Internet Explorer 11 has stopped working in windows 8.1.
Every time I use Internet Explorer 11 it stops working. Then wants to shut down. It is getting more frequent. Used to be a couple of websites but it is now all the time.
Assuming Win8.1 64-bit...
Please answer each of the following [admittedly tedious] diagnostic questions in a correspondingly-numbered list in your very next reply, preferably
without quoting this post:
1a. When (approx. date) did you purchase the computer?
1b. Did the computer come with Win8 (or Win8.1) preinstalled, did you do a clean install of Win8 (or Win8.1), or did you upgrade a (e.g., Win7) computer to Win8?
1c. Assuming you started with Win8 => When (approx. date) was Win8.1 installed?
2. What is the full name of your currently-installed third-party anti-virus application or security suite (i.e.,
not Windows Defender!), if any, and when (approx. date) does your current subscription
(if any) expire?
3. What third-party anti-malware applications (i.e., not Windows Defender!) are installed, if any? What third-party firewall, if any?
4. Has a(nother) Norton application or a McAfee application EVER been installed on the computer since you bought it?
5. Did a Norton free-trial or a McAfee free-trial [pick one] come preinstalled on the computer
when you bought it? (Doesn't matter if you never used or Activated it.)
6a. Is KB2977629, KB2988948, KB2977765; KB2976897, KB2993651, KB2918614, and/or KB2978668 listed in
Installed Updates (not Update History)? [1]
6b. When (exact date) was KB2919355 installed according to Installed Updates?
7a. What Update Version & KB number are displayed in the second line of text in IE11's Help | About [Alt+H+A] tab; e.g.,
Update Version: 11.0.54 (KB1231231) ?
7b. Is Firefox, Chrome or any other alternate browser installed?
8. Is Adobe Flash Player v15.0.0.167 for Internet Explorer installed? TEST HERE USING INTERNET EXPLORER
ONLY! =>
http://www.adobe.com/software/flash/about/
9. Are you in the habit of using "Registry cleaners" (e.g., Registry Mechanic; System Mechanic; RegCure; RegClean Pro; Advanced SystemCare; Registry Booster; McAfee QuickClean; Glary Utilities; AVG PC TuneUp; Norton Registry Cleaner; PCTools
Optimiser; SpeedUpMyPC; PC Doctor; TuneUp Utilities; WinMaximizer; WinSweeper; Comodo System Cleaner; Advanced System Optimizer; CCleaner's
Registry Cleaner component)?
=======================================================
[1] Control Panel | Programs and Features | View installed updates (in left-hand menu)
~Robear Dyer (PA Bear) MS MVP-Windows Client since 2002 Disclaimer: MS MVPs neither represent nor work for Microsoft
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I have a HP Pavillion QU297AA#ABG operating on Windows 7. Since day one of installation I click on links and get the message
Internet Explorer has stopped working. A problem caused the program to sto working correctly. Windows will close the program & notify you if a solution is available.
I know it it not my internet as my laptop when used on my home wireless connection does not have this problem & neither did my previous desktop that I upgraded. I also do not believe I have a virus as I have an AVG (the paid version) antivirus scan set to run everyday to detect problems. This is so frustrating can anyone offer a solution as I have had this problem ever since I connected my new desktop pavillion.
This question was solved.
View Solution.Hi
Please find the link given below might help you to fix your issue.
Resolving Internet Explorer Issues
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath -
"Internet Explorer Has Stopped Working" error message
I have Windows Vista and have uninstalled all of itunes and all applications including Quick Time. I have gone to itunes.com to re-install itunes but it will not allow me to do that. Each time that I do I get the error message, "Internet Explorer has stopped working" and asks if I want to shut it down. I have shut it down, which didn't help, and I have just closed the dialog box which takes me to a window thanking me for loading itunes, but there is no itunes to be found on my computer. I also was told my popup filter was too high and medium was recommended, in checking that out it was already set on medium. Anyone know how to solve this?
Hello,
Please check this HP document and let me know if this has resolved your problem:
Error 1719: Windows Installer Service could not be accessed.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c00267965&lc=en&product=62740
Thanks,
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Links to PDF files bringing up Internet Explorer has stopped working message.
When I click on a link to a PDF file - such as a bank statement - a box shows up on screen "Internet Explorer has stopped working correctly. Windows will close the program and notify you if a solution ios available.
