Internet Explorer 9 Keeps Crashing

Greetings,
IE9 crashes every few minutes. Here is an entry from Event Viewer:
Faulting application name: iexplore.exe, version: 9.0.8112.16448, time stamp: 0x4fed2526
Faulting module name: Flash64_11_4_402_265.ocx, version: 11.4.402.265, time stamp: 0x502beee8
Exception code: 0xc0000005
Fault offset: 0x00000000009d8360
Faulting process id: 0x1c1c
Faulting application start time: 0x01cd87c93066e7fe
Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe
Faulting module path: C:\Windows\system32\Macromed\Flash\Flash64_11_4_402_265.ocx
Report Id: 1ee57734-f3bd-11e1-874a-60eb693d3db3
I seem to remember that Flash updated itself about a week ago. Before that, everything was stable. Why is the new Flash crashing Internet Explorer?
Thanks,
Shane.
Windows 7 SP1 64-bit
Internet Explorer 9.0.8112.16421 64-bit
Adobe Flash 11.4.402.265

I got the same error... Re-installed Flash Player, but I still have that f*cking error. It's really annoying. Why is that new version of Flash Player instable that do crash IE9???
Isn't it debugged? Is there any solution to fix this problem? HELLO ADMINS??
This is a problem that needs to be fixed. If you haven't flash player you can't do a thing nowadays... "Use an other web browser" No i don't want to.
There are people who don't use an other web browser except IE...
So get this problem fixed please and admins please answer to this discussion!!
THANK You!

