuck in the burning process preparations.. again! (when it did for once actually recognise a blank disc),
- and not recognising multiple movie DVDs.
I did in the end get it recognise some movie DVDs again in the end, but aside from that it's still misbehaving.
I've reset the machine multiple time, both due to problem, and simply to try to see if that'll fix it. I've also zapped the PRAM, checked the System Profiler to ensure the drive is fully recognised by the machine/OS, I've also tried leaving the machine to cool for 10 minutes, and checked the CD and DVD preferences panel. I don't have a Drive cleaner disc yet, but then the shops are closed now so I wouldn't be able to get one till tomorrow.
Until today it's worked hitch free (aside from rejecting a few particular 'Movie DVDs' (of the correct region) for no apparent reason). I've previously been able to burn all sorts of files on to DVD-Rs, DVD-RWs, CD-Rs and CD-RWs, without a problem. And it's hapily read all sort of different discs with different media on them.
Thanks
Jessika

I would just get it repaired.

IMac mid 2007 won't read internal dvd drive

I have a mid 2007 imac and it no longer recognizes the internal dvd drive when I insert a blank dvd to burn.

Not a thing we can do, it has suffered a hardware failure so your only option is to take it into your local Apple Store or AASP to be serviced.
Good luck.

Internal DVD disappears including from ATA and Burning in Mac info

I have an open ticket on this issue, my internal DVD appears and disappears. I'm not sure if this is a loose internal connection or a firmware issue. If it is a loose connection, I guess that I will have to send it back to Apple for repair. I understand that disassembly is a pain.
The issue may have to do do with connecting to external Firewire drives. Has anyone ran into something similar? I expect to play with this for a few days until I am more confident as to the real issue and would appreciate any input. Apple support has been great. But, I've done tech support and really want to have the issue nailed down before I send the Mac in for repairs.

The computer is now running correctly and the DVD issue is no longer occurring. My best guess, at this time, is that it was something like the Windows registry "noide" issue. In other words one of the setup scripts was hashed for some reason or another. As I believe these rewrite themselves, the issue was self repairing.
No one else seems to have had the issue, so it was probably specific to my system. Should someone else have this issue, I suggest disconnecting the computer from all connections including power overnight. this seemed to temporarily fix the issue the first two times. The third time was several days ago and it is still working correctly. I will add to this thread if I find anything new

Using two internal DVD burners in a PowerMac G4

Has anyone out there installed a second DVD burner in the bottom slot of their MDD G4? And if so, is it possible to burn a DVD via iDVD on "Drive 1", and while that's going, burn another DVD via Disk Utility (with a disc image) on "Drive 2"?
I'm looking for a way to burn DVDs, two different ones, one on each drive, and also the same DVD but using two different apps so that the time spent duplicating DVDs is cut in half.
(Hope that made sense!).
Of course, I know there are specific machines that do this, DVD replicators that you don't need to connect to a computer.
Or is it better to connect an external DVD burner drive, and then is it possible to do the aforementioned above?
I'd rather not have to get an external drive. I have a SuperDrive that functions, but resides in a G4 iMac that died, so it's just sitting around unused. And if that G4 iMac was working right now, I'd be using it to burn my other DVDs at the same time.
I guess you can see where this is going!! I used to have the capability by using two different machines, but since the second machine is (GASP!) acting like a Dell (broken), I'm a sitting duck.
[By the way, my bottom slot is home to an old PowerMac G3 CD-ROM drive that fit like a charm. I bought a CD-RW drive for it originally, and could not get it to fit-- it was shorter lengthwise than could reach the connectors --so I ended up putting that CD-RW drive in my PowerMac G3 and swapped drives].
Is it even possible to use two internal DVD burners in a PowerMac G4?
PowerMac G4 1.42 GHz DP Mac OS X (10.4.7) 2 GB RAM / ATI Radeon 9700 / USB 2.0 PCI / Serial ATA 133 PCI

