Iphone 3gs, i0s6 upgrade, not recognising phone on itunes, stating need to reset to factory setting, but cant access the phone because of upgrade. Can anyone help
After upgrade asking meto connect to itunes, but it wont recognise the phone and telling me that I need to reset the phone to factory settings, but cannot get passed the upgrade telling me to connect to itunes to be able to reset the phone to factory settings, can anyone help
Is the phone not working?
Update Itunes to latest version,
Put phone in DFU mode and let it restore.
http://www.iclarified.com/entry/index.php?enid=1034
Similar Messages
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I can't open ITunes, I have an error message that says MSVCR80.dll is not found. Is anyone able to help solve this issue for me. I have tried to unistall and reinstall ITunes twice but continue to get the same error message.
A msi file is short for microsoft installer. It normally is for installation, removal, and maintenance for a program. So iTunes.msi would be used for the updating of the program. For some reason it isnt finding this so we can't update, install, or remove it.
From what I have seen windows installer cleanup utility solved related problems before.
I found this forum about removing and installing a new iTunes. It was about someone who was trying to isntall iTunes, and was looking for msi file and asked for help. Using this should allow you to be able to install iTunes. It won't give you the msi file but will allow you to isntall iTunes over again.
This was what was said.
Another option in case you can't get an msi. (Or even if you can ... the msi's mentioned in the messages may be damaged rather than missing.)
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Restart the PC, and try another iTunes install. Does it go through properly this time? -
Iphone 6Plus will not allow POP email account and cannot print to my wifi printers, I did on my Iphone 5 until I upgraded, can anyone help
I had talked with three people at Apple tech support on the phone, one person in the Apple store in Indianapolis, plus the other places I mentioned. Only the one young man in the Apple store was even able to identify the problem which was the POP vs. IMAP issue. And then like you said he was only able to say he hoped it would be fixed in the next update release. I did call him back this morning and told him about your simple solution, that I had seen it at the Apple forum, and that he might suggest bringing this topic up at the next staff meeting. I also let my Verizon rep know and an agent at Comcast. Something so simple yet it took three days and a lot of frustration to get fixed. Thanks again. You're my hero! ~ Carol Thomas
Also forgot to mention ... I got the iPhone 6 Plus about three weeks ago and did not have this problem. But I did a backup of my iPhone 5S on the computer and then used that backup to restore to my new iPhone. The iPad I did differently and just set it up as a new iPad with no restoring from the old one. That must have made a difference on the phone because it was set up just like the 5S ... as a POP3. -
updating ios7 my iphone 4s has gone into restore mode and asking me to plug into itunes, im then getting an 3004 error. i have not been able to use my phone since doing this. can anyone help ?
http://lmgtfy.com/?q=iPhone+error+code+3004
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My new iphone 5 is not syncing text messages or phones past 2012. Can anyone help?
My new iphone 5 is not syncing text messages or phones past 2012. Can anyone help? I have synced my iphone 4 with icloud and itunes prior to syncing my iphone 5 but not sure why it is not working.
Did you possibly restore it from an old backup file?
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I m having problems with both my iphone 3gs and 4 when my cellular data is on and my battery is fully charge but out of suddenn it will shut off can i know how can i troubleshoot this issue thanks
simply try doing a back up and restore
when going thru the activation screen, select SET UP AS NEW and then test your device. if it is not shutting down then it could be 1 or more apps tht have been downloaded wch could be affecting the device
you will then need to follow the process of eleimnation, meaning add 2 apps and then monitor your phone, if nothing happes then add another couple of them and then check
good luck !! -
I am unable to sync my Outlook calendar with my Iphone. I have noted that the Icloud Outlook add in is not ticked When I attempt to load it from the designated file nothing happens Can anyone help with this? Robyn
Re: check that the appointments in my phone are going into iCloud calendars....exactly how do I do this? I fear this is a really stupid question!
My iCloud account is set up with my Apple ID as one email account (for example [email protected]) which is the email account I use to sign up for internet sites like Amazon, Apple,etc, so that I can differentiate vendors/mass emails. But my default calendar on my iPhone is in a different email name (ie [email protected]) which I use for most communications to friends, relatives, etc. and it is this account that holds most of my appointments. To further complicate things I have other email accounts that I use for business/professional and community work. If I want all my calendars to show on my iPhone AND sync to my iCloud, do I set this at the phone level or the iCloud level? or both?