Similar Messages

Explorer.exe keeps crashing

Firstly, apologies if I am posting at a wrong thread or if a thread is already existing with this issue.
Issues:
Explorer.exe keeps crashing after I installed an addin on my outlook 2007. The same Outlook addin on another computer with same Windows 7 does not cause the explorer.exe to crash. I have captured crash dumps and I see the following:
FAULTING_IP:
ntdll!RtlFreeHeap+d0
00000000`77703290 4c8b6308 mov r12,qword ptr [rbx+8]
EXCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 0000000077703290 (ntdll!RtlFreeHeap+0x00000000000000d0)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 00000177e1f4dbf8
Attempt to read from address 00000177e1f4dbf8
PROCESS_NAME: explorer.exe
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 00000177e1f4dbf8
READ_ADDRESS: 00000177e1f4dbf8
FOLLOWUP_IP:
ntdll!RtlFreeHeap+d0
00000000`77703290 4c8b6308 mov r12,qword ptr [rbx+8]
MOD_LIST: <ANALYSIS/>
NTGLOBALFLAG: 0
APPLICATION_VERIFIER_FLAGS: 0
ADDITIONAL_DEBUG_TEXT: Enable Pageheap/AutoVerifer
FAULTING_THREAD: 000000000000194c
DEFAULT_BUCKET_ID: HEAP_CORRUPTION
PRIMARY_PROBLEM_CLASS: HEAP_CORRUPTION
BUGCHECK_STR: APPLICATION_FAULT_HEAP_CORRUPTION_INVALID_POINTER_READ_FILL_PATTERN_ffffffff
LAST_CONTROL_TRANSFER: from 0000000077131a4a to 0000000077703290
STACK_TEXT:
00000000`0756ec60 00000000`77131a4a : 00000000`00000000 00000000`00000000 000007fe`ff085c28 00000000`087a9790 : ntdll!RtlFreeHeap+0xd0
00000000`0756ece0 000007fe`fc2c0b50 : 00000000`05e41d10 00000000`00000000 00000000`05e41d10 000007fe`fedb123c : kernel32!HeapFree+0xa
00000000`0756ed10 000007fe`fecd67f9 : 00000000`00000000 00000000`087a9790 00000000`05e41ef0 00000000`00000000 : comctl32!DSA_Destroy+0x34
00000000`0756ed40 000007fe`fedb134a : 00000000`00000000 00000000`05e41ef0 00000000`00000000 000007fe`fedb123c : shell32!DSA_DestroyCallback+0x4d
00000000`0756ed70 000007fe`fedb12bb : 00000000`00000000 00000000`00000000 000007fe`fedb123c 000007fe`fedaa733 : shell32!CDefEventSinkContainer::`scalar deleting destructor'+0xd6
00000000`0756edd0 000007fe`fedb12a7 : 00000000`08857b18 00000000`08857ad0 000007fe`fedb123c 00000000`00000000 : shell32!CDefEventSinkContainer::Release+0x20
00000000`0756ee00 000007fe`fc2c0c04 : 00000000`0884efd0 00000000`00000000 00000000`08652510 000007fe`fecac5bf : shell32!CItemStore::s_ClearEntry+0x34
00000000`0756ee30 000007fe`fecc74a9 : 00000000`00000000 00000000`80004005 00000000`087a9790 000007fe`fecac57d : comctl32!DSA_EnumCallback+0x48
00000000`0756ee60 000007fe`fedaf416 : 00000000`060d2810 00000000`00000000 00000000`00200001 00000000`06226400 : shell32!DSA_EnumCallback+0x4d
00000000`0756ee90 000007fe`fedaf5b5 : 00000000`08652510 00000000`00000000 00000000`00000000 00000000`08652510 : shell32!CItemStore::DeleteItem+0x87
00000000`0756eec0 000007fe`fedafafe : 00000000`08652510 00000000`08652510 00000000`00000000 00000000`08652510 : shell32!CDefCollection::_RemoveAllItems+0x1d5
00000000`0756ef30 000007fe`fedaf7b5 : 00000000`08652510 000007fe`fe5f44e7 00000000`060e4680 00000000`060e4680 : shell32!CDefCollection::_DestroyCollection+0x92
00000000`0756ef60 000007fe`fedaf6c8 : 00000000`00000001 00000000`00000000 00000000`80004005 00000000`00000000 : shell32!CDefCollection::~CDefCollection+0xc5
00000000`0756ef90 000007fe`fec7ae5f : 00000000`00000000 00000000`00000000 00000000`08652510 0000190a`36e509ba : shell32!CDefCollection::`vector deleting destructor'+0x14
00000000`0756efc0 000007fe`fedaa07b : 00000000`088bd700 00000000`00000000 00000000`088bd700 00000000`00000000 : shell32!CCDBurn::Release+0x25
00000000`0756eff0 000007fe`fedabcde : 00000000`088bd700 00000000`088bd700 00000000`088bd700 00000000`00000000 : shell32!CDefView::_ReleaseCurrentCollection+0xd9
00000000`0756f030 000007fe`fc9043f2 : 00000000`087a9f10 00000000`00000001 00000000`80004005 00000000`00000000 : shell32!CDefView::_DestroyView+0x22d
00000000`0756f060 000007fe`fc90438c : 00000000`05eab648 00000000`00000000 00000000`00000001 0000190a`36e5166a : EXPLORERFRAME!CShellViewProvider::Release+0x33
00000000`0756f090 000007fe`fc9033e5 : 00000000`05eab500 00000000`00000000 00000000`05eab500 00000000`00000001 : EXPLORERFRAME!CShellBrowser::_ClearNavigationState+0x49
00000000`0756f0c0 000007fe`fc90a81f : 00000000`05eab580 00000000`05eab500 00000000`00000000 00000000`beef0016 : EXPLORERFRAME!CShellBrowser::_ReleaseNavigationState+0x17c
