Inventory Agent on Netware not functioning

I was wondering if any one else was having problems running the inventory
agent on Netware. A little about my environment. I have 22 remote sites
each with a Netware 6.0 SP5. Each of the boxes at the remote sites is
running GroupWise 6.0 SP4, DHCP Server, Symantec Antivirus Corporate
Edition 9.0 and Computer Associates Brightstor Agent. This is a pure IP
shop and each site is connected with various speeds of Frame Relay. Here
at the main site, I have a dedicated server for Zenworks, running the
Zenworks databases and services for Desktops and Servers. This server is
also Netware 6.0 SP5. All servers use the JVM1.4.2 downloaded from
novell's site.
I was able to successfully depoly the ZfS agent and the console runs fine
on the remote servers. I have successfully deployed applications and other
policies with the exception being the inventory agent. When the agent
begins to run at the appointed time, I'm presented with some java errors:
java: Page fault processor exception occurred while executing class
com.novell.application.zenworks.invagent.InvAgentE xecuteNW
This is immediately after it loads XMLParse.NLM and REGEXPRS.NLM. I
suspect that it has to do with GroupWise and it's usage of the XML Parser,
but I've been reluctant to take down a production service to test. Since I
have no test environment, I thought I'd ask if anyone else has seen
something similar.
Thanks

Marcus,
It appears that in the past few days you have not received a response to your posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Do a search of our knowledgebase at http://support.novell.com/search/kb_index.jsp
- Check all of the other support tools and options available at http://support.novell.com in both the "free product support" and "paid product support" drop down boxes.
- You could also try posting your message again. Make sure it is posted in the correct newsgroup. (http://support.novell.com/forums)
If this is a reply to a duplicate posting, please ignore and accept our apologies and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
Your Novell Product Support Forums Team
http://support.novell.com/forums/

Similar Messages

An error occurred while running the Inventory agent in InventoryEnforcer

2007.03.07 15:00:00 [Console:SERVMAN SCHEDULED ITEM] Inventory Agent:
Found KeyValuePair in INVSETUP.INI, agentRuns = Subscriber
2007.03.07 15:00:00 [Console:SERVMAN SCHEDULED ITEM] Inventory Agent:
Found KeyValuePair in INVSETUP.INI, forceDebug = false
2007.03.07 15:01:12 [Console:SERVMAN SCHEDULED ITEM] Clean the
Inventory Agent
2007.03.07 15:01:12 [Console:SERVMAN SCHEDULED ITEM]
Inventory(InvAgent):Mar 7, 2007 3:01:12 PM: An error occurred while
running the Inventory agent in
InventoryEnforcer:EnforcePolicy(Distributed Server Package
ServerX:General:Server Inventor.Pol.ZEN.BO.ORG)
2007.03.07 15:01:12 [Console:SERVMAN SCHEDULED ITEM] MESSAGE - Policy
processed successfully : Distributed Server Package
ServerX:General:Server Inventor.Pol.ZEN.BO.ORG
2007.03.07 15:01:12 [Console:SERVMAN SCHEDULED ITEM] Policy has been
flagged to prevent future scheduling : Distributed Server Package
ServerX:General:Server Inventor.Pol.ZEN.BO.ORG
I have reinstalled de ZfS 7SP1 Inventory Agent on the server.
Did not help.
Recreated the Distributed Server Package with only Server Inventory
Policy enabled. And succesfully distributed it to the subscriber.
Did not help.
Restarted server, did not help ;-)
Checked if INVNATVE.NLM, INVAID.NLM and MPKSCAN.NLM are installed. OK
Inventory Policy is referred to sane Inventory Service object as
workstation inventory policy
Inventory Service on root service has Machines Attached option
enabled.
Workstation inventory works fine from all our 36 locations.
Server inventory i am testing from one location.
We have Netware 6.5 SP5 with ZfD and ZfS 7 SP1 on all our locations.
Greetings from the Netherlands,
Michel Woltjer

Michel,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Do a search of our knowledgebase at http://support.novell.com/search/kb_index.jsp
- Check all of the other support tools and options available at
http://support.novell.com.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://support.novell.com/forums)
Be sure to read the forum FAQ about what to expect in the way of responses:
http://support.novell.com/forums/faq_general.html
If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
Your Novell Product Support Forums Team
http://support.novell.com/forums/

The USB port on my 4th generation Airport Extreme does not recognize any peripheral devices whatsoever. In other words, it does not function at all. What can I do?

