Internel email - doc waiting in SCOT

Hi experts,
I have a delivery doc to be sent via internet email (SCOT - INT). The document is created and waiting in SCOT. The status text in SCOT is 'wait for communication service'. This is in QAS.
How can i make it send out ? It used to work before.
thanks
Joyce

Hi,
Normally, we have a job executed every 15 min. to send all the mails.
Check if the job for sending the mail in your systems is not scheduled or is there any error in execution of the job. You can send the mail from scot or sost by following process:
In case of SCOT
Expand internet node and select wait column. Then press ctrl + F7 or Start send process button.
In case of SOST.
select the individual mail entry and press execute button.
KR Jaideep,

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===============
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