Internet connection problem with Creative Cloud

When I try to download a trial of Photoshop via Creative Cloud I continuously get an error message of no Internet connection (This is not the case). Can anybody help

paulmoynagh,
Solution #1
Check the 'hosts" file for adobe entries. if you could see adobe entries there follow the below mentioned steps.
1. Go to the 'Hosts' file location.
WIN : C:\Windows\System32\drivers\etc
MAC: Go to finder menu on the top > go to folders > type '/etc', hit return.
2. move the hosts file to the desktop.
3. Open it.
WIN: open it with notepad.
MAC: double click it.
4. Delete all the adobe entries, as they are blocking your machine to connect to Adobe Activation Server.
5. Move it back to '/etc' folder.
Solution # 2
1. Check if you are working under any sort of firewall (system/network) / proxy.
2. Disable firewall / proxy.
Solution #3 (Should work)
Go for deployment : http://www.adobe.com/devnet/creativesuite/enterprisedeployment.html.
if nothing works, contact Adobe Tech support at : http://helpx.adobe.com/support.html
Regards,
Atul Saini

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Problem with Creative Cloud Desktop App in Mavericks

I have posted a couple of times about this but no one seems to be answering. There seems to be a bug with the Creative Cloud Desktop app and Mac OS Mavericks.
I have the newest version of them installed on a brand new MacBook Pro and I have had problems ever since with the connection to the Creative Cloud when I wake the MacBook Pro from sleep. Often I will have a red exclamation point on the icon in the menu bar because it can't connect to see if there are updates to the apps. Or the Behance tab will show that the last time my Behance feed was updated was a long time ago.
If I quit the Creative Cloud application it will connect with no problems and update the Behance feed and any apps that need updating. But once I put the MacBook Pro to sleep and wake it again I have the connectivity issue.
This is becoming a huge pain to have to quit the Creative Cloud all of the time. Would someone please offer up a suggestion. Is this a known bug that Adobe is working on? If not, how do we let them know about it?
I have tried re-installing Creative Cloud but that did nothing. This didn't start happening until I got Mavericks on a new laptop.

I am experiencing issues similar to the post above, with smaller floating windows but no dialouge. I uninstalled creative cloud desktop then re-installed- Issue is partly fixed, but now I get this:
My system build:
CPU:           Intel Core i7-3770 (Ivy Bridge-DT, E1)
               3400 MHz (34.00x100.0) @ 3900 MHz (39.00x100.0)
Motherboard:   ASRock Z77 Extreme6
Chipset:       Intel Z77 (Panther Point DH)
Memory:        16384 MBytes @ 666 MHz, 9.0-9-9-24
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Graphics:      Intel Ivy Bridge-DT GT2 - Integrated Graphics Controller [E1/L1/N0/P0] [ASRock]
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Graphics:      GIGABYTE GeForce GTX 660 Ti
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Drive:         SanDisk SDSSDHP128G, 125.0 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive:         Corsair Force GT, 117.2 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive:         SAMSUNG HD204UI, 1953.5 GB, Serial ATA 3Gb/s
Sound:         Intel Panther Point PCH - High Definition Audio Controller [C1]
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OS:            Microsoft Windows 8.1 (x64) Build 9600

Newbie here: Fire Wall problem with Creative Cloud?

Hi All:
Thanks in advance for your help!
I recently paid for the Creative Cloud. My problem is that I cannot log into the program from the Wi-Fi network at a friend's house. I was using the same computer I signed up with and paid for the Creative Cloud. But obviously the ISP was not the same.
I did not have any problems with other cloud based programs (SalesForce, Picassa, Flickr). My friend tried different settings with her Firewall but nothing worked
So, is this a firewall issue on the server side of Creative Cloud? Are there other settings I should check?
Thanks!
Judith

HI Judith,
Is the behavior occuring from all programs? Are you getting some kind of error message?
Thanks,
-Dave

Internet connection problems with OSX 10.10.3

Does anyone else have very bad Internet connection problems after downloading OSX 10.101.3? Does anyone have a solution? P.S. What do you think of PHOTOS, after Aperture?