00000000`0756f100 000007fe`fc90a122 : 00000000`00000000 00000000`0756f430 00000000`0756f430 00000000`00000000 : EXPLORERFRAME!CShellBrowser::_SwitchNavigationState+0xed
00000000`0756f390 000007fe`fc909fcb : 00000000`00000001 00000000`00000000 00000000`0877c350 00000000`05eab500 : EXPLORERFRAME!CShellBrowser::_ActivateNavigation+0xfd
00000000`0756f3d0 000007fe`fc909c18 : 00000000`05eab5e8 00000000`00000000 00000000`0877c350 00000000`05eab5e8 : EXPLORERFRAME!CShellBrowser::_OnConnectionCreated+0x2b5
00000000`0756f4f0 000007fe`fc909b71 : 00000000`087a9f10 00000000`00000000 00000000`000700c2 00000000`088a1348 : EXPLORERFRAME!CShellBrowser::OnNavigationResult+0x98
00000000`0756f560 000007fe`fc9093c9 : 00000000`0866a940 00000000`80004005 00000000`000700c2 00000000`088a1348 : EXPLORERFRAME!CPendingNavigation::OnConnectionCreated+0x4d
00000000`0756f5c0 000007fe`fc9099c2 : 00000000`00000000 00000000`0000001a 00000000`00000000 00000000`0877c350 : EXPLORERFRAME!CShellViewFactory::BeginCreateConnection+0x116
00000000`0756f630 000007fe`fc90961e : 00000000`038d9f00 00000000`038d9f00 00000000`038d9f00 00000000`038d9f00 : EXPLORERFRAME!CShellBrowser::_CreateConnectionForItem+0x36d
00000000`0756f7f0 000007fe`fc909522 : 00000000`00000000 00000000`05e575c0 00000000`00200001 00000000`00000000 : EXPLORERFRAME!CShellBrowser::_CreateNewConnection+0xd9
00000000`0756f840 000007fe`fc961e5d : 00000000`088a1348 00000000`00000000 00000000`05e575c0 000007fe`ff0787a8 : EXPLORERFRAME!CShellBrowser::_NavigateToPidl+0x167
00000000`0756f890 000007fe`fc961d89 : 00000000`05eab500 00000000`00000700 00000000`00000700 00000000`0756f990 : EXPLORERFRAME!CShellBrowser::_OnGoto+0xeb
00000000`0756f8d0 000007fe`fc9005dd : 0000190a`00000000 000007fe`fc1e03d2 00000000`00000000 00000000`00000000 : EXPLORERFRAME!CShellBrowser::WndProcBS+0xc26
00000000`0756f9a0 00000000`77469bd1 : 00000000`00000000 00000000`03983100 00000000`00000001 00000000`00000030 : EXPLORERFRAME!IEFrameWndProc+0xef
00000000`0756f9f0 00000000`774698da : 00000000`0756fb60 000007fe`fc900570 000007fe`fca3b550 00000000`008bcec0 : user32!UserCallWinProcCheckWow+0x1ad
00000000`0756fab0 000007fe`fc9004b0 : 00000000`03983104 00000000`03983104 000007fe`fc900570 00000000`00000000 : user32!DispatchMessageWorker+0x3b5
00000000`0756fb30 000007fe`fc904925 : 00000000`03983100 00000000`00000002 00000000`00000000 00000000`00000000 : EXPLORERFRAME!CExplorerFrame::FrameMessagePump+0x436
00000000`0756fbb0 000007fe`fc90509b : 00000000`03983100 00000000`0399e800 00000000`00000000 00000000`00000000 : EXPLORERFRAME!BrowserThreadProc+0x180
00000000`0756fc30 000007fe`fc905032 : 1047c67a`00000001 00000000`038d9900 00000000`7fffffff 000007fe`fdc02d40 : EXPLORERFRAME!BrowserNewThreadProc+0x53
00000000`0756fc60 000007fe`fc8fbe50 : 00000000`038d9b40 00000000`05e412c0 00000000`00000000 000007fe`feccf07c : EXPLORERFRAME!CExplorerTask::InternalResumeRT+0x12
00000000`0756fc90 000007fe`feccefcb : 80000000`01000000 00000000`0756fd20 00000000`038d9b40 00000000`00000009 : EXPLORERFRAME!CRunnableTask::Run+0xda
00000000`0756fcc0 000007fe`fecd2b56 : 00000000`038d9b40 00000000`00000000 00000000`038d9b40 00000000`00000002 : shell32!CShellTask::TT_Run+0x124
00000000`0756fcf0 000007fe`fecd2cb2 : 00000000`0391bc70 00000000`0391bc70 00000000`00000000 00000000`00000010 : shell32!CShellTaskThread::ThreadProc+0x1d2
00000000`0756fd90 000007fe`fe5ec71e : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : shell32!CShellTaskThread::s_ThreadProc+0x22
00000000`0756fdc0 00000000`771259ed : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : shlwapi!WrapperThreadProc+0x19b
00000000`0756fec0 00000000`776dc541 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0xd
00000000`0756fef0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x1d
SYMBOL_NAME: heap_corruption!heap_corruption
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: heap_corruption
IMAGE_NAME: heap_corruption
DEBUG_FLR_IMAGE_TIMESTAMP: 0
STACK_COMMAND: ~22s; .ecxr ; kb
FAILURE_BUCKET_ID: HEAP_CORRUPTION_c0000005_heap_corruption!heap_corruption
BUCKET_ID: X64_APPLICATION_FAULT_HEAP_CORRUPTION_INVALID_POINTER_READ_FILL_PATTERN_ffffffff_heap_corruption!heap_corruption
WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/explorer_exe/6_1_7601_17567/4d672ee4/ntdll_dll/6_1_7601_18247/5...
Followup: MachineOwner
I have uploaded the dump file at the following link: https://onedrive.live.com/redir?resid=497DA1BB5BE3BBFF!145&authkey=!AGeZyXW_JB1NWUc&ithint=file%2cdmp
Any help on fixing this issue is appreciated.
Thanks

