Internet Problems - poor connectivity

I have a Lenovo X100e laptop with Windows 7 Professional. It's been a great computer, but when I go on the internet, it behaves as if the connection is slow or wonky, even if the connection is fast. This is especially true of video streaming, which stutters so much, it's virtually impossible to watch Netflix or YouTube or any other video streaming service. This is otherwise a great computer so I really want to fix this, rather than buy another computer.
I have used this laptop on my home network with both wifi and direct connection with the same behavior. I have diagnosed my network speed and its good, usually around 20Mps, plus I've tried this laptop in public places like Whole Foods and it behaves the same: wonky connection. I have an old Dell Latitude that works and it runs the internet great on the same network, and I've used my phone on my home wifi and it works great, so it's clearly the Lenovo.
The network adapters are 11b/g/n Wireless LAN Mini-PCI Express Adapter II and Realtek PVIe GBE Family Controller. I checked the drivers for both (using Device Manager), and they are both current. I used the "diagnose problems" function and found nothing. I googled for problems with them and didn't find much.
There is also a Qualcom Gobi 2000 listed (Wireless WAN Driver for Windows 7) under Other Devices and it says "There is no driver selected for the device information set or element." I tried updating the driver, but got an error saying "Windows could not find driver software for your device." I have no clue if this is relevant.
Also, the laptop plays video with no issues if it's a file on the local drive, like mp4, so I don't think video is the problem per se. It's the general communication with a network. Let me repeat that I don't think this is a wifi issue because I get the same behavior even if I plug a network cable in directly to my router.
Also, I have tried multiple updated browsers including Chrome, Firefox, and IE. Plus, I have run multiple virus scans and nothing is found.
I rviewed the other internet problem posts on this forum, but they don't seem to be the same problem I am having. I can get on the internet, it's just wonky. Any help would be greatly appreciated.

Regarding Gobi 2000:
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS001302 - drivers;
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS003751 - boot code utility driver needs.
Install them yourself. Four devices should appear in Device Manager.
Further steps depend of the network carrier you work with. If the carrier is Verizon or AT&T you should install and launch Mobile Broadband Activation softwate:
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS001619
If you work with another carrier there is a chance you'll need additional help. Let us know.
x220 | i5-2520m | Intel ssd 320 series | Gobi 2000 3G GPS | WiFi
x220 | i5-2520m | hdd 320 | Intel msata ssd 310 series | 3G GPS | WiFi
Do it well, worse becomes itself
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Weird internet problem / ssl connection error, site loads in safari not in firefox or other way around

I really can't figure out this problem. Search the internet tried all kinds of things, nothing help so far.
I have a Macbook Pro (Lion originally installed) running on Mavericks (all latest updates). SSD installed and the DVD tray is replaced by the original HDD.
The laptop wasn't running very smooth anymore so decided to give it a fresh Mavericks install (even though I know it's not really necessary for mac, it helped, everything is much faster except a weird internet problem came up).
After freshly installing Mavericks I couldn't get into my google account anymore, just wouldn't load. Tried Safari (use this normally) and Firefox and Chrome, this last was gave a SSL connection error, both Safari and FF said the website couldn't be loaded because the server didn't respond. For Gmail I use Mailplane which is just stuck on a white page. I tried repairing the keychain, repaired disk and disk permissions, cleaned browsers, turned off firewall and antivirus (Shopos) started in safe mode, checked time settings which were all good. Nothing of this helped. I even ended up creating a usb bootdisk for Mavericks, formatted the disk and reinstalled from the start just Mavericks and nothing else, started Safari, still the same problem. As even this didn't help I figured it's not worth reinstalling all software so put back my backup.
Now I ended up somehow only being able to use Gmail normally in Firefox, Chrome still gives SSL error and Safari can load the inbox, but I can't open any messages. I get the error there is a problem with the connection. If I try in Basic HTML mode it surprisingly does work.
You would say, just use Firefox, finished...but the thing is that sometimes random websites won't load in Firefox, when I load the same site in Safari it works perfectly.
O yes, I also tried the connect to my iPhone and use the Cellular data network, then it's no problem using Gmail in Safari normally. You would say it's a router problem, but I have another Macbook Pro (just one model later running Mountain Lion) this one works perfectly with every browser. Also my iPhone does everyting logged into the WiFi network.
You can understand I really have no clue what's going on here, I don't see any logic. I can only think of a hardware problem in my Macbook, but don't see how that could cause these problems.
I hope someone is ably to help me ?