I have had my Airport Extreme for almost a year now. I have not been able to get it to work. It has never worked. I have tried everything in the apple manuals, my peripheral device manuals, and online help. My Airport Extreme Base Station has a completely dead USB port. The USB connector does have voltage and ground. Apparently there is no data transfer. I do not know how to test the data pinouts. I don't know if it is a software or driver problem, or if it is a hardware or wiring problem. My computer is a mid-2009 13" MacBook Pro. All of my external devices work well with the MacBook Pro. The USB functionality on the MacBook Pro has always performed without a glitch. It seems the problem with the Airport Extreme must either be a network communication problem or a hardware/hardwire problem. I bought the Airport Extreme to build a home inTRAnet network. I have a seperate 3rd party router for inTERnet. Contrary to what the manuals declare, the initial setup of my Airport Extreme requires inTERnet setup during the process. Even when the choice is made to limit the network access to LAN only, when I reach the end of the setup process, a prompts reads that the Airport Extreme may not function because I have not set it up for inTERnet with the WAN. Well, Dah... during the intial stages of the setup I told the machine to configure an inTRAnet only LAN setup. So... I went ahead and set it up for inTERnet and WAN. Either way, the USB port is not working. Then I set it up for the whole package, WAN, LAN, and everything. Still... no function out of the USB port. Any ideas?
P.S. The Ethernet works and so does the 802.11 tranceiver. The USB port is the only problem, but a major, major one for my needs. There is no peripheral functionality.

Okay so I figured it out. I inherited the Configurator already set up so I didn't realize that our former administrator was brilliant and set things up a little differently. To anyone else who finds themselves in this spot try this:
After you plug the iPad in and open Configurator instead of trying to 'Prepare' the device click 'Assign'
There should be groups of Users listed on the left hand side of the screen.
Select the group you want the ipad to be a part of, or make a new group. ***Note a group can be one person so this is a good feature for teachers to have individual app assignements for students.
After you select the user group click the little plus ( + ) button on the bottom of the screen under the second column of info where names and device serial numbers should appear.
Type the name of the person, group, whatever you want to identify that assignment by into the blank that pops up after you hit the plus ( + )
Then select the assignment you just made and tohe 'Check Our' button at the bottom. At this point a box will pop up with a window at the top listing all devices supervised by Configurator. There is a tiny down arrow button that opens a scroll down menu to the right of this box. Click that, then select the device connected by USB as the one to assign.
The name of the assignment you gave it will show on the lock screen now and you can assign apps and profiles to the device like you would any other device in your Configurator inventory.
Good Luck.

Agent Determination Rule using Function Module

Hi all,
I am trying to create a custom agent determination rule using function module. But my rule is not getting invoked when the workflow is executed.
I created a custom rule and linked my function module (with proper signature).
FUNCTION 'ZRULEXXX''
""Local Interface:
*" TABLES
*"      AC_CONTAINER STRUCTURE SWCONT
*"      ACTOR_TAB STRUCTURE SWHACTOR
*" EXCEPTIONS
*"      NOBODY_FOUND
And I am hard coding some values into table ACTOR_TAB
REFRESH ACTOR_TAB.
CLEAR ACTOR_TAB.
IF SY-SUBRC NE 0.
    RAISE NOBODY_FOUND.
ELSE.
    ACTOR_TAB-OTYPE = 'US'.
    ACTOR_TAB-OBJID = 'XXXX'.
    APPEND ACTOR_TAB.
    ACTOR_TAB-OTYPE = 'US'.
    ACTOR_TAB-OBJID = 'XXXXXX'.
    APPEND ACTOR_TAB.
ENDIF.
But a worklist item is not being created for the users appended to ACTOR_TAB.
Is there anything am missing. Please let me know.
Thanks in advance
Regards
Raju

Hi,
Change it to following code. It will work.
REFRESH ACTOR_TAB.
CLEAR ACTOR_TAB.
*IF SY-SUBRC NE 0.
*RAISE NOBODY_FOUND.
*ELSE.
ACTOR_TAB-OTYPE = 'US'.
ACTOR_TAB-OBJID = 'XXXX'.
APPEND ACTOR_TAB.
ACTOR_TAB-OTYPE = 'US'.
ACTOR_TAB-OBJID = 'XXXXXX'.
APPEND ACTOR_TAB.
*ENDIF.
Regards,
Vaishali.