Let me clarify....It looks like if I go into appointments that I previously set up through my personal account (ie above [email protected]) and edit the entry on my iPhone, selecting the iCloud "home" calendar within the entry, it will then sync to my iCloud account, no problem....do I have to do this to EVERY entry I have? or is there a way to name my personal account as one to sync to iCloud? -
My iphone 4 micphone will not work. I have to use the loudspeaker or earphone. Can anyone help me?
My iphone 4 micphone will not work. I have to use the loudspeaker or earphone. Can anyone help me?
You Cannot Delete the iTunes App on the Phone... You cannot delete Any Pre-Installed iOS Apps.
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
i have brought a iphone 4 and the person i brought it from has not deleted her icloud account i need her pasword to delete it but hse wont give it to me what can i do how can i add my icloud account can you give me a reasonable answer please. thank you.
The seller needs to follow this procedure:
http://support.apple.com/kb/TS4515
If she refuses, then as Tim suggested the iPhone is probably stolen. You'll need to contact your local police department and ask how to proceed.
Regards. -
When the Wifi is connected, the iphone seems to search for some site and if firewall does not allow the access to that site, it disconnects the connection to Wifi. Can anyone help on this?
Hi SBEG2015,
I'm sorry to hear you are having these issues with your iPhone. Based on your description of what has happened and the symptoms you are seeing, you may need to have your iPhone evaluated and/or serviced. You may find the following page helpful:
Apple - Support - Service Answer Center
Regards,
- Brenden -
I don't understand why a person who has been with a company for 6 years cant get a simple upgrade can anyone help figure that out?
Are you trying to get an upgrade before you're actually eligible? If that is the case, it doesn't matter if you've been a customer for 6 years or 6 days...if you're not eligible then you're not eligible. Some of your possible options are to pay full retail, do an early edge up (if you are eligible for that option), or buying a phone from some other source to use.
If your situation is something different then it might help to share that. The options may still be the same but it helps to know what exactly the issue is. -
The MRP_ATP_PUB.Call_ATP api not retrieving requested_date_quantity value when executed in custom schema but when executed in apps its working fine, can anyone help on this..
We are passing the required values to the ATP API.
1) The x_return_status is showing as 'S' i.e. success but x_atp_rec.Requested_Date_Quantity is not returning any value.
2) If there is a grant issue how to identify it.
Regards,
Vinod AnnukaranPl do not post duplicates -0 MRP_ATP_PUB.Call_ATP api not retrieving requested_date_quantity value when executed in custom schema but when executed in apps its working fine, can anyone help on this..
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I just got a macbook pro as a gift and i wanted to upgrade to mountain lion for free but i don't know where the laptop was brought? can anyone help me?
No one here would have any information as to where the MacBook Pro was purchased.
Contact the person who gifted the Mac.
Apple - See if you qualify for a free OS X Mountain Lion upgrade. -
my macbook pro is frozen, the mouse moves, but it will not click. I have restarted and it is still the same... Can anyone help me ?
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
I'm about to hulk out guys! Brand new iPhone 5 and need to update iTunes for recognition. Keep getting "the installer encountered an error that caused the installation to fail." Can anyone help? I may smash something very soon.
iTunes:
AppName: itunes.exe
AppVer: 10.5.0.142
ModName: unknown
ModVer: 0.0.0.0
Offset: 001be6f6
Quicktime:
EventType : BEX
P1 : QuickTimePlayer.exe
P2 : 7.71.80.42
P3 : 4ea5c6ef
P4 : QuickTimePlayer.dll
P5 : 7.71.80.42
P6 : 4ea5c6d5
P7 : 00005b6d
P8 : c0000409
P9 : 00000000
That's consistent with another application (other than QuickTime) having dropped old QuickTime componentry in non-standard locations on the PC.
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view options on the PC.
1. Open My Computer from the desktop or Start menu.
2. In the Tools menu, click Folder Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now in My Computer, open your C drive.
Open the "Windows" folder.
Open the "system32" folder.
What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)
Maybe you are looking for
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