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

6310i and INTERNET - problem to connect!

Hello! I have a 6310i (pretty old, I know...) and I am trying to connect to internet, but in vain! I am using a pocket pc which connects -successfully- with the 6310i but when calling the Vodafone appropriate number from the pocket pc, the 6310i does not connect to internet! Any ideas why? By the way, I am using a data SIM card from Vodafone just for sending data to an internet server, my intention is not to do browsing or anything like it. I used the SIM card with a Sharp GX29 and it worked in a second. Someone from Vodafone indicated that the 6310i is pretty old to connect to internet. Is this the answer? Much obliged for any advice!

What is the IP address that your PowerBook is getting
from the AEBS? Does it start with 169? This indicates
that it did not properly communicate with the AEBS's
DHCP server.
Do you by chance have the access list feature enabled
on the AEBS? If so, did you add the MAC address of
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the infamous 169 IP address. yes, that is what it is showing right now. i do not have the access list feature enabled (i'm not even 100% sure what it is, but by looking at the configuration i think i could tell). i did, however, end up doing a hard restart of the AEBS and re-configuring it, with the powerbook, with no luck at all.

Broadband/internet and wireless connection problem...

Towards the end of 2101 I received an email informing me that BT would be upgrading my local line and I could expect a much improved service. Whether this 'upgrade' has been the cause of my problems or is merely coincidental I cannot say. Prior to my experience since this time I could count lost broadband in hours per year (I never had internet or wireless connection problems).
Since the end of 2010 I now regularly lose my broadband completely every six to eight weeks. 'Home Hub cannot connect to broadband.' There is a worsening loss of speed? over a period of two to four days at the end of which I need to phone BT three/four/five, etc. times until they manage to locate the problem and fix it. It is always some problem they find on the line or with their equipment.
I always mention that this is an ongoing problem. Never do they take any action to escalate the issue.
This week things have become considerably worse.
I have started to lose my internet connection now. 'Safari cannot connect to the internet'.
There are now two issues which arise concurrently.
I phoned BT, finally the operative in India (through a very poor BT wireless phone connection) changed the channel of my router for me. He mentioned something about changing the address and password. This seriously exacerbated the situation. My password is not recognised now when I am asked to reconnect by selecting a network.
The next occasion on which I lost my INTERNET connection and tried to reconnect I got the message 'Airport has the self-assigned IP address (...........) and is unable to connect to the internet.
I phoned BT to report this and was told that this indicated an adapter problem and the problem was now out of BT's hands. I Should contact Apple.
I did so. Apple said I should contact BT to change channels. I explained this had caused the problem and they were now refusing to assist me. Apple tried everything that they could think of to resolve the issue (despite not being required to do so). Eventually the only suggestion they could make as BT had refused to help was to reinstall my operating system. Extremely drastic. But I can now connect wirelessly again.
Service is still intermittent requiring constant restarts to regain connections.
BT's response to a formal complaint was more of the usual banal questions, the usual tests, the usual promises of 'something would be done'.
Their systems are not set up to make any sort of accurate diagnosis of customers' issues. They seem to have a set number of 'fixes' into which they try to fit all problems - one would assume simply to save costs - their cost saving exercises are now costing me money.
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Any suggestions?
Solved!
Go to Solution.