Hi,
Firstly, using !analyze -v command to generate a results of this crash events. We can see
Attempt to read from address 00000177e1f4dbf8, then using !address command to check this address information:
0:022> !address 00000177e1f4dbf8
Mapping file section regions...
Mapping module regions...
Mapping PEB regions...
Mapping TEB and stack regions...
Mapping heap regions...
Mapping page heap regions...
Mapping other regions...
Mapping stack trace database regions...
Mapping activation context regions...
Usage: Free
Base Address: 00000001`001d0000
End Address: 000007fe`ecd50000
Region Size: 000007fd`ecb80000
State: 00010000 MEM_FREE
Protect: 00000001 PAGE_NOACCESS
Type: <info not present at the target>
Here we should remember the end address and region address. Then using !address command to displays information about the whole address space. After that, check above address around process if there is any program that may caused the crash.
Roger Lu
TechNet Community Support

Explorer.exe keeps crashing after update to 8.1 from 8

After updating to the 8.1 explorer.exe keeps crashing, no solution found online for the problem...only clue I get is very clear and obvious message in event log:
Faulting application name: explorer.exe, version: 6.3.9600.16441, time stamp: 0x5265dec8
Faulting module name: KERNELBASE.dll, version: 6.3.9600.16496, time stamp: 0x52b3f283
Exception code: 0xe06d7363
Fault offset: 0x0000000000005a88
Faulting process id: 0x1664
Faulting application start time: 0x01cf52b7670e4534
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
Report Id: a4c05eaf-beaa-11e3-be98-ca4f0724b24c
Faulting package full name:
Faulting package-relative application ID:
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2014-04-07T23:16:27.000000000Z
EventRecordID
16783
Channel
Application
Computer
Dell
Security
EventData
explorer.exe
6.3.9600.16441
5265dec8
KERNELBASE.dll
6.3.9600.16496
52b3f283
e06d7363
0000000000005a88
1664
01cf52b7670e4534
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\KERNELBASE.dll
a4c05eaf-beaa-11e3-be98-ca4f0724b24c
really helpful. Cannot understand why Microsoft were pushing me to update from poorly performing windows 8 to complete nuisance windows 8.1. My hardly earned money were spent on a product that causes me massive headache.
Unfortunately Microsoft does not allow me to post the link to skydrive where I keep the dmp fo review. Another great gift from them.

