Internet Sharing + Lion = some lack of respect from Apple!

Snow Leopard worked great, although I had some issues sharing my built-in airport connection with PC's....
Now, all got better. Nothing works. Spent some hours on the web trying everything that worked for others.
I have a slick 3.2. GHz i3 Imac, with the built-in aiport utility (not very useful after all!)
My issue is that Macbook air, Ipad and Iphone can connect to the imac, but internet connectivity is NOT available. Don't even start me by trying to connect a PC again....
Alredy tried:
( i) changing the network name;
(ii) changing channels;
(iii) changing passwords, simpler passwords, no passwords;
(iv) putting manually the DHCP
(v) with several IP adresses.
(vi) DNS Servers as well. Only Google DNS worked....for googleing, nothing else. You try to hit a link and doesn't work either.
I was recommended to set up a router. I refuse. i didn't purchase this computer, with the built-in airport express so I have to set a router.
I searched for some official press release from Apple saying something. Not even that. Not even saying their are sorry for the inconvenient. The google experts at the store just told me to wait for an update....
If someone knows how to fix this, if there is something to be done, I'll appreciate.
Have a nice weekend!
A. Toro

Toro78 wrote:
I have an Imac G5 with buil-in airport utility (5.5.3).
I still don't know what you mean by this. AirPort Utility is an installable program. Why do you refer to it as "built-in"?
I have established an Ethernet PPPoE connection.
Is your Mac connected directly (via an Ethernet cable) to a DSL modem?
I'm sharing my connection through my built-in router.
I asked you before to explain what you mean by "built-in router" but you haven't. Do you mean the "Internet Sharing" option in the Sharing panel of System Preferences?
My TCP/IP config is using DHCP with manual address input.
There are several programs where this type of thing can be configured. In which program and panel do you see that option?

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I can't download apps to my iPad via Internet sharing (Lion) anymore

I always use my Macbook Pro with Snow Leopard to share my Internet connection with my iPad 2. However, since I upgraded to Lion, my iPad 2 can't seem to download apps thru Internet Sharing anymore. If I use our office WiFi, the App download works fine. But when I connect using Internet Sharing again, it doesn't download the apps.
Interestingly, all my other apps (in the iPad) that require internet connectivity works really well. Only the app store can't download, it surfs really fast though when I want to view an app. ONLY the download is not working right.
Any thoughts?

Close all the apps in the recents tray on your iPad, reboot again, and see if that solves either problem.
Tap the home button once. Then tap the home button twice and the recents tray will appear at the bottom of the screen. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button twice.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
Since it will not hurt anything, you could try resetting your router as well. Unplug it from power for about 30 seconds and then plug it in again.

Lack of support from Apple re iTunes.

For 4 weeks now I have been trying to get help from Apple and I have been sent from pillar to post!
Initially, after downloading the latest version of iTunes, I found that I could no longer purchase any music. I was receiving: "An unknown error occurred (0x80092013)" but after some 3 weeks, this changed to, "We could not complete your iTunes Store request. An unknown error occurred (-1202)".
I have searched for help on the support community (more helpful than Apple) and followed all the suggestions offered to me - but still no luck. NOW Apple tell me that it's not their fault, the problem is my end and they tell me to phone and PAY MORE for their Technical Support Team to fix it! See my latest reply below:
"As Sue has mentioned Apple cannot fix this for you because it is related to end user settings on your computer. I did speak with my manager and our engineering team, and they advised that all relevant information that is available to the iTunes Store Staff has been provided, and the next and only available step to assist with this resolution is for you to contact the Apple Care Technical Support Team, and see if they can help. The iTunes Store has exhausted all options and provided all information that we have available.
A technical Advisor will be able to tell you about Apple's complimentary and fee-based support options as well as assist you in determining what option might be most helpful in this case. To contact them directly please call:
(44) 0844 209 0611"
I replied thus:
"I do not believe I am reading this!
Everything worked perfectly until I updated to the latest version of iTunes - and, NOW, you are telling me the problem is at my end?
What about the hundreds (if not more) who are having similar problems? What about all the money I've spent on 3 products - not to mention all the songs I've purchased?
Why can't I access Apple Care Technical Support online? Couldn't they access my system if I give the required permission?
Why should I have to pay more (in reference to your "fee-based support options"?
I have already spent more than £60 downloaded suggested "fix" programmes and none of them helped.
Do I need to take legal action?
I am thoroughly disgusted with your total lack of care for a loyal customer!
Martin Mahoney."
PLEASE SHARE with as many as possible as I am sick and tired of big-business being able to just wipe their hand with their customers' problems (once they've got our money).

