IPhone 5s stopped connecting to home wifi. Circle just spins in settings. Already tried to reset network settings. Other apple devices are connecting just fine.
I reset network settings. All other apple devices in home connect as intended. Circle in settings just keeps spinning next to connection but won't connect.
I have the same problem. I connect my iPhone 5 to my home wifi (airport express) and to a MiFi Jetpack at work everyday. After about 2 days the phone will no longer connect. I just get a spinning circle next to the wifi name. The same thing will happen at home and at work at the same time. I'll reset my network settings on my phone then I can connect to both wifi spots. After another couple of days the process repeats. Obviously it is not the airport express or Jetpack since it only affects my iphone and not anyone elses and the reset on the phone fixes it.
Similar Messages
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I have a new ipad2 for xmas . I have tried to sync the device to itunes and it is not being seen. I have the latest version of itunes, updated last night, and have several other devices that are seen fine (iphone/ipods).
When I connect the usb direct to the mac iphoto starts but then that is it - itunes will not recognise the device......
I have gone thourgh the suggested support help on the apple website and came to the last point - review community ... so here I am!What you provided is not everything mentioned.
Your Mac is running 10.5.8 or later and iTunes 10?
You are connecting the iPad direct to a USB port on your Mac and you have tried every port?
You have reinstalled the Apple Mobile Device Service?
If your Mac is running Snow Leopard - 10.6, have you checked this link?
http://support.apple.com/kb/TS3540 -
im trying to connect my ipad to my connection at home and its taking the password but still wont connect and doesnt tell me why?? .i even tried to reset network settings
Try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, my guess is that it's a router issue. You'll need to get administrative access to the router and determine if it has a firewall. If one is present, turn it off and test the iPad. If that solves the problem, don't leave it that way. Turn the firewall back on but weaken it a notch and test again. Repeat as required.
For what it's worth, a router firewall can stop iPad communication without affecting computer communication. I do not understand why the difference.
Edit...
I just saw the post from Diavonex. An off/on is certainly worth a shot. Leave it off for ten seconds. -
Since updating my iPhone 4s to ISo 6 my wifi setting is a pale grey and can not be turned on. Have tried restore, reset network settings and updated to ISP 6.0.1, anyone have any suggestions as this is really frustrating.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Just recently updated an iPhone 4 to iOS 7. Having trouble activating iMessage. It will not connect to network. Any help ?? All connections are fine other apple devices are working
Hey X300X,
Thanks for the question. I understand you are experiencing issues with iMessages. The following article may help to resolve your issue:
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
You may also want to reset your network settings:
Settings > General > Reset > Reset Network Settings.
Note: this will delete any network related settings (saved Wi-Fi passwords, etc), it will not erase any content from your device.
Thanks,
Matt M. -
My ipod touch just keeps searching for a wi-fi connection in my house where it use to connect automatically. My other apple devices still are connecting so not the wi-fi. I have reset to original settings, turned off-on-off-on... nothing seems to work. Does anyone have any ideas?
Thanks!Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. (I think you did this)
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
my iphone and ipad will suddenly not connect to wifi....
Never had any problems before?
Should are reset all my settings?
Should I reset all network settings?
Please help!With any wi-fi network or with your wi-fi network?
If your wi-fi network, try resetting the wireless router and modem. Disconnect the wireless router from the power source followed by disconnecting the modem from the power source. Wait a few minutes followed by re-connecting the modem to the power source and allow the modem to completely reset before re-connecting the wireless router to the power source and allow it to reset with the modem before trying again. -
I have a home network which services:
Apple TV
Air port express
Mac book pro
I phone
All the above wrok perfectly.
I have a mac Mini which will join the network and operates fine but keeps dropping the internet after 30 secods of connection?
If I reset everything in the diagnostics box it will rejoin the network but then drops it again !!!
any ideas?
ChrisHi Chris, this has worked for a few...
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.5, 10.6, 10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x/10.8.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed. -
Iphone 4 wifi not connecting to home wifi
at home when im downstairs my wifi works when i go back upstairs it losses its connection and does not work.
im sure its not my router being to far because my ipad and laptop has full bars of internet and my other siblings phones and laptops work.(all my siblings have iphones)
ive tryed to reset network settings,
reset all settings
turn on and of the router (reset)
move to different places upstairs
turned of and on the iphone
turn of wifi turn it back on still not working(does not even find the network)
put it on airplain mode for a while
if anyone can help it will be great thank you.Hi chloedaly,
Thanks for visiting Apple Support Communities.
It seems like your iPhone 4 isn't connecting to your home Wi-Fi network. You've tried many good troubleshooting steps, including resetting the router and iPhone, updating iOS, resetting network settings and checking settings.
If you haven't already, make sure that other devices can connect to your Wi-Fi network. Also, try connecting to Wi-Fi networks in other locations using your iPhone. These steps will help isolate the issue to your iPhone or your Wi-Fi network (or internet service provider), and can be found at this link:
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
If you're connected to a Wi-Fi network but you can’t get online, try to use your Wi-Fi network on other devices. If you can’t get online using your other devices, there might be a service outage. Call your cable company or internet provider for help.
Try connecting to a Wi-Fi network in a different location. If your device can connect, you’ll need to get help with your Wi-Fi network. If it can’t connect to any Wi-Fi networks, contact Apple.