0:050> lmvm rse
start end module name
00007ffd`abc10000 00007ffd`abec6000 rse (export symbols) rse.dll
Loaded symbol image file: rse.dll
Image path: C:\Program Files\Autodesk\Inventor 2014\Bin\rse.dll
Image name: rse.dll
Timestamp: Fri Mar 01 06:00:41 2013 (512FD389)
CheckSum: 002B8E46
ImageSize: 002B6000
File version: 18.0.17000.0
Product version: 1.0.0.1
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Autodesk, Inc.
ProductName: Autodesk, Inc. rse
InternalName: rse
OriginalFilename: rse.dll
ProductVersion: Autodesk Inventor 2014
FileVersion: 18, 0, 17000, 0000
PrivateBuild: Build: 170, Release: 2014 RTM - Date: Thu 02/28/2013
SpecialBuild: Build: 170, Release: 2014 RTM - Date: Thu 02/28/2013
FileDescription: rse
LegalCopyright: Copyright © 1996-2013 Autodesk, Inc.
LegalTrademarks: Copyright © 1996-2013 Autodesk, Inc.
Comments: Copyright © 1996-2013 Autodesk, Inc.
Hi,
The dump file has been analyzed by auggy, and the problem is on the rse.dll.
Please refer to the suggestions auggy provided, If you need further assistance, feel free to let me know. I will be more than happy to be of assistance.
If the suggestion is helpful, please remember to mark it as answer which can benefit others who may encounter the similar issue as yours. Otherwise, please unpropose it and provide the latest dump file for further assistance.
Regards,
Kelvin Xu
TechNet Community Support

Internet Explorer desktop version crashes

Hi,
Internet explorer is continually crashing in desktop mode upon starting the program where the following message is displayed:
"Internet Explorer has stopped working: A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available".
The IE app works perfectly well in the "Start" screen, but not on desktop mode.
I have tried using:
1. Perform System maintenance troubleshooter
2. Internet Properties\Advanced\Restore advanced settings
3. Internet Properties\Advanced\Restore internet explorer settings
After performing all the 3 above tasks I rebooted my PC and the first time I opened IE in desktop mode it worked, but after closing and re-opening (without making any changes to settings etc) it continued
to crash and display the above message.
I have also looked at the error message in the action centre which is shown below:
Description
Faulting Application Path: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: IEXPLORE.EXE
Application Version: 11.0.9600.17037
Application Timestamp: 5312c30a
Fault Module Name: ntdll.dll
Fault Module Version: 6.3.9600.17031
Fault Module Timestamp: 5308893d
Exception Code: c0000005
Exception Offset: 00050833
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 2057
Additional Information 1: 776e
Additional Information 2: 776ea3ba04c5ae5bfeb50228fb8e5858
Additional Information 3: 41c6
Additional Information 4: 41c63830943b52641a90ca2638bbb155
Extra information about the problem
Bucket ID: d0bb89965a5599ec42bfda69b8f34b27 (73196573966)
Your assistance with solving this issue will be greatly appreciated.
Jon

Hi,
This issue can be caused by 3rd part software conflict.
Please test the issue in Clean boot Mode:
How to perform a clean boot
http://support.microsoft.com/kb/929135
If the issue doesn’t appear in clean boot mode, you can determine which one can be the cause by using dichotomy in MSconfig. Checking on half of Non-Microsoft service and restart, determining which half of the services cause the issue and repeating to check
half of the problematic half services.
Then, if the issue still persists in clean boot mode, please help to collect the crash dump file and post back for our research.
First enable app crash dump collection by copying following words into notepad, saving it as dump.reg and double click to import it:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\localdumps\iexplore.EXE]
"DumpFolder"=hex(2):63,00,3a,00,5c,00,63,00,72,00,61,00,73,00,68,00,64,00,75,\
00,6d,00,70,00,73,00,00,00
"DumpCount"=dword:00000010
"DumpType"=dword:00000001
"CustomDumpFlags"=dword:00000000
Then, open Excel to repro the issue. If crash issue appeared, please find the crashdump file under c:\.
To further help you, please upload this file into Skydrive and shared the link here.
Also, you can try to analyze dump by yourself if you would like to：
How to analyze app crash dump file:
http://blogs.technet.com/b/askperf/archive/2007/05/29/basic-debugging-of-an-application-crash.aspx
Kate Li
TechNet Community Support

Flash player 11.7.700.169 internet explorer 9 constant crash

Hi - ever since I installed the latest version of flash player, my internet explorer tabs have started to crash on specific websites, even before i play any type of media. these websites include the new york times, espn soccernet, skysports etc. the error message is "Internet explorer has stopped working" and my tab automatically restarts
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Then kindly provide a solution, if you are not providing a solution you are part of the problem!

Flash player causing internet explorer 7 to crash

Flash player is causing internet explorer 7.0 to crash. Using
windows vista, brand new laptop. Many times while online, internet
will close and give error message that Flash player caused internet
to close. Have read everywhere and tried everything. Adobe doesnt
seem to want to help and i am getting tired of flash player causing
me to loose everything working on while online. If anyone has any
suggestions, please help!!! Thanks

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Since converting to Firefox, unwanted internet explorer sessions keep popping up - how do i prevent them?

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Sounds like Malware.
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''Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.''
Malwarebytes' Anti-Malware - [http://www.malwarebytes.org/mbam.php] 
SuperAntispyware - [http://www.superantispyware.com/] 
AdAware - [http://www.lavasoftusa.com/software/adaware/] 
Spybot Search & Destroy - [http://www.safer-networking.org/en/index.html] 
Windows Defender: Home Page - [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx] 
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If these don't find it or can't clear it, post in one of these forums for specialized malware removal help: 
[http://www.spywarewarrior.com/index.php] 
[http://forum.aumha.org/] 
[http://www.spywareinfoforum.com/] 
[http://bleepingcomputer.com]

Windows 8 explorer.exe keeps crashing and I can't use Windows update as a result!