Commission for an agent, who is NOT a Customer....

Hello everyone...
Please give your valuable insights... how do we configure commission for an agent who is not a customer but gets orders to the company?
This is the Scenario. Our client is into a business process where they got an Agent whose role is to get POu2019s (purchase orders) from customers, and the company pays him(agent) some commission. This commission is based on the value of the order he gets. Now how do we configure this in SAP?

Dear David,
You can get this requirement through maintaining the Forwarding agent as one of the partner in your partner determination procedure.
Partner Type Vendor
Forwarding agent
A forwarding agent is an example of a business partner on the credit side, who is included in a sales process. If you commission a particular forwarding agent for deliveries to a specific customer, you can define the forwarding agent in the customer master record as the partner.
Possible partner functions on the credit side in the sales process are for example, interpreters, auditors.
I hope this will help you,
Regards,
Murali.

Inventory agent

Running ZenWorks 11 and installing inventory agent on all servers. Having issue where VMs running on Xen 11 not working due to a serial number not being passed. Any idea how to get around this?

krobertsjr,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Visit http://support.novell.com and search the knowledgebase and/or check all
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.novell.com)
Be sure to read the forum FAQ about what to expect in the way of responses:
http://forums.novell.com/faq.php
If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
Your Novell Product Support Forums Team
http://forums.novell.com/

Firewire does not function after uninstalling macfuse and an out of date version of NTFS32 and then installed latest version of Tuxera NTFS for Mac.