Hi,
Start>Event Viewer.... post back with the error stack.
the first step in troubleshooting web browser issues is to test by running in noAddons mode. NoAddons mode leaves ActiveX enabled, but stops COM Addons and Extensions from being loaded. IE10+ has Tools>ActiveX filtering... some websites do not test
for this and may think that Flash is not installed on the client.
When posting internet related questions it is helpful if you include the full address of any websites you are having issues with.
Regards.
Rob^_^ -
Pavilion Slimline 400-034PC
Continually getting this message: Internet Explorer has stopped working (etc. close program), the screen will close and immediately open right back up. Driving me crazy!!
Can't download anything.
Yahoo Mail is not working properly either.
I'm thinking I should return this PC as its still under warranty.Please try the troubleshooting steps in the following weblink to resolve the issue:
HP PCs - Resolving Issues in Internet Explorer (Windows 8)
This document contains helpful information to resolve issues that can occur when using Internet Explorer
I am an HP employee.
Regards,
Vidya
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
***Click on "Thumbs up" button to the bottom right side of my post to say thanks!*** -
I keep getting "Internet Explorer has stopped working..."
REPEATEDLY GET MSG - "Internet
Explorer has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.”Hi,
Right click on IE icon, select properties.
Add -extoff at the end of Target path, eg, "%ProgramFiles(x86)%\Internet Explorer\iexplore.exe" -extoff
Click OK.
Andy Altmann
TechNet Community Support -
Internet Explorer has stopped working (2nd attempt to fix this)
Hello,
Ever since I upgraded to Adobe Flash Player v-10.2.159, I get the error "Internet Explorer has stopped working" when I close a tab. It doesn't happen every time, but sometimes when I have multiple tabs open. And it only happens when I have Adobe Flash Player add-on enabled. I am using Windows Vista Home Premium and IE8.
Thanks in advance for your help.I have a similar problem which happens whenever I walk away from the computer for extended periods (overnight, for example) and leave IE open with a tab logged onto http://www.nytimes.com. Doesn't matter if the NY Times tab is "on top" or if it is one of many inactive tabs; I jiggle the mouse in the morning to wake up the screen (power saving mode: screen only) and the error message is right there on top waiting for me.
I know it is the NYTimes tab which is crashing because IE always offers to recover the crashed tab. I always have multiple IE browsers running with multiple tabs on each, many of which contain Flash objects. However, crashes only occur with the NYTimes site.
I can find lots of these in Event Viewer; here are just a few:
Faulting application name: iexplore.exe, version: 8.0.7601.17514, time stamp: 0x4ce79912
Faulting module name: Flash10d.ocx, version: 10.0.42.34, time stamp: 0x4ae7baed
Exception code: 0xc0000005
Fault offset: 0x0011294f
Faulting process id: 0x878
Faulting application start time: 0x01cc06745175ad0a
Faulting application path: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Faulting module path: C:\Windows\SysWow64\Macromed\Flash\Flash10d.ocx
Report Id: 2d204abe-75e7-11e0-ba45-001bdc0fdeb9
Faulting application name: iexplore.exe, version: 8.0.7600.16700, time stamp: 0x4cd23213
Faulting module name: Flash10d.ocx, version: 10.0.42.34, time stamp: 0x4ae7baed
Exception code: 0xc0000005
Fault offset: 0x002054be
Faulting process id: 0x2060
Faulting application start time: 0x01cbc959fa124fbb
Faulting application path: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Faulting module path: C:\Windows\SysWow64\Macromed\Flash\Flash10d.ocx
Report Id: eb38d561-35af-11e0-97ee-001bdc0fdeb9
Faulting application name: iexplore.exe, version: 8.0.7600.16700, time stamp: 0x4cd23213
Faulting module name: Flash10d.ocx, version: 10.0.42.34, time stamp: 0x4ae7baed
Exception code: 0xc0000005
Fault offset: 0x00218f8b
Faulting process id: 0xfa8
Faulting application start time: 0x01cbbbee85351097
Faulting application path: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Faulting module path: C:\Windows\SysWow64\Macromed\Flash\Flash10d.ocx
Report Id: 9408eee7-2a3e-11e0-a82c-001bdc0fdeb9
Faulting application name: iexplore.exe, version: 8.0.7600.16700, time stamp: 0x4cd23213
Faulting module name: Flash10d.ocx, version: 10.0.42.34, time stamp: 0x4ae7baed
Exception code: 0xc0000005
Fault offset: 0x00181bf7
Faulting process id: 0x1fe4
Faulting application start time: 0x01cbadb8bb6a6c0a
Faulting application path: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Faulting module path: C:\Windows\SysWow64\Macromed\Flash\Flash10d.ocx