If you have two hard drives in a G4 MDD you should be
able to run two burners at once as long as they are
not getting data from the same hard drive.
Both burners would then have to be set
Master. Option-Eject would then probably not work
for the second drive but there is a menu bar item
you can install for ejecting disks.
I kind of lost you there. As "experienced" as I am with Macs.
I have actually, 4 drives in my computer. ATA-66 is the original install, a Seagate 120 GB that I moved there after trying it out and finding no real speed issues (I don't have any benchmarks, but my proof comes from the work I do-- moderate video editing with iMovie and Motion... the apps reside on the 120 GB and my projects are in different places. I saw no difference in speed from when it was originally attached to the ATA 100 bus, to when it moved to the ATA-66).
On the ATA 100, I have a Seagate 300 GB drive.
On my PCI card bus, which has both ATA-133 and Serial ATA-150, I have a Maxtor 300 GB drive connected to the former (which is a 133 speed drive), and a Western Digital Raptor 74 GB connected to the latter (which is an SATA 150 speed drive).
Both are never used at the same time, by the way... at least, I don't remember. (Which reminds me, I better check that. I told myself I'd never do that, but lately, I've been swapping project files from one to another to organize space and all). Talking about the Raptor and Maxtor drives.
So what would I do then? My SuperDrive on top is a factory original install, and as I mentioned, the other SuperDrive I'd put on the bottom comes from a dead iMac G4, so it would also be an OEM drive. I just don't know if it's the same speed as my PowerMac's.
I do follow, however, what you mean by two drives. So for my iDVD project, I'd be burning it from iDVD, from wherever my media files are stored, in this case, the Maxtor 300 GB.
Are you saying that I'd be fine if I then took a disc image that resides on my Raptor drive, and make a DVD from Disk Utility?
What I'm not sure about is how to set it up. I wasn't aware, until now, that optical drives also had master settings. I knew hard drives did. (So in essence, duh, it would be logical for optical drives to have it).
When I put my CD-ROM drive from my PowerMac G3 into the lower slot, I didn't set anything. Though, since it's a read-only drive, it probably didn't matter.
But I'm sure it would with two DVD burners.
So what should I do there?
(Thank you for your help by the way. It is greatly appreciated!).

Installing Leopard onto a laptop with a broken internal DVD drive?

I'm trying to install Leopard onto my PowerBook G4 (yes, long past the warranty but she's an old workhorse). The internal DVD "super" drive has been broken for a couple of years, so I've got a nice, fast, solid Sony external USB 2.0 DVD/CD player/burner.
Just now I inserted the install disk into the drive. The disk mounted. Install window popped up automatically. Clicked the button to restart and install... the Mac restarts alright, but there's no installation happening (and no error message to tell me what's happening).
I've been searching the documentation and this forum and so far I'm stumped. Can anyone shed any light on this?
Is it simply impossible to install Leopard from an external USB drive? If so, is there a non-disk method anyone can suggest?

Please post the specs on your g4, lets make sure its possible first, then someone here can help get you going.
And to add to that, I am thinking that it would have to be a firewire disk drive to boot (?? Anyone?)
I also have to agree with Jeff, If you have another mac with a working dvd drive, or know someone (use beer as payment ) with a mac that would be quick and easy. If you do it as jeff suggests, then both macs need to be the same, or if they are different, you can put the disk in the borrowed mac, shut it down and restart holding the T key, putting borrowed mac into target mode, then hook you mac and borrowed mac together with a firewire cable, start your mac holding the alt/option key which will bring you to the disk selection screen, pick the Leopard disk and it should start the installation.
Make sure when you get to the point in the installer where it asks you which disk you want to install to, make sure you select your mac (as the borrowed mac's hdd will show up also)
The above method basically turns the borrowed mac into an external firewire DVD drive. K
Message was edited by: eschw95458

Can't insert a CD/DVD into the disc drive. Recently installed a new harddrive, and the CD/DVD drive hardware is no longer recognized. Also, with new harddrive, OS was updated from Snow Leopard to Mt. Lion 10.8.5 on late 2007 MBP.

Can't insert a CD/DVD into the disc drive. Recently installed a new 1 tb hard drive, and the CD/DVD drive hardware is no longer recognized. Also, with new hard drive, OS was updated from Snow Leopard to Mt. Lion 10.8.5 on late 2007 MBP (2.2 GHZ Intel Core 2 Duo. 4 GB 667 MHZ DDR2 SDRAM)

Also, when I check out the hardware list, under Disc Burning - the following is reported: No disc burning device was found. If the device is external, make sure it’s connected and turned on.
The disc drive worked fine prior to the HD upgrade and OS update to Mt. Lion.

Dvd drive no longer recognized

My dvd drive is no longer recognized in my HP Pavilion dv9000 notebook. Do I need a new driver? How do I get it?

wsj28 wrote:
My dvd drive is no longer recognized in my HP Pavilion dv9000 notebook. Do I need a new driver? How do I get it?
Hi,
The driver is in the operating system so you shouldn't need any. Can you see the optical drive in the Device Manager??
Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
Testing - HP 15-p000
HP Touchpad provided by HP
Currently on Debian Wheeze
*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*

Receive message after importing serveral songs from CD into iTunes (latest ver 11.1.5.5)... "Error occurred while converting the file 'songname'. The required folder cannot be found." CD/DVD ROM is no longer recognized until restart.