I purchased a 3TB HDD (WD USB 3.0 $100) to replace the 2TB Seagate for a new Time Machine HDD. The 2B was full and backups were deleting older files. The 3TB was formatted NTFS and I want to "recover" the included SW before I reformatted the HDD for the iMac. I discovered that MacFuse was out of date and unsupported and my NTFS-32 was also out of date so I uninstalled both and then installed the most recent version of Tuxera NTFS for Mac. I rebooted and discovered that the FW800 port was unresponsive. Below is the EtreCheck report:
Problem description:
Firewire does not function after uninstalling macfuse and an out of date version of NTFS32 and then installed Tuxera NTFS for Mac.
EtreCheck version: 2.0.8 (95)
Report generated October 30, 2014 7:11:17 PM EDT
Hardware Information: ℹ️
iMac (24-inch Mid 2007) (Verified)
iMac - model: iMac7,1
1 2.8 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR2 SDRAM 667 MHz ok
BANK 1/DIMM1
2 GB DDR2 SDRAM 667 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI,RadeonHD2600 - VRAM: 256 MB
iMac 1920 x 1200
System Software: ℹ️
OS X 10.8.5 (12F45) - Uptime: 0:17:34
Disk Information: ℹ️
WDC WD5000AAKS-40TMA0 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
disk0s1 (disk0s1) <not mounted> : 210 MB
ML 10.8 (disk0s2) / [Startup]: 499.25 GB (20.92 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Logitech USB Receiver
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Hardware Monitor ƒ/HardwareMonitor.app
[loaded] com.bresink.driver.BRESINKx86Monitoring (7.0) Support
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (8.0 18615.948847) Support
[not loaded] com.parallels.kext.hypervisor (8.0 18615.948847) Support
[not loaded] com.parallels.kext.netbridge (8.0 18615.948847) Support
[not loaded] com.parallels.kext.usbconnect (8.0 18615.948847) Support
[not loaded] com.parallels.kext.vnic (8.0 18615.948847) Support
/Applications/Toast Titanium v11.1/Spin Doctor.app
[not loaded] com.hzsystems.terminus.driver (4) Support
/Applications/Toast Titanium/Toast Titanium v11.1 (1072).app
[not loaded] com.roxio.TDIXController (2.0) Support
/Library/Application Support/Symantec/AntiVirus
[loaded] com.symantec.kext.SymAPComm (12.2f1 - SDK 10.6) Support
/System/Library/Extensions
[loaded] com.Logitech.Control Center.HID Driver (3.9.0 - SDK 10.6) Support
[loaded] com.eltima.ElmediaPlayer.kext (1.58 - SDK 10.4) Support
[not loaded] com.hzsystems.driver.CDSDAudioCaptureSupport (1.5) Support
[not loaded] com.increw.kext.speedit (0.32) Support
[loaded] com.logitech.manager.kernel.driver (4.10.0 - SDK 10.8) Support
[not loaded] com.olympus.CamBlockCommandsDevice (2.0.0) Support
[not loaded] com.olympus.CamBlockCommandsDeviceUP (2.0.0) Support
[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.seagate.driver.PowSecDriverCore (5.1.1) Support
[loaded] com.symantec.kext.internetSecurity (5.2f1 - SDK 10.6) Support
[loaded] com.symantec.kext.ips (3.5f1 - SDK 10.6) Support
[loaded] com.symantec.kext.ndcengine (1.0f1 - SDK 10.6) Support
[loaded] com.taoeffect.ispy.kext (2.0.2 - SDK 10.2) Support
/System/Library/Extensions/OlympusDSCDriver.kext/Contents/PlugIns
[not loaded] com.olympus.CamFWSerialBusProtocolTransport (2.0.0) Support
[not loaded] com.olympus.CamUSBMassStorageClass (2.0.0) Support
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.1.1) Support
/Users/[redacted]/Downloads/LCC Installer.app
[not loaded] com.Logitech.Unifying.HID Driver (1.3.1 - SDK 10.8) Support
Startup Items: ℹ️
TuxeraNTFSUnmountHelper: Path: /Library/StartupItems/TuxeraNTFSUnmountHelper
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[running] com.canon.MFManager.plist Support
[not loaded] com.cooliris.SetLaunchArch.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.Logitech.Control Center.Daemon.plist Support
[running] com.logitech.manager.daemon.plist Support
[running] com.micromat.TechToolProAgent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.seagate.SeagateStorageGauge.plist Support
[running] com.symantec.uiagent.application.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.cleverfiles.cfbackd.plist Support
[running] com.eltima.ElmediaPlayer.daemon.plist Support
[loaded] com.embraceware.awaken.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[running] com.micromat.TechToolProDaemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[loaded] com.prosofteng.DriveGenius.locum.plist Support
[running] com.smithmicro.schedulerdaemon.plist Support
[loaded] com.symantec.liveupdate.daemon.ondemand.plist Support
[failed] com.symantec.liveupdate.daemon.plist Support
[not loaded] com.symantec.sep.migratesettings.plist Support
[running] com.symantec.sharedsettings.plist Support
[running] com.symantec.symdaemon.plist Support
[running] com.taoeffect.ispyd.plist Support
[running] com.wdc.drivemanagerservice.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[running] com.prosofteng.DGMonitor.plist Support
[running] com.smithmicro.cleaning.schedulermailer.plist Support
[running] com.taoeffect.EspionageHelper.plist Support
User Login Items: ℹ️
Speedy Mac Application (/Applications/Speedy Mac/Speedy Mac.app)
AwakenHelper Application (/Users/[redacted]/Library/Application Support/Awaken/AwakenHelper.app)
GetBackupAgent Application (/Users/[redacted]/Library/Application Support/BeLight Software/Get Backup 2/GetBackupAgent.app)
WDDriveUtilityHelper Application (/Users/[redacted]/Downloads/WD/WD Drive Utilities.app/Contents/Resources/WDDriveUtilityHelper.app)
ClustersHelper Application (/Library/PreferencePanes/Clusters.prefPane/Contents/Resources/ClustersHelper.a pp)
RealPlayer Downloader Agent Application (/Users/[redacted]/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)
SAVDiskMountNotify UNKNOWN (missing value)
ScanNotification UNKNOWN (missing value)
Launch Nikon Message Center 2 Application (/Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app)
Internet Plug-ins: ℹ️
EPPEX Plugin: Version: 10.0 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
AdobePDFViewer: Version: 9.4.6 Support
Unity Web Player: Version: UnityPlayer version 3.5.3f3 - SDK 10.6 Support
NPVirtools: Version: 4.0 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
RealPlayer Plugin: Version: (null) Support
DirectorShockwave: Version: 11.6.8r638 Support
QuickTime Plugin: Version: 7.7.1
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
GarminGpsControl: Version: 2.9.3.0 Release Support
ToontownBundleManager: Version: (null) Support
CANONiMAGEGATEWAYDL: Version: 3.1.0.2 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
OVSHelper: Version: 1.0 Support
CoolirisWebKitPlugin: Version: (null) Support
Google Earth Web Plug-in: Version: 6.1 Support
Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 67 Check version
OfficeLiveBrowserPlugin: Version: 12.3.6 Support
User Internet Plug-ins: ℹ️
BrowserPlus_2.9.2: Version: 2.9.2 Support
Picasa: Version: 1.0 Support
Safari Extensions: ℹ️
DivX Plus Web Player HTML5 <video>
Open in Internet Explorer
DivX HiQ
Aimersoft Video Converter
3rd Party Preference Panes: ℹ️
BrowserPlus Support
Clusters Support
Déjà Vu Support
Flash Player Support
Flip4Mac WMV Support
Java Support
Logitech Control Center Support
Logi Preference Manager Support
MenuMeters Support
Perian Support
Symantec QuickMenu Support
TechTool Protection Support
Tuxera NTFS Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Destinations:
iMac TimeMachine [Local]
Total size: 2 TB
Total number of backups: 80
Oldest backup: 2011-09-18 05:21:33 +0000
Last backup: 2014-10-05 20:18:55 +0000
Size of backup disk: Excellent
Backup size 2 TB > (Disk size 0 B X 3)
/sbin excluded from backup!
/usr excluded from backup!
/System excluded from backup!
/bin excluded from backup!
/private excluded from backup!
/Library excluded from backup!
/Applications excluded from backup!
Top Processes by CPU: ℹ️
      2% WindowServer
      0% Speedy
      0% SystemUIServer
      0% RealPlayer Downloader Agent
      0% ps
Top Processes by Memory: ℹ️
288 MB SymDaemon
150 MB Speedy
137 MB Safari
82 MB WebProcess
82 MB coreservicesd
Virtual Memory Information: ℹ️
2.17 GB Free RAM
1.46 GB Active RAM
148 MB Inactive RAM
518 MB Wired RAM
388 MB Page-ins
0 B Page-outs
I hope someone has some ideas! TIA.

