Internet problems on my MacBook Pro

I've got a MacBook Pro, which I purchased about 6 months ago. I connect using my home wireless network using WEP. Everything has worked fine until 2 weeks ago.
I'm able to ping websites without any problems, but when I browse websites using any browser, things either slow down dramatically or timeouts occur. I've tried browsing with Safari, Chrome, Firefox & Opera, and noticed the same behavior. The browser seems to spend forever in 'Connecting to...." state. And, it gets progressively worse. For example, when I start up a browser and type a URL, the page usually loads completely. After that, everytime I click a link or load a new URL, the slowdown starts and gets worse each time.
This is extremely frustrating, and although I have several years of experience working with Unix systems, I am not able to figure out why the laptop is behaving in this way or how I should go about debugging it. The results of ifconfig were fairly benign. I don't see any signs of dropped packets.
Any help that the experts on this forum can provide would be deeply and sincerely appreciated.
Regards,
Swaroop

One last bit of information. I wrote a Perl script (based on the LWP module) that emulates a browser by "visiting" 10 websites in sequence, like Yahoo, Amazon, EBay, Oracle, Sun, etc. Between each pair of calls, I print the current time, to calculate how long the calls are taking to complete.
I found that this script is able to retrieve the content of all webpages in 1 to 12 seconds, which is not too bad. So, the problem becomes weirder because it seems that internet is slow only when I use a browser. I wonder if there's any common library file(s) that all browsers in Mac OS share.
Anybody with more information about this?
Regards,
Swaroop

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  • Problem description: My  macbook pro since this afteon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click-  EtreCheck

    My computer
    Problem description:
    My  macbook pro since this afternoon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click…
    EtreCheck version: 2.1.8 (121)
    Report generated 31 de março de 2015 18:29:15 BRT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Early 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.3 GHz Intel Core i5 CPU: 2-core
        16 GB RAM Upgradeable
            BANK 0/DIMM0
                8 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                8 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 250
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 512 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: 0:25:47
    Disk Information: ℹ️
        Hitachi HTS545032B9A302 disk0 : (320,07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 318.84 GB (47.94 GB free) - 51 errors
                Core Storage: disk0s2 319.21 GB Online
        MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.trusteer.rapport.rapportd.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [running]    com.trusteer.rooks.rooksd.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
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        iTunesHelper    UNKNOWN Hidden (missing value)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        Stickies    Application  (/Applications/Stickies.app)
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
    User internet Plug-ins: ℹ️
        npsf_cef: Version: sf 3.3.1.1 [Click for support]
        Google Earth Web Plug-in: Version: Unknown
    Safari Extensions: ℹ️
        DivX HiQ
        DivX Plus Web Player HTML5 <video>
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
        MacFUSE  [Click for support]
        Perian  [Click for support]
        Trusteer Endpoint Protection  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 318.84 GB Disk used: 270.90 GB
        Destinations:
            Time Machine Backups [Local]
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            Total number of backups: 60
            Oldest backup: 2012-07-15 01:16:54 +0000
            Last backup: 2015-03-29 19:28:06 +0000
            Size of backup disk: Excellent
                Backup size 999.86 GB > (Disk size 318.84 GB X 3)
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            97%    rapportd
             3%    WindowServer
             1%    mds
             0%    fseventsd
             0%    distnoted
    Top Processes by Memory: ℹ️
        155 MB    Safari
        120 MB    Finder
        86 MB    rapportd
        86 MB    WindowServer
        69 MB    mds_stores
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        12.56 GB    Free RAM
        2.53 GB    Active RAM
        428 MB    Inactive RAM
        1.66 GB    Wired RAM
        1.04 GB    Page-ins
        0 B    Page-outs
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    Reinstall OS X Without Erasing the Drive
    Choose the version you have installed now:
    OS X Yosemite- Reinstall OS X
    OS X Mavericks- Reinstall OS X
    OS X Mountain Lion- Reinstall OS X
    OS X Lion- Reinstall Mac OS X
         Note: You will need an active Internet connection. I suggest using Ethernet
                     if possible because it is three times faster than wireless.

