Iphone 6 while plugged in during night lit up, screen turned red then green then black. Apple icon comes on and won't work for 15 minutes

IiPhone 6 plugged in to recharge, lit up, screen turned red, ro green to black and could not get it to work. Pushing buttons cause Apple icon to appear, then did the color thing again. After unplugging for 15 minutes, it seemed to reboot and work fine all day. This occured 2 at hotels on 2 different days. Anybody have this occur and know what the deal Is. Working fine now.

See what happens tomorrow New software update iOS 8.1 out tomorrow If the problem comes back try and take photos of screen and return IPhone to store for replacement. Bsydd uk

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Iphone 4 will not start up...the apple icon comes on and then goes off and then comes on and goes off again continuously....any ideas?

Iphone 4 will not start up....the apple icon comes on and then goes off and then comes on and then goes off continuously....any ideas?

1. Try doing a hard reset:
Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears.
2. If that doesn't solve it, use: http://support.apple.com/kb/HT1808
Using this article will erase everything on the device, so make sure you have a backup!
If you get specific error messages/codes in iTunes when updating/restoring, check this: http://support.apple.com/kb/ts3694 for causes and solutions
Good luck
JW
Message was edited by: jesterwylde

HT1476 My iPhone 4S will charge on a laptop but not from a wall plug. I have tried different boxes and different USB cords from the wall but none work. These boxes and USB cords work for other family members with iPhones. I'm stumped :/

My iPhone 4S will charge on a laptop but not from a wall plug. I have tried different boxes and different USB cords from the wall but none work. These boxes and USB cords work for other family members with iPhones and a USB cord that works from the laptop won't work from 3 or 4 different wall boxes that work for others. I'm stumped :/

Update: It seems as though the phone will charge if I plug it in and then turn it off. It will not charge while the phone is on. Also iTunes will not recognize it, so I can't sync or anything. I read somewhere that it could be a fuse somewhere?? Or maybe the dock connector. Where is the best place to get this repaired?

My iphone wont turn on but when i plug it in to charge the apple logo comes on and turns back off after a few seconds i dont know what to do i need help

my iphone wont turn on but when i plug it in to charge the apple logo comes on and turns back off after a few seconds i dont know what to do i need help

Hello warhogs17,
After reviewing your post, it sounds like the iPhone will not turn on past the Apple logo. I would recommend that you read this article, it may be able to help the issue.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario

My iphone 5s wont turn on. I tried to recover it through itunes and it didnt work. It said that due to an error my phone could not be restored. However when I plug it into itunes via my computer it turns on, I get the apple, the white line beneath it?????

My iphone 5s wont turn on. I tried to recover it through itunes and it didnt work. It said that due to an error my phone could not be restored. However when I plug it into itunes via my computer it turns on, I get the apple, the white line beneath it???? As soon as I remove it from the computer it goes completly off again???????

Hey beaches37,
Thanks for the question. I understand you are experiencing issues with your iPhone 5s. You mentioned you received an error when attempting to restore. If you remember this error, the following article may help to resolve it:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Furthermore, you may want to try restoring your iPhone in recovery-mode:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M.

HT201401 My iphone 4s turned off properly but when I went to put it back the apple icon came on and then an image I have never seen before of a ubs pointiing towards the word itunes in a circle. And the phone no longer goes beyond this message. meltdown

My phone started acting up and I noticed my text messages were not being sent. So I turned my iphone off. My iphone 4s turned off properly but when I went to put it back the apple icon came on and then an image I have never seen before of a UBS pointiing towards the word itunes in a circle. And the phone no longer goes beyond this message. I try to turn it off and on again and same message over and over. If I hit the any button on the phone nothing happens. Does anyone know what this means or seen this itunes messaging ? meltdown? Please help.

Hello Raja,
Thank you so much for your response. I had these photos backed up on iCloud but, had I not, its good to have an alternate solution as the one you suggested. Actually, I went to the Apple store today and yes, you are absolutely correct Restoring in iTunes will result in permanent loss of photos unless backed up somewhere such as iCloud or other solution. Well, what they did was restore the phone in itunes ( I did not have iTunes downloaded to my computer which is why it did not work when I went to do it myself, I needed to go to the iTunes site and go to the download iTunes button because my windows based HP laptop does not come with itunes already downloaded). This retoration process took a while and I was forced to upgrade to the latest 7.1 iOS software which I was not too happy about -sometimes you like the way things work now :-) Anyhow, they said this restoration request happens as a result of a software update (which I was NOT in progress of an update or doing an update) or sometimes when you remove the power cable too quickly from the iphone (which I do not recall doing this either but...). Since I had backed up on iCloud all of the photos were downloaded back on my iphone 4s. Best of all was that my phone was back up and runnning and there was NO CHARGE at the apple store for this service of restoring my phone. Well, I just wanted to share the results and I appreciate all the responses and support I received. Thank you kindly.

HT4972 I try to turn it on, it shows the apple icon and then immediately shows an itunes icon with a usb plug. Help!!!

I just updated my iphone 4 with iOS and now my phone will not turn back on! When i try to turn it on it shows the apple icon, then immediately shows an itunes icon with a usb plug! Help!!!

Try Here > http://support.apple.com/kb/HT1808

HT4623 just updated my iPhone 4s to ios6, now my phone won't turn back on. The apple logo comes on and sits then shuts off. I have held down the home button and on/off switch several times to reset, but same problem persists.

just updated my iPhone 4s to ios6, now my phone won't turn back on. The apple logo comes on and sits then shuts off. Then comes back on and just sits.I have held down the home button and on/off switch several times to reset, but same problem persists.