I've got Windows 8 64-bit, and it's been running fine for about 2 months now. Just today, it's started to crash the desktop every 6 seconds. The screen goes purple (which I'm pretty sure is just my chosen background colour), the outline of the taskbar remains,
but all the icons disappear, and then everything returns, only to crash again in another 6 seconds. I've watched the task manager, and under "background processes", an icon called "Windows Problem Reporting" appears for about a second,
and then goes away.
I've looked up some other people's questions about this, and most people seem to recommend checking for updates, or installing new graphics drivers, but this is not an option for me. Whenever the desktop crashes, it shuts down control panel as well. This
means I can't start my computer in safe mode, I can't check for updates, I can't uninstall/update drivers, I basically can't make any changes to my computer! Even as I'm writing this message, the cursor keeps disappearing from the test box whenever the desktop
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I crash is caused by the Intel driver:
Call Site
ntdll!NtWaitForSingleObject
ntdll!RtlReportExceptionEx
ntdll!RtlReportException
verifier!AVrfpVectoredExceptionHandler
ntdll!RtlpCallVectoredHandlers
ntdll!RtlDispatchException
ntdll!KiUserExceptionDispatch
verifier!VerifierStopMessage
verifier!AVrfpDphReportCorruptedBlock
verifier!AVrfpDphCheckNormalHeapBlock
verifier!VerifierCheckPageHeapAllocation
verifier!AVrfpHeapFree
hccutils!DllUnregisterServer
hccutils!GetCUICustomizationKey
hccutils!GetCUICustomizationKey
hccutils!GetCUICustomizationKey
hccutils!CreateThisKey
hccutils!FindResources
hccutils!LoadSTRING
hccutils!SaveString
hccutils!LoadICON
hccutils!LoadIMAGE
igfxcpl!CPlApplet
shell32!CPL_CallEntry
shell32!_InitializeControl
shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''
shell32!CPL_LoadCPLModule
shell32!_LoadCPLModuleAndAdd
shell32!CPLD_InitModule
shell32!CControlPanelEnum::_NextNonCachedCpl
shell32!CControlPanelEnum::Next
shell32!CRegFolderEnum::Next
shell32!CControlPanelAppletList::_AddAppletsToCategories
shell32!CControlPanelAppletList::LoadSlowApplets
shell32!CControlPanelDataWorkItem::_LoadSlowData
shell32!CControlPanelDataWorkItem::DoWork
shell32!CFrameTask::InternalResumeRT
shell32!CRunnableTask::Run
shell32!CShellTask::TT_Run
shell32!CShellTaskThread::ThreadProc
shell32!CShellTaskThread::s_ThreadProc
SHCore!ExecuteWorkItemThreadProc
ntdll!RtlpTpWorkCallback
ntdll!TppWorkerThread
kernel32!BaseThreadInitThunk
ntdll!RtlUserThreadStart
0:031> lmvm igfxcpl
start end module name
00000001`80000000 00000001`80025000 igfxcpl (export symbols) igfxcpl.cpl
Loaded symbol image file: igfxcpl.cpl
Image path: C:\Windows\System32\igfxcpl.cpl
Image name: igfxcpl.cpl
Timestamp: Mon Sep 03 04:50:21 2012 (50441AED)
CheckSum: 00022721
ImageSize: 00025000
File version: 8.15.10.2849
Product version: 8.15.10.2849
File flags: 0 (Mask 3F)
File OS: 4 Unknown Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Intel Corporation
ProductName: Intel(R) Common User Interface
InternalName: IGFXCPL
OriginalFilename: IGFXCPL.DLL
ProductVersion: 8.15.10.2849
FileVersion: 8.15.10.2849
PrivateBuild: 8.15.10.2849
SpecialBuild: 8.15.10.2849
FileDescription: igfxcpl Module
LegalCopyright: Copyright 1999-2006, Intel Corporation
LegalTrademarks: Copyright 1999-2006, Intel Corporation
Comments: Copyright 1999-2006, Intel Corporation
0:031> lmvm hccutils
start end module name
00000000`09ee0000 00000000`09eff000 hccutils (export symbols) hccutils.dll
Loaded symbol image file: hccutils.dll
Image path: C:\Windows\System32\hccutils.dll
Image name: hccutils.dll
Timestamp: Mon Sep 03 04:49:28 2012 (50441AB8)
CheckSum: 00023677
ImageSize: 0001F000
File version: 8.15.10.2849
Product version: 8.15.10.2849
File flags: 0 (Mask 3F)
File OS: 4 Unknown Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Intel Corporation
ProductName: Intel(R) Common User Interface
InternalName: HCCUTILS
OriginalFilename: HCCUTILS.DLL
ProductVersion: 8.15.10.2849
FileVersion: 8.15.10.2849
PrivateBuild: 8.15.10.2849
SpecialBuild: 8.15.10.2849
FileDescription: hccutils Module
LegalCopyright: Copyright 1999-2006, Intel Corporation
LegalTrademarks: Copyright 1999-2006, Intel Corporation
Comments: Copyright 1999-2006, Intel Corporation
So update the driver or use ShellExView to disable the Intel shell extension.
The second crash looks like a corrupted shel32.dll on the HDD:
CHKIMG_EXTENSION: !chkimg -lo 50 -d !shell32
7fcac39c000-7fcac39c059 90 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43944
[ 4d d8 e8 09 77 b1 ff 48:16 00 00 00 02 00 00 00 ]
7fcac39c05b-7fcac39c07a 32 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+4399f (+0x5b)
[ 8b d8 7c 1d 48 8b 4d e0:00 00 00 00 00 00 00 00 ]
7fcac39c07c-7fcac39c0af 52 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+439c0 (+0x21)
[ 48 8d 4d e0 e8 8b 76 b1:00 00 00 00 00 00 00 00 ]
7fcac39c0b1-7fcac39c0bb 11 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+439f5 (+0x35)
[ a9 ff 48 8b 06 4c 8d 05:00 00 00 00 00 00 00 00 ]
7fcac39c0bd-7fcac39c0c4 8 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43a01 (+0x0c)
[ 8b d3 48 8b ce ff 90 98:00 00 00 00 00 00 00 00 ]
7fcac39c0c8-7fcac39c0ca 3 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43a0c (+0x0b)
[ 90 e9 16:00 00 00 ]
7fcac39c0cc-7fcac39c0e6 27 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43a10 (+0x04)
[ a9 ff cc 48 8b 07 48 8b:00 00 00 00 98 e0 53 ae ]
7fcac39c0e8-7fcac39c0ef 8 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43a2b (+0x1c)
[ 8b d3 48 8b cf ff 90 98:00 00 00 00 00 00 00 00 ]
7fcac39c0f3-7fcac39c0fa 8 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43a36 (+0x0b)
[ 90 e9 be 05 a9 ff bb 18:04 00 00 00 00 00 00 00 ]
7fcac39c0fd-7fcac39c118 28 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43a40 (+0x0a)
[ 80 e9 b4 05 a9 ff cc 48:00 00 00 d0 e0 53 ae fc ]
7fcac39c11c-7fcac39c13c 33 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43a5e (+0x1f)
[ ff 10 90 e9 7c 78 a8 ff:00 00 00 00 00 00 00 04 ]
7fcac39c13f-7fcac39c175 55 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43a80 (+0x23)
[ 80 e9 7d e4 a8 ff cc 48:00 00 f4 53 ae fc 07 00 ]
7fcac39c179-7fcac39c189 17 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43ab8 (+0x3a)