If other Apple devices have trouble connecting to your Wi-Fi network, you may want to take a look at the settings using this article as reference:
iOS and OS X: Recommended settings for Wi-Fi routers and access points - Apple Support
If other devices can connect to your home Wi-Fi network, and your iPhone cannot connect to other networks, try backing up the data on your iPhone and restoring iOS to factory settings using the steps found here:
Use iTunes to restore your iOS device to factory settings - Apple Support
Best Regards,
Jeremy -
HT204409 Cannot connect to home wifi with iPhone 4s.
IMy iphone does not see my home wifi. Nothing has changed, even after IOS 6. My Ipad and iMAC see and connect just fine. I reset everything on the modem and computers and again everything connects except the 4S. I have verified and or reset all settings including no security. It sees all the other netowrks in the area too. Any suggestion.
BKVIf there is no problem with the iPhone seeing any other available wi-fi networks or connecting with any other wi-fi network your iPhone has access to, not sure how it can't be a problem with your wireless router or network regardless if the iPad and iMac have no problem.
No change after resetting network settings on the iPhone and/or after restoring the iPhone with iTunes as a new iPhone or not from the backup. -
Why are all my Apple devices not connecting to the web?
I have an Airport express and has been working fine up until recently. Now none of my Apple devices are connecting to the web. They all find the network no problem and all connect however they will not connect to the internet. The strange thing is that our Windows laptop works fine but absolutly nothing from Apple, this includes a 2011 MacBook pro, iphone 3gs, ipod touch, Apple tv and 2x 2nd gen ipads. I have reset the airport and set up a new network, it worked for one day and is back to how it was. Any advice would be great
I seem to be having a similair issue. I have an AirPort Extreme and my iMac connects fine but now my Kindle and Netflix are unable to connect to the Internet? They see my network but just can't connect to the internet?
I used to have my cable modem connected to a Vonage phone router, which then connected to my Airport. Everything worked fine then. I recently canceled my Vonage service and removed the phone router. Now my cable modem is connected directly to my Airport. Did removing the phone router casue my problem? Do I need to re-set something to get my kindle and Netflix to work again? -
IPhone 5 WiFi Stopped connecting to Home WiFi
So as of a few months ago, my Iphone 5 stopped connected to many WiFi networks (hotels, Free WiFi etc). I thought this was a network load issue. As of about a week or so ago, it stopped connecting to my Home WiFi.
I have tried EVERYthing. Reset network settings. Reset router. Power cycled both several times. Hard wipe and restore. Static IP. Changed password of network. Changed SSID of network. Changed WiFi version. Changed Channel. Changed security settings of network (WPA/WPA2/WEP). Another iPad running older versions of the OS has no problem connecting to the network and neither does the MAC and a samsung galaxy.
It still does not work on SOME networks. It DOES WORK on enterprise networks and other places.
I went into the genius bar this am - RUDE customer service. Didnt understand the problem. Brought the manager over and he didnt have a solution either. I am hoping someone on the communities has an answer.
Thanks!!!I'm having the EXACT same problem! My iPhone 5 used to connect easily to our and every other network till about a month ago. Now it rarely connects and if it does, is showing speeds of 0.25/0.25 Mbps. There is another iPhone 5, two 5c's, an old iPad, and several computers at our house and NONE of them have a problem connecting. I read about this problem on another forum, tried all the suggested fixes and nothing helps. Genius bar is the next stop. I'll let you know what they say...
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My IPhone and iPad stopped connecting to home wifi. Other devices still connect.
My Iphone and IPad just stopped connecting to home Wifi; other divices still work including my IMac
Try resetting your wireless router and modem.
Disconnect the wireless router from the power source followed by disconnecting the modem from the power source. Wait 5 minutes followed by reconnecting the modem to the power source and allow the modem to completely reset before reconnecting the wireless router to the power source. -
My iphone 5 says that it's connected to home wifi but I can't access the internet
We just got Comcast Xfinity internet installed and I have no idea if that's the problem (or if it's because our wifi does not require a password) but my iPhone 5 (and my boyfriend's) will connect to our home network wifi but when I try to use the internet, it gives me the message that "Safari cannot open the page because the server has stopped responding" or something to that effect. I have tried: 1) Forgetting the network and re connecting 2) Resetting network settings 3) Changing from DHCP to Static and back 4) changing the DNS number and 5) Calling AT&T Support (no luck there, either). The tech person did suggest (as weird as it sounds) that the fact that my wireless router does not have a password might be the problem and that once I password protect it, it could help. No idea.... Please help!
I figured it out! We have a modem (the new one that was given to us when we signed up with Comcast) and a wireless router. The network names on the two are different, so I called Comcast and they confirmed that the new Comcast modem puts out a wireless signal and that our network is connected to that one, not the old wireless router. So I checked to see if that network was available to connect to on my iPhone and it was! I entered the new password, forgot the old network, and it works!! Thanks for the suggestion to call Comcast!
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Two of our ipod touches won't connect to the home wifi. They have done before. All other apple devices connect fine. They can see the wifi devices, appear to try to connect (the circle whirls around) but connection doesn't complete. Ideas please?
I have 2 of them that only connected for a day and then reset network settings and they connected again for a day now resetting network settings does not fix it either. My iphone used to work with my home network but after upgrading to the latest OS which is the same versions as the ipods it no longer works either. Acts the same as the ipods. It would seem that the latest tweeks to the OS is the problem with wifi connectivity.
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