1, No problems here with internet on 10.10.3
2, No solution
3, I think that Photos is a toy. Apple has basically neutered both Aperture and iPhotos with their efforts to make their desktop solution match the iOS solution.
I am currently looking for a non-Apple solution for my photographic needs since Photos in no way shape or form is able to fill my needs.

Problem with creative cloud deskop !

Hi !
I would like to send some files with creative cloud deskop but... no success !
I put the files in the right folder but advertissement signs appear !
Is everobody able to help me ?
THANK'S A LOT !
Adrien

Ps : I work on Mac OS X 10.8.5 with the last version of Creative Cloud

Internet connection problem with MacPro, only. PC fine

I have a Netgear 600n. My notebooks, Vista PC and MacPro, are connected to it. There is no connection problem with the PC, but there is with the MacPro. Weekly, I have to delete the "system configuration file," or it keeps dropping the connection. I heard it had to do with Windows configuring the netgear router. is this true and is there a solution. I use the PC and the Mac at the same desk, so there is no location issue.
Thanks!!

Some operators block the option to use your phone as a modem, as this will use up a lot of data. It might be worth checking your contract to see if it mentions anything about data use, or give your operator a call to see if they have any limitations.
Please try to use the phone with a different SIM card to see if this is related to your operator after all, or if it's something else. If it doesn't work with a different SIM card either, try the following to see if the issue lies in Nokia Suite or in the phone itself:
Install Nokia Suite on a different computer or laptop and check if you can use your phone as a modem on that computer. If this works, try reinstalling Nokia Suite on your current computer and see if this makes a difference.
If this doesn't work, try connecting a different Nokia device to Nokia Suite and try to use it as a modem. If you can connect a different phone with your SIM card to the modem but connecting with yout 6700 Classic fails, then please visit a local care centre where your phone can be checked on any errors.
You can find a care centre by going to your local Nokia web page and clicking on Support.
If my post has helped you in any way, please accept it as a solution or click on the white star, so that other users will be able to benefit from it too.

Problem with Creative Cloud Connection Preview app Mac

I can't get the Creative Cloud Connection preview app to download on Mac OS 10.6.8. The option doesn't show up in AAM and I keep bouncing back and forth on the website when I click Learn More. Is there something I'm doing wrong or not doing? I've got files in Creative Cloud that I can access through the website, but it's a real pain to have to download/upload every time I want to work on them.
I've attached a screenshot of AAM and the desktop app doesn't show up.
Anyone else experience problems with this?

Unfortunately, Creative Cloud Connection for Mac only runs on OSX 10.7 and 10.8
http://helpx.adobe.com/creative-cloud/kb/creative-cloud-connection-faq.html#id_34776
http://www.adobe.com/products/creativecloud/tech-specs.html#requirements
"What operating systems are supported?
Currently, the Creative Cloud Connection preview supports Mac OS 10.7 and 10.8 and Windows 7 and Windows 8 (both 64-bit and 32-bit versions). A broadband Internet connection is required.
Users running Windows XP and Mac OS 10.6.8 or earlier don't see the Creative Cloud Connection on the Apps page or in Adobe Applications Manager."

Problems with Creative Cloud storage (again!)