Do you have another cable you can test with? Do you have access to another computer with Firewire you can test with?
FireWire Device not Working
FireWire/USB - Quick Assist

Inventory Agent still Running, Error 2099, 2095, 2092

Hello all,
I have a handful of NW servers that I'm trying to inventory and find that
on one server the inventory works fine for several hours and then stops.
The error in the SYS:etc/ INVAGENT.Log file on that server reports the
following:
Inventory(InvAgent):Dec 4, 2004 6:02:52 AM:INFORMATION:The Inventory
Agent mutual exclusion validation results are 1
Inventory(InvAgent):Dec 4, 2004 6:02:52 AM:INFORMATION:2099:Initiated a
schedule instance of the Inventory Agent.
Inventory(InvAgent):Dec 4, 2004 6:02:52 AM:ERROR:2095: The previous
instance of the Inventory Agent is still active. The Inventory Agent
will not be scheduled.
Inventory(InvAgent):Dec 4, 2004 6:02:52 AM:ERROR:2092:Unable to
initialize the Inventory Agent. For mote information, see the ZfS 6.5.0
error message documentation at http://www.novell.com/documentation.
Prior to these messages, I was getting Zen console messages every 20
minutes that said that the policy processed successfully. I'm only
running the one policy (for inventory) so far.
Thanks for any help or direction.

John,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Do a search of our knowledgebase at http://support.novell.com/search/kb_index.jsp
- Check all of the other support tools and options available at
http://support.novell.com.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://support.novell.com/forums)
Be sure to read the forum FAQ about what to expect in the way of responses:
http://support.novell.com/forums/faq_general.html
If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
Your Novell Product Support Forums Team
http://support.novell.com/forums/

Mac OSx Inventory Agent (followup)