  • I am experiencing some major problems with my MacBook Pro. I have had some issues with it turning on/off at random times, but today, when starting, I get the grey start-up screen and a recovery bar. After filling in approx 1/4 of the way, the machine dies

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  • Problem description: My MacBook Pro is running really slow. Applications won't open or take up to 10 min.  EtreCheck version: 2.1.5 (108) Report generated December 27, 2014 at 9:15:58 PM CST  Click the [Support] links for help with non-Apple products

    Problem description:
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    EtreCheck version: 2.1.5 (108)
    Report generated December 27, 2014 at 9:15:58 PM CST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.4 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
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      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: one day 6:55:8
    Disk Information: ℹ️
      TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      HD (disk1) /  [Startup]: 498.88 GB (5.04 GB free) (Low!)
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
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      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
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      [not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Support]
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      [killed] com.apple.coreservices.appleid.authentication.plist
      [killed] com.apple.icloud.fmfd.plist
      [killed] com.apple.telephonyutilities.callservicesd.plist
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      [killed] com.apple.ctkd.plist
      [killed] com.apple.icloud.findmydeviced.plist
      [killed] com.apple.ifdreader.plist
      [killed] com.apple.nehelper.plist
      [killed] com.apple.wdhelper.plist
      [running] com.seagate.TBDecorator.plist [Support]
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      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.carbonite.launchd.carbonitealerts.plist [Support]
      [running] com.carbonite.launchd.carbonitestatus.plist [Support]
      [loaded] com.coupons.coupond.plist [Support]
      [loaded] com.hp.help.tocgenerator.plist [Support]
      [loaded] com.trendmicro.itis.dca.plist [Support]
      [running] com.trendmicro.itis.uimgmt.agent.plist [Support]
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      [running] com.carbonite.launchd.carbonitedaemon.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [running] com.trendmicro.icore.av.plist [Support]
      [running] com.trendmicro.icore.main.plist [Support]
      [running] com.trendmicro.icore.wp.plist [Support]
      [running] com.trendmicro.itis.plugin.plist [Support]
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      [loaded] com.google.keystone.agent.plist [Support]
      [invalid?] com.jdibackup.JustCloud.autostart.plist [Support]
      [invalid?] com.jdibackup.JustCloud.backupstart.plist [Support]
      [loaded] com.trendmicro.itis.uninstaller.plist [Support]
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      WDSecurityHelper Application (/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)
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      FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 [Support]
      CouponPrinter-FireFox_v2: Version: 5.0.5 - SDK 10.6 [Support]
      Flash Player: Version: 15.0.0.223 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
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      Default Browser: Version: 600 - SDK 10.10
    User internet Plug-ins: ℹ️
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    Safari Extensions: ℹ️
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      Carbonite  [Support]
      Flash Player  [Support]
      Paragon NTFS for Mac ® OS X  [Support]
      Seagate Dashboard for Mac OSX  [Support]
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      Mobile backups: ON
      Auto backup: YES
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      Destinations:
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      Total number of backups: 6
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      Last backup: 2014-12-17 17:14:18 +0000
      Size of backup disk: Too small
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          5% CarboniteDaemon
          4% iMovie
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      335 MB iPhoto Library Manager
      180 MB Finder
      142 MB iMovie
      70 MB Preview
      51 MB Microsoft Word
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      149 MB Free RAM
      1.04 GB Active RAM
      897 MB Inactive RAM
      1.17 GB Wired RAM
      30.53 GB Page-ins
      1.42 GB Page-outs
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      Dec 26, 2014, 03:47:17 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-154717_[redacted].cp u_resource.diag [Details]
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      Dec 26, 2014, 11:48:03 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-114803_[redacted].cp u_resource.diag [Details]

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  • My macbook pro is running slowly. How do I speed it up?  Problem description: Slow macbook pro  EtreCheck version: 2.1.2 (105) Report generated December 12, 2014 at 9:28:15 AM EST  Hardware Information: ️      MacBook Pro (13-inch, Late 2011) (Verified)