[ 85 c0 75 14 8d 50 01 44:00 00 00 00 00 00 00 ff ]
7fcac39c18b-7fcac39c1b5 43 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43aca (+0x12)
[ 90 e9 0b cf b5 ff 8b d3:ff 00 00 00 00 00 00 00 ]
7fcac39c1b7-7fcac39c1c9 19 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43af5 (+0x2c)
[ 07 80 e9 61 e9 a8 ff 4c:00 00 00 00 00 00 00 00 ]
7fcac39c1cb-7fcac39c1e9 31 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43b09 (+0x14)
[ 10 48 85 db 0f 84 4a e9:ff 00 00 00 00 00 00 00 ]
7fcac39c1eb-7fcac39c1f4 10 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43b27 (+0x20)
[ 07 80 e9 db b3 a8 ff cc:00 00 00 00 00 00 00 00 ]
7fcac39c1f6-7fcac39c208 19 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43b31 (+0x0b)
[ 07 80 e9 28 f4 a8 ff cc:00 00 00 00 00 00 00 00 ]
7fcac39c20a-7fcac39c237 46 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43b42 (+0x14)
[ 50 08 33 c0 e9 81 b4 a8:ff ff 00 00 00 00 00 00 ]
7fcac39c239-7fcac39c240 8 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43b65 (+0x2f)
[ 48 8d 4d e8 41 b9 ff 1c:00 00 00 00 00 00 00 00 ]
7fcac39c243-7fcac39c248 6 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43b6f (+0x0a)
[ 41 83 c8 ff ba 01:00 00 00 00 00 00 ]
7fcac39c24c-7fcac39c25e 19 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43b78 (+0x09)
[ e8 4f 70 b0 ff 83 f8 ff:00 00 00 00 10 00 00 00 ]
7fcac39c260-7fcac39c361 258 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43b8c (+0x14)
[ 80 e9 2d b2 a8 ff 48 8d:00 00 00 00 00 00 00 00 ]
7fcac39c363-7fcac39c36c 10 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43c8d (+0x103)
[ 07 80 e9 b5 bb a8 ff cc:00 00 00 00 00 00 00 00 ]
7fcac39c36e-7fcac39c39b 46 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43c97 (+0x0b)
[ 07 80 e9 c1 da a8 ff cc:00 00 00 00 00 00 00 00 ]
7fcac39c39d-7fcac39c3eb 79 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43cc5 (+0x2f)
[ 3a 90 ff 84 c0 0f 84 cd:00 00 00 00 00 00 00 00 ]
7fcac39c3ed-7fcac39c3f8 12 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43d14 (+0x50)
[ 90 e9 fb e3 b8 ff cc ff:00 00 00 00 00 00 00 00 ]
7fcac39c3fa-7fcac39c405 12 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43d20 (+0x0d)
[ 85 c0 0f 8e 42 8a a8 ff:00 00 00 00 00 00 00 00 ]
7fcac39c408-7fcac39c489 130 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43d2e (+0x0e)
[ 07 80 e9 35 8a a8 ff cc:00 00 00 00 00 00 00 00 ]
7fcac39c48b-7fcac39c4a5 27 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43daf (+0x83)
[ 48 85 db 74 09 48 8b 13:ff 00 00 00 00 00 00 00 ]
7fcac39c4a8-7fcac39c4b5 14 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43dc8 (+0x1d)
[ 00 ff 50 40 85 c0 0f 88:3f 00 00 00 2d 22 04 0b ]
7fcac39c4b9-7fcac39c4bd 5 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43dd9 (+0x11)
[ eb 12 ba 01 00:00 00 00 09 04 ]
7fcac39c4c0-7fcac39c4e7 40 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43de0 (+0x07)
[ ff 50 40 85 c0 0f 88 cb:10 00 00 00 01 00 00 00 ]
7fcac39c4ea-7fcac39c4ff 22 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43e06 (+0x2a)
[ c0 41 8d 51 01 ff 15 43:00 00 00 00 00 00 00 00 ]
7fcac39c501-7fcac39c508 8 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43e1d (+0x17)
[ 48 8d 4d e8 41 b9 ff 1c:00 00 00 00 00 00 00 3f ]
7fcac39c50b-7fcac39c510 6 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43e27 (+0x0a)
[ 41 83 c8 ff ba 01:00 e4 04 00 00 3f ]
7fcac39c514-7fcac39c526 19 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43e30 (+0x09)
[ e8 87 6d b0 ff 83 f8 ff:00 00 00 00 00 00 00 00 ]
7fcac39c528-7fcac39c5a8 129 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43e44 (+0x14)
[ 80 e9 c1 b8 a8 ff 48 8d:f0 d3 bc ab fc 07 00 00 ]
7fcac39c5aa-7fcac39c5ab 2 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43ec6 (+0x82)
[ cc 83:fe ff ]
7fcac39c5ad-7fcac39c5b9 13 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43ec8 (+0x03)
[ 01 0f 85 40 7d a8 ff 48:07 00 00 b0 ad 0d 7b 95 ]
7fcac39c5bb-7fcac39c5d6 28 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43ed6 (+0x0e)
[ 48 8b 11 ff 52 10 90 e9:00 00 00 00 00 02 00 00 ]
7fcac39c5d8-7fcac39c695 190 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43ef2 (+0x1d)
[ 48 8b 11 ff 52 08 90 e9:00 00 00 00 00 00 00 00 ]
7fcac39c699-7fcac39c6eb 83 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43faa (+0xc1)
[ 48 8b ce 41 ff 53 40 8b:00 00 00 00 00 00 00 00 ]
7fcac39c6ef-7fcac39c6f5 7 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+43ffd (+0x56)
[ ff 50 60 c7 07 02 00:00 4a 06 b7 af f7 07 ]
7fcac39c6f8-7fcac39c705 14 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+44006 (+0x09)
[ eb 18 48 8b 01 4c 8d 05:00 00 00 00 00 00 00 00 ]
7fcac39c708-7fcac39c70c 5 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+44016 (+0x10)
[ 00 ff 50 60 c7:22 02 b6 af f7 ]
7fcac39c70e - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+4401c (+0x06)
[ 03:00 ]
7fcac39c710-7fcac39c71e 15 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+4401e (+0x02)
[ 00 00 44 8b c8 e9 a9 a1:40 9d 26 69 e8 00 00 00 ]
7fcac39c720-7fcac39c75c 61 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+4402c (+0x10)
[ 00 00 e9 17 74 a8 ff c7:10 74 0d 7b 95 00 00 00 ]
7fcac39c75e-7fcac39c7c1 100 bytes - shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+44068 (+0x3e)
[ 80 e9 a5 d8 ae ff cc b8:00 00 60 87 53 ae fc 07 ]
WARNING: !chkimg output was truncated to 50 lines. Invoke !chkimg without '-lo [num_lines]' to view entire output.
8192 errors : !shell32 (7fcac39c000-7fcac3aeebb)
APP: explorer.exe
FAULTING_THREAD: 0000000000000f0c
ADDITIONAL_DEBUG_TEXT: Followup set based on attribute [Is_ChosenCrashFollowupThread] from Frame:[0] on thread:[PSEUDO_THREAD]
LAST_CONTROL_TRANSFER: from 000007fcabcc02f5 to 000007fcac39cd00
BUGCHECK_STR: APPLICATION_FAULT_MEMORY_CORRUPTION_INVALID_POINTER_WRITE_LARGE_EXPLOITABLE
PRIMARY_PROBLEM_CLASS: MEMORY_CORRUPTION_LARGE_EXPLOITABLE
DEFAULT_BUCKET_ID: MEMORY_CORRUPTION_LARGE_EXPLOITABLE
STACK_TEXT:
00000000`00000000 00000000`00000000 memory_corruption!shell32+0x0
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: memory_corruption!shell32
Repair the DLL with DISM:
http://social.technet.microsoft.com/Forums/en-US/w8itprogeneral/thread/5c651c1b-f800-47c4-801d-98996eaf99a4/#c280a27b-7bc9-43ac-9c1a-2ad97230a9ea
"A programmer is just a tool which converts caffeine into code"