Hi guys,
First I want to wish a Merry Christmas and Happy New Year to all you guys on the forum :)
Second:
I had the chance to work with the Mac OSx Inventory Only Agent and it didnt impress me much. Maybe some of you guys can help me change my mind ;)
Here's what I have so far. After doing some tests couple months ago I found how to personalize the Agent .PKG so that the Inventory would be installed unatented ( without entering the ZENworks server ip or DNS manually on each machine). So, when the package is run, the Inventory Only run according the Schedule, noting wrong here.
For a reason I ignore, it seems like none of the changes made on those MAC are taken by the agent and sent to the ZENworks server. For instance, I did the Snow Leopard (10.6) update on my laptop (MacbookPro) which owns the MacOSx Inventory agent since june.
When I checked back the invetory data with the reports tool on the ZENworks server, the data wasnt updated...and never will.
Same thing happened when I change the name of a MacMini tha owns the Inventory Agent. His name wasnt updated on the server info.
Finally, it seems like none of the change made on any MacOSx workstations are taken by the agent and sent to the server. Thats not very usefull when you relly on this inventory agent to get an global idea of your network assets.
I know the MacInventory is not Novell priority but, why provide us a MacOSx agent, when it doesnt do his job the way it should?
Anyway, maybe one of you guys had better luck, just let me know here !!!
Seb

sebastien,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Visit http://support.novell.com and search the knowledgebase and/or check all
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.novell.com)
Be sure to read the forum FAQ about what to expect in the way of responses:
http://forums.novell.com/faq.php
If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
Your Novell Product Support Forums Team
http://support.novell.com/forums/

Barge in and intercept not functioning in a CAD 7.5

I am presently working on a project which has UCCE setup with CAD 7.5 as agent desktop.We are running on 7.5(7) ICM and 7.5(8) CAD.I am facing a problem with Barge In and Intercept feature not functioning as expected.On a Barge In when the sup tries to barge on csd the caller is put on a hold and Agent desktop and Sup are connected.It needs to be completed from the phone and there is no direct conference established without the agent conferencing.With a Intercept again there is no direct transfer from the CAD to CSD and shows transfer cannot complete on the phone of the CAD.I am assuming there is no extra configuration for this and if my recording and Silent monitoring is working this should be quite simple.Am i missing anything here.The transfers and conferences at the telephony level are working fine.
I was facing the same issue on the base version and went with an upgrade but same problem.

Hi,
Did you check the applicaton log ?