    Problem description:
    Slow macbook pro
    EtreCheck version: 2.1.2 (105)
    Report generated December 12, 2014 at 9:28:15 AM EST
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.4 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 5 days 1:56:44
    Disk Information: ℹ️
      TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 498.88 GB (50.81 GB free)
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
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      [not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) [Support]
      [not loaded] com.wacom.kext.pentablet (5.0.5) [Support]
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      Parallels: Path: /Library/StartupItems/Parallels
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      [failed] com.apple.CallHistoryPluginHelper.plist
      [failed] com.apple.CallHistorySyncHelper.plist
      [failed] com.apple.cmfsyncagent.plist [Details]
      [failed] com.apple.coreservices.appleid.authentication.plist [Details]
      [failed] com.apple.EscrowSecurityAlert.plist [Details]
      [failed] com.apple.icloud.fmfd.plist
      [failed] com.apple.lookupd.plist
      [failed] com.apple.sbd.plist [Details]
      [failed] com.apple.security.cloudkeychainproxy.plist
      [failed] com.apple.spindump_agent.plist [Details]
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      [failed] com.apple.awdd.plist
      [failed] com.apple.ctkd.plist
      [failed] com.apple.GSSCred.plist
      [failed] com.apple.icloud.findmydeviced.plist
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      [failed] com.apple.periodic-weekly.plist [Details]
      [failed] com.apple.softwareupdate_download_service.plist [Details]
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      [failed] com.apple.wdhelper.plist
      [failed] com.apple.xpc.smd.plist [Details]
      [failed] org.cups.cupsd.plist [Details]
    Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist [Support]
      [loaded] com.hp.help.tocgenerator.plist [Support]
      [running] com.wacom.pentablet.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [running] com.fitbit.galileod.plist [Support]
      [loaded] com.google.keystone.daemon.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
    User Launch Agents: ℹ️
      [running] com.spotify.webhelper.plist [Support]
    User Login Items: ℹ️
      iTunesHelper UNKNOWN (missing value)
      Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
      Adobe Update Manager UNKNOWN (missing value)
      Microsoft Excel Application (/Applications/Microsoft Office 2004/Microsoft Excel)
      SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
      Inspiration 8 Application (/Applications/Inspiration 8/Inspiration 8.app)
      Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
      apple-scc-20141117-121931 UNKNOWN (missing value)
      HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
      HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
    Internet Plug-ins: ℹ️
      Flip4Mac WMV Plugin: Version: 2.1.0.33 [Support]
      FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
      Default Browser: Version: 600 - SDK 10.10
      Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
      AdobePDFViewer: Version: 8.1.0 [Support]
      o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.1.0 [Support]
      googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
      iPhotoPhotocast: Version: 7.0 - SDK 10.7
    User internet Plug-ins: ℹ️
      Unity Player: Version: UnityPlayer version 1.6.2 [Support]
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
      Logitech Control Center  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 498.88 GB Disk used: 448.07 GB
      Destinations:
      Data [Network]
      Total size: 2.00 TB
      Total number of backups: 59
      Oldest backup: 2014-03-12 12:51:24 +0000
      Last backup: 2014-12-05 16:47:01 +0000
      Size of backup disk: Excellent
      Backup size 2.00 TB > (Disk size 498.88 GB X 3)
    Top Processes by CPU: ℹ️
          3% hidd
          0% Fitbit Connect Menubar Helper
          0% WindowServer
          0% fontd
          0% syslogd
    Top Processes by Memory: ℹ️
      206 MB iPhoto
      172 MB Mail
      64 MB Safari
      60 MB mds
      52 MB com.apple.WebKit.WebContent
    Virtual Memory Information: ℹ️
      49 MB Free RAM
      832 MB Active RAM
      796 MB Inactive RAM
      1.41 GB Wired RAM
      45.93 GB Page-ins
      1.06 GB Page-outs
    Diagnostics Information: ℹ️

      Macintosh HD (disk1) / : 498.88 GB (50.81 GB free)
    You have only about 10 percent free drive space left. 50gB is enough to run the computer but, if it gets much smaller, that can slow how Virtual Memory (VM) works as the system has to more carefully search the remaining space for qualified blocks to which to write data.
    Adding RAM will reduce the writes-to-disk by VM but you should probably consider a little holiday disk cleaning of stuff you no longer use.
    This concerns me:
    User Login Items: ℹ️
      iTunesHelper UNKNOWN (missing value)
      Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
      Adobe Update Manager UNKNOWN (missing value)
      Microsoft Excel Application (/Applications/Microsoft Office 2004/Microsoft Excel)
      SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
      Inspiration 8 Application (/Applications/Inspiration 8/Inspiration 8.app)
      Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
      apple-scc-20141117-121931 UNKNOWN (missing value)
      HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
      HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
    That is a LOT of log-in items for a compute with 4GB RAM. Some are hard to avoid but Excel is a big program that can be easily launched from the Dock. I don't know what "Inspiration 8" is but likely the same advice will apply.