No problem, I could probably have struck a better tone. Couple of months away from 50 myself and don't always have the patience that I used to...
Ouch on the Speedy PC Pro front.
Believe me, I've been there. Beating my head against a brick wall, trying my own ideas and the ones I can find online, and nothing works. Sometimes we have to put the problem to one side and come back in a new frame of mind. Set yourself a time limit and know from the outset that you might not be successful in that session, that way it is not so frustrating if you're still no further forward at the end of it.
The essence of the posts I've tracked down so far is a suggestion that your PC either can't see the correct servers to talk to, or having found them has decided they can't be trusted and therefore doesn't let iTunes do its thing. As I say this isn't an issue I've ever had, or read up on, so I don't have any instant suggestions for what to do next, but I will keep my thinking cap on.
One of the linked threads I read mentions "an ongoing issue that Apple are aware of". It is best to take these claims with a pinch of salt, but there may be an identifiable common cause that is affecting you and a (relatively) small number of other users. Apple tend not to make pronouncements but they do keep working on improvments. Just because they can't/won't troubleshoot with you on an individual basis doesn't mean they do nothing. You might find the next build of iTunes fixes things for you regardless of what you do in the meantime.
Your existing content isn't lost to you. It will still play in iTunes or on your Nano, and you can still import CDs to your library.
tt2

IPhone 4 catching fire and lack of support from Apple?

On Saturday when I was charging my phone I noticed a burning smell and immediately ran over to my iphone and pulled out the charger cable which was glowing red and smoke was coming from both it and my iphone 4. My phone although slightly fire damaged in the charger dock was still operational, however, when the battery ran out and I tried to charge again on a different charger it would not recharge. I took my phone into the apple store (Toronto Eaton Centre, Canada) and received terrible customer service. The 'genius' took maybe 5 seconds to not listen to my complaint before running off with my phone and charger and then coming back with a new handset and cord and asking me to pay for the replacement. I have since spoken to the manager of the store who was equally unhelpful or concerned about the issue and informed me that he couldn't help because they have since lost my old handset in the apple warehouse system.
I am not only concerned that my current handset could now catch fire, but I am also concerned at the level of disinterest from a company about what is clearly a dangerous fault. What could have happened if I was asleep when it was charging?
As a consumer, this is my first apple product and I had been looking at buying a macbook very soon, however following this incident where I have been penalised through no fault of my own for using a dangerous handset. Then the total lack of concern, apology or interest demostrated by apple has put me off ever using apple products again.
I would urge others to be very very careful when charging their handsets as this could have been a lot worse. If your phone is damaged certainly do not expect any support or assistance from Apple.
Regards
Colin

The iPhone was out of warranty.
It has suffered physical damage.
The Genius Bar staff evaluated it and found it and the charging cord non-serviceable*
The customer was presented a price for OOW replacement
Customer declined, and decided to escalate to a supervisor.
These are pretty much the only facts at play here. The rest is emotion and speculation. The asterisk is for this. You'll have to trust most of this, including the fact that I have a few credentials in Public and Occupational Safety
*If the iPhone was considered a safety hazard, it was very likely placed in a fire-resistive environment. Once it goes in, taking it out is a very serious matter that involves the safety of personnel, the building and other occupants. During the escalation, chances are very high that the iPhone was disposed of according to safety protocols. To have given it back to the customer would have been a serious liability issue. The iPhone wasn't "lost," it was neutralized.
If the customer does not want the OOW replacement, the Apple Genius Bar management or staff is unikely to hand him/her something that could be dangerous or volatile. It would be irresponsible to do so.