Report Id: 16a281fa-1a08-11e0-8cbb-001bdc0fdeb9
Faulting application name: iexplore.exe, version: 8.0.7601.17514, time stamp: 0x4ce79912
Faulting module name: Flash10d.ocx, version: 10.0.42.34, time stamp: 0x4ae7baed
Exception code: 0xc0000005
Fault offset: 0x002f50fa
Faulting process id: 0x262c
Faulting application start time: 0x01cbf5170f31989e
Faulting application path: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Faulting module path: C:\Windows\SysWow64\Macromed\Flash\Flash10d.ocx
Report Id: 90a25db9-6169-11e0-bec1-001bdc0fdeb9 -
I cannot get to the internet because MS Internet Explorer has stopped working & I would like to use firefox anyway. Is there a way to install from zip drive? I am using Windows 7
The Firefox download is the complete installer, and yes, you can run it from external storage such as CD, ZIP, or USB flash drive. https://www.mozilla.org/en-US/firefox/fx/#desktop
You probably want to get IE repaired as well, since Windows uses the components of IE to check for updates, among other things. This isn't the best forum for Windows help. You could try here: http://windowssecrets.com/forums/forumdisplay.php/52-Windows-7-Forum -
Internet Explorer has stopped working for IE8&9 in win7 for Oracle apps
Dear All,
While opening forms in windows 7 proffessional we are getting the below error ..
Internet Explorer has stopped working
after click the online solution getting the below
Internet Explorer has closed this webpage to help protect your computer for IE8 and IE 9
and it was working with Win XP and IE7...
my Oracle application verion is 11.5.10.2
forms developer version is 6.0.8.25
i have checked the IE8 is certified with 11i for win7..
Oracle Jinitiator version 1.3.1.21
and i have tried with firefox also but it was not opening and it was stoppped at the second window i think we need install extension but enable Java for this not useful.
i have tried with so many solution via google but resolved it....
if any one give me solution for this and also tell me how to open forms in firefox for oracle 11i
Thanks in Advance.....Hi,
i tried upgraded the JRE but not solved.
the problem is INTERNET EXPLORER has stopped working while opening forms
and view problem details shows like below..
Problem signature:
Problem Event Name: BEX
Application Name: iexplore.exe
Application Version: 9.0.8112.16457
Application Timestamp: 50a2f9e3
Fault Module Name: jvm.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 451ba4ef
Exception Offset: 000bc430
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: f021
Additional Information 2: f021b4c9b91f8291caac8e31885832ca
Additional Information 3: 4050
Additional Information 4: 4050b4b420130162e60322654968da93
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I think it was problem with IE settings or if IE8 and IE9 in win7 not supported for 11.5.10.2..
is it correct if not pls correct me?..
please help us..
Thanks in advance... -
I installed firefox but when trying to download web items I get a message that internet explorer has stopped working and does nothing but close program.
See:
* https://support.mozilla.com/en-US/kb/Firefox%20crashes%20when%20you%20open%20it -
Post Moved INTERNET-EXPLORER-HAS-STOPPED-WORKING
Post moved not a connection/speed issue http://community.bt.com/t5/Other-BB-Queries/INTERNET-EXPLORER-HAS-STOPPED-WORKING/td-p/625390
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’internet explorer has stopped working. Get this msg quite often. running ver 11 all updates installed
Please read Suggestions for asking a question on help forums and provide the information requested for assistance.
Entrepreneur, Strategic Technical Advisor, and Sr. Consulting Engineer - Strategic Services and Solutions Check out my book - Powershell 3.0 - WMI: http://amzn.to/1BnjOmo | Mastering PowerShell Coming in April 2015! -
Internet explorer has stopped working when editing lists in SharePoint datasheet view
when trying to edit list in SharePoint datasheet view, I am getting "Internet explorer has stopped working"
Hi,
Check this thread. It may be helpful to you.
http://social.technet.microsoft.com/Forums/en-US/abf994ec-9b81-423d-aea1-650e505c9ed4/sharepoint-2010-datasheet-view-is-not-working
Regards,
Tapan -
"Internet Explorer has stopped working" with Datacap
Hi,
I am using a document capture software called Datacap. When I am scanning through the my web browser (IE9) using my Canon imageFORMULA P-215 scanner, IE9 always stops during the scanning process. I have no idea where could be the problem. Do you think there
is some incompatibility with the scanner software?