  • I am in an internet cafe and my macbook pro can't find the wireless network available here. I have used this network before. I have restarted my machine several times too. help please

    I am in an internet cafe and my macbook pro can't find the wireless network available at the cafe. I have used this network before. I have restarted my machine several times too. help please

    Change your router channel.  Sometimes this is all you will have to do.
    Power cycling the router.  Read the router's user manual or contact their tech support for instructions.
    System Preferences/Internet & Network/Network
    Unlock the padlock
    Locations:  Automatic
    Highlight Airport
    Click the Assist Me button
    In the popup window click the Diagnostic button.
    System Preferences/Network- Unlock padlock.  Highlight Airport.  Network Name-select your name.  Click on the Advanced button.  Airport/Preferred Networks-delete all that is not your network.
    Place a check mark next to "Remember networks this computer has joined."  Click the OK button and lock the padlock.  Restart your computer.
    http://support.apple.com/kb/TS1920 Mac OS: How to release and renew a DHCP lease
    No internet connection (wireless)
    Check to see if an extra entry is present in the DNS Tab for your wireless connection (System Preferences/Network/Airport/Advanced/DNS).
    Delete all extra entries that you find.
    Place a check mark next to "Remember networks this computer has joined."
    Other resources to check into:
    http://www.netspotapp.comNetspot
    How to diagnose and resolve Wi-Fi slow-downs
    Pv6 troubleshooting
    Mac OS X 10.6 Help:  Solving problems with connecting to the Internet
    What Affects Wireless Internet?
    Solutions for connecting to the Internet, setting up a small network, and troubleshooting

