IPad continually only receives emails WITH attachments
I have been experiencing something really bizarre lately with my iPad (3rd generation). Every now and then, the email seems to get 'stuck' and will ONLY fetch emails from the server that have attachments. It's really quite strange. If I check the email via the provider's (Comcast's) website, I can see many new emails that have arrived, but unless they have an attachment, they will not get pulled down from the server to my iPad.
Things I have done:
- Completely removed my email accounts and started over
- Verified the settings on the other clients I use to ensure that it is not set to delete messages on the server.
I have read previous solutions that suggested the problem may be related to some kind of 'corrupt' email on the server which is preventing other messages from being retrieved. The recommended solution there was to take all of the emails that were currently on the server and 'quarantine' them by putting them in a different folder. That seemed to work for a while, but it keeps recurring.
I don't actually think this is a problem with the iPad, as it is reproducable on my Kindle Fire, my Android tablet, and my iPod Touch, so I feel pretty sure the problem lies on the mail server. But it is only ONE account. I have approximately 7 Comcast email accounts and it is only that one particular account that is experiencing the issue. So, yeah, you may be asking yourself why am I posting this here if I'm pretty sure it's not the iPad that's the problem... well, you guys are pretty smart, and perhaps someone has run into this kind of issue before with their provider. I know that calling Comcast is absolutely useless, and they'll just tell me to use their app, but that's really frustrating and inconvenient.
Any suggestions?
Found what I was doing wrong.
First, finditems retrieves items and not just emails, so I had to switch the schema to ItemSchema. This one has a HasAttachments property on it, that when set to true will cause the filter to find only items that have one or more attachments.
Setting it to false finds items that have no attachments.
SearchFilter.IsEqualTo sfEmailsWithAttachments = new SearchFilter.IsEqualTo(ItemSchema.HasAttachments, true);
Also, found that finditem is designed to only return summary information that can then be used to decide whether to retrive the full item in a getitem command. This was done by Microsoft to expidite searches on Exchange. So, even though finditem
will find only emails with attachements, the returned items may not neccesarily have things like counts for the attachments. You would have to retrieve the whole email with getItem using the retrieved item's ID to do manipulations on any lower level
fields.
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Exchange 2010 can't send or receive email with attachments.
Hello,
We have an Exchange 2010 server, running under Windows 2008R2. Both the server and Exchange are current for Windows and Exchange updates. Exchange is on SP3 installed about a month ago with no errors reported in the event logs.
The problem is that attachments over about 1 MB do not send or receive and no error message is returned. If I send an email message with a 3 MB attachment to myself, it reports as sent in Outlook. On the Exchange server the message queue shows nothing in
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As the server is set attachments should be able to send and receive up to 20 MB.
I checked and verified all settings I could find related to this. I checked with the Exchange Management Console per the following article:
http://www.msexchange.org/articles-tutorials/exchange-server-2010/management-administration/managing-limits-exchange-server-2010-part1.html
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http://eightwone.com/2010/09/29/exchange-message-size-limits/
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I would appreciate feedback on this problem.
Thank you!
Details from the articles noted above:
First test was to attach a 3 mb text file in Outlook sent from my in house account to my in house account. After 5 minutes the test message was not received nor was there an error message returned.
Checked The Exchange server mail queue and there was nothing in the queue. Checked the Exchange mail flow tracking tool and it hung when selecting “messages received from” option.
Reviewed and verified settings per the following 2 articles:
Article #1
http://www.msexchange.org/articles-tutorials/exchange-server-2010/management-administration/managing-limits-exchange-server-2010-part1.html
Organization Configuration>Hub Transport>General Settings>Global Settings>Transport Settings set to max receive size (KB) = 20480
Settings set to max send size (KB) = 20480
Organization Configuration> Hub Transport> Send Connectors tab.
Maximum message size (KB) set to 20480
Exchange Management Console> Server Configuration> Hub Transport> and then on the right side, select the desired server.
A list of all Receive Connectors will be shown below
There are 3 receive Connectors
#1) named Client XXXXXXXXXX
Maximum message size (KB) set to 20480
#2) named Default XXXXXXXXXX
Maximum message size (KB) set to 20480
#3) named relay
Maximum message size (KB) set to 20480
Use Exchange Management Shell to check settings
#1) Get-ADSite
Returns:
Name HubSiteEnabled
Default-First-Site-Name False
#2) Get-ADSiteLink
Name ADCost ExchangeCost Sites
DEFAULTIPSITELINK 100 {xxxx.local/Configuration/Si...
