IPhone 5 on iOS 7 , why when I call a friend who have another call , I don't see the word ( waiting ) on my screen . I asked a friend of mine and he have the same issue .

when I call a friend who have another call , I don't see the word ( waiting ) on my screen . I asked a friend of mine and he have the same issue .

That's not a feature of the iPhone. Or most other phones for that matter.

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Why when u call apple support they record the call ?

why when u call apple support they record the call ?

For training and evaluation. Managers will go back and listen to the calls to evaluate the agent's responses and answers to ensure they are doing a good job and provide corrective training to improve their skills. They may also use selected calls to play them for agents-in-training to provide examples of what to do and what not to do. See where training may be lacking, if they hear multiple agents making the same mistakes.
Hard to say they record EVERY call, they get a lot of calls every day. That is probably a general notice in case your call is one that is recorded. Personally, I think Apple's recording pretty much a non-issue.

TS3367 My wife and i have 2 iphone 4s . since i installed ios6 face time calls on both phones at the same time when friends try to face time me

My wife and i have 2 iphone 4s. Since i installed ios6 face time calls on both phones at the same time when friends try to face time me.
Also when my wife messages me her phone receives the message first in notifications bar

This sounds like an Apple ID problem. Do each of you have your own Apple IDs? Are they each properly set on each phone? You might try logging out of Facetime and iMessage, then logging back in. This often fixes connectivity issues.

When trying to add a song to a playlist I don't see all playlists listed on my screen.

I am trying to add a song to one of my playlists. The name of it starts with an S and playlists with names that begin with A through P show on my screen only. When I click on add to playlist I only get A through P.

And no one could answer this question????? I am struggling for two hours with this problem and can't solve it.
I have several playlist folders. Here they are
Then when I try to organize and add some files from the library and I drag a song, I don't see all the playlists folders at the right side on my itunes screen. Here is the pic.
Do I have to change something in the settings that I am not aware of for other playlists to display? How do I solve this problem?

Hello, I have bought an iphone two weeks ago. Now I have a big problem. Whenever I receive a phone call, the caller could not heare me only when I switch to the handsfree speakers phone. The same issue accurs, when I call somebody.

I have an iphone and whenever I receive a phone call, the caller could not hear me only when I switch to the hansfree speakers phone. the same issue occurs whenever I call somebody. Could anybody help me?

Hi
You should ask your relative to physically take the iPhone to the store rather than shipping it because as diesel vdub has said:
"No Apple store will accept an iPhone shipped to them"
All you have to do is safely pack and ship your iPhone from the Philppines to your California-based relative.
HTH?
Tony

HT3529 I'm having trouble with my iPhone 5 iMessage service. The device does not recognize the users who have iMessage when I try to contact them using this feature. Who have the same issue and what did you do in order to solve it?

I'm having trouble with my iPhone 5 iMessage service. The device does not recognize the users who have iMessage when I try to contact them using this feature. Who have the same issue and what did you do in order to solve it?

Read here:
http://support.apple.com/kb/ts2755

For the second time (I've been to the Genius Bar once already) my WiFi isn't working on my iPhone 4S. This is really infuriating and costly!!! I see others have the same issues. Can't Apple do anything about this? It's obviously a hardware problem!

For the second time (I've been to the Genius Bar already once with this) my Wifi isn't working. They gave me a new iphone last time, but the new one has the same issue as the old one, I'm guessing. I've tried resetting the network but that doesn't work.
I see others have this issue too.
If this is a hardware problem why doesn't Apple fix it? Or do I just have to wait another year for another upgrade?
Currently it's not costing me anything - yet - because I've got the Apple Warranty but this is totally frustating!!! I bought the original phone (which has been replaced in July 2012. The new phone (without working Wifi) is a month old.
Will try Restore via ITunes before (I will invariably) have to return to the Genius Bar for another Iphone 4S unless someone has an ingenius solution here?..?

sematson wrote:
If this is a hardware problem why doesn't Apple fix it? Or do I just have to wait another year for another upgrade?
For what reason, other than making yourself look foolish, would you ask questions that we users could not possibly answer as we're NOT Apple?
Basics from the manual are restart, reset, restore from backup, restore as NEW. Nothing more "ingenius" to suggest than these steps that Apple has outlined in the manual. If these steps don't work, then go back to the Apple store.

I have a IPhone 5 and Iphone 5s. Both are set up with the same account ID and running IOS 8.0.2. When the phones are connected to the same Wifi at home, both phones will ring when someone call in to one of the phone. Anyway to solve this problem?

I have a IPhone 5 and Iphone 5s, each phone is activited with a different service provider. Both are set up with the same account ID and running IOS 8.0.2. When the phones are connected to the same Wifi at home, both phones will ring when someone call in to one of the phone. Hence you do not know exactly which line the caller called. If you answered using the wrong phone, then anyone calling the other number will not get through. Anyway to solve this problem?

Hey David Koh TP,
Thanks for the question. It sounds like your devices are set up to use continuity together. Specifically, it sounds like you are signed into the same Apple ID in FaceTime, and have iPhone Cellular Calls enabled. To resolve your issue, simply disable this setting:
Connect your iPhone, iPad, and iPod touch using Continuity
http://support.apple.com/kb/HT6337
Turn off iPhone cellular calls
To turn off iPhone Cellular Calls on a device, go to Settings > FaceTime and turn off iPhone Cellular Calls.
Thanks,
Matt M.