  • Problemi scheda grafica macbook pro fine 2011

    Spett.le servizio Apple,
    uso apple computer da 20 anni e mai mi era successa una cosa come quella capitatami oggi. Delusione immensa!!!
    Riassumiamo: Nel Dicembre del 2011 acquisto online da Apple un bellissimo Macbook Pro 15" pagato più di 2.200 euro. A gennaio del 2013, dato che non funzionava il lettore schede SD integrato nella scheda madre e nonostante mi fosse scaduta la garanzia da qualche giorno (nel senso letterale), mi viene sostituita la scheda madre difettosa. Servizio eccellente all'altezza della politica apple.
    Da quando ho aggiornato ad Yosemite sono sorti conflitti con la scheda grafica discreta (quella che dovrebbe essere migliore), ho mandato le varie segnalazioni automatiche ad apple che mai mi ha ricontattato.
    Come segnalato nei vari forum ho scaricato l'eccellente software consigliato, che da la possibilità di bloccare l'uso della scheda grafica difettosa.
    Controllando su internet ho visto che ci sono centinaia di persone nella mia stessa situazione con computer della stessa annata del mio.
    Dato che i problemi di stabilità del computer stavano aumentando (crasch, mancati avvii, insuccessi di uscita dallo stato di stop, sfarfallamenti dello schermo etc)
    ieri 22 Gennaio 2015 decido di chiamare il servizio apple.
    Come al solito il servizio dei ragazzi del call center è eccezionale: cortesia squisita, professionalità ai massimi livelli. Dopo aver fatto tutte le prove online e sempre online aver resettato il disco e reinstallato il sistema operativo, abbiamo convenuto che il problema fosse effettivamente hardware.
    La scheda madre sostituita è risultata nuovamente da sostituire!
    Il ragazzo mi ha indicato il centro assistenza della mia città e mi ha detto che dovevo farmi certificare il problema da loro.
    Stamane 23 Gennaio mi sono recato al centro Apple e, sempre con la proverbiale gentilezza hanno fatto il test Apple Diagnostic collegati con Apple, e certificato che il problema fosse hardware.
    Ho richiamato il servizio apple telefonico e dato il mio numero di pratica (735505095),  mi è stato passato un responsabile di secondo livello che mi ha detto che non avevo diritto alla sostituzione.
    Non era interessato a capire l'avvenuto, era solo interessato a negarmi la pratica.
    La cosa più assurda è stata quando mi ha detto che non poteva sostituirlo perché non aveva i dati del centro Apple di assistenza che lo certificassero e quando gli ho fatto notare che si sbagliava non ha assolutamente approfondito l'argomento.
    Che vergogna! Stava solamente cercando giustificazioni, anche fasulle, per negami la sostituzione.
    Posseggo attualmente 1 iMac 27, 1 iMac 21, 2 ipad, 1 iphone 6, 1 Macbook air, 1 macbook pro (quello inquisito), 1 time capsule e vari airport express.
    Uso Apple da quando esistevano i Plus  (lavoro in un giornale locale), lo uso/usavo all'università. In Apple ho investito  più 100.000 euro
    Nell'arco di questi 20 anni sono sempre stato un "evangelista" Mac. Ho sempre osteggiato l'acquisto dei windows, perché non avevano questa qualità del servizio di customer satisfaction.
    Ora diciamo la verità: Apple conosce benissimo il problema delle schede grafiche difettose e non si vuole prendere, per la prima volta da quando sono cliente, le proprie responsabilità.
    Investe Miliardi in pubblicità, ma la qualità della componentistica sta peggiorando e peggio ancora, non vuole riparare i computer difettosi; cosa che gli costerebbe proporzionalmente una sciocchezza rispetto al danno d'immagine.
    Io spero solo di aver trovato il responsabile di secondo livello sbagliato all'altro capo del telefono, perché bastava aprisse "un'altra eccezione" visto che anche la seconda scheda montata era risultata difettosa, ma lui ha negato.
    Caro Paolo, se il computer fosse stato il tuo son convinto che lo avresti sostituito! Mi hai fatto capire e mi hai detto, che ero solo un numero. BRAVO!!!
    Scusate lo sfogo e credetemi, non è solamente per i 650 euro che dovrò spendere dopo soli tre anni.
    Sergio
    PS: Sapete che al contrario delle altre volte non mi è arrivata la mail per valutare il servizio ? Quante gliene avrei scritto...