I am having problems when uploading files to Creative Cloud storage. Some of the files go - some don't, and are flagged 'Unable to Sync'. I have had this problem for some time and have stopped using CC sync, but I thought I would give it another go the other day, and still no luck. The files that are reported as being a problem seem fine - no issue with the names, or anything that I can see.
I spent almost an hour on the phone to technical support about this issue about a week ago and the guys I was speaking to (I kept being pushed on to someone else) didn't seem to have any idea. They just kept going through all my security questions and then put me on hold whilst they asked someone more knowledgeable. They would then come back on and pass me to someone else (more security questions) until eventually the last guy I spoke to said he didn't know the answer and an Adobe representative would contact me in 24 to 48 hours. Not a very impressive turn around for customer support - even less so since it is now a week later and still no call. Let's face it. I'm not going to get a response from Adobe.
As a test, I tried uploading the same files to DropBox. Not very technical perhaps, but I just reasoned that if there were problems with one system, they should show up on the other. Imagine. They uploaded to DropBox no problem.
So the technical fix is forget Creative Cloud storage and use DropBox. Okay, you have to pay for a reasonable amount of storage, but if you depend on your files for your business, it's worth it.
I'm worried though. I'm a big fan of Adobe, and have been using their products for years but am getting concerned that, should I have any problem with any of their CC products their support will be minimal (if I'm lucky) or non-existant (as seems more likely).
As a little extra comment, I have emptied out my CC Storage files (and the archived files) and yet the CC system still says I have 528MB stored - although there is nothing there. I had this once before and the Adobe technical guy reset the system - but it's back!
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iMac with OS X 10.9, 3.4 GHz Intel Core i7, 16GB RAM

Woah - Ok so sometimes it's the simplest answer we overlook -- HOW TO MOVE YOUR FILES FROM COMPUTER TO ADOBE CLOUD -- EASILY
(for windows users)
1 - Start menu
2 - Go to Computer - OS ( C:) - Users - "Your Name"
3 - You should see here - the folders you need - Creative Cloud Files - and also - My Docs, My Pics, etc -- The app will not allow this task - windows will
4 - Right click on the source folder - (Pics, docs)
5 - Select copy
6 - Right click on Creative Cloud Files
7 - Select Paste
This will transfer all files in that library to the Adobe Cloud folder and allow them to be synced to the cloud
Hopefully this will save some folks the Head - desks it caused me.

ASA 5505 - 2 Internet Connections, Problems with the Default Route

Hey there,
i have a Problem at a Customer Site at the moment. The customer uses an ASA 5505 with two internet connections attached to it. On the first connection (which is the only one in use at the moment) he has some Static-PAT's from Outside to Inside where he translates different services to the internal servers. He also has a site-2-site VPN terminating there and AnyConnect.
He now wants to switch the Internet Traffic from Inside to the new Internet Connection. Therefore changing the default route to that new ISPs Gateway. The problem now is, that no traffic recieved on the old "outside" Interface is transmitted back out of that old "outside" Interface. And this happens although the "same-security permit intra-interface" command is set.
Can you tell me what's wrong here? For every Static-PAT from outside to inside there is also a dynamic PAT from inside to outside. But the ASA seems to ignore this. I have not looked into the Logs yet, was too busy finding the problem because i had no real time window to test on the productive ASA.
Can it be achieved in any way? Having a default route on the ASA which leads any traffic to the second internet connection while still having connections on the first internet connection where no explicit route can be set? Because connections arrive from random IPs?
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Steffen

Phillip, indeed , I have as well read may comments,it all depends on your environment as they all differ from one another, you best bet is to have a good solid plan for upgrade and fall back. You do have a justification to upgrade for features needed, so I would suggest the following:
1- Do a search again in forum for ASA code upgrades and look at comments from users that have gone through this process and note their impact in fuctionality if any. I believe this is good resource to collect information .
2- Very important , look into release notes for a particular version. For example version 8.0, look into open CAVEATS usually at the end of the link page, reading the open bugs gives you clues what has not yet been resolved for that particular code and if in fact could impact you in your environment, it is possible that a particular bug does not realy apply to your environment becuase you have yet not implemented that particualr configuration. Usually we all try to aim towards a GD (General Deployment) code which is what we all understand is most stable but not necesarily means you have to be stack in that code waiting for another GD release, in my personal experience I have upgraded our firewall from 7.2 to 8.0(3) long ago and had no issues, and recently upgraded to 8.0(4)when it was first release in August this year.
Release notes
http://www.cisco.com/en/US/products/ps6120/prod_release_notes_list.html
3- AS a good practice precaution -
a-Backup firewall configs in clear text as well as via tftp code.
b-Backup running code and ASDM version code currently running in firewall.
c- Save the output of " show version " to have as reference for all the feature licenses you currently have running as asll as activation keys - good info to have to compare with after upgrade.
d- Ensure that the code you will be using to upgrade also uses correct ASDM version code.
I think with thorough assesment and preparation you can indeed minimize impact.
Rgds
Jorge

