Invalid credential error in SCC for all users

Hi,
None of the users, including the admin user, are able to enter the SCC. The SCC portal opens, but when the users try to enter their credentials the system prompts them with 'Invalid Credentials'.
Please help me on this and let me know you require any specific details.
Regards,
Karan

I faced a similar issue sometime back .How to reset SCC password?
This is what i did
1)Open Run(Windows+R) --> type services.msc -->make sure all the relevant servers are started and running.
2) Make sure SUP server is connected and running
3) checked if pre requisites are met
Software                         Version
Adobe Flash Player        10.1 or later, 11.x
Internet Explorer              •6.0 (32-bit only)
                                            7.0 (32-bit only)
                                            •8.0 (32- and 64-bit)
                                            •9.0 (32- and 64-bit)
64-bit versions of Internet Explorer 8.0 and 9.0 support only Adobe Flash Player 11.x
and for some reasons i realized SCC works mostly in IE but not in other major browsers.
please check if this can help you

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Hi Juke,
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