    Caro Sergio,
    ti capisco benissimo, purtroppo anch'io come te sono stato "gabbato" dalla Apple Inc. Ecco di seguito la mia triste esperienza....
    Mi chiamo Ferdinando Flores, sono un architetto siciliano e da otto anni vivo e lavoro a Rimini.
    Nel marzo 2012 ho deciso, per ragioni professionali, di fare un investimento: acquistare un Mac, il mio primo Mac. Sapevo che avrei dovuto affrontare una spesa pari al doppio di quella per l'acquisto di un portatile windows ma immaginavo che il gioco valesse la candela. Se il mio precedente portatile Acer acqistato nel lontano 2002 era ancora operativo, figurarsi quanto mi sarebbe durato il nuovo Mac che volevo acquistare! Così mi butto: compro un bel MacBook Pro da 15" (fine 2011) e visto che volevo lavorarci decido di portare la ram da 4 a 8 gb.
    I mesi passano e il mio portatile Mac va bene, non c'é che dire. Sino a qualche mese fa....
    Quando a ottobre esce il nuovo sistema operativo Yosemite, valuto la possibilità di installarlo. Così verifico che sulla mia macchina possa girare bene visitando il sito Apple. Tutto ok, si può installare. E così faccio.Yosemite sembra andare benissimo, anche perché rispetto al precedente sistema operativo adesso la mia macchina si accende e si spegne molto più velocemente. C'è però qualcosa che non mi convince: quando navigo su internet (utilizzando Firefox, ma anche con safari) ogni tanto le finestre diventano bianche, appaiono strani simboli: é come se le finestre si congelassero per un istante per poi tornare tutto normale. All'inizio non ci faccio caso ma poi mi accorgo che la cosa capita anche con le finestre del finder, soprattutto quando passo da un desktop all'altro.
    Il 17 gennaio scorso, mentre stavo navigando su internet, accade l'imprevedibile: la finestra di Firefox diventa bianca, lo schermo inizia ad accendersi e spegnersi, compagliono delle strisce verticali nere e grigie e.... puff: il mio MacBook si spegne!! Si spegne! Provo a riaccenderlo ma niente. Lo schermo rimane bianco. Avevo installato bootcamp, allora avvio il MacBook in Windows e parte. Penso dunque che c'è di sicuro un problema ma che non riguarda certo la scheda video. Dopo alcune ore di tentativi riesco a far partire finalmente il macbook, subito backup di time machine e provo a fare i soliti procedimenti di verifica: disco e permessi. Tutto sembra essere a posto. Spengo il computer fiducioso e pranzo. Dopo un paio d'ore riaccendo il computer, si avvia ma appena apro il finder di nuovo problemi: il MacBook si spegne. Provo a riavviare ma lo schermo, dopo l'apparizione della mela, rimane bianco. Provo a farlo partire in Windows ma stavolta niente! Disperato vado all'Apple store di Rimini e qui riesco a far vedere la mia macchina ad un Genius (gentilissimo, per carità). Dopo vari test mi chiede se può provare a formattare l'hard disk, eliminando la partizione bootcamp. Gli do l'ok e mi chiede di tornare da lui dopo un'ora. Così faccio ma al rientro la dura realtà: mi porta il MacBook sul cui schermo c'é una bella videata con strisce blu verticali. Diagnosi -ahimè-conosciuta: scheda video kaput e necessaria sostituzione scheda logica, vale a dire 400,00 € +Iva! E sono passati solo 34 mesi dal mio bel investimento. Un mio amico, chiamato il giorno stesso, mi dice che é un problema noto dei MacBook Pro del 2011 e allora lo accenno anche allo store ma loro, ovviamente dicono che non é così.
    Tornato a casa do' un'occhiata su internet e invece mi rendo conto che ci sono un sacco di persone che hanno il nostro identico problema. Per un attimo avevo anche valutato la possibilità di affrontare la spesa ma appena ho saputo che la garanzia é di soli 90 gg (!!!!!) ho desistito. Adesso mi ritrovo con un bel fermacarte da 1749,00 € e un'arrabbiatura incredibile!
    Sono deluso: tre anni fa, quando avevo acquistato il MacBook Pro, ero davvero entusiasta. Anch'io come te ero diventato un evangelista, come dici tu, del Mac, anzi un TALEBANO. E poi.... Apple non riconosce il fatto che le centinaia di macchine che in giro per il mondo si sono letteralmente fuse non è un problema di fabbrica?? E' ridicolo....
    "Investe Miliardi in pubblicità, ma la qualità della componentistica sta peggiorando e peggio ancora, non vuole riparare i computer difettosi; cosa che gli costerebbe proporzionalmente una sciocchezza rispetto al danno d'immagine." Quoto alla grande!!
    Apple... VERGOGNA!
    Ferdinando Savio Flores

  • How to use my iPhone 4 to select Internet radio stations on MacBook Pro

    Okay, once again I return here to seek guidance and wisdom.  Fellow members here told me about Air Video, a terrific set of programs for iOS and OS X to stream videos from my MacBook Pro to my iPhone 4.  It is awesome!
    Now, my other need (?).  I want to run something on my Mac that lets me select Internet radio station streams like TuneIn for ex., but I want to be able to change selections on whatever is on the Mac from the iPhone 4.  What I want to do is use the iPhone 4 as a remote for the app on the Mac which I want to connect to either some external speakers or someday to a real external Dac, amp, and speakers.
    I have the TuneIn Pro app on my iPhone 4 already and on the Mac via browser have accessed their website.
    Now someone surely is going to mention Airplay or something to stream from the iPhone4.  From the cost of Airplay capable hardware, I just can't afford it yet.  Maybe if I could find Bluetooth speaker or device?
    One other thing to throw in for thought.  I have not only iTunes on my MacBook Pro, but also Fidelia and Amarra, and thinking about Decibel or Audirvana.  In other words somewhat hi-def music output quality available on the Mac.  So....I do have a remote app for Fidelia and think there's one for either Decibel or Audirvana, so that brings me back to Internet radio on the MacBook Pro.  If I can find a way to use the iPhone 4 to select an app on the Mac for Internet radio, I can play those plus hi-def music via one of those programs.
    I probably didn't say all that right, but I hope you can decipher what I am asking about.
    If nothing else, can you recommend inexpensive Bluetooth speakers to play radio from the iPhone4?  I was hoping to buy some AudioEngine powered speakers for the Mac, hence the desire to run all sound/music through that device but using the iPhone4 as control device.

