IPhone 5, my 'define' word feature no longer is an option. How can I get it back?

I've googled this numerous times and can't find anything. Last night I went to the Apple store to speak with a "Genius". 3 different employees told me they have never heard of this and recommended that I try "googling it". I figured I might be better off trying to solve this problem on my own...
Any help is greatly appreciated!
Also, i'm not looking for the temporary fix of changing to British English. I live in the USA, not in Britain.

Good one cheonweb. I solved my problem on my own. No thanks to you.
For people that actually care about solutions, follow these steps if you have this problem:
Go to Settings>General>International>Language
Change the language to one of Apples supported languages like Spanish.
Go to your notepad, type "test", press hold, select the word, and click the "define" that now appears.
This will tell you there is no current dictionary, and prompt for one to be downloaded.
Assure you are on a stable Wi-Fi network, and hit download.
Once complete, go back to your language settings and switch back to your native language.
Enjoy your dictionary feature without having to "reset" your phone.
I have found that many people that early ordered their iPhone 5 have/had this issue. Sounds like Apple messed up on a few phones. Oh well..
Cheonweb, make sure to add this technique to your repertoire of iPhone repairs.

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