Inverted Comma's coming in Item description Automatically-Urgent

Hi All,
I am bit confused about how Inverted comma appears automatically although not required.What is the solution for that.My client doesn't requires that.Try to rep ASAP.
Thanks in advance
mona

I would like to know whether Inverted comma's appearing for all item names that you import (or) for few.
1. If your answer is "for few" then "check for your master data in excel sheet"
2. Whether your master data - item description contains any single quote/ double quote/ special characters.
3. Save your excel master data file in "CSV" format
4. Open the "CSV" format file in notepad and use find and replace to remove those unswanted special characters (including inverted comma's).
5. Import/ Update based on your database status.
Note: As risk is involved in doing these steps directly in Live database, I recommend you do in test system at first.
Hope this helps.
Regards
Satish

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