fredderf99 wrote:
I have a similar problem, since BT "upgraded my broardband" my home hub looses internet connection at least twice a day and I have to power reset it. the broadband shows as connected but the internet connection is lost, if I try reconnecting it fails and only a power resetr will work. I have a temp solution by fitting a time switch to the mains adaptor and reseting it at 0200 each day. but before the upgrade the home hub had worked for years and no problems. i have also replaced the origonal home hub 1 with a home hub 2 to see if that improves the situation.
welcome to the forum
This subject has been marked as solved by the originator and you will get more response if you start your own subject rather than continue here.
if you start your own subject just cut and paste your post and then in order to help please can you post the adsl stats from your router may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or use a-z, if netgear enter 192.168.0.1) and run btspeedtester (MAC users may have problems) http://speedtester.bt.com and post the results .
are you connected directly to the NTE5 master or test socket or to somewhere else? Do you have any phone extension sockets in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
Someone may then be able to offer help/assistance/suggestions to your problem
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Problem with connecting to a website. Just purchased a new iMac with Version 10.10.2 Yosemite. Once in a while I have trouble connecting to a site. It takes forever. Is this an issue with Yosemite or my internet service?

I purchased this iMac in Feb. 2015. When I try to connect to a web site using Safari or Google Chrome I usually have no problems getting connected to the site. But maybe once a day I will try to connect and I will see the blue progress bar at the top of the screen showing it is trying to connect and then it just stops. It may take a couple of minutes before it connects to the site.
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Hi lauriefrommi,
Welcome to the Apple Support Communities!
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Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues - Apple Support
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I'm at the end of my tether with not being able to access itunes which I could do perfectly well before! Now my laptop won't even connect to the internet despite the connection at the hub being excellent! No problem with ipad and phone - only windows!

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I have problem with connect me to the internet

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Firefox does not connect to the internet on this computer, though it does on another computer and though Internet Explorer also connects without any obvious problem.

About 1 year ago I helped to set up Firefox on my mother's computer. It worked fine until a couple of days ago. Now it no longer connects to the internet. The system is Windows XP, service pack 3. Internet Exporer does connect to the Internet on this computer. Also, I have another computer with Firefox and it works with no problem wirelessly. We tried removing Firefox and then reloading it and that did not help. We get no error messages. The internet and Firefox simply don't seem to see each other.

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"Please connect to the internet-"problem solved by the latest Muse-update

Hi staff,
I'm happy to tell you that the former problem with the error message "Please connect to the internet…" when trying to start Muse is solved now by the latest update. At that time I talked to James Boag, he assumed Muse might not recognize my USB-modem (and I should try a different access point, which I didn't) but this is not an issue any more. When I launched Muse recently, it updated automatically and then started with no problems.
Thanks for the great work you've done in that matter.
Regards
Norbert

Hi arrakis13,
I’m afraid I cannot really help you.
I did not make any changes on my running system except that I’m on 10.8 Mountain Lion (upgraded from 10.6.8., no Lion in between), but this did not change the behavior of Muse at first. Only the update, which started automatically when I launched the app on August, 21, (still the trial version) caused the difference.
My firewall is on and in the firewall-options Muse has allowance for incoming connections, see the attached screenshot (sorry, in german, but you will understand the meaning). Airport is not active and I did not change my way to connect to the internet (as James Boag from Adobe suggested earlier, see also attached mailing). It just worked.
Meanwhile I upgraded to the official version (2.0.945) and still it works.
Hope you find a solution.
Regards
Norbert
Am 03.09.2012 um 04:18 schrieb arrakis13 <[email protected]>:
Re: "Please connect to the internet…"problem solved by the latest Muse-update
created by arrakis13 in Adobe Muse Bugs - View the full discussion
This is still happening for me. I downloaded the beta yesterday and am on 10.7. I run software update but Muse is not showing up as having an update. My firewall is not running. Any suggestions on how I can get this running would be much appreciated.
Please let me know.
Thanks!!
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New Update didn't fix the "You're Not Connected to the Internet" problem.

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Internet Problems - poor connectivity

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