Place iPhone on Wall Charger for at least 10 minutes. Then keep on charger and Reset, hold both home and power buttons until the iPhone begins to start, this can take about 20 seconds of holding both buttons while on charger. If still problem, open iTunes 10.7 on computer, connect iPhone to computer with USB Cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, then click Restore button of iTunes. If still problem, try DFU Mode Restore, here are the steps. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power buttons, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes. DFU Mode can be difficult to enter sometimes, just keep trying. DFU Mode is a black, blank screen with iTunes saying Recovery Mode. If still problem and there is Warranty or AppleCare make Genius reservation and take to Apple for resolution.

TS1538 Hi, I have the problem which iTunes cannot detect my iPhone 4s. I tried the steps you have provided in your troubleshooting, but it won't work for me because the Apple Mobile Devilce is perfectly installed on my windows.

Hi, I have the problem which iTunes cannot detect my iPhone 4s. I tried the steps you have provided in your troubleshooting, but it won't work for me because the Apple Mobile Devilce is perfectly installed on my windows. However, the driver "Microsoft teredo Tunneling adapter" has a yellow exclamation mark, which i believe means it's not installed correctly or something is wrong with it. This driver is under the Network Adapters (Please see picture below).
This is what happens when I connect my iPhone 4s to my laptop (Windows 7 Starter 32-bit)
1. The phone charges it's battery
2. I can open it in My Computer and import/export media files.
In iTunes
3. It start to sync until step 3 then stops.
4. The iPhone option with an arrow appears beside the iTunes Store, but when the arrow is clicked it disappears.
I hope you can provide me a solution for this problem.
Thanks,
Ralph

Hi ralphagir,
Welcome to the Apple Support Communities!
For your iTunes issue with it not recognizing your iPhone, I would go ahead and suggest deleting iTunes and all of its components from your Windows computer and installing fresh.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Remove iTunes and related components from the Control Panel
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
As far as the arrow button that you click and the iPhone disappears, it sounds like you may be clicking on the eject button. Please take a look at the following article for information on the eject button in iTunes.
Safely disconnect iPod
http://support.apple.com/kb/HT1853
Have a great day,
Joe

HT204400 Light is flashing continueously on the front of the apple tv. No picture and no sound. Does anyone know what is wrong? Everything is plug in correctly. When I disconnect everything and re plug it in the apple icon comes up, but then blank screen

Light is flashing continueously on the front of the apple tv. No picture and no sound. Does anyone know what is wrong? Everything is plug in correctly. When I disconnect everything and re plug it in the apple icon comes up, but then blank screen with no sound and no picture. Does anyone know what is wrong?
l have an apple tv 2 generation please help me

Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device)

How can I sync my iphone songs to a new library without losing the songs on my iphone. I no longer have access to the old library as it was on a company computer that I no longer work for.

how can I sync my iphone songs to a new library without losing the songs on my iphone. I no longer have access to the old library as it was on a company computer that I no longer work for.

Third Party software do a google search

My ipod nano 4th generation only works when it is plugged into the computer; otherwise, the screen turns black and it is completely unresponsive to any efforts such as pushing buttons, reseting, etc. What should I do?

My ipod nano 4th generation only works when it is plugged into the computer; otherwise, the screen turns black and it is completely unresponsive to any efforts such as pushing buttons, reseting, etc. What should I do?

Sounds like the battery is shot and in need of a replacement. You can have Apple replace the battery for a flat fee or you can send it into a third party repair center for a bit less.
Not much else you can do for troubleshooting this one.
B-rock

My daughter's ipod nano shows up in "devices" when I plug it in...but it disappears. Right away it says it needs to update, but then after extracting the files it comes back and says that it can't be updated because it can't be unmounted. help?!

My daughter's ipod nano shows up in "devices" when I plug it in...but it disappears. Right away it says it needs to update, but then after extracting the files it comes back and says that it can't be updated because it can't be unmounted. help?!

When in DFU mode and connected to the computer iTunes does not say anything but iTunes will see the iPod and you can restore the iPod via iTunes. When in recovery mode and you connect, iTunes will say it found an iPod in recovery mode.

HT6154 My iphone randomly turned off out of nowhere. I was getting dressed, my phone was working one minute then literally the next it syopped now it wont charge i cant turn it on however the phone is on cause i called it and it rang. What to do? help ple

My iphone randomly turned off out of nowhere. I was getting dressed, my phone was working one minute then literally the next it syopped now it wont charge i cant turn it on however the phone is on cause i called it and it rang. What to do? help please. I tried putting it in DFU mode but my lock button doesnt work and my phone wont charge so i cant connect to itunes

There is no reason to put it in DFU mode, a reset should work. Although, without a working power button it is not possible to reset the device.
Sounds like it is time to replace the damaged device.

Hello all, I bought an iPhone 5 in the US and brought it back to Brasil. Now I'm trying to use Siri, but once I press the "home" button "voice control" appears and it only works for me to call my contacts. The manual guide tells me to go to Settings Gene

Hello all,
I bought an iPhone 5 in the US and brought it back to Brasil. Now I'm trying to use Siri, but once I press the "home" button "voice control" appears and it only works for me to call my contacts. The manual guide tells me to go to Settings>General>Siri. At the General menu "Siri" doesn't appear. What should I do to set Siri up if it doesn't appear at settings>general?
Thank you,
Melanie.

Go to Settings>General>Restrictions and make sure Siri is set to On.

Iphone 6 while plugged in during night lit up, screen turned red then green then black. Apple icon comes on and won't work for 15 minutes

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