Single TaskButton in the Cisco CAD Client is not functioning

Hi ALL,
we are facing issues with respect to Cisco CAD Client application.
We are using I.C.M Version 7.5.8.
1)We have a set of Task Buttons configured, where as one of the Buton is configured for a Blind Transfer(InThis Case TASK1) is not functioning randomly.
2)We have configured this to transfer back to I.V.R.sometimes after clicking twice or thrice, it works some times it does not transfer at all.
3)No Error is observed, except the call is not getting transferd back to I.V.R.
4)Have gathered the Agent Level Desktop logs and noticed TimeOut Messages .Please find below the LOG Snippet for reference.
2011-09-19 17:09:46:070 DEBUG [0xadc] Agent: MF1756 User clicked TASK1 button
2011-09-19 17:09:46:070 DEBUG [0xadc] AppearanceEventWnd.cpp[1780] CAppearanceEventWnd::DoActions: BEGIN
2011-09-19 17:09:46:070 DEBUG [0xadc] AppearanceEventWnd.cpp[2105] CAppearanceEventWnd::GatherInformation: End
2011-09-19 17:09:46:070 DEBUG [0xadc] AppearanceEventWnd.cpp[1829] CAppearanceEventWnd::DoActions: Executing action Call Control
2011-09-19 17:09:46:070 DEBUG [0xadc] Agent: AC0810 Executing Action: Blind Transfer Type: Call Control, String: BlindTransfer
2011-09-19 17:09:46:070 DEBUG [0xadc] Agent: MF2650 BlindTransfer: Actually doing single step transfer with callID 44529571
2011-09-19 17:09:46:070 DEBUG [0xadc] PhoneDev: PD1047 ==================== BEGIN CompleteTransfer ====================
2011-09-19 17:09:46:070 DEBUG [0xadc] PhoneDev: PD1048 CompleteTransfer:                HeldCallID: 44529571
2011-09-19 17:09:46:070 DEBUG [0xadc] PhoneDev: PD1049 CompleteTransfer:          ConsultantCallID: 44529571
2011-09-19 17:09:46:070 DEBUG [0xadc] PhoneDev: PD1066 CompleteTransfer: Requesting Single Step Transfer.
2011-09-19 17:09:46:070 DEBUG [0xadc] PhoneDev: PD1081 CompleteTransfer: Successfully complete single step transfer call. ConsultantCallID 44529571 - HeldCallID 44529571
2011-09-19 17:09:46:070 DEBUG [0xadc] PhoneDev: PD1110 ==================== END CompleteTransfer ====================
2011-09-19 17:09:46:086 DEBUG [0xf58] PhoneDev: ES0598 OnCTIOSFailureEvent: Failure Code [eUnknownObjectID]
2011-09-19 17:09:46:086 DEBUG [0xf58] PhoneDev: ES0609 OnCTIOSFailureEvent: ErrorMessage [[call.5002.44522460.12180] Couldn't find CallConnection with DeviceID of 39451880.]
2011-09-19 17:09:46:086 DEBUG [0xf58] PhoneDev: ES0856 Peripheral Error: The request failed because a timeout limit was exceeded.
2011-09-19 17:09:46:086 DEBUG [0xf58] PhoneDev: ES0598 OnCTIOSFailureEvent: Failure Code [eUnknownEventID]
2011-09-19 17:09:46:086 DEBUG [0xf58] PhoneDev: ES0609 OnCTIOSFailureEvent: ErrorMessage [[call.5002.44522460.12180]::Operation eSingleStepTransferRequest was not successful on object call.5002.44522460.12180.]
2011-09-19 17:09:46:086 DEBUG [0xf58] PhoneDev: ES0856 Peripheral Error: The request failed because a timeout limit was exceeded.
2011-09-19 17:09:46:070 DEBUG [0xadc] Agent: MF1756 User clicked TASK1 button
2011-09-19 17:09:46:070 DEBUG [0xadc] AppearanceEventWnd.cpp[1780] CAppearanceEventWnd::DoActions: BEGIN
2011-09-19 17:09:46:070 DEBUG [0xadc] AppearanceEventWnd.cpp[2105] CAppearanceEventWnd::GatherInformation: End
2011-09-19 17:09:46:070 DEBUG [0xadc] AppearanceEventWnd.cpp[1829] CAppearanceEventWnd::DoActions: Executing action Call Control
2011-09-19 17:09:46:070 DEBUG [0xadc] Agent: AC0810 Executing Action: Blind Transfer Type: Call Control, String: BlindTransfer
2011-09-19 17:09:46:070 DEBUG [0xadc] Agent: MF2650 BlindTransfer: Actually doing single step transfer with callID 44529571
2011-09-19 17:09:46:070 DEBUG [0xadc] PhoneDev: PD1047 ==================== BEGIN CompleteTransfer ====================
2011-09-19 17:09:46:070 DEBUG [0xadc] PhoneDev: PD1048 CompleteTransfer:                HeldCallID: 44529571
2011-09-19 17:09:46:070 DEBUG [0xadc] PhoneDev: PD1049 CompleteTransfer:          ConsultantCallID: 44529571
2011-09-19 17:09:46:070 DEBUG [0xadc] PhoneDev: PD1066 CompleteTransfer: Requesting Single Step Transfer.
2011-09-19 17:09:46:070 DEBUG [0xadc] PhoneDev: PD1081 CompleteTransfer: Successfully complete single step transfer call. ConsultantCallID 44529571 - HeldCallID 44529571
2011-09-19 17:09:46:070 DEBUG [0xadc] PhoneDev: PD1110 ==================== END CompleteTransfer ====================
2011-09-19 17:09:46:086 DEBUG [0xf58] PhoneDev: ES0598 OnCTIOSFailureEvent: Failure Code [eUnknownObjectID]
2011-09-19 17:09:46:086 DEBUG [0xf58] PhoneDev: ES0609 OnCTIOSFailureEvent: ErrorMessage [[call.5002.44522460.12180] Couldn't find CallConnection with DeviceID of 39451880.]
2011-09-19 17:09:46:086 DEBUG [0xf58] PhoneDev: ES0856 Peripheral Error: The request failed because a timeout limit was exceeded.
2011-09-19 17:09:46:086 DEBUG [0xf58] PhoneDev: ES0598 OnCTIOSFailureEvent: Failure Code [eUnknownEventID]
2011-09-19 17:09:46:086 DEBUG [0xf58] PhoneDev: ES0609 OnCTIOSFailureEvent: ErrorMessage [[call.5002.44522460.12180]::Operation eSingleStepTransferRequest was not successful on object call.5002.44522460.12180.]
2011-09-19 17:09:46:086 DEBUG [0xf58] PhoneDev: ES0856 Peripheral Error: The request failed because a timeout limit was exceeded.
Kindly request to give your suggestions for occurence of this error , which is happening for only single TASK BUTTON