Consistently receive the following message after importing serveral songs from CD into iTunes (latest ver 11.1.5.5)...
"Error occurred while converting the file 'songname'. The required folder cannot be found."
CD/DVD ROM is no longer recognized until computer is restarted.

I have the same problem. I recently moved my music from a Vista PC to a new Laptop with an external CD drive. It will copy one song from the CD and it will show in the Music file and then I get the message ' Error importing a CD - Folder not found'. I must unplug the CD drive and plug it back in. I have seen no fix for this problem.

To install Tiger, some Macs need internal DVD drive, or CD version of Tiger

Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
Some Macs while they have Firewire, don't support Target Disk Mode, nor Firewire booting. These Macs if they came with no DVD drive, and only a CD drive or CD-RW drive (as opposed to combo or superdrive), can only install Tiger (Mac OS X 10.4) if you:
1. Install a compatible internal DVD drive from which supports http://www.patchburn.de/ or other firmware that supports Mac OS X booting.
2. Find the original retail CD version of Mac OS X 10.4 that was available for a limited time called the Media Exchange Program CD.
These Macs include the Blue and White G3 desktop (non-iMac), and the PCI PowerMac G4 described below:
http://docs.info.apple.com/article.html?artnum=58418
The iMac G3 with built-in Firewire, iBook G3 with built-in Firewire, and AGP PowerMac G4 with built-in Firewire at least support Firewire booting and Target Disk Mode which would allow them to use an external optical DVD drive that supports Mac OS X booting.
If they didn't have an internal DVD drive.
Port #4 in this image below is a Firewire port:
Notes: Macs released on or after April 26, 2005 need to install Tiger from the discs that came with them, or a newer retail release except Intel Macs. Retail release of Tiger is a black disc with a white X logo and does not say Upgrade or Update.
Intel Macs could only install Tiger from the discs that came with them.
Macs released on or after October 26, 2007 can't install Tiger.
Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

What happens if the firmware isn't updated?
The display may stop working, even for OS 9. It is not easy to fix.
I just installed 10.2 on one of them and it seems to be working. Should I uninstall it and upgrade the firmware and start over?
Check the "Boot ROM version" with System profiler. If the firmware is updated it will be 4.1.9
It is not necessary to remove OSX to install the updates if OS 9 is still on the hard drive. If not, and the OS 9 drivers are there, OS 9 can be installed without affecting OSX.
The update won't install if it is not needed.

Internal DVD drive is shot. Can I install SL from an external DVD drive?

Hi folks, a quick (well actually a few) questions.
I've had my imac since early '06. It's currently running Tiger, and I'd like to install Snow Leopard. The problem is that the internal DVD drive is shot. It's been occasionally refusing to accept DVDs for a while now, and now it has a DVD stuck in it (not mounted), which I can't get out via terminal, rebooting, or jiggling it (technical term I know).
Now, I'm going to assume that getting apple to replace the DVD drive will be more expensive than just grabbing an external drive, especially as I'll most probably only use it once. The question is, if I grab a cheap external DVD drive, will I be able to install Snow Leopard with it? Or will Tiger not recognise it as a boot drive?
Many thanks,
Chris
p.s. Also, I'm using a cheapo windows style keyboard (will be replacing asap), and I'm wondering if this is why I can't see bootable drives when holing option on startup?

Yes, you can install from an external drive, although I wouldn’t go for a cheap one. There are good, relatively inexpensive, drives out there. And you are going to need that option key to select the install disk as your startup. I believe there is a corresponding key on a PC keyboard, but I don’t know what it is (maybe Alt?). I’m sure someone can jump in here and tell us.

Internal DVD Drive isn't working... must install Windows via Boot Camp

My internal DVD Drive has died. Just keeps ejecting every CD or DVD I put in it.
*The real problem is that i need to install Windows via BootCamp...*
I've already defraged my Hard Drive and partioned it for the Windows installation
But even using an external USB DVD Drive I couldn't get to boot up from it
to install Windows XP SP3.
BootCamp lets me use the windows disc that is inside my external DVD drive
and it even restarts... but after the restart chime, and the grey screen, it doesn't
start the windows installation... it continues to boot to my Mac partition.
(i've tried to manually change the boot disc in System Preferences, but it was in vain)
I also tried to use another Mac's DVD drive in Target Disk Mode... no results.
I even tried to Copy-Paste the entire file system of a Windows installation from a BootCamp of a friend but had no success making it to work.
*Is there any way I can install Windows with my external DVD drive?*
Because I don't have the cash for buying a new one right now...
And I really need windows installed via BootCamp...
Thanks in advance,

For this problem there no alternative > I bought a new internal DVD drive and then I was able to install Windows via Bootcamp.

Internal DVD -R/RW DL is no longer recognized

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