    Hi Starbux48
    First off. The benefits of using Amarra, Pure Music, Audirvana or whatever, can only be heard if you have a true audiophile system set-up. Think of systems starting from 5000 U$. Then only if your music files are high resolution. Think ALAC or FLAC, AIFF or Wave.  For all other music playing the itunes set-up suffices. So the better idea for you will be playing the music over your macbook.
    Mountain lion offers airplay for intel based macs. You can use this. If you install the free Remote App. on your iPhone, you can use that to control itunes on your Macbook via wifi/Airplay. The remote app offers you the view of itunes on your Macbook and the screen of your Macbook changes with what you do on your iPhone. So you can even control the itunes radiostation from your iPhone.
    If you have an older, non-intel macbook, you can install airserver on your macbook. This will set you back 15 dollars or so, but will basically do the same.

  • How do I fix a initializing problem with my macbook pro? I only get to the blank screen with the apple logo and the "processing something"sign... it just doesn't start the system....

    How do I fix a initializing problem with my macbook pro? I only get to the blank screen with the apple logo and the "processing something" sign... it just doesn't start the system....
    Please help
    Marcelo

    If there is no loading bar, it's usually a problem with a third party kext file in OS X itself.
    You can press the power button down to force a hardware shutdown, then reboot holding the shift key down on a wired or built in keyboard, this will disable them and you go around and update your third party software.
    Gray, Blue or White screen at boot, w/spinner/progress bar
    Also take this time to backup your users files off the machine if possible.
    Most commonly used backup methods
    Sometime that won't work and you need to do more
    ..Step by Step to fix your Mac

  • After having yet another problem with my MacBook Pro and having to wipe the drive, I am now unable to sync my iPhones etc without erasing all the music on them. Is there a way around this? I have no other library!

    After having yet another problem with my MacBook Pro and having to wipe the drive, I am now unable to sync my iPhones etc without erasing all the music on them. Is there a way around this? I have no other library!
    iTunes is a mess! It couldn't find it's own libraries and I was forced to create a new one. Now I don't know where my music is or if any's missing.

    columbus new boy wrote:
    How crap is that?
    It's not crap at all.
    It's not that simple. For example, I've 3500 songs on my MacBook but don't want them all on my phone, so I have to manually select each song again???
    There has to be a solution.
    Why not simply make a playlist with the songs you want on the iPhone?
    and maintain a current backup of your computer.

  • Hi, i've just got a problem with my macbook pro: I bought it two years ago and suddenly, it stopped working. Im freaking out. No answer from the people hwo suposed to know about these problems. Any tip??

    Help!
    i had a problem with my macbook pro: on tuesday 16th (agoust, 2011) I went to a friend's house and show her some document i had in my computer, then i turned off my mac and it asked me: "there are some actualizations available, do you want to update before turn off?" i clicked on yes, waited for update and then the macbook turned off. When I got back home, I tried to turn it on again.... but nothing: it didn't sound baaaammmmm as allways, it didn't reacted. I tried again, but useless.
    The next day i went to one of these "authorized management centers", but they coudn't say anything or do anything about it. First they told me the problem was the battery, then the hard disk, then the video card... but don't. I left my mac there by two weeks, hoping they could help me, but they didn't. So I picked it up and go to other place.
    The rare thing is that i have just two years with my mac, and i didn't do anything stupid on it (didn't fall, get wet, microwave, hot, shocked, hit or anything) It just stopped working. Two times it turned on. But if not, it's the same story:
    When i pushed the button to turn on, sounds like baaaaaammmm, but then again, and again, and again, and the screen doesn't get blue or anything, it appears a foder with a "?" and then the computer turns off...
    Im wondering if this is a problem on this computers, because some of my friends told me things much like that that happened with their macbooks.
    What's going on??? why this is happening?? cn you help me?