Problem with Creative Cloud Desktop app since update to Windows 8.1

Hi, I have updated my desktop and laptop to Windows 8.1 over the past day, and have noticed a problem with the Creative Cloud Desktop app.
Some menu items when I right-click on either the CC system tray icon, or click on the Settings menu icon in the app interface itself do not show. I've included a screenshot of the problem.
I have tried uninstalling and reinstalling the desktop app, but this has not worked. Any ideas?

I am experiencing issues similar to the post above, with smaller floating windows but no dialouge. I uninstalled creative cloud desktop then re-installed- Issue is partly fixed, but now I get this:
My system build:
CPU:           Intel Core i7-3770 (Ivy Bridge-DT, E1)
               3400 MHz (34.00x100.0) @ 3900 MHz (39.00x100.0)
Motherboard:   ASRock Z77 Extreme6
Chipset:       Intel Z77 (Panther Point DH)
Memory:        16384 MBytes @ 666 MHz, 9.0-9-9-24
               - 8192 MB PC19200 DDR3 SDRAM - G Skill F3-2400C10-8GTX
               - 8192 MB PC19200 DDR3 SDRAM - G Skill F3-2400C10-8GTX
Graphics:      Intel Ivy Bridge-DT GT2 - Integrated Graphics Controller [E1/L1/N0/P0] [ASRock]
               Intel HD Graphics 4000, 2112 MB
Graphics:      GIGABYTE GeForce GTX 660 Ti
               NVIDIA GeForce GTX 660 Ti, 3072 MB GDDR5 SDRAM
Drive:         SanDisk SDSSDHP128G, 125.0 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive:         Corsair Force GT, 117.2 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive:         SAMSUNG HD204UI, 1953.5 GB, Serial ATA 3Gb/s
Sound:         Intel Panther Point PCH - High Definition Audio Controller [C1]
Sound:         NVIDIA GK104 - High Definition Audio Controller
OS:            Microsoft Windows 8.1 (x64) Build 9600

New Problem with "Creative Cloud" Installer... won't exit.

I'm using Windows 8, 64 bit. Today I notice that the "Creative Cloud" application is mangled (as shown).
So I tried to close/kill it:
But like zombie apocalypse... it won't die.
It just keeps telling me I have updates... that I can't install.
I do notice from Task Manager that apparently there isn't a 64 bit Creative Cloud it reports to be a 32 bit version. 2.1.2.232 in case anyone is interested.
I also noticed a notification about a new Adobe Reader as well, in case those two things are in conflict.
I killed the task in Task Manager. Then restarted it. It eventually got its brains back together and seems to be ok. So, this is a heads up to anyone with the problem... you may need to use extreme measures.

Hi Flicka13,
Please refer the article: Adobe ID, sign in, and account help and contact our chat support in case of further issues.
Regards,
Romit Sinha

Another Internet connection problem with solariis dev express

I have the same problem, i was installed new solaris dev express , my ifconfig output detects my nic
and my name nic is nge0, but i dont connect to internet.
i was reading this forums but the result is null.
i have a cable modem and i using a ethernet connection.
i use this command:
*#ifconfig nge0 dhcp start*
the result is null the dhcp doesnt assing an ip to my nic
then i create a */etc/hostname.nge0* file and follow comments that i seeing on this forums
*#uname -n > /etc/hostname.nge0* ...too i create a */etc/dhcp.nge0*
again i wrote:
*#ifconfig nge0 dhcp start*
but no , the result is null
then i follow more comments on this solaris forums and i added the dns in */etc/resolv.conf*
but the result still null
later i check the gateway using the comand
*#netstat -nr*
but only i see my loopback ip --> 127.0.0.1
too i used the command
*#sys-unconfig* , reboot ..mmm no
but still the same problem
my question is how to set the internet connection using a cable modem that workkssss!!!!!!!?
my computer is a 32bit machine with solaris devexpress and my cable modem.
how to tell to solaris which is my gateway?
i know that the command in my linux box is: route add default gw ip
what i have to do?
i modify a */etc/nsswitch.conf* and i added a dns word after files in hosts line.
create a */etc/defaultrouter* <-- this is to when i have a internal lan ip
in the */etc/hostname.nge0* put only my hostname
*/etc/hostname.nge0* <-- myhostname
or
*/etc/hostname.nge0* <-- inet myhostname
what is true? what is correct? i wsas reading about solaris offical docs about dhcpagent but i dont have clear my ideas.
please someone that you know how to set the internet connection on solaris dev exprres using the dhcp that serves on cable modem.
i dont believe that be more complicated than Linux or FreeBSD
Thanks.