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Lester
Lester P. Nublainternet explorer has stopped working. Get this msg quite often. running ver 11 all updates installed
Please read Suggestions for asking a question on help forums and provide the information requested for assistance.
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Internet explorer has stopped working. My system is Vista 32 Bit
Vista 32 Bit HP computer and Internet Explorer has just stopped working. Says
"A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is availabe. Have tried installing a new Internet Explorer and it says it can't do that either.Hi
There are many different reasons why the IP address cannot be obtained.
In first case you should check if your firewall is disabled or doesnt prevent the IP address from receiving.
Secondly you should check if the TCP/IP protocol was set to automatic
You can find such settings in TCP\IP protocol properties.
Last but not least I would recommend disabling all security settings on the router and trying to establish the WLan connection.
Please check if the Mac address filtering was disabled, disable the WLan encryption, and check if the right SSID is in use.
If it will be possible to establish the Wlan connection then you could enable step by step the single WLan security settings on the router.
Bye -
Internet explorer has stopped working msg
Started today. IE won't load constant msg then closes. Tried to start w/o add on, reset IE.
Here are the details
Please help
Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe\livecomm.exe
Problem signature
Problem Event Name: MoAppHang
Package Full Name: microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe
Application Name: praid:ppleae38af2e007f4358a809ac99a64a67c1
Application Version: 17.5.9600.20689
Application Timestamp: 54703d9a
Hang Signature: c40a
Hang Type: 8388608
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 2057
Additional Hang Signature 1: c40ab3db701bbe3ef93067a816181ab9
Additional Hang Signature 2: 9a4f
Additional Hang Signature 3: 9a4fe3c27534b6afcf470dedf9f7953f
Additional Hang Signature 4: c40a
Additional Hang Signature 5: c40ab3db701bbe3ef93067a816181ab9
Additional Hang Signature 6: 9a4f
Additional Hang Signature 7: 9a4fe3c27534b6afcf470dedf9f7953f
Extra information about the problem
Bucket ID: 6ced365230a60ab43b42075222c508fa (98888808854)If running Norton...
1 - Please run Norton
LiveUpdate
2 - Reboot
3 - Test
Regards,
Vincenzo Di Russo
Microsoft® MVP Windows Internet Explorer, Windows & Security Expert - since 2003.
Moderator in the Microsoft Community and TechNet Forums
My MVP Profile -
IE9, Windows 7 64bit Flash causes "Internet Explorer has stopped working."
I get this error when I log on to the Sandicor web site. If I log on using ie9 run as administrator it works. If I disable flash it works. It may be part of the conflict with the finger print scanner. I worked with the IE9 team and found that Flash was causing the issue. I have the latest version of flash. I now need to disable flash, log on, reenable flash.
Help.Another user with a "HP Pavilion dv7 Notebook PC"
https://bugbase.adobe.com/index.cfm?event=bug&id=3336154
Seems to be a specific problem with HP notebooks.
Update 1:
"HP Pavilion dv6 Notebook PC"
https://bugbase.adobe.com/index.cfm?event=bug&id=3335558
Update 2:
"HP Pavilion dv6 Notebook PC"
https://bugbase.adobe.com/index.cfm?event=bug&id=3335467
Update 3:
"HP Pavilion dv7-4285dx"
https://bugbase.adobe.com/index.cfm?event=bug&id=3331617
Update 4:
"HP Pavilion dv7-4180us"
https://bugbase.adobe.com/index.cfm?event=bug&id=3328679
Update 5:
"HP pavilion dv6-325"
https://bugbase.adobe.com/index.cfm?event=bug&id=3327582
Update 6:
"HP G72 Notebook PC"
https://bugbase.adobe.com/index.cfm?event=bug&id=3322819
Update 7:
"HP Pavilion DV7 & HP ProBook 6560b"
https://bugbase.adobe.com/index.cfm?event=bug&id=3318042
Update 8:
"HP Pavillion Notebook"
https://bugbase.adobe.com/index.cfm?event=bug&id=3317878
Update 9:
"HP ProBook 6550b"
https://bugbase.adobe.com/index.cfm?event=bug&id=3317419
Update 10:
"HP Pavillion dv6000"
https://bugbase.adobe.com/index.cfm?event=bug&id=3313116
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