All internet related software keeps crashing!

Hello, I recently installed intego's "content barrier" software on my imac. I restricted use on my kids account, but not on mine. It worked fine for a couple of days, then everything started crashing: safari, netupdate, sofware update, mac help. Everything internet related except for firefox. I uninstalled the sofware (made sure all files were removed from the library), Booted up with the OS CD and did disk repair and repaired disk permissions. None of this worked. If I create a new account, all of the software mentioned above works fine, just not in the administative account. Anybody have any suggestions?
Thanks

Hello, I recently installed intego's "content barrier" software on my imac. I restricted use on my kids account, but not on mine. It worked fine for a couple of days, then everything started crashing: safari, netupdate, sofware update, mac help. Everything internet related except for firefox. I uninstalled the sofware (made sure all files were removed from the library), Booted up with the OS CD and did disk repair and repaired disk permissions. None of this worked. If I create a new account, all of the software mentioned above works fine, just not in the administative account. Anybody have any suggestions?
Thanks

JInitiator 1.3.1.29 causes Internet Explorer 6 to Crash

Greetings to Everyone,
We have an extreme issue that we need help with. We have just upgraded to 11.5.10.2 and in this process we have installed JInitiator 1.3.1.29. What is occurring is that when a user logs into oracle and access the core forms. Once then click on a form the browser closes.
We have research ML and opened an SR but to no avail. can anyone figure out what is happening.
Steps we have done so far:
reinstalled jinitiator 1.3.1.29 no effect
used alternate plugin-SUN JRE 6 no effect
we do not have any toolbars from yahoo-google or msn or any other sources.
secondly, when we go to control panel and see the java initiator icon and try do right click open. We can not open the properties.
If anyone has experience this problem and give some help. Would be greatly appreciated.
Thanks in advance.
Edited by: KDF on Dec 11, 2008 9:32 AM

I would prefer doing this test.. This should give you a clear picture, if there's any patches/executables missing..
Note:162836.1 Applications DBA JInitiator Setup Test
https://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=162836.1

Internet explorer 8 crashing often

Internet Explorer 8 is crashing often and then, I get the message below.
I uninstalled Flash player and reinstalled it but this problem came back. Can you help?
I have Windows Vista Home.
Troubleshoot a problem with Adobe Flash Player
Adobe Flash Player has stopped working properly.
To troubleshoot this problem, follow these steps:
Click to go online and run the Flash Player uninstaller
In the File Download dialog box, click Run, and then follow the instructions to uninstall flash player. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Click to go online and install the Flash Player update
Additional information for 64-bit browser users

Hi Guys,
We are experiencing the same issue and currently have a call logged with SAP that has now been raised to HIGH. This is causing real issues to our business users, who are now refusing to let us recreate their local profiles as a workaround. This is the only temporary fix we have.
We are on Windows XP using IE 8. When the user browses to SRM -> Employee Self-Service tab, the session completely hangs. The same issue also happen in Confirmations.
System Status for SRM Production:
SAP_ABA          701                  0008
SAP_BASIS          701                  0008
PI_BASIS          701                 0008
ST-PI          2008_1_700         0003
SAP_BS_FND    701                       0009
SAP_BW          701                 0008
SAP_AP          700                 0022
SRM_PLUS          700                 0010
We have also cleared an individual's browser cache which did not resolve the problem. We patched SRM in September and to my knowledge we did not have this issue before.
The problem is returning to some users after we have already recreated their windows profile.
Any help/suggestions on how this can be resolved or indeed how it has been resolved previously would be GREATLY APPRECIATED. We are in the process of raising our support call to URGENT and are getting desperate!
Regards,
Dave

Flash32-11-3-300-268.OCX Internet Explorer crashes

My Internet Explorer is constantly crashing with the error: "Internet Explorer has encountered a problem with an Add-on and needs to close. The following Add-on was running when the problem occurred: Flash32-11-3-300-268.OCX ".
I am running: Internet Explorer 7
Flash 11,3,300,268
I tried upgrading to Internet Explorer 9, but due to some conflicts with some of my devices, I had to go back to 7 (this was months ago). The Flash error just started recently and installing the latest Flash Upgrade (automatic updates) did not correct the problem...
Any suggestions?

Sorry you're going through this. We'd definitely like to know more and if you're up for it, we'd encourage you to submit a bug report. See the following link for details.
How do I report a Flash Player crash to Adobe?
Do these crashes occur at specific times? Are you watching video, playing games, etc? If it's video related, please check out this page for possible solutions.
http://helpx.adobe.com/flash-player/kb/video-playback-issues.html
If none of this helps, I'd recommend either installing our 11.4 beta to see if the problem has been fixed or rolling back to a previous version until this can be addressed.

Certain Internet Explorer versions crash on clicking of datepicker icon

Hi,
I am using sun's web ui calendar tag to display the date field as well as the datepicker icons. However,
on certain internet explorer versions, a crash occurs on clicking the datepicker link. The IE version is as follows:-
**Version: 6.0.2900.2180.xpsp_sp2_rtm.040803-2158**
It works fine for the GDR release. Can someone help please?
Thanks.

Try reporting this issue at a forum/mailinglist/issuetracker devoted to the specific component library you're using.
I guess you mean it as part of the Woodstock component library. They have an issuetracker.

Internet Explorer Crashes with Windows 7 64 bit

Internet Explorer has constantly crashes with my Windows 7 64 bit Home Premium system. I have tried every troubleshooting method there is and it still crashes. I tried uninstalling the Windows update and it was wiped out so I did a system restore.
I still don't feel safe. Any more solution I could try?

Hi,
You can try the following suggestions to check if the problem be solved:
Try to run IE in
No Add-ons.
Try to restore IE setting.
Try to use
Fix It tool.
Try to use
MSE to scan your system.

Internet explorer 11 crashes

I am having problems with Internet Explorer 11 constantly crashing. I just purchased this computer in November 2013 it's an HP product# H5P37AA3ABA. I have uninstalled and reinstalled it, but does not help.
This question was solved.
View Solution.

Hello again Silverbell,
Thank you for the update on the status of your issue. What I would like you to do next is to download and install a different browser. There are several available on the net for you to download such as Mozilla Firefox or Google Chrome. If these run and do not crash I would recommend Download Internet Explorer 11 and re-install it.
Please re-post if you require additional support. Thank you for posting again on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Internet Explorer 9 Keeps Crashing

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