Verizon iPhone 5, 64GB black - is anyone having issues with a very choppy conversation while talking on the phone. Both my wife and I have the same phones and are both having the same issue. We can only hear every other word.

Verizon iPhone 5, 64GB black - is anyone having issues with a very choppy conversation while talking on the phone? Both my wife and I have the same phones and are both having the same issue. We can only hear every other word of the person we are talking to. This happens at home, on the road and in the downtown area while calling both cellphones and landlines. It is intermittent, so we don't know exactly when it will reoccur. Absolutely no problem with data. The data speed is great.

"Wireless devices use radio transmissions, so unfortunately you can't get Service if your device isn't in range of a transmission signal. And please be aware that even within your Coverage Area, many things can affect the availability and quality of your Service, including network capacity, your device, terrain, buildings, foliage and weather."
Customer Agreement | Verizon Wireless
While there may be an issue in your area, it is suggested that you don't use wireless service if it's a life or death situation, such as the one you've described.

I have a tiscali email account set up on my iPhone it receives emails but will not send - any one had the same issue ?

I have a tiscali email account set up on my iPhone it receives emails but will not send - any one had the same issue ?

Of course you can't it is a generic document for use worldwide on every carrier mail service
The link will tell you how to set up with the info you will have received from TalkTalk when they installed your broadband
You just add that info for SMTP settings
in iPhone
settings>>>>mail contacts a7 calendars>>>chose relevant service (tiscali or TT which ever it is called >>>outgoing mail server
all as decribed in the above document
now read the doc again and follow the instructions once you have established the correct settings from your
TT documentation

I have an iphone 5 with ios 6. I am trying to setup a new exchange email account. I need the backslash but it is not available. I can find it on other apps but not when trying to set up the mail account. (it is not on the keyboard)

I have an iphone 4s with ios 6. I am trying to setup a new exchange email account. I need the back slash but it does not show up on the keyboard. I know it is supposed to be on the +key (and is for other apps) but for some reason it is not available when setting up an email account. Is this on purpose or am I doing something wrong?

I can tell you that with Sprint their coverage area isn't as good as Verizon or AT&T.
Are you sending these imessage while on wifi or cellular data? Also your husband would need to be in a good coverage area.
Usually when imessage is unavailable it will send it as a text. Does your husband receive your imessage as a text?

My daughter has downloaded free games from the App Store and I have been charged in excess of £200 and I don't know why has anyone had the same issue and if so how did you get your money back

My daughter has downloaded free games from the App Store and I have been charged in excess of £200 and I don't know why has anyone had the same issue and if so how did you get your money back

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
To help avoid future transgressions set the Restrictions for In-App Purchases...
Settings > General > Restrictions
Understanding Restrictions > http://support.apple.com/kb/HT4213

Getting S.M.A.R.T. when trying to install Mountain lion. Hard drive works pretty well. I understand that many users have been facing the same issue. Has apple patched it yet?

I'm getting S.M.A.R.T. error when trying to install Mountain lion. Hard drive works pretty well despite the Failing status. I understand that many users have been facing the same issue. My hard drive was/is working perfectly. Has Apple patched it yet?
Has someone found a solution which is not replacing the hard drive which works just fine? Or Is anyone aware of a procedure that can force the installation despite the S.M.A.R.T error? Below details of my hard drive
Thanks
ST31******ASQ:
Capacity:          1 TB (1,000,204,886,016 bytes)
Model:          ST31000528ASQ
Revision:          AP24
Serial Number:                      6V***5JR
Native Command Queuing:          Yes
Queue Depth:          32
Removable Media:          No
Detachable Drive:          No
BSD Name:          disk0
Rotational Rate:          7200
Medium Type:          Rotational
Partition Map Type:          GPT (GUID Partition Table)
S.M.A.R.T. status:          Failing
<Edited By Host>

If you haven't done so, run Disk Utility /Applications/Utilities
to run a live verification.
The drive may be ok at the moment, but that's not to say the drive may fail at anytime.
Hopefully you have all your important data backed up just in case.

Hi all when I send a text to a contact (iphone4s) the contacts name changes to a phone number and the name is lost. I then have to resave it again, googled it but can't see anyone with the same issue, any ideas ?

Hi all when I send a text to a contact (iphone4s) the contacts name changes to a phone number and the name is lost. I then have to resave it again, googled it but can't see anyone with the same issue, any ideas ?

There is another setting for "Start Conversation from", that needs to be set to phone number.

Iphone 5-updated to ios 7.0.2 keeps freezing in lock screen.I always need to restart or should wait till a phone call come to unlock the screen. Does any body have the same issue??

Iphone 5-updated to ios 7.0.2 keeps freezing in lock screen.I always need to restart or should wait till a phone call come to unlock the screen. Does any body have the same issue??

I do have the same issue with my 4s after updating.tried with restoring several times,but the problem still persists.....

IPhone 5 on iOS 7 , why when I call a friend who have another call , I don't see the word ( waiting ) on my screen . I asked a friend of mine and he have the same issue .

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