Unbelieveable lack of support from Apple (error -50 issue)

Well I've just updated iTunes again and of course, I still have the -50 error trying to download the video I purchased over a month ago. That's at least 3 or 4 releases of the software and still no fix. And before somebody recommends that I do the things mentioned on this forum (like deleting the .tmp file and rebuilding your music), I've done all of those. Also, I purchased a ringtone the other day for my iPhone and it downloaded just fine SO THE ISSUE IS OBVIOUSLY RELATED TO iTunes and a large (over 2gig) video file and has nothing to do with my computer.
What really gets me is that I've posted more than once on this subject, along with other people, and have absolutely no support from Apple. Oh well, at least I have a $100 voucher I can use for something. Maybe I can get my $10 back for the video I paid for....
I also have a mac Mini so I really consider myself a good Apple customer. To bad they don't really seem to care....
Andrew McIntyre

Just a thought,
have you tried deauthorising your account and reauthorising?
don't know if it would work but just trying to help

Suprised at lack of service from Apple!

When I logged onto this form I thought my problem would be addressed. But this is not the case. Where is Apple? I am surprised and dismayed that there is no response from Apple. Is this the norm? Does Apple not help out here?
My issue is this error message:
Safari can’t open the page
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I did the following and it solved the problem.
Re: Certificate Issues
Posted: Dec 4, 2006 6:20 PM in response to: Kagan
I HAVE THE ANSWER EVERYONE!
Alright. Print this off and to take care of the issue.
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Lack of communication from Apple

Given that we are now in the midst of a disasterous release of the new IPhone software, it sure would be nice to see a pinned message at the top of each iPhone discussion saying something like this:
Sorry, folks! We really screwed this up but please be patient and we'll have all your iPhones working as soon as we can.
Is there a corporate policy against such commuication?
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I agree. As someone with fairly limited experience dealing with Apple and hence major software updates, I have been sitting back for some time scratching my head at the tactics they use that end up "training" consumers in weird ways. For example, I think most are now conditioned to buy the next new thing with caution since we all pretty much now expect them to release something better cheaper in about a year.
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Like so many others I have not been able to access or send emails with iCloud now loosing business. Not good enough and lack of info from Apple is also not good enough!

Like so many others I have not been able to access or send emails on iCloud. This is now loosing me business! Not Good enough Apple and your lack of information is poor customer service.

Unfortunately, Apple does not yet allow merging of Apple ID's. if you were once using [email protected] as your Apple ID then there is no way to link that ID with the new one to avoid losing the previous data under that old ID. You will have to either go back to using the old ID to save the old data or just keep both, which you arfe allowed to do.

Serial number not eligible to update to LION when it is bought from apple store after june 6.

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Can't connect ipad to Mountain Lion iMac via Internet sharing?

Hello,
I've always used Internet Sharing to create a wifi hotspot from my iMac, so that I can get an internet connection on my iPad. After updating to Mountain Lion this does not seem to work. Anyone know how?
The hotspot generated by my iMac's internet sharing has never worked with my Kindle, but I would at least expect it to work with Apple's own products. Hoepfully someone knows a solution?
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Underneath in "To computers using", I have an option for FireWire, Bluetooth PAN, Ethernet, and iPhone USB. There's NO option for Wi-Fi. My Apple TV would be connecting to the laptop's Internet connection by WiFi, but for some reason, WiFi is not on this list, and as such, I also don't have the WiFi Options button below, so my laptop never shows up in the list of wireless networks on the Apple TV.
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dt

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I have been sharing my internet for weeks from my computer but this morning it suddenly stopped working. I've tried changing the password, changing the channel number, and changing the Network name to a simple one, but it is all not working Apparently the authentication server is not responding? How can I fix that?

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I have the iPad 2 [ (Wifi + 3G) ( iOS 5.1.1 (9B206) ] which connected to my 21" iMac [Mac OS X Lion 10.7.4 (11E53)] through Internet sharing seemlessly some time back.
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I used Internet Sharing like this couple of times!
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Hi,
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I now wish to share this connection over ethernet with a Windows Vista machine over ethernet, but am having problems. I turn Internet Sharing on set to share connection from "HUAWEI Mobile" to computers using "Ethernet".
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If I share the internet via Airport, my iPhone can pick it up and use it to access the internet just fine.
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Internet sharing not working in lumia 520

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Internet Sharing + Lion = some lack of respect from Apple!

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