Hi Sathya,
The message below is a generic error, you will have to look more into all the PG logs (jgw, opc, pim, cg, ctios) to see why the SST is failing.
2011-09-19 17:09:46:086 DEBUG [0xf58] PhoneDev: ES0856 Peripheral Error: The request failed because a timeout limit was exceeded.
2011-09-19 17:09:46:086 DEBUG [0xf58] PhoneDev: ES0598 OnCTIOSFailureEvent: Failure Code [eUnknownEventID]
Use the HeldCallID and ConsultantCallID from agent dbg to track the call in the PG logs for further clues.
If you are not after RCA, cycle the PG services this should help however most likely the problem might reoccur after sometime.
Thanks,
Shirish.

Firefox will not open some sites and does not function on those opened

Firefox does not open comcast.net and fails to respond on other websites. It opens others but does not function once opened.
== URL of affected sites ==
http://
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.86 Safari/533.4

I am an ordinary user and use FireFox on a Windows XP pro sp2 OS.
I can open and run FireFox by a variety of methods, and do not need to have any firefox: folders, files, or shortcuts on my Desktop unless I so wish.
I suspect you have a rather none standard installation. The quickest solution may well be to uninstall FireFox ( which you have presumably not been able to use anyway) and reinstall it. I would suggest; at least initially; you just use the standard default installation you are offered.
You will probably find this page of use, the [http://www.mozilla-europe.org/en/firefox/3.6.13/releasenotes/ Release Notes], it includes links for downloading FireFox, and has advice and information about installing and downloading.
I am sure you will have further questions when you try to install but click on the blue link above and look at that page and then post back again and I am sure someone will try to help you.
I am assuming that you are already on the Internet with a browser such as Internet Explorer, and a broadband connection, or are you trying to install from a CD or something that has a FireFox install file on it. (if so what are you using, and what is the version of firefox)

Determine Version of Inventory Agent

Good day,
Is there a method from either the CLI or ZCC console that can be used to determine the "exact" version of the Inventory Agent running on Solaris server(s)?
Or is the only method available through the ZCC itself?
Thank you,

dschaldenovell,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Visit http://support.novell.com and search the knowledgebase and/or check all
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.novell.com)
Be sure to read the forum FAQ about what to expect in the way of responses:
http://forums.novell.com/faq.php
If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
Your Novell Product Support Forums Team
http://forums.novell.com/

Photosmart c309a- 'The wireless radio is not functioning, contact HP support'

My Photosmart c309a wont connect wirelessly. Upon running the wireless network test, the report states, and I quote "The wireless radio is not functioning. Contact HP support". The report then states the following:
Wireless on PASS
Wireless working FAIL
and everything following that stated as 'not run'.
Ive searched for other threads on the subject, and the only sloutions I can find are unplug the printer and plug it back in to reset it (made no difference), and try the HP print and san doctor (link was dead, found it manually and didnt work as it cant connect to or even see the printer on the network).
So the question is, is this a hardware fault, and if so what can be done about it?

Hello,
Yes, it is an hardware issue and indicates that the Wireless card is not functional.
Please call HP Tech Support for further assistance.
If you are in US , the toll free # is 1-800-474-6836 .
If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the white star under my name.
Click "Accept as Solution" if it solved your problem, so others can find it.
I work for HP
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

Error message saying a device attached to the system is not functioning

i m getting an error message saying a device attached to the system is not functioning whenever i m trying to connect my pc to my smartphone. i tried all your options like uninstalling failed updates from my update history, checking if their is any flag
in device manager option but nothing helped me.. plz solve my problem..

Hi,
Could you please have a share with your phone's information?
Based on what I know, different phones may have different softwares developed by the manufacturer to make the connection through Windows operating system, we may check with the phone's manufacturer side and see if there could be some helpful information
offered.
Besides, please take a check with
Event Viewer and see if any special errors logged there.
Best regards
Michael Shao
TechNet Community Support

Inventory Agent on Netware not functioning

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