    This article may help: A flashing question mark appears when you start your Mac.

  • Last week, I had no problems streaming my MacBook Pro to my sony Bravia with a logix hdmi cable. I came back from holidays and now it doesn't work anymore.  What settings should my computer be on and what settings should my tv be on?

    Last week, I had no problems streaming my MacBook Pro to my sony Bravia with a logix hdmi cable. I came back from holidays and now it doesn't work anymore.  What settings should my computer be on and what settings should my tv be on?

    TarahCurrie Sep 10, 2014 3:48 PM
    Restore From Time Machine Backup
    Reinstall OS X
    Get Help Online
    Disk Utility
    MacBook Pro, Mac OS X (10.5.8)
    You are running 10.5.8
    Did you try booting off your Install disk holding the c key down.  From here you can get to the drop down menu just a few clicks in (you are not going to install) and run  the Disk Utility>Repair Disk.  See if it will let you do this.

  • SLEEP/WAKE PROBLEM on my Macbook Pro 2.33GHz Intel Core 2 Duo

    Greetings!
    I love APPLE. So APPLE, please do try to help me out here...
    The first problem I encountered was a faded translucent bluish/grayish rectangular line stretching from top to bottom suddenly showing up. I've shown this to our local APPLE technician and my LCD was replaced. Nice job here APPLE!
    Now for the latest problem occurring as I'm writing this post. When I have my laptop fall into sleep, for say at least 5 minutes, and attempt to wake it up.. the user interface doesn't show up. The screen remains black and that pressing any key on the keyboard or clicking the mouse will automatically restart the laptop always (I do hope my internal hard disk won't be damaged from this reoccurring dilemma of mine). I've observed that this current problem started after my LCD was replaced.
    Does anybody have the same problem as I have? If so, please do give me possible solutions for this? I've already talked with our local APPLE technician and told me that there might be some problems with the motherboard inside that may opening the laptop might be necessary.
    Still... No worries APPLE (as of yet), I still love it even though it's my first time using such a wonderful invention of technology.
    Fathom Graphis

    Hi. This is Fathom Graphis again.
    Reading one of the threads that mentions an individual asking for help from an Apple certified technician with a problem that's quite the same as mine, I followed the instructions given by this Apple technician that there may be an application or some device activated in the "SHARING" folder (under *System Preferences*) that's causing the problem of the laptop not waking up and requiring hard reset to get back to the Mac OSX user interface.
    So, I checked my sharing folder and found that my *"PERSONAL WEB SHARING"* option is activated (Under the SERVICES menu). I deactivated (unchecked) it and tested my laptop sleeping function by shifting the PUT THE COMPUTER TO SLEEP arrow to 1 minute and letting the laptop sleep for 10 minutes. After which, I moved the mouse and the MAC OSX User Interface came abruptly and the laptop didn't restart. I tested it again by letting it sleep for another 10 minutes and waking it up through mouse click and the MAC OSX User Interface showed up abruptly and the laptop, again, restarted.
    So far, I'm still putting my laptop under observation. But I just want to inform everybody with their supposed respective SLEEP/WAKE problems on their Macbook pros (or Macbooks) that this may solve their issues (though I provide no guarantees, okay? I'm just a common user who happen to find a solution accidentally).
    Still I want to address APPLE that certainly, letting your laptop sleep and waking it up and restarting itself after with the Personal Web Sharing activated (or checked under System Preferences > Sharing > Services) is indeed a "bug" that needs to be fixed. So hopefully, the people at APPLE would try to resolve such an issue as soon as possible (because, to my knowledge, sudden restarts of Hard Disks may cause data damages). God Bless You All.
    Fathom Graphis

  • HT4864 Thank you! This may sound lame but are these instructions for the blackberry? I'm receiving iCloud emails without problems on my MacBook Pro and I'd rather not mess w/ settings there.

    Thank you! This may sound lame but are these instructions for my blackberry? I'm receiving iCloud emails without problems on my MacBook Pro and I'd rather not mess w/ settings there. Thanks again!

    You don't need to start a new thread to continue a conversation, you can just tack onto the original one. The settings I referred you to are for the Blackberry, since that's the device which is not receiving mail: anything which is working can be left alone.

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