I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
(OPTIONAL) While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Power-up the modem; wait at least 10-15 minutes.
Power-up the base station; wait at least 5-10 minutes.
Power-up your computer(s).
In this basic configuration, computers connected to the base station, either by wire or wireless (as appropriate for the base station type), should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options.

Problem with Creative Cloud Apps

Hi,
Everytime an update for creative cloud is released it looses what software I have installed. Basically the app says most of my software needs to be installed but it is installed and I can run all the apps such as dreamweaver from my PC. The annoying part is I would have to download all my apps again just for them to show up in creative cloud but this seems a total waste of time since they are working. My main reason for wanting this working is because I am don't know if anything needs updated. Also I am not keen on re-downloading everything as I thinking if they update creative cloud again I will loose it all again.
This has happened 2-3 times over the last 6 months
Does anyone know a solution to this?
Thanks

Please make sure that the Creative coud app is running as an administrator if that is fine then try to peform the following steps:
Mac OS X 10.7 and later:
Remove AdobeAAMDetect.plugin from HD/library/internet plugins/.
Relaunch the browser.
Go to https://creative.adobe.com/products/creative-cloud.
Sign in with your Adobe ID and password and download the CC Desktop App.
Please see this thread http://forums.adobe.com/message/5519881 for more information.
Thanks!
Ankit

Problem with Creative Cloud

Hi, sorry for my bad english, i have a problem with Adobe Creative Cloud. a few days ago 'after you download Adobe After Effects I had to reset the computer and I lost the program but on Creative Cloud marks that I've already downloaded but it is not. how do I downlo ad it again? Thank you very much

Hi Korak,
You might try the suggestions listed here: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Hope that helps,
- Dave

Having internet connection problem with a new Actiontec GT794WG

I am currently using Westell 327w which works completely fine. Its internet light comes on after few seconds the DSL light becomes solid. I am trying to change it to GT794WG, because I have been using 327w about 4 years.
By the way, I am having a connection difficulty with my new GT794WG modem.
Although I connect every necessary cables such as DSL, Ethernet cables and turn it on, an internet light on the modem does not flash. There is no problem with DSL light. It becomes solid after few blinking. Only problem is the internet light. I know that it refers that the modem can not connect with the internet.
I don't understand why the new modem can't connect to the internet which my old modem can?
Can anyone help me solve this problem?

Ok.
#1 For your info, there a certain amount of time that you can re-edit your post.
A time limit of at least 2 hours.
#2 Why do you want to replace your Westell 327w with the newer router? That is if there is any other reason besides, you have been using it for four years..
Moving along...
#3 In the Westell 327w, go to Configuration -> VC Configuration
#4 There are different settings there, as I saw at
https://docs.google.com/viewer?url=http://www.westell.com/images/pdf/e90_6000_6100_6110_ug.pdf&embed...
on page 46 out of 146 pages.
#5 What is 0 VPI / 35 VCI set to?
#6 Notes:
a) In the manual/user guide (that docs.google.com URL) the connection type is PPPoE.
b) If 0 VPI / 35 VCI is set to Disabled, what ever the enabled for example 0 VPI / 36 VCI.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Internet connection problem with Creative Cloud

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