IPhone 6 went black screen after purchasing and activating 3 days from Apple Store Online. Please advise

I bought iPhone 6 from online apple store for my GF as bday gift..
3 days after receiving and activating it, iPhone 6 went black screen..
After all, it is a birthday gift..
Is this issue quite common in iPhone 6 edition?

Did you already try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again?
If this does not work, make sure that the phone is charged, then Connect in recovery mode, explained in this article:
If you can't update or restore your iOS device
If still no luck, contact Apple Support to get it serviced:
iPhone - Contact Support - Apple Support

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