#3) Get-ADSiteLink | select Max*
MaxMessageSize
unlimited
Exchange Management Console>Expand Organization Configuration>Click on Hub Transport item>Click on Transport Rules tab
No rules
Article #2
http://eightwone.com/2010/09/29/exchange-message-size-limits/
COMMAND: Get –TransportConfig
results:
ClearCategories : True
ConvertDisclaimerWrapperToEml : False
DSNConversionMode : UseExchangeDSNs
ExternalDelayDsnEnabled : True
ExternalDsnDefaultLanguage :
ExternalDsnLanguageDetectionEnabled : True
ExternalDsnMaxMessageAttachSize : 10 MB (10,485,760 bytes)
ExternalDsnReportingAuthority :
ExternalDsnSendHtml : True
ExternalPostmasterAddress :
GenerateCopyOfDSNFor : {}
HygieneSuite : Standard
InternalDelayDsnEnabled : True
InternalDsnDefaultLanguage :
InternalDsnLanguageDetectionEnabled : True
InternalDsnMaxMessageAttachSize : 10 MB (10,485,760 bytes)
InternalDsnReportingAuthority :
InternalDsnSendHtml : True
InternalSMTPServers : {}
JournalingReportNdrTo : <>
LegacyJournalingMigrationEnabled : False
MaxDumpsterSizePerDatabase : 18 MB (18,874,368 bytes)
MaxDumpsterTime : 7.00:00:00
MaxReceiveSize : 20 MB (20,971,520 bytes)
MaxRecipientEnvelopeLimit : 500
MaxSendSize : 20 MB (20,971,520 bytes)
MigrationEnabled : False
OpenDomainRoutingEnabled : False
Rfc2231EncodingEnabled : False
ShadowHeartbeatRetryCount : 12
ShadowHeartbeatTimeoutInterval : 00:15:00
ShadowMessageAutoDiscardInterval : 2.00:00:00
ShadowRedundancyEnabled : True
SupervisionTags : {Reject, Allow}
TLSReceiveDomainSecureList : {}
TLSSendDomainSecureList : {}
VerifySecureSubmitEnabled : False
VoicemailJournalingEnabled : True
HeaderPromotionModeSetting : NoCreate
Xexch50Enabled : True
COMMAND:
Set-TransportConfig –MaxReceiveSize 20MB –MaxSendSize 20MB
C:\Windows\system32>Set-TransportConfig -MaxReceiveSize 20MB -MaxSendSize 20MB
WARNING: The command completed successfully but no settings of 'Transport Settings' have been modified.
COMMAND:
Get-SendConnector
Identity AddressSpaces
Enabled
Internet {SMTP:*;1}
True
COMMAND:
Set-SendConnector -Identity Internet -MaxMessageSize 20MB
WARNING: The command completed successfully but no settings of 'Internet' have been modified.
COMMAND:
Get-ReceiveConnector
Identity Bindings Enabled
XXXXXXXXXX\Default XXXXXXXXXX {0.0.0.0:25}
True
XXXXXXXXXX \Client XXXXXXXXXX {:::587, 0.0.0.0:587} True
XXXXXXXXXX \relay {0.0.0.0:25}
True
COMMAND:
Get-ReceiveConnector | fl Identity,MaxMessageSize
Identity : XXXXXXXXXX \Default XXXXXXXXXX
MaxMessageSize : 20 MB (20,971,520 bytes)
Identity : XXXXXXXXXX \Client XXXXXXXXXX
MaxMessageSize : 20 MB (20,971,520 bytes)
Identity : XXXXXXXXXX \relay
MaxMessageSize : 20 MB (20,971,520 bytes)
COMMAND:
Get-AdSiteLink | fl Name,*max*
Name : DEFAULTIPSITELINK
MaxMessageSize : unlimited
COMMAND:
Get-RoutingGroupConnector <ConnectorID> | FL Name, *Max*
No routing group connectors are installed
Individual
Recipient Configuration > Mailbox>Properties of the User> Activate tab Mail Flow Settings> Properties>Message Size Restrictions settings:
Set to 20480 for send and receive for all.
Re-tested and had the same problem.
Post on Technet.ExchangeITPro,
Thank you for your reply.
>what SP are you at?
As noted in the first paragraph: "We have an Exchange 2010 server, running under Windows 2008R2. Both
the server and Exchange are current for Windows and Exchange updates. Exchange is on SP3 installed about a month ago with no errors reported in the event logs."
>try restarting the transport services.
Done previously as well as the entire server. No change. -
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http://www.bbc.co